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Summary of reviewsThe GreenTree Inn Albuquerque North I-25 garners favorable reviews overall, accentuating its strong points while acknowledging areas for improvement.
The hotel's location is widely praised for its strategic positioning near major highways such as I-25 and Route 66, granting easy access to downtown Albuquerque and local attractions like Balloon Fiesta Park and Sandia Peak. Proximity to a variety of restaurants, stores and essential amenities makes it a convenient choice for travelers.
Breakfast at the hotel receives mixed reactions but leans towards positive reviews, highlighting the satisfaction from a complimentary full breakfast that includes hot items like eggs and bacon, coupled with a friendly staff that adds to the experience. Although a few guests mention a lack of variety and occasional equipment issues, many still find the breakfast offerings a good start to their day.
Guests generally appreciate the clean, spacious and comfortable rooms, frequently complimenting the beautiful mountain views and comfortable beds. Despite some mentions of dated decor and sporadic maintenance issues like stained carpets and air conditioning problems, the rooms largely contribute to a satisfactory stay.
Cleanliness at the GreenTree Inn is somewhat inconsistent. While many guests find their rooms clean and well-maintained, others report issues with dirty carpets and mold in bathrooms, indicating a need for improved housekeeping standards.
The staff at GreenTree Inn Albuquerque North I-25 is often hailed for their friendliness and helpfulness. Front desk clerks and housekeeping staff receive particular praise for their welcoming and accommodating nature, although there are occasional criticisms regarding inconsistent service.
WiFi service appears to be a significant downside with many guests reporting weak and unreliable connections despite it being a complimentary feature. This is an area that could benefit from substantial improvement.
The outdoor pool is generally appreciated for its cleanliness and well-maintained space, though frequent closures and occasional debris have been noted. Better communication regarding the pool's availability could enhance guest satisfaction.
Comfortable beds are a highlight with many guests noting a good night's sleep due to the cozy bedding and pillows, although some report occasional issues with bed quality and cleanliness.
For business travelers, the hotel offers convenience with its proximity to major highways and efficient WiFi, though the business center's accessibility and occasional maintenance issues could pose challenges.
The establishment offers adequate accessibility features, including wheelchair-accessible facilities and well-designed rooms. However, minor improvements like better proximity of ADA rooms to the parking area could be beneficial.
Finally, the pet-friendly policy with designated potty areas receives appreciation from guests traveling with dogs. Nevertheless, cleanliness issues and a pet fee are minor sticking points for some.
In summary, GreenTree Inn Albuquerque North I-25 offers good value with its strategic location, friendly staff and comfortable accommodations, despite some areas needing attention like WiFi reliability and room cleanliness. Show more
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Categories
Dog Friendly Hotel
GreenTree Inn Albuquerque North I-25 welcomes pets.
Hotel with Parking
Guests can utilize free and complimentary parking facilities at this hotel. The availability of free on-site parking adds to the convenience for travelers.
Hotel with Outdoor Pool
This hotel offers a seasonal, outdoor pool.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Room Types
King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a seating area, a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.
Queen RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Double RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 2 beds.
King Room - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit has 1 bed.
Double Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a seating area, a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.
Queen Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a seating area, a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.3
Good
Location
The GreenTree Inn Albuquerque North I-25 enjoys a reputation for its highly convenient location, particularly praised for its proximity to major highways such as I-25 and Route 66, which facilitates easy access both to downtown Albuquerque and various local attractions. Guests frequently highlight the benefit of being close to numerous restaurants, stores and essential amenities, making it an ideal spot for travelers on road trips or those visiting for specific events. Despite some concerns about the surrounding neighborhood and occasional difficulty in locating the property, the overall sentiment points to the hotel's strategic positioning as a significant advantage. Cleanliness and comfort are also recurrent positives, complemented by friendly staff and a satisfactory breakfast experience. Additionally, the location proves beneficial for those visiting nearby attractions such as the Balloon Fiesta Park, Sandia Peak and the local casino, ensuring that guests have plenty of entertainment options within easy reach.
Breakfast
Guests at the GreenTree Inn Albuquerque North I-25 have mixed feelings about the breakfast offerings. Many highlight the breakfast as a significant positive aspect, appreciating the complimentary full breakfast that includes hot options such as eggs and bacon, as well as cold choices like cereal, yogurt and fresh fruit. The breakfast is described variously as awesome, great and delicious with guests noting the friendly and attentive staff. The variety and options available impressed several guests, who found it a good start to their day with hearty and filling meals.
However, there are some less favorable aspects mentioned. Some guests found the breakfast selection limited and lacking in variety and there were complaints about certain equipment not functioning properly, like toasters and the pancake machine. Additionally, a number of reviews mention a transition to a grab-and-go breakfast format due to COVID-19 with some finding it convenient while others felt it did not meet their expectations, citing issues like cold or stale items.
Overall, while the breakfast experience at GreenTree Inn Albuquerque North I-25 varies, it largely meets the guests' needs with its complimentary and filling options, especially praised for the hot breakfast items and the courteous staff.
Rooms
GreenTree Inn Albuquerque North I-25 offers a variety of room experiences which, while generally positive, have several areas needing improvement. Guests consistently praise the rooms for being spacious, comfortable and clean. Many reviews highlight the rooms being large, well-appointed and having a beautiful view of the mountains. The beds often receive commendations for their comfort, aiding in a restful night's sleep. Guests also appreciate the inclusion of amenities such as tables, chairs and adequate hot water.
However, several reviews point out that the hotel rooms are dated and in need of updates. Carpeting appears to be a recurring issue with numerous mentions of stains and general dirtiness. Some rooms have specific maintenance problems, including broken fixtures, malfunctioning air conditioning and defective door locks. A few guests noted a shortage of towels, the absence of microwaves and limited lighting in the rooms. Cleanliness is another area where experiences vary with some rooms not meeting guest expectations upon arrival.
Noise can also be a concern, especially for rooms facing the street or neighboring noisy guests. The hotel does offer quiet rooms, but sound insulation is not uniformly effective. Despite these issues, many guests still find the accommodation to provide good value for money, particularly in terms of size and comfort of the rooms. The overall impression is that while enjoyable for a short stay, GreenTree Inn could benefit from some focused refurbishments to enhance the guest experience.
Beds
The beds at GreenTree Inn Albuquerque North I-25 have garnered a substantial number of positive remarks from guests. Most notably, travelers frequently describe the beds as comfortable with numerous mentions of them being very comfortable, extremely comfortable and even super comfortable. Many guests appreciated the soft and cozy bedding and pillows, which contributed to a restful night's sleep. Some rooms were noted to have spacious and clean beds, which further enhanced the satisfaction of the stay.
However, there were a few dissenting voices highlighting issues such as beds being lumpy, firm, old or even sagging in the middle. Some guests mentioned that the sheets were thin or not clean and a few reported issues like bed stains or the bed being hard as a rock. Despite these occasional complaints, the consensus gravitates towards an overall positive experience with the beds, suggesting that the hotel largely delivers on its promise of comfort, making it a viable option for most travelers seeking a restful and pleasant stay.
Cleanliness
The cleanliness of 'GreenTree Inn Albuquerque North I-25' appears to be a mixed bag based on guest reviews. While many guests noted that their rooms were clean, comfortable and well-maintained, there were frequent reports of unclean conditions as well. Specific complaints included dirty carpets, mold in the bathrooms, dust under furniture and general wear and tear, making the overall impression of the property somewhat inconsistent. Despite this, some guests acknowledged the efforts of the housekeeping staff in maintaining room standards and others highlighted that the public areas and facilities were kept clean. Frequent mentions of friendly and helpful staff, along with the convenience and comfort of the beds, added positive notes to the experience. Yet, overall, the cleanliness seemed to be an area in need of attention to meet all guests' expectations.
Staff
The GreenTree Inn Albuquerque North I-25 repeatedly receives praise for its friendly and accommodating staff. Guests frequently mention that the front desk clerks and other team members are welcoming, polite and helpful. Visitors feel supported and respected throughout their stay, highlighting the responsiveness and efficiency of the staff. Housekeeping is noted for maintaining clean rooms and the breakfast staff is described as attentive and courteous. A few guests recall exceptional service from specific employees like Juan and Vangie, who made their stays memorable with their friendliness and willingness to assist.
However, not all reviews are uniformly positive. Some guests encountered inconsistent service with occasional remarks about unprofessionalism and rudeness, particularly from night staff and management. Despite these few criticisms, the overall consensus emphasizes the amiable and supportive nature of the GreenTree Inn personnel, making the majority of visitors' experiences pleasant and satisfactory.
Wi-Fi
The WiFi at GreenTree Inn Albuquerque North I-25 appears to be a significant point of contention among guests. While some noted that the WiFi was good and worked fine in their rooms, the majority of reviews point to a range of issues. Numerous guests experienced poor, weak or spotty connections. Many reported that the WiFi was often unavailable, nonfunctional or didn't reach their rooms. Some reviews even mentioned that the WiFi was unsecured and others were frustrated by the lack of instructions for accessing it. Although it is highlighted that WiFi is free, the general consensus suggests that the overall internet service was inadequate with several guests unable to connect at all or experiencing slow and intermittent connections.
Pool
GreenTree Inn Albuquerque North I-25 offers an outdoor pool that has received mixed reviews from guests. Some praised the pool for being spacious, clean and well-maintained. Guests found it to be an enjoyable place for kids and noted the beautiful, neat and covered features of the pool area. Some also appreciated the pool's warmth and cleanliness with a few mentioning the great picnic area nearby.
However, many guests have had less favorable experiences. Numerous reviews highlighted issues such as the pool being closed frequently, sometimes for maintenance and other times without explicit reasons. When open, there were several instances of the pool being dirty, murky or containing debris like leaves. Technical problems, like issues with the door to the pool area not functioning properly and water heating inconsistencies, were also noted. Clear communication about the pool’s status and maintenance could significantly enhance guest satisfaction.
In summary, while the pool has the potential to be a highlight of the stay with its spaciousness and well-kept areas, frequent closures and cleanliness issues have been significant drawbacks for many guests.
Business
Business travelers considering the GreenTree Inn Albuquerque North I-25 will find a mix of experiences that may cater to their specific needs. The hotel offers excellent value for the price and convenient access to I-25, making it an accessible choice for those on the go. It caters to business travelers with fast and efficient WiFi, crucial for work-related tasks and a functional breakfast service that fits into a busy schedule.
Room 300 stands out as particularly well-suited for work and essential amenities like an iron and ironing board are available. The prompt and professional staff enhance the overall experience by offering quick check-in and check-out processes and providing valuable local information.
However, there are some drawbacks to consider. While the conference center is accessible, the business center was closed during some stays and no additional business amenities were reported. Some guests noted issues that could affect their comfort, such as finding local coffee shops necessary for work, sticky carpet areas and interruptions from high room prices making it difficult to sleep. The hotel’s interior has seen updates with new paint and fixtures, ensuring a more modern feel.
Overall, while the GreenTree Inn offers good value and convenience for business purposes, potential guests should be aware of a few lapses in dedicated business amenities and comfort factors.
Accessible
GreenTree Inn Albuquerque North I-25 offers a range of accessibility features that cater well to guests with disabilities. The hotel boasts wheelchair accessible facilities and has easy access to elevators, making it simpler for those with mobility challenges to navigate. The accessible bathrooms are well-designed, featuring grab bars and recliner headrests and the rooms are spacious, ensuring comfort for all guests. Ground floor rooms are available, providing additional convenience for those who prefer not to use elevators.
The hotel is conveniently located near major streets and highways, as well as the interstate, which adds to its appeal for travelers who require easy access to transportation routes. While the hotel is generally accessible and provides ADA rooms, there are some areas for improvement. Specifically, the distance of ADA accessible rooms from the parking area could be an issue for guests with limited mobility. Additionally, minor maintenance and upkeep of the existing facilities are needed, such as ensuring control knobs on heaters/fans and secure locking mechanisms in the rooms.
Overall, GreenTree Inn Albuquerque North I-25 is a viable option for guests seeking an accessible and conveniently located hotel, though potential guests should be aware of the small areas that might need attention during their stay.
Outdoor Pool
The outdoor pool at GreenTree Inn Albuquerque North I-25 generally received positive feedback for its cleanliness, being described as nice, neat and beautiful. The spacious area surrounding the pool also adds to its appeal, along with the inclusion of a kiddie pool. However, there were several complaints about limited access with some guests mentioning the pool being closed during weekends or locked entirely. A few noted that it should be clearly disclosed on the hotel's website that the pool is outdoor, which might affect availability and use.
Dog Friendly
GreenTree Inn Albuquerque North I-25 offers a welcoming atmosphere for guests traveling with their furry friends. The hotel is noted for being pet-friendly with accommodations designed to cater to dog owners. There is a designated grass potty area on the premises equipped with doggie bags, ensuring convenience for pet care. Additionally, nearby dog parks provide outdoor options for exercise.
However, some guests noted concerns regarding cleanliness and maintenance, including reports of dirty carpets and rooms and smells of smoke and other odors. The pet fee is set at $25, which some guests found reasonable, though a few thought it was on the higher side. Despite these drawbacks, there is an appreciation for the hotel's pet-friendly policy with several guests grateful for the opportunity to stay with their pets without adverse smells often associated with pet-friendly rooms.
Overall, GreenTree Inn Albuquerque North I-25 is a viable option for pet owners who prioritize accommodation that welcomes their animals, though awareness of the potential for cleanliness and odor issues might be necessary.
Yes, GreenTree Inn Albuquerque North I-25 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at GreenTree Inn Albuquerque North I-25.
Yes, GreenTree Inn Albuquerque North I-25 welcomes dogs.
Yes, parking facilities are available at GreenTree Inn Albuquerque North I-25.
No, GreenTree Inn Albuquerque North I-25 doesn't have a gym.