Santa Eulalia Hotel & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSanta Eulalia Hotel & Spa enjoys a prime location that provides guests with easy access to Santa Eulalia beach and a variety of nearby restaurants, bars and supermarkets. Visitors appreciate its proximity to both the lively Albufeira Strip and the tranquil old town, offering a balanced mix of entertainment and relaxation. The hotel’s peaceful ambiance despite its central location, safety and picturesque surroundings contribute to its appeal. Excellent transport links and ample parking make exploring the Algarve region convenient, reinforcing the hotel as an ideal base for different types of travelers.
The breakfast at Santa Eulalia Hotel & Spa receives positive feedback for its extensive and varied buffet. Guests frequently laud the high quality, plentiful options and overall value of the morning offerings, including a range of breads, pastries, fruits and hot items like eggs and bacon. While there are minor criticisms of repetitiveness and a lack of healthier options, the breakfast environment is appreciated for being clean, spacious and well-organized.
Dinner reviews are mixed but lean towards a positive culinary experience with many guests praising the delicious, well-prepared dishes featuring fresh, quality ingredients. The dinner buffet is frequently highlighted for its variety and high standards, though there are occasional complaints about limited options and the dining room's basement location. The seasonal switch between à la carte and buffet services receives varied reviews, but many find the overall quality and variety satisfactory.
Guests often commend the spaciousness and comfort of the rooms with particular praise for the size and functionality of suites and apartments that include kitchenettes. While the rooms are generally clean and the air conditioning effective, some guests note that the furniture could benefit from updates and mention minor maintenance issues. Overall, the accommodations are considered comfortable and convenient.
Cleanliness at the hotel is widely appreciated with most guests highlighting the spotless rooms and well-maintained facilities. The daily housekeeping ensures a clean environment, though there are isolated reports of inconsistent cleaning schedules. Despite occasional issues, the high standard of cleanliness enhances the overall guest experience.
The staff at Santa Eulalia Hotel & Spa receive high praise for their friendliness and professionalism. Guests note the team's courteousness and readiness to assist, contributing significantly to a welcoming atmosphere. Exceptional service from specific staff members is frequently mentioned, ensuring a positive customer service experience.
The WiFi service garners mixed reviews with some guests satisfied with the connectivity while others report weak and unreliable signals, especially in rooms. Although free WiFi is available, there is a consensus that improvements are needed in speed and reliability.
The spa offers a generally positive experience with guests appreciating the cleanliness, skilled professionals and relaxing treatments. However, the spa is considered small and additional costs for access and specific amenities are common points of contention. Despite these drawbacks, the spa remains a worthwhile addition for those seeking relaxation.
The gym, equipped with modern and practical amenities, requires an additional fee which some guests felt was not well-communicated. While the gym is well-maintained and clean, its availability can be limited due to renovations or specific operational hours.
The pool area receives favorable remarks with guests enjoying the clean, well-maintained outdoor pool and its ample sunbeds. While the pool’s size and early closing time are minor drawbacks, the overall experience is positive, contributing to the hotel’s appeal.
Overall, Santa Eulalia Hotel & Spa offers a versatile and enjoyable stay with excellent location, friendly staff and comfortable accommodations, though minor improvements could enhance the guest experience further.
Categories
The breakfast at Santa Eulalia Hotel & Spa receives positive feedback for its extensive and varied buffet. Guests frequently laud the high quality, plentiful options and overall value of the morning offerings, including a range of breads, pastries, fruits and hot items like eggs and bacon. While there are minor criticisms of repetitiveness and a lack of healthier options, the breakfast environment is appreciated for being clean, spacious and well-organized.
Dinner reviews are mixed but lean towards a positive culinary experience with many guests praising the delicious, well-prepared dishes featuring fresh, quality ingredients. The dinner buffet is frequently highlighted for its variety and high standards, though there are occasional complaints about limited options and the dining room's basement location. The seasonal switch between à la carte and buffet services receives varied reviews, but many find the overall quality and variety satisfactory.
Guests often commend the spaciousness and comfort of the rooms with particular praise for the size and functionality of suites and apartments that include kitchenettes. While the rooms are generally clean and the air conditioning effective, some guests note that the furniture could benefit from updates and mention minor maintenance issues. Overall, the accommodations are considered comfortable and convenient.
Cleanliness at the hotel is widely appreciated with most guests highlighting the spotless rooms and well-maintained facilities. The daily housekeeping ensures a clean environment, though there are isolated reports of inconsistent cleaning schedules. Despite occasional issues, the high standard of cleanliness enhances the overall guest experience.
The staff at Santa Eulalia Hotel & Spa receive high praise for their friendliness and professionalism. Guests note the team's courteousness and readiness to assist, contributing significantly to a welcoming atmosphere. Exceptional service from specific staff members is frequently mentioned, ensuring a positive customer service experience.
The WiFi service garners mixed reviews with some guests satisfied with the connectivity while others report weak and unreliable signals, especially in rooms. Although free WiFi is available, there is a consensus that improvements are needed in speed and reliability.
The spa offers a generally positive experience with guests appreciating the cleanliness, skilled professionals and relaxing treatments. However, the spa is considered small and additional costs for access and specific amenities are common points of contention. Despite these drawbacks, the spa remains a worthwhile addition for those seeking relaxation.
The gym, equipped with modern and practical amenities, requires an additional fee which some guests felt was not well-communicated. While the gym is well-maintained and clean, its availability can be limited due to renovations or specific operational hours.
The pool area receives favorable remarks with guests enjoying the clean, well-maintained outdoor pool and its ample sunbeds. While the pool’s size and early closing time are minor drawbacks, the overall experience is positive, contributing to the hotel’s appeal.
Overall, Santa Eulalia Hotel & Spa offers a versatile and enjoyable stay with excellent location, friendly staff and comfortable accommodations, though minor improvements could enhance the guest experience further.
Hotel Taking Steps Towards Sustainability
This hotel is part of a group committed to protecting the environment. The group strives to manage waste efficiently, avoid pollution, and install energy-saving measures in its operations to reduce its environmental impact.
Hotel with Spa
Offers a relaxing spa experience with a range of treatments and facilities. The hotel's peaceful location and comfortable amenities provide guests with a pleasant and rejuvenating stay. Its proximity to Santa Eulalia beach is a plus.
Hotel with Swimming Pool
This hotel offers a spa and multiple pools and is near the beach, providing a convenient and relaxing stay. The hotel is a 4-star hotel.
Indoor Pool Outdoor Pool
Business Hotel
This hotel provides a combination of business and relaxation amenities, including meeting spaces and spa facilities. It caters to business travelers seeking a balance between work and leisure.
Accessible Hotel
This hotel features entire units that are wheelchair accessible and provides access to upper floors via elevator, catering to guests with mobility needs. Accessible parking is also available.
4-Star Hotel
Located in Santa Eulália, this hotel offers a spa and comfortable rooms with views. The combination of spa facilities and convenient location makes it a great choice for a relaxing stay.
Hotel with Indoor Pool
Santa Eulalia Hotel & Spa provides guests with access to an indoor pool and spa facilities. The hotel is located near Santa Eulalia Beach, offering a convenient location. The spa services and proximity to the beach enhance its appeal.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
About Santa Eulalia Hotel & Spa
License: 365
Guest Reviews
Location
Guests have highlighted the hotel's peaceful ambiance despite its central location, allowing for a restful stay away from the hustle and bustle. The area is deemed safe and ideal for walking with essential amenities and picturesque views within easy reach. Whether attending an event, exploring nightlife or simply relaxing by the beach, visitors appreciate the ease of access to various attractions and services.
With excellent transport links and ample parking, the hotel is also well-suited for those looking to explore the wider Algarve region. Notable for its cleanliness and spacious rooms, Santa Eulalia Hotel & Spa offers a comfortable and centrally-located base for tourists, families and business travelers alike, making it a top choice for a versatile and enjoyable stay.
Breakfast
However, there are a few mentions of repetitiveness and a lack of healthier options. Some guests felt that the breakfast could have been better, describing it as basic or mediocre for a 4-star hotel. Despite these minor criticisms, many reviews still affirm that the breakfast is good or very good, ensuring that most guests start their day feeling satisfied and well-fed. Additionally, the breakfast environment receives positive remarks for being clean, spacious and well-organized, contributing to an overall pleasant dining experience each morning.
Dinner
In contrast, several visitors express disappointment with the dinner offerings, specifically mentioning the limited variety and poor quality of some meals. There are recurring mentions of the dining room's lack of atmosphere, particularly because it is situated in the basement and concerns over the consistency of food quality. Issues such as food being bland, over-reliance on frozen products and leftovers being served are also noted by some guests.
The experience varies largely depending on the season, as the hotel alternates between à la carte and buffet services. During winter, dinners are typically served à la carte, which has received mixed reviews regarding the range and quality of options available. Additionally, some guests had to have their dinner at a partner hotel nearby with opinions on this arrangement being both positive and negative.
Overall, while there are certainly areas needing improvement, such as the variety and dining environment, many guests find the dinner at Santa Eulalia Hotel & Spa to be enjoyable and fulfilling with several highlighting that the overall quality and variety of the food contribute positively to their stay.
Rooms
The rooms are generally clean with daily housekeeping, though some guests mentioned cleaning could occasionally be delayed until late afternoon or miss some details. While the bedding is often described as comfortable, there are comments about dated furniture and fixtures that could benefit from upgrades. Some rooms display signs of wear and tear, including musty smells, outdated decor and maintenance issues like loose door handles or leaking bathtubs.
The air conditioning works well, contributing to the comfort factor. Despite minor setbacks such as small balconies or occasional noise from hallways, the overall comfort and spaciousness of the rooms align well with many guests' expectations. The hotel's location is ideal, close to the beach and local amenities, adding to the convenience factor.
In conclusion, while the rooms at Santa Eulalia Hotel & Spa could use some refurbishing, their spaciousness, cleanliness and comprehensive amenities generally ensure a pleasant stay.
Beds
Several guests appreciated the quality and cleanliness of the beds, while others mentioned the spaciousness of the beds, adding that they were suitable for families with the family rooms being particularly praised for their comfort.
However, there were some criticisms. A few guests experienced issues with the condition of the bed frames and mattresses, describing them as old, worn out or even damaged. Some reviewers pointed out that certain mattresses were too hard or too soft for their liking, indicating a potential inconsistency in bed quality. The sofa beds, in particular, were often noted as being uncomfortable with thin and unsatisfactory mattresses.
Despite these few negative comments, the prevailing sentiment remains that Santa Eulalia Hotel & Spa generally provides a comfortable sleeping environment with many guests expressing satisfaction with the quality and comfort of their beds.
Cleanliness
However, there are occasional mentions of inconsistent cleaning schedules with some guests experiencing delays or insufficient thoroughness in room cleaning. There are isolated reports of issues such as dust, mold and occasional insect sightings in some rooms, suggesting a need for improvement in certain areas. Despite these concerns, the majority of reviews affirm that the hotel maintains a high standard of cleanliness, contributing positively to the guest experience. Guests also appreciate the friendly and attentive staff, which enhances the overall stay at the hotel.
Staff
Cleaners and maintenance staff are also appreciated for their diligent work in keeping the hotel environment clean and organized. Several reviews highlight the excellent customer service experience, emphasizing that staff members always have a smile and are eager to assist with any needs. Particular mentions go to individuals like Miguel and Lulu for their exceptional service in the dining area.
Overall, the staff's professionalism and attentiveness play a significant role in ensuring a pleasant stay for visitors. Even though there are occasional mentions of less favorable interactions, the predominant feedback is overwhelmingly positive. Guests consistently commend the team for creating a welcoming and friendly atmosphere, making their stay at Santa Eulalia Hotel & Spa memorable and enjoyable.
Wi-Fi
Spa
On the downside, several guests felt the spa was too small and expressed disappointment with amenities such as the Turkish bath and water jets, which were often found to be underwhelming or non-operational. The additional cost to access the spa, including charges for slippers and swim caps, was a common point of contention. Many felt that the spa should have been included in the overall package and mentioned that the cost was not justified for the small spa and limited facilities.
Despite these concerns, the spa generally left a positive impression on many visitors who enjoyed the services provided. However, due to restrictions and temporary closures, some guests were unable to experience the spa amenities during their stay, leading to some frustration. Overall, while there were areas for improvement, the spa at Santa Eulalia Hotel & Spa was considered a worthwhile addition for those looking for relaxation and wellness services amidst their stay.
Gym
The gym access fee, set at €7.50 per person per day, is an extra charge that some guests felt was not well communicated prior to their stay. The operational hours, starting from 10.00 AM, might not suit all early birds. Additionally, no special rates are available for multi-day use, which some may find inconvenient. Despite these issues, guests who managed to use the gym generally found it to be a decent facility for their workout needs.
It's worth noting that towels are not provided and during the summer or periods of renovation, the gym can be inaccessible. For guests looking to maintain their fitness routine, the Santa Eulalia Hotel & Spa's gym provides good, albeit paid, fitness facilities right in front of the pool area.
Pool
However, some criticisms arise regarding the pool's size with several guests finding it small for the hotel's capacity. The poolside can become crowded and noisy, especially in the mornings with children’s screams echoing around the area. Some guests also mention the pool closing early at 7 pm, which may not suit those with different schedules.
The cleanliness and maintenance of the pool area generally receive commendations, though there were occasional reports of dirty pool water and concerns over hygiene. The availability of amenities such as sunbeds and the proximity to the pool are appreciated, although some sunbeds are noted to be uncomfortable or broken.
The indoor pool, while clean and another appreciated feature, incurs an additional cost and is sometimes found to be small and crowded. The poolside atmosphere is enhanced by a pleasant garden area, providing a relaxing environment for sunbathing.
Overall, the pool at Santa Eulalia Hotel & Spa is a strong point of the hotel, offering a generally pleasant and well-maintained environment, albeit with a few areas that could benefit from improvement.
Parking
Despite occasional mentions of a small parking area and the need to navigate through reception for access, the overall sentiment remains favorable toward the hotel’s parking facilities. The secure, gated parking lot reassured guests, making them feel confident about the safety of their vehicles. Moreover, the accessible and spacious nature of the private parking was a consistent highlight.
The few negative remarks regarding the parking were overshadowed by the overall positive feedback. This suggests that while there might be minor inconveniences, the free and secure parking options generally contribute to a comfortable stay at the Santa Eulalia Hotel & Spa.
Family
Seasonal family packages add to the allure, offering good value for money and enhancing the overall experience. Guests appreciate the ample sun loungers and sun beds, which contribute to a relaxing atmosphere. The hotel is lauded for its great family environment and friendly setup, making it an ideal choice for a family holiday or weekend getaway.
The staff, including particular mentions of professionalism from individuals such as Miguel Costa in the restaurant, ensure that families are well-cared for during their stay. The hotel's location is considered excellent for families with children, further adding to its attractiveness as a family destination.
Despite the overwhelmingly positive feedback, some reviews suggest that the hotel may not be suitable for families seeking a peaceful stay, due to the presence of partygoers. Additionally, while the hotel is generally child-friendly, some guests noted a lack of entertainment specifically for children and described the children's area as poor.
Overall, Santa Eulalia Hotel & Spa excels in creating a welcoming and comfortable environment for families with many guests expressing a desire to return for future family vacations.
4 Star
However, there are positive remarks about the friendly and pleasant reception staff, which contributes to a more enjoyable stay. Despite this, guests often find the hotel's rating to be overstated and misadvertised. Some have noted that while the hotel carries a four-star rating, it fails to earn it through the quality of its rooms and services. There are also mentions of a surreal service experience, which seems inconsistent with typical four-star standards.
In conclusion, although Santa Eulalia Hotel & Spa has some merits in terms of staff friendliness, many guests find that it does not live up to the four-star label it carries. The hotel's facilities and services leave much to be desired for those expecting a true four-star experience.
Business
Accessible
While the spacious rooms and elevator access add to the convenience, there are some limitations. Lifts are not universally land-marked, which may pose navigation challenges. Additionally, ground floor rooms and certain other areas do not offer the same level of accessibility. Despite these drawbacks, the hotel is seen as a viable option for those with mobility issues, especially with its wheelchair access and proximity to the beach.
Overall, Santa Eulalia Hotel & Spa receives commendations for its efforts in providing accessible facilities, making it a favorable choice for travelers with mobility concerns.
Outdoor Pool
However, some guests pointed out a few drawbacks. The pool can become crowded and there are occasional issues with noise, especially from children. A few noted the absence of a shower and the difficulty in finding towels. While many found the pool adequate for the number of guests, others felt it was too small and cramped with some instances of cleanliness problems. Despite these minor issues, the pool remains a highlight for many, providing a pleasant and enjoyable outdoor experience.
Indoor Pool
Honeymoon
Romantic
Yes, Santa Eulalia Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Santa Eulalia Hotel & Spa.
No, Santa Eulalia Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Santa Eulalia Hotel & Spa.
Yes, Santa Eulalia Hotel & Spa has a gym.
Location Show Map
More Options
