Orange County Alanya
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Summary of reviewsOrange County Alanya receives notable acclaim for its picturesque location, offering stunning sea views and direct beach access. This exceptional setting, complemented by proximity to pools, makes it a family-friendly destination where children can enjoy various seaside activities. The hotel's surroundings contribute significantly to visitor satisfaction, despite being somewhat distant from key airports and the Alanya center.
Dining experiences, particularly breakfast and dinner, are generally praised for their diversity and quality. Breakfast features a wide array of tasty options, although the absence of fresh orange juice is a common critique. Dinner is highlighted as luxurious with a vast selection of meats, seafood, sweets and fruits. However, some guests note inconsistencies in food quality and occasional repetitiveness in the menu.
The accommodations present a mixed review. Positively, rooms are reported as cozy, clean and well-decorated with daily cleaning maintaining tidiness. Guests appreciate the spaciousness and panoramic views. Yet, there are significant concerns regarding outdated furniture, worn-out mattresses and poor air conditioning. Cleanliness feedback varies with some guests experiencing thorough housekeeping while others faced issues with room readiness and hygiene.
Staff interactions are largely positive with many guests commending their friendliness and helpfulness. Especially notable is the multilingual reception team. However, some guests encountered unhelpful or rude behavior, particularly in dining areas and faced communication challenges due to language barriers.
The hotel's pool area is a highlight, featuring multiple pools and slides ideal for families and children. Guests enjoy the variety of poolside activities and the spacious, uncrowded main pool. Despite these positives, cleanliness issues and occasional overcrowding are mentioned.
The beach receives a mixed response; its clean sand and scenic pier are appreciated, though some guests note pebble sections and water cleanliness issues. Still, the private beach area in a quiet bay is a draw for many.
Orange County Alanya stands out as a family-oriented hotel with numerous activities and entertainment options for children, making it an excellent choice for family vacations. The kids' mini club and various organized activities are particularly praised.
While many aspects of the hotel earn positive feedback, the bedding and overall comfort of beds emerge as a significant concern with numerous guests describing the mattresses and pillows as uncomfortable. Furthermore, the hotel's five-star rating is questioned by some visitors who feel the service and facilities do not entirely meet the expected standards.
In summary, Orange County Alanya offers a generally enjoyable stay, particularly for families, thanks to its prime location, diverse dining options and extensive entertainment activities. However, improvements in room quality, bedding comfort, consistency in service and cleanliness standards would enhance the overall guest experience.
Categories
Dining experiences, particularly breakfast and dinner, are generally praised for their diversity and quality. Breakfast features a wide array of tasty options, although the absence of fresh orange juice is a common critique. Dinner is highlighted as luxurious with a vast selection of meats, seafood, sweets and fruits. However, some guests note inconsistencies in food quality and occasional repetitiveness in the menu.
The accommodations present a mixed review. Positively, rooms are reported as cozy, clean and well-decorated with daily cleaning maintaining tidiness. Guests appreciate the spaciousness and panoramic views. Yet, there are significant concerns regarding outdated furniture, worn-out mattresses and poor air conditioning. Cleanliness feedback varies with some guests experiencing thorough housekeeping while others faced issues with room readiness and hygiene.
Staff interactions are largely positive with many guests commending their friendliness and helpfulness. Especially notable is the multilingual reception team. However, some guests encountered unhelpful or rude behavior, particularly in dining areas and faced communication challenges due to language barriers.
The hotel's pool area is a highlight, featuring multiple pools and slides ideal for families and children. Guests enjoy the variety of poolside activities and the spacious, uncrowded main pool. Despite these positives, cleanliness issues and occasional overcrowding are mentioned.
The beach receives a mixed response; its clean sand and scenic pier are appreciated, though some guests note pebble sections and water cleanliness issues. Still, the private beach area in a quiet bay is a draw for many.
Orange County Alanya stands out as a family-oriented hotel with numerous activities and entertainment options for children, making it an excellent choice for family vacations. The kids' mini club and various organized activities are particularly praised.
While many aspects of the hotel earn positive feedback, the bedding and overall comfort of beds emerge as a significant concern with numerous guests describing the mattresses and pillows as uncomfortable. Furthermore, the hotel's five-star rating is questioned by some visitors who feel the service and facilities do not entirely meet the expected standards.
In summary, Orange County Alanya offers a generally enjoyable stay, particularly for families, thanks to its prime location, diverse dining options and extensive entertainment activities. However, improvements in room quality, bedding comfort, consistency in service and cleanliness standards would enhance the overall guest experience.
Luxury Resort
Orange County Alanya is listed as a 5-star hotel. While specific luxury features are not detailed in the provided snippets, its consistent appearance on 5-star lists suggests a level of luxury and service.
Beachfront Resort
Known for its unique Dutch-themed design, this resort offers a vibrant beachfront experience. It provides direct beach access, lively entertainment, and a range of facilities, making it perfect for those seeking a lively and engaging beach holiday.
Business Resort
Orange County Alanya features a business centre, a conference room, and meeting/banquet facilities. Services such as fax and photocopying are also provided, catering to business travelers.
5-Star Resort
This resort is known for its unique Dutch-themed architecture and vibrant atmosphere. It offers multiple pools, themed restaurants, and a variety of entertainment options. The resort aims to provide a fun and memorable experience for its guests with a focus on lively entertainment and distinctive design.
Resort with Outdoor Pool
Orange County Alanya offers extensive outdoor pool facilities, including a year-round outdoor swimming pool, a children's pool, and a complimentary water park with waterslides. The resort also features a large 2,200 m² outdoor main pool and a separate aqua park with 4 slides.
Resort with Pool Water Slide
Known for its unique Amsterdam-inspired design, this resort also boasts impressive water slide facilities and several pools. The combination of distinctive theming and water attractions makes it a memorable and enjoyable destination for guests.
Resort with Children's Pool
This hotel offers a free water park with water slides and an aqua tower, specifically designed for children. It also includes a kids pool and a baby beach, providing varied and safe water play options for younger guests.
Resort with Indoor Pool
Orange County Alanya is equipped with an indoor pool, providing an additional swimming facility for guests to use during their stay.
Resort with Heated Pool
Orange County Alanya features an indoor heated pool and also an outdoor heated pool. The availability and opening dates of the heated pools are subject to change based on weather conditions.
Resort near The Beach
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Water Park Outdoor Pool
Accessible Resort
Resort with Gym
Resort with Water Park
About Orange County Alanya
License: 11323
Guest Reviews
Location
Several reviews highlight the hotel's clean beach, adding to the appeal of its ocean-front views. The resort's proximity to the shore ensures that guests can easily enjoy seaside activities. Although the location is noted to be at a distance from both the Antalya and Alanya airports, as well as the Alanya center, the scenic beauty and beach access make it a worthwhile stay.
Overall, the location of Orange County Alanya has left a positive impression on visitors, contributing significantly to their satisfaction and willingness to return.
Breakfast
However, the absence of fresh orange juice is a common disappointment among guests and some mornings require settling for just water or other juices. While the breakfast is generally well-received, there are occasional critiques about the lack of daily variation in restaurant meals. Additionally, a minority of guests have reported negative experiences with food quality and unpleasant odors in the dining area. Despite these few drawbacks, the overall impression of the breakfast at Orange County Alanya remains positive, thanks to the excellent chefs and the appealing array of food choices.
Dinner
Dinner appears to be the highlight, considered the most luxurious meal with some praising its diversity and deliciousness. However, there are mixed reviews on the consistency and variability of the food quality. While some guests find the selection great, others point out that the food can be repetitive and sometimes mediocre. Criticisms include limited variety, undercooked meats and instances of old or unsatisfying meals.
Overall, while there is room for improvement in terms of variety and quality consistency, the plentiful and diverse offerings at Orange County Alanya generally leave a positive impression on diners.
Rooms
However, there are also several areas that require attention. Many guests mentioned that the rooms feel a bit worn down with old and gloomy furniture and even decades-old mattresses with spring issues. The bathrooms are noted as needing renovation and there are reports of poor air conditioning and old windows that let in noise and cold. Additionally, some rooms had a lingering smell of smoke and a lack of basic amenities like duvets or kettles.
The cleanliness of the rooms also varied greatly between reviews with some praising the consistent cleaning, while others had significant issues, including rooms that were not ready upon arrival or were poorly cleaned, to the point of one guest stating it was non-existent for the first week.
Overall, while the rooms at Orange County Alanya have several commendable qualities, there are significant inconsistencies and areas that need improvement to provide a more uniformly positive experience.
Beds
Cleanliness
However, some reviews pointed out areas needing improvement. Issues such as poor housekeeping, dirty communal toilets and overall hygiene concerns were mentioned. There were complaints about rooms not being cleaned well, a consistent bad smell from the toilets and lack of thorough cleaning on tables. Additionally, some guests felt the hotel’s cleanliness standards could be significantly improved, as the place felt dated and in need of a refresh.
In summary, while there are positive remarks about the cleanliness and efforts by the cleaning staff, there are notable areas where the hotel could enhance its overall hygiene and maintenance standards.
Staff
However, there have been mixed experiences regarding the staff's demeanor. While many guests report friendliness and responsiveness, some have encountered unhelpfulness or rudeness, particularly in the dining areas and at the bar. The language barrier also occasionally poses challenges with some staff struggling with English communication.
Despite these inconsistencies, the overarching sentiment reflects a generally positive and polite staff who strive to provide a pleasant stay for guests, even though there are areas identified for improvement in service consistency and staff numbers in the restaurant.
Pool
Guests also appreciated the excellent pool facilities, water games and the performance theater, which enhanced their family vacation experience. Evening shows and concerts by the seaside added to the overall ambiance.
However, a few concerns were noted, such as cleanliness issues and occasional overcrowding. Despite this, the general sentiment towards the pool area remains positive with its ample activities and diverse features making it a highlight of the hotel.
Beach
Despite these positive aspects, opinions on the beach vary. While it is often described as nice and good, some reviews mention issues such as dirty and green, slimy water with an unpleasant smell. Moreover, the beach is characterized as small and in need of more sand. However, it's situated in a quiet bay and includes a private beach area, which some guests may find appealing. The presence of a nice area with good coffee near the beach adds to the overall experience.
Family
5 Star
Comparatively, guests who have stayed in multiple five-star hotels in Turkey indicated that Orange County Alanya falls short in terms of welcome, service and equipment. Additionally, there were specific mentions of inadequate adherence to social distancing measures, which further detracts from its five-star status. Overall, the hotel appears to have room for improvement to truly align with the high standards associated with a five-star rating.
Yes, Orange County Alanya has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Orange County Alanya.
No, Orange County Alanya doesn't allow dogs.
No, parking facilities aren't available at Orange County Alanya.
Yes, Orange County Alanya has a gym.
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