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Summary of reviewsHampton By Hilton San Jose Airport Costa Rica is highly acclaimed for its exceptional proximity to San José Airport, making it ideal for travelers with late arrivals or early departures. The hotel’s strategic location also offers easy access to nearby car rental agencies and dining options, enhancing its appeal for transit travelers. Despite being close to the airport, the hotel maintains a quiet environment, ensuring a restful stay.
The cleanliness of the hotel is consistently praised with both rooms and common areas frequently described as spotless and well-maintained. Guests appreciate the modern and spacious rooms, which are well-equipped with amenities like comfortable beds, microwaves and coffee makers. Effective soundproofing ensures a quiet environment, adding to the comfort.
Breakfast at the hotel receives mixed reviews; however, many guests appreciate its variety and quality, especially the inclusion of local dishes and fresh fruit. The convenience of a to-go breakfast for early departures is noted, although some guests suggest improvements for dietary accommodations and organization.
The on-site dining experience is also mixed with some praising specific dishes and the convenience of having a restaurant available. However, there are criticisms regarding the limited menu, slow service and high prices. Many guests opt for nearby dining options, which include a conveniently located Denny’s.
The hotel staff is consistently described as friendly, attentive and accommodating. Exceptional service is highlighted across all departments, contributing significantly to a positive guest experience. While the majority of reviews reflect a positive encounter with the staff, there are occasional mentions of staff being overwhelmed.
WiFi connectivity at the hotel is reviewed variably; while many guests find it reliable and fast, others experience issues with connectivity, particularly in the rooms. Despite these inconsistencies, the lobby provides a more stable connection.
The hotel offers a gym that, while generally functional, receives mixed feedback regarding its size and the condition of the equipment. The pool, though small, is appreciated for its cleanliness and maintenance, providing a pleasant spot for relaxation despite some guests noting it is often too cold and shaded for most of the day.
Parking facilities receive positive feedback for being abundant, secure and free with added convenience from a frequent and reliable 24/7 shuttle service to the airport. The hotel also offers electric vehicle charging options, adding to its convenience for travelers with electric cars.
Overall, Hampton By Hilton San Jose Airport Costa Rica stands out as a top choice for travelers prioritizing location and convenience near the airport, complemented by a reliably clean and comfortable environment, a friendly and professional staff and a variety of practical amenities. Show more
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Categories
Hotel Taking Steps Towards Sustainability
The property is certified with ISO 14001 for Environmental management and ISO 50001 for Energy management systems. It also holds a Level 2 CST certification and provides electric vehicle charging stations.
Family Friendly Hotel
This hotel provides a large pool and a gym suitable for family recreation. It also offers free Wi-Fi and free airport transfers, adding convenience for traveling families.
Dog Friendly Hotel
The Hampton by Hilton is known for being pet-friendly and its convenient location near the airport. It offers comfortable accommodations for guests traveling with pets.
Business Hotel
Offers a well-equipped business center, business lounge, and practical facilities for meetings. Convenient location close to the airport, ideal for business travelers with tight schedules. Provides quiet spaces suited for business meetings.
Hotel with Parking
This hotel offers complimentary and secured on-site parking, providing peace of mind for travelers with vehicles. Its close proximity to the airport and free airport shuttle service add significant convenience for parking users.
EV charging stations
Hotel with Gym
This hotel has a gym. This provides guests with a convenient option for exercise and fitness during their stay.
4-Star Hotel
This hotel provides comfortable accommodations and convenient amenities, including a free airport shuttle and complimentary breakfast. It is well-suited for travelers seeking a reliable and comfortable stay near the airport.
Hotel with Outdoor Pool
Features a large outdoor pool and a gym, providing options for both relaxation and exercise. The hotel's proximity to the airport and other key locations makes it a convenient choice for travelers.
Hotel with EV Charging Stations
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Room Types
King Room with King Bed - Non-SmokingThis room features air conditioning, cable TV, seating area, coffee maker and a private bathroom with bath or shower.
King Studio with Sofa Bed - Non-SmokingThis studio features a sofa bed, air conditioning, cable TV, seating area, coffee maker and a private bathroom with bath or shower.
Room with Two Queen Beds - Non-Smoking2 Queen beds Non Smoking
King Room - Disability Access/Non-SmokingThe triple room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This triple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThis quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Hampton by Hilton San Jose Airport Costa Rica boasts an incredibly convenient location, recognized for its unparalleled proximity to the San José Airport. Located just a few minutes' drive from the airport, the hotel is ideal for travelers arriving on late flights or departing on early ones with a seamless and punctual shuttle service running every 15 minutes. This proximity is consistently highlighted as a major advantage, making it perfect for guests needing a quick stopover either at the beginning or end of their Costa Rican journey.
Its strategic position is not just limited to the airport; it is also close to numerous car rental agencies, some even within walking distance, simplifying travel arrangements for those renting vehicles. The location is praised for its ease of access to nearby dining options, car rentals and local transport, further enhancing its appeal for transit travelers.
The reviews also emphasize the practical benefits for those looking to rest after a long flight or needing convenient lodging before an early departure. Despite being so close to the airport, the hotel manages to maintain a quiet and comfortable environment, contributing to a restful stay.
Additionally, the hotel's clean and well-maintained facilities, along with its consistent shuttle services, reflect its commitment to convenience and guest satisfaction. Overall, Hampton by Hilton San Jose Airport stands out as a top-notch choice for travelers prioritizing location and convenience in close proximity to the airport.
Breakfast
Guests of Hampton By Hilton San Jose Airport Costa Rica have varied opinions about the breakfast offered at the hotel. On the positive side, many reviewers appreciated the breakfast for its variety and quality. Phrases like very good breakfast, full and good quality breakfast and extensive breakfast highlight the satisfaction of numerous guests. Several reviews emphasize the inclusion of breakfast as a plus with some detailing options such as hot waffles, scrambled eggs and local dishes like gallo pinto. The local honey and fresh fruit, particularly the pineapple, were also well-received.
The convenience of a to-go breakfast for early departures was noted favorably, albeit with mixed responses regarding its adequacy. Guests acknowledged the breakfast as a good start to their day with compliments on the hearty options, including granola, yogurt and a mix of both continental and local dishes available. The coffee quality received specific praise, contributing positively to the overall breakfast experience.
However, there are critical remarks regarding the breakfast as well. Some guests found the breakfast choices limited and the quality not up to par with descriptors such as simple, basic and subpar appearing frequently. Issues such as running out of food early, cold dishes and a lack of options for specific diets, particularly vegan and gluten-free, were recurring concerns. The breakfast area was occasionally described as chaotic and overcrowded, impacting the dining experience negatively.
Overall, while many guests found the breakfast satisfactory and even exceptional in some cases, there are suggestions for improvement in terms of variety, dietary accommodations and overall organization to enhance the guest experience.
Dinner
Hampton By Hilton San Jose Airport Costa Rica offers a mixed dining experience for its guests. The on-site restaurant appears to have a limited menu, which some travelers find reasonable in price but others deem way too expensive. Despite its basic and somewhat impersonal ambiance, several guests appreciated the convenience of having a dining option available, especially for late arrivals. While the food quality received varied reviews, there were a notable number of compliments for specific dishes like pasta and margaritas, as well as praise for the overall dinner experience being unexpectedly delicious or even 5-star.
However, the service in the restaurant has been cited as slow and occasionally chaotic, which detracts from the dining experience. Some guests noted a lack of vegetarian and vegan options and others mentioned that room service is limited and that issues such as long wait times and cold meals can occur. The absence of lunch service and the late opening time of the restaurant were also points of concern. For those looking for more variety or more budget-friendly options, the surrounding area offers several other dining choices, including a conveniently located Denny’s and other restaurants just a brief walk away.
In conclusion, while the restaurant at Hampton By Hilton San Jose Airport Costa Rica is convenient and has some standout dishes, guests seeking a more extensive or varied menu might prefer the nearby dining establishments.
Rooms
At Hampton By Hilton San Jose Airport Costa Rica, guests consistently praised the cleanliness and comfort of the rooms. Many described the rooms as spacious, modern and well-equipped with comfortable beds and functional amenities like a microwave and coffee maker. The overall impression of the rooms was positive, highlighting their tidiness, comfort and efficient use of space.
Several reviews noted the large size of the rooms, which were often mentioned as being perfect for a comfortable stay. The bathrooms received commendations for their modern fixtures and cleanliness, contributing to the overall high standard of the accommodations. The effective soundproofing in most rooms ensured a quiet environment despite the hotel’s proximity to the airport, which many guests appreciated.
Not all feedback was perfect; some guests mentioned issues such as poor lighting, occasionally noisy air conditioning and rooms that felt a bit cramped or outdated. There were also a few complaints about the rooms being small, especially for larger groups and a lack of character in the decor.
Despite these minor drawbacks, the majority of guests found the rooms to be very suitable for their needs, emphasizing their comfort and cleanliness. The hotel’s convenient location near the airport, coupled with a reliable shuttle service, added to the overall positive experience for travelers.
Beds
Hampton By Hilton San Jose Airport Costa Rica consistently receives praise for its comfortable beds, making it an ideal place for travelers to rest and recharge. The beds are often described as large and comfortable with king-size options readily available. Guests frequently highlight the softness and quality of the bedding, including linens, duvets and mattress toppers. Many reviewers mention experiencing a restful night's sleep, which is particularly appreciated after a long flight. Despite a few mentions of less-than-ideal experiences, the overwhelming sentiment is that the beds and pillows provide a high level of comfort, contributing to a clean and pleasant stay overall. Whether you need a quick rest between travels or a relaxing night to end your journey, the beds at this hotel are designed to ensure you wake up feeling refreshed.
Cleanliness
Hampton By Hilton San Jose Airport Costa Rica consistently receives praise for its cleanliness. Numerous reviews highlight the clean and spotless conditions of the rooms and common areas. Guests frequently mention that the hotel is very clean, modern and well-maintained, offering a comfortable and hygienic environment. The hotel’s rooms are often described as spacious, tidy and equipped with comfortable beds. Reviewers also appreciate the hotel's commitment to Covid-19 safety protocols, noting the thorough disinfection measures and overall hotel hygiene.
However, there were a few isolated comments about lapses in cleaning standards, which included foreign hairs in the bathroom and dirty socks found in a closet. Despite these minor drawbacks, the general consensus is that the hotel maintains a high level of cleanliness, making it a reliable choice for travelers seeking a clean and comfortable stay near San Jose Airport.
Staff
At Hampton By Hilton San Jose Airport Costa Rica, the overwhelming consensus from guest reviews highlights the consistently high level of friendliness and helpfulness exhibited by the staff. Guests frequently describe the staff as super friendly, attentive and accommodating with multiple mentions of their politeness and professionalism. Exceptional service extends across all departments, including reception, dining, cleaning and security, showcasing the team's commitment to providing a welcoming and efficient environment.
Guests appreciated the staff's readiness to assist with any needs, noting their attentiveness and courteous behavior. Several reviews specifically commend the exceptional front desk and reception teams for their competence and friendliness. The breakfast staff also received high praise for their efficiency and exceptional service.
Though some guests mentioned instances where staff seemed overwhelmed or less attentive, the majority of reviews reflect a positive experience, characterized by a friendly and professional attitude. Overall, the dedication and warmth of the staff significantly enhance the guest experience, making stays at this hotel memorable for many.
Wi-Fi
Guests at the Hampton By Hilton San Jose Airport Costa Rica have shared mixed reviews about the hotel's WiFi connectivity. Many guests praised the WiFi, describing it as good, fast, reliable and free of charge with strong WiFi available throughout the hotel and excellent wireless service in all rooms. They appreciated the decent browsing speed and efficient connection that allowed for smooth online experiences.
However, a significant number of reviews highlighted issues with the WiFi, particularly in the rooms. Several guests reported difficulty accessing the WiFi with some mentioning that it was spotty, slow or unstable. There were also mentions of the WiFi not working well or at all in some rooms and complaints about inconsistent internet connectivity. Despite these issues, the lobby was noted as a place where the WiFi worked fine, providing a more stable connection.
Overall, while the hotel offers free WiFi and has received positive feedback for its strong and efficient service, there are occasional connectivity challenges, particularly in guest rooms.
Gym
Hampton By Hilton San Jose Airport Costa Rica features a gym that garners mixed reviews from guests. While many guests appreciate it as a good, nice or even great gym that includes everything needed for a decent workout, others point out some shortcomings. Positive feedback highlights the well-equipped and modern facilities with an exercise room that satisfies general fitness needs. However, several reviews note that the gym is small and some suggest that the equipment is outdated and in need of renovation. Overall, the gym is seen as functional and satisfactory for a basic workout, but it may fall short for those expecting more extensive or newer equipment.
Pool
The pool at the Hampton By Hilton San Jose Airport Costa Rica generally garners positive feedback from guests. Many appreciate its cleanliness, describing it as nice and very clean. The pool area, although small, is often noted as a cozy and lovely space to relax. Moreover, it’s well-maintained and the presence of an outdoor pool is mentioned as a pleasant amenity for guests.
However, there are a few criticisms, mainly concerning the size of the pool and the temperature of the water. Some guests felt the pool was smaller than what the pictures suggested and noted that the water was often too cold, impacting their ability to fully enjoy a swim. The pool is also shaded for most of the day, which can be a drawback for sun-seekers but might be appreciated by those looking to avoid direct sunlight. There are occasional mentions of noise from the surrounding area which can disrupt the tranquility.
Overall, while there are some areas for improvement, the pool remains a valued feature of the hotel, providing a refreshing spot for a dip and a clean area to relax.
Parking
The Hampton By Hilton San Jose Airport Costa Rica receives positive feedback regarding its parking facilities. Guests appreciate the abundant, secure and free parking available at the hotel, highlighting the convenience for those with their own cars and for those renting vehicles from nearby car rental companies. The parking area includes reserved spots for guests with disabilities and offers simple access for all. Additionally, the hotel provides a free and efficient 24/7 shuttle service to the airport, making the transition between car parking and air travel seamless for guests. The frequent, prompt and well-organized shuttle service is praised for its reliability and convenience.
EV charging stations
Hampton By Hilton San Jose Airport Costa Rica offers convenient electric vehicle charging options for guests. The hotel has recently added charging stations, ensuring easy access for those with electric cars. In addition to onsite options, there are also charging stations available nearby, providing further flexibility.
Family
Hampton By Hilton San Jose Airport in Costa Rica is highly praised for its family-friendly environment, making it a great option for those traveling with children. The hotel offers accommodating amenities such as infant cribs and family rooms with sufficient space and comfortable bedding, although some guests noted that certain rooms felt slightly cramped for larger families. Guests appreciate the clean and cozy atmosphere, which is perfect for short stays or quick stopovers, especially if arriving late or departing early from San Jose Airport.
The hotel provides a variety of convenient family-oriented amenities, including packed breakfasts and a make-your-own waffle station that kids particularly enjoy. While some noted minor drawbacks like expensive snacks and occasional booking issues, overall, the proximity to the rental car office and good location make it a favorable choice for family rest either at the start or the end of a trip. Hampton By Hilton San Jose Airport is particularly noted for its suitability and comfort for families, making it a reliable option for travelers with children.
4 Star
Hampton By Hilton San Jose Airport Costa Rica embodies the quintessential four-star experience with its recently refurbished facilities and high-quality amenities. Guests consistently praise the hotel for its very clean environment, attentive and friendly staff and excellent standard of service, meeting and often exceeding four-star expectations. The hotel boasts a luxurious atmosphere and offers commendable value for money, making it a perfect place to rest for travelers. The hearty breakfast adds to the overall excellent service, contributing to a wonderful stay. While some find the cost not entirely justified or recommend it only for short stays, it remains a top-notch choice for a four-star hotel with many aspects of the stay surpassing other comparable locations.
Business
The Hampton By Hilton San Jose Airport Costa Rica emerges as a prime spot for business travelers, offering a suite of amenities tailored to meet professional needs. Featuring a well-equipped business center and business lounge, the hotel provides practical facilities for focused work and meetings. Its strategic location close to the airport is convenient for those with tight schedules or late arrivals. The hotel’s business accommodations cater specifically to short work-related stays with quiet spaces suited for business meetings and attentive staff ensuring a smooth experience. Ideal for booking car rentals and organizing conferences, the hotel's clear business character makes it an excellent choice for anyone on a business trip. Whether it's for business meetings or a professional work environment, this hotel offers everything needed for a successful business stay.
Accessible
Hampton By Hilton San Jose Airport Costa Rica offers an excellent array of facilities and services for guests with disabilities. The hotel ensures perfect accessibility with wheelchair-friendly premises, including accessible rooms and a well-equipped handicapped room. The accessibility extends to all hotel amenities, which are thoughtfully designed to cater to guests with limited mobility. Essential features like grab bars and accessible features in the rooms further contribute to a comfortable stay. Guests also highlighted the hotel's practical and functional design, making it a disabled-friendly option conveniently located near the airport.
Outdoor Pool
Guests at the Hampton By Hilton San Jose Airport Costa Rica have generally found the outdoor pool area to be a pleasant feature of their stay. It is often described as nice, refreshing and comfortable with many appreciating the clean conditions of the pool. Though some have pointed out that the pool is rather small and not very deep, the overall feedback highlights the pool as a valuable addition to their hotel experience. Despite occasional mentions of it being cold or needing daily cleaning, the majority of reviews suggest that the pool area provides a relaxing environment for guests to unwind.
Dog Friendly
Hampton By Hilton San Jose Airport Costa Rica stands out as a dog-friendly hotel, warmly welcoming four-legged guests. With a low additional pet rate of only $15, it offers excellent value for guests traveling with their pets. The hotel is accommodating to dogs, ensuring that they, too, enjoy a comfortable stay. The surrounding area is suitable for dogs to roam, providing safe outdoor spaces for pets to play and explore. This emphasis on accommodating well-behaved dogs makes the hotel a fantastic choice for pet owners looking to visit the region. Hampton By Hilton San Jose Airport Costa Rica ensures both human and canine guests have a pleasant and accommodating experience.
Yes, Hampton By Hilton San Jose Airport Costa Rica has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton By Hilton San Jose Airport Costa Rica.
Yes, Hampton By Hilton San Jose Airport Costa Rica welcomes dogs.
Yes, parking facilities are available at Hampton By Hilton San Jose Airport Costa Rica.
Yes, Hampton By Hilton San Jose Airport Costa Rica has a gym.