Rosemary receives high praise for its remarkable location, offering a unique blend of tranquility and natural beauty. The hotel, situated away from the bustling town, provides stunning views of green mountains, making it an idyllic retreat for relaxation and recreation. Guests consistently highlight the prime location, which is not only aesthetically pleasing but also convenient for visiting central Ash Shafa and other attractions. The hotel's exceptional cleanliness, spacious accommodations, and attentive service contribute to its superb reputation in the Al-Shafa, Taif, and Al-Hada area.
The breakfast experience at Rosemary is also celebrated for its deliciousness and diversity. Guests appreciate the simple yet delightful continental spread, featuring items like fava beans, cheese, labneh, jam, honey, and the warm Arabic coffee and dates often served as a welcoming gesture. The excellent service from staff members like Mahmoud and Ismail enhances the positive reviews, with their attention to detail leaving a lasting impression. Although there are occasional mentions of breakfast not always meeting expectations in terms of quantity, the overall consensus is that Rosemary offers a wonderful, varied breakfast representative of fine hospitality.
Rosemary's rooms blend comfort and style, with many guests praising the stunning views, serene atmosphere, and spacious suites. Although some smaller rooms lack natural light and wardrobe space, the comfort and cleanliness are strong points. The modern decor and amenities such as bathtubs add a touch of luxury, further enhanced by the exceptional reception service noted for politeness and professionalism, despite minor issues with aging furniture and sagging mattresses.
Cleanliness is a standout aspect of Rosemary, with reviews highlighting its well-maintained spaces and VIP standard rooms. Guests commend the attentive cleaning and reception staff, contributing to a welcoming environment. Positive interactions with staff like Ismail add to the experience, despite isolated mentions of bathroom cleanliness and pest issues.
The hotel staff at Rosemary receive overwhelmingly positive reviews, particularly the reception team. Guests frequently praise staff members like Mahmoud, Abdullah, Azzam Al-Qurashi, Abdulrahman, and Ismail for their professionalism and warm hospitality. The seamless check-in experience and responsive service enhance guests' stays, though a few reviews suggest areas for improvement in service.
While bed comfort receives mixed feedback, with some guests suggesting extra pillows and more thorough cleaning, attention to bedding quality and maintenance could improve satisfaction further. Overall, Rosemary is recognized for providing an exceptional experience, marked by its prime location, delicious breakfast, cleanliness, and outstanding staff service.
Beit Al Ward, nestled on the highest point of Mount Daka in Al-Shafa, is lauded for its strategic and picturesque location. Guests consistently praise the stunning views, fresh air and tranquil ambiance, which offer an exceptional retreat from city life. The serene environment, coupled with spacious areas and balconies that allow guests to take in the breathtaking surroundings, makes it an ideal spot for relaxation. The site's cleanliness, well-organized facilities, including a quality coffee shop and restaurant, contribute positively to the overall experience, despite some minor furniture renovation needs.
The rooms at Beit Al Ward are noted for their spaciousness and pleasant decor. Features such as electric heaters and well-equipped kitchens enhance comfort and many rooms offer beautiful views and balconies. Cleanliness is a standout attribute, creating a comfortable and inviting atmosphere, although some reviews mention areas requiring improvement in maintenance, furniture quality and soundproofing.
The staff at Beit Al Ward receive high marks for their helpfulness, professionalism and friendliness, significantly contributing to a positive guest experience. Specific staff members like Mr. Majid and Nasser are applauded for their excellent service, making guests feel well-cared for during their stays.
In contrast, the breakfast and dining experiences at Beit Al Ward receive mixed feedback. Guests suggest a need for more variety and the inclusion of traditional breakfast items, as the current offerings are limited. While the dining options for other meals are praised, the diversity of the menu and late-night availability are areas for potential improvement.
Complaints about the Wi-Fi service being weak and unreliable are recurrent, highlighting a significant area for enhancement. Similarly, feedback on the beds points to discomfort with hard mattresses and unsatisfactory pillows, suggesting that upgrading the bedding could greatly improve guest comfort.
Despite these areas of improvement, the overall ambiance, exceptional location, friendly staff and cleanliness make Beit Al Ward a highly recommended destination for those seeking a serene retreat with stunning views.