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Summary of reviewsRosemary receives high praise for its remarkable location, offering a unique blend of tranquility and natural beauty. The hotel, situated away from the bustling town, provides stunning views of green mountains, making it an idyllic retreat for relaxation and recreation. Guests consistently highlight the prime location, which is not only aesthetically pleasing but also convenient for visiting central Ash Shafa and other attractions. The hotel's exceptional cleanliness, spacious accommodations, and attentive service contribute to its superb reputation in the Al-Shafa, Taif, and Al-Hada area.
The breakfast experience at Rosemary is also celebrated for its deliciousness and diversity. Guests appreciate the simple yet delightful continental spread, featuring items like fava beans, cheese, labneh, jam, honey, and the warm Arabic coffee and dates often served as a welcoming gesture. The excellent service from staff members like Mahmoud and Ismail enhances the positive reviews, with their attention to detail leaving a lasting impression. Although there are occasional mentions of breakfast not always meeting expectations in terms of quantity, the overall consensus is that Rosemary offers a wonderful, varied breakfast representative of fine hospitality.
Rosemary's rooms blend comfort and style, with many guests praising the stunning views, serene atmosphere, and spacious suites. Although some smaller rooms lack natural light and wardrobe space, the comfort and cleanliness are strong points. The modern decor and amenities such as bathtubs add a touch of luxury, further enhanced by the exceptional reception service noted for politeness and professionalism, despite minor issues with aging furniture and sagging mattresses.
Cleanliness is a standout aspect of Rosemary, with reviews highlighting its well-maintained spaces and VIP standard rooms. Guests commend the attentive cleaning and reception staff, contributing to a welcoming environment. Positive interactions with staff like Ismail add to the experience, despite isolated mentions of bathroom cleanliness and pest issues.
The hotel staff at Rosemary receive overwhelmingly positive reviews, particularly the reception team. Guests frequently praise staff members like Mahmoud, Abdullah, Azzam Al-Qurashi, Abdulrahman, and Ismail for their professionalism and warm hospitality. The seamless check-in experience and responsive service enhance guests' stays, though a few reviews suggest areas for improvement in service.
While bed comfort receives mixed feedback, with some guests suggesting extra pillows and more thorough cleaning, attention to bedding quality and maintenance could improve satisfaction further. Overall, Rosemary is recognized for providing an exceptional experience, marked by its prime location, delicious breakfast, cleanliness, and outstanding staff service.
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