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Summary of reviewsEzdan Palace Hotel in Doha is a strategically situated luxury accommodation highly praised for its exceptional service and amenities. Its prime location offers proximity to several major shopping malls, such as Landmark Mall, Gulf Mall, Azghaan Mall and Festival City Mall, making it an ideal spot for shopping enthusiasts. Despite navigating some entrance challenges due to road construction, guests appreciate the tranquility once inside and the hotel's central location allows for easy access to tourist attractions and essential services.
A standout feature of the hotel is its breakfast buffet, which consistently garners high marks for its diversity, taste and presentation. Guests highlight the extensive options that cater to various dietary preferences, making breakfast a delightful experience. Although there are minor criticisms like early removal of items, the overall consensus remains highly positive.
Dinner at Ezdan Palace Hotel also receives favorable reviews for its high-quality cuisine, particularly at Al-Thuraya restaurant. While there are some remarks about the cost and occasional service delays, the variety and flavor of the food are generally well-received. The staff’s attentive service further enhances the dining experience.
The hotel's rooms are spacious, beautifully decorated and soundproof, providing a luxurious and comfortable environment. Many rooms offer stunning views, particularly those overlooking the pool. While some guests noted issues with air conditioning or minor maintenance problems, the majority appreciate the cleanliness, elegant furnishings and well-appointed amenities.
Cleanliness is a significant strength of Ezdan Palace Hotel with guests commending the high standards maintained across the premises. The well-kept and organized environment contributes to a peaceful and comfortable stay, further complemented by the hotel's luxurious decor.
The staff at Ezdan Palace Hotel are frequently highlighted for their exceptional service and professionalism. Specific employees like Zakaria, Marwa and Ramish receive special mentions for their warm hospitality and dedication to ensuring guests' satisfaction. The positive interactions with the staff significantly enhance the overall experience.
Wi-Fi service at the hotel receives mixed reviews with some guests praising the fast and efficient connection while others report occasional issues. However, the courteous behavior of the staff often mitigates minor inconveniences.
The hotel's spa area is well-regarded, offering amenities like a Jacuzzi, sauna and massage services. The pool stands out as a highlight, appreciated for its size, cleanliness and family-friendly environment. Guests enjoy the poolside view and the availability of a heated pool with a jacuzzi.
Parking facilities at Ezdan Palace Hotel are generally well-received with ample, free spaces available. While some guests find the navigation a bit challenging, the convenience of underground parking is valued.
In summary, Ezdan Palace Hotel in Doha is a highly recommended option for travelers due to its strategic location, exceptional service, luxurious accommodations and varied amenities. It stands out as a comfortable and enjoyable choice for both leisure and family vacations.
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