Ramada Encore Al Khobar Olaya
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Summary of reviewsRamada Encore Al Khobar Olaya boasts a prime location that has earned commendation from guests for its convenience and accessibility. Situated near major food outlets, shopping malls and tourist attractions, the hotel is ideally positioned for both leisure and business travelers. Guests appreciate its proximity to the highway, city center and airport, which enhances the overall value and convenience of the hotel.
The hotel’s cleanliness is consistently praised with many guests highlighting the well-maintained and tidy rooms and bathrooms. However, some reviews suggest room for improvement in attention to detail and more consistent housekeeping standards. The public areas maintain high cleanliness standards and the hotel's adherence to Covid-19 protocols is appreciated.
Breakfast at the hotel has received mixed reviews. While some guests find it varied, delicious and reasonable for a three-star establishment, others feel the breakfast could benefit from greater variety, quality and better presentation. Despite these criticisms, it remains a convenient option as it is included with the stay.
Rooms at Ramada Encore Al Khobar Olaya are generally described as spacious, comfortable and aesthetically pleasing. Guests appreciate the comfortable beds and basic amenities provided. However, there are recurring issues related to cleanliness, maintenance and outdated furniture that need addressing to enhance guest satisfaction.
The staff’s performance appears to be a mix of friendly and cooperative service paired with some reported incidents of unprofessional behavior. Although many guests commend the staff’s helpfulness and quick responses, there are instances where guests felt ignored or encountered rudeness, indicating a need for improvements in staff training and guest relations.
Free Wi-Fi is available throughout the hotel, but guests report inconsistent signal strength and connectivity issues, suggesting the need for better internet infrastructure. The gym offers basic workout options, but may lack sufficient equipment for those seeking a more comprehensive workout.
Parking is another mixed aspect. While some guests find the underground parking convenient, many others criticize it for being too tight, narrow and insufficient to meet demand, often leading to a chaotic experience.
The beds receive mixed feedback with some guests praising the comfort of the pillows and beds, while others find them too small or uncomfortable, especially for couples. Cleanliness of the bed linens also has been occasionally questioned.
As a three-star hotel, Ramada Encore Al Khobar Olaya is noted for offering good value for money with satisfactory services and amenities suitable for mid-range budgets. The rates are competitive, making it a budget-friendly option for travelers.
The hotel is also regarded as suitable for business travelers, thanks to its strategic location, business center and peaceful environment which offers a quiet stay despite some noise from rooms and narrow parking slots. It holds appeal especially for those looking for a comfortable and economical stay in Al Khobar.
Categories
The hotel’s cleanliness is consistently praised with many guests highlighting the well-maintained and tidy rooms and bathrooms. However, some reviews suggest room for improvement in attention to detail and more consistent housekeeping standards. The public areas maintain high cleanliness standards and the hotel's adherence to Covid-19 protocols is appreciated.
Breakfast at the hotel has received mixed reviews. While some guests find it varied, delicious and reasonable for a three-star establishment, others feel the breakfast could benefit from greater variety, quality and better presentation. Despite these criticisms, it remains a convenient option as it is included with the stay.
Rooms at Ramada Encore Al Khobar Olaya are generally described as spacious, comfortable and aesthetically pleasing. Guests appreciate the comfortable beds and basic amenities provided. However, there are recurring issues related to cleanliness, maintenance and outdated furniture that need addressing to enhance guest satisfaction.
The staff’s performance appears to be a mix of friendly and cooperative service paired with some reported incidents of unprofessional behavior. Although many guests commend the staff’s helpfulness and quick responses, there are instances where guests felt ignored or encountered rudeness, indicating a need for improvements in staff training and guest relations.
Free Wi-Fi is available throughout the hotel, but guests report inconsistent signal strength and connectivity issues, suggesting the need for better internet infrastructure. The gym offers basic workout options, but may lack sufficient equipment for those seeking a more comprehensive workout.
Parking is another mixed aspect. While some guests find the underground parking convenient, many others criticize it for being too tight, narrow and insufficient to meet demand, often leading to a chaotic experience.
The beds receive mixed feedback with some guests praising the comfort of the pillows and beds, while others find them too small or uncomfortable, especially for couples. Cleanliness of the bed linens also has been occasionally questioned.
As a three-star hotel, Ramada Encore Al Khobar Olaya is noted for offering good value for money with satisfactory services and amenities suitable for mid-range budgets. The rates are competitive, making it a budget-friendly option for travelers.
The hotel is also regarded as suitable for business travelers, thanks to its strategic location, business center and peaceful environment which offers a quiet stay despite some noise from rooms and narrow parking slots. It holds appeal especially for those looking for a comfortable and economical stay in Al Khobar.
Hotel Taking Steps Towards Sustainability
Identified for its low carbon footprint, this hotel has reduced energy usage and incorporated energy from green sources. It focuses on improving efficiency to minimize environmental impact.
Hotel with Free Wi-Fi
Includes complimentary Wi-Fi. This hotel provides a comfortable and convenient stay with consistent internet service, suitable for all guests.
Hotel with Parking
This hotel provides convenient parking facilities. The hotel is well-regarded for its parking amenities, ensuring a comfortable stay for guests.
Accessible Hotel
This hotel offers wheelchair access to common/public areas.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
3-Star Hotel
About Ramada Encore Al Khobar Olaya
License: 10002007
Guest Reviews
Location
Breakfast
However, a recurring theme among the reviews was the limited variety and the quality of the breakfast. Numerous guests described the breakfast as poor, basic ordinary and not up to the mark. There were complaints about old food being on the table, lack of options for kids, minimal variety, limited space and cleanliness issues. A few guests expressed that breakfast could be improved, citing the lack of diversity and limited selections as major downsides. The quality and variety of the breakfast buffet left several guests wishing for better with some even preferring to skip it altogether.
Despite the mixed feedback, some found the breakfast just good enough for their needs and noted that it was included in their stay, making it a convenient option. Overall, while some guests found the breakfast satisfying, there is consensus that there is significant room for improvement regarding variety, quality and presentation.
Rooms
However, several areas for improvement are noted. Many guests report small room sizes and issues with cleanliness, ranging from dusty floors and corners to dirty walls and windows. The hotel's furniture appears outdated and in need of repair. Some reviews mention maintenance issues like holes in curtains, inadequate window insulation and problems with air conditioning. There are complaints about a lack of proper ventilation, leading to odors and humidity. Additionally, the room service is noted for its quick response, although inconsistency in cleaning services is mentioned.
Overall, while the hotel offers some comfortable and spacious accommodations at a reasonable price, there are several maintenance and cleanliness issues that management needs to address to improve guest satisfaction.
Beds
However, a recurring theme in the reviews is the size of the beds, frequently described as very small, especially for two people. Couples often found the double beds inadequate in size, which affected their overall comfort. There are also mentions of the beds being uncomfortable with some guests describing them as hard or equipped with springs that aren't good.
Cleanliness is another area of concern for some visitors, who noted that bed linens and bed sheets sometimes appeared unclean, worn out or outdated with recommendations suggesting that they should be replaced more regularly.
Overall, while some guests had a comfortable sleep thanks to the cozy pillows, the hotel's bed sizes and maintenance could benefit from improvements to meet the expectations of all travelers.
Cleanliness
Despite the many positive remarks, a few critiques did arise. Some guests mentioned that while the rooms were generally clean, more attention to detail could improve the experience, especially concerning walls, floors and certain bathroom areas. Occasional issues such as dust, dirty walls and smells were noted, indicating inconsistencies in the housekeeping standards. Several reviews also pointed out that cleaning was not done every day and there was a need for inspecting and replacing old or worn towels and bed linen.
In contrast, the cleanliness of the public areas and the hotel's adherence to Covid protocols were appreciated. A handful of guests mentioned the hotel's organized nature and special touches like no significant smells and the use of nice-smelling detergents. However, occasional unpleasant odors and sightings of pests were noted, which detracted from the overall positive experience for some guests.
In summary, while Ramada Encore Al Khobar Olaya is generally clean and offers a satisfactory level of tidiness, there are areas where housekeeping services could improve to ensure a consistently high standard throughout the property.
Staff
Several guests have pointed out the unprofessional and unaccommodating behavior of some staff members. Problems include staff failing to answer calls, the rude demeanor of certain receptionists and a lack of welcoming attitudes overall. Specific incidents of impoliteness and neglect, especially during the night shifts, were mentioned multiple times. Additionally, there are issues related to insufficient communication and responsiveness with some guests noting that their requests and queries were consistently ignored.
Overall, while the hotel boasts some dedicated and courteous staff, there are clear areas in need of improvement, particularly regarding staff training, responsiveness and guest relations.
Wi-Fi
Gym
Parking
However, many reviews highlight significant challenges with parking at this location. The underground parking, while spacious, is often described as very tight and narrow, accommodating no more than 12 vehicles, which leads to frequent congestion. Guests have reported that parking spaces are very few, always full and often too narrow for standard vehicles. Furthermore, the absence of a functional elevator in the underground parking adds to the inconvenience.
The limited number of parking spaces forces some guests to park illegally on the street, making the overall parking experience somewhat chaotic. The hotel appears to have not enough parking spaces to meet the high demand, resulting in a big headache for those arriving with cars. For those planning to stay at 'Ramada Encore Al Khobar Olaya,' it's advisable to prepare for potential parking challenges.
3 Star
Business
Despite the room and hall noise and critique of narrow parking slots, the hotel provides a quiet and comfortable stay. Some facilities may need renovation and maintenance, but overall, the hotel offers good value for money, making it a good option for mid-range budgets. It's also noted as a very peaceful weekend getaway spot.
No, Ramada Encore Al Khobar Olaya doesn't have any pool.
No, a spa isn't available at Ramada Encore Al Khobar Olaya.
No, Ramada Encore Al Khobar Olaya doesn't allow dogs.
Yes, parking facilities are available at Ramada Encore Al Khobar Olaya.
Yes, Ramada Encore Al Khobar Olaya has a gym.
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