World > Middle East > Saudi Arabia > Al Bahah > Hotels in Al Baha > Cloud City Hotel

Cloud City Hotel

Al Baha , King Abdulaziz Road (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsCloud City Hotel in Al-Baha receives ample praise for its exceptional location in the city's heart, which offers guests convenient access to essential services, shops, and parks such as the picturesque Rajadan Forest Park and Prince Hussam Park. This prime setting provides both ease and tranquillity, creating a seamless and serene stay for visitors. The hotel's breakfast experience is largely celebrated, with a varied and delicious buffet enjoyed on a stunning rooftop terrace. Staff members, particularly Mona Al-Ghamdi, enhance the meal with attentive and excellent service, though some suggest minor improvements in breakfast variety and quality.

Accommodations at Cloud City Hotel vary, with many guests appreciating the spacious, clean, and well-equipped rooms, complete with comfortable beds and Beinsport subscriptions for sports enthusiasts. However, some rooms are noted for being cramped or outdated, with occasional issues like poor drainage and dusty windows. Despite these concerns, the general cleanliness of the hotel is frequently commended, from the corridors to the beds, fostering a sense of elegance and comfort throughout the property.

The hotel staff consistently shine as the highlight of guests' experiences, receiving accolades for their exemplary service and hospitality. Individuals such as Rayan, Abdul Ilah, and Turki stand out for their exceptional responsiveness and warmth, with all team members contributing to an inviting atmosphere. Although parking facilities can be limited during busy periods, with some guests pointing out the lack of shaded or basement areas, nearby public parking often suffices. Overall, Cloud City Hotel delivers a largely positive experience, marked by its ideal location, commendable service, and welcoming environment.
Show more

Categories

Hotel with Parking

This hotel is a 4-star property that features parking for its guests. It offers convenience for travelers with vehicles.

Small Hotel

Located in Al Baha, this hotel provides a cozy and intimate atmosphere. Its personalized service and attention to detail make it a charming option for a relaxing stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

Room Types

Superior King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit has 1 bed.

Superior Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit offers 2 beds.

Junior Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 1 bed.

Executive Suite This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Presidential Suite This spacious suite includes 1 living room, 3 separate bedrooms and 4 bathrooms with a bath and free toiletries. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 5 beds.

About Cloud City Hotel

License: 10006537

Guest Reviews

Location

Cloud City Hotel boasts a prime spot in the heart of Al-Baha, consistently praised for its strategic and central location. Situated amidst the bustling city center, guests find themselves conveniently positioned near essential services such as shops, pharmacies, and parks, including the scenic Rajadan Forest Park and Prince Hussam Park. The hotel's proximity to amenities provides easy access to a variety of conveniences, while still offering a peaceful retreat. With everything close at hand, including parking facilities, visitors appreciate the seamless experience facilitated by the hotel’s advantageous and beautiful setting.

Breakfast

Cloud City Hotel garners praise for its breakfast offerings, with guests frequently highlighting the delicious and varied breakfast buffet. The culinary experience is complemented by the rooftop terrace, providing a beautiful setting for morning meals. Staff attentiveness, especially from individuals like Mona Al-Ghamdi, enhances the positive dining experience with excellent service. Guests appreciate the neat and well-maintained breakfast environment, contributing to an overall sense of satisfaction. However, a few reviewers suggest further improvements in the variety and quality of breakfast items, and occasional mentions of noise during breakfast hint at areas for enhancement. Despite these minor critiques, the hotel's breakfast is largely celebrated for its variety and delectable options, making mornings a delightful start to the day at Cloud City Hotel.

Rooms

Cloud City Hotel provides a mixed experience with its rooms, which generally range from spacious and comfortable suites to considerably cramped and outdated spaces. On the brighter side, many guests appreciate the cleanliness and well-equipped nature of the rooms, with ample amenities meeting guest needs. Larger rooms boast a delightful seating area, alongside very comfortable beds. The hotel also earns praise for room preparations and the provision of the Beinsport subscription, allowing guests to enjoy sports events like the Euro.

However, several reviews highlight certain drawbacks, such as outdated furnishings and cramped layouts in some rooms, with occasional issues like poor bathroom drainage and dusty exterior windows detracting from the overall experience. Additionally, it seems parking arrangements can be inconvenient, lacking sufficient safe and protected spaces. While Cloud City Hotel succeeds in certain areas, it may fall short of expectations, particularly for those seeking modern accommodations or a spacious environment.

Cleanliness

Cloud City Hotel generally impresses guests with its dedication to cleanliness, showcasing a hotel that's not only elegant but also well-maintained. Visitors frequently commend the cleanliness of the hotel, from the corridors to the rooms, and appreciate the clean and comfortable beds. The hotel is described as both beautiful and luxurious, with cleanliness contributing to a sense of comfort and tranquility that enhances the overall guest experience.

The cooperative and welcoming staff also receive praise for their prompt responses to requests, further contributing to the pleasant stay. The distinctive location of the hotel and well-received breakfast options add to the enjoyment. However, some guests have noted issues in specific areas, such as the need for maintenance in bathroom design and rare instances of uncleanliness in rooms, highlighting areas for improvement.

Despite these isolated concerns, the general consensus reflects a high standard of cleanliness, offering guests a comfortable and serene environment to unwind.

Staff

At Cloud City Hotel, the staff shines as a beacon of exemplary service and hospitality. Guests frequently commend the reception staff, describing them as wonderful, cheerful, and exceptionally responsive. Particular praise is reserved for individuals like Rayan at reception, Abdul Ilah, and Turki, who deliver excellent service. The cooperation and friendliness of the reception team contribute to a welcoming environment that makes visitors feel at home. The restaurant manager and other employees also receive accolades for their friendliness and supportive demeanor. Across the board, the staff is noted for being cooperative, well-mannered, and ready to ensure guests have a pleasant stay, underscoring a hospitality experience that is both warm and memorable.

Parking

Cloud City Hotel offers several parking solutions, including a good array of options for guests. Although some find the parking facilities limited and occasionally insufficient, particularly during peak seasons, there are accessible parking spots in front of the main entrance and various lots nearby. However, guests have noted the absence of basement or shaded parking areas, which might be expected given the hotel's rates. Additionally, the parking behind the hotel has been mentioned as less secure. Despite these reservations, the convenience of nearby public parking can often accommodate guests, albeit sometimes reaching capacity during busier times.

No, Cloud City Hotel doesn't have any pool.

No, a spa isn't available at Cloud City Hotel.

No, Cloud City Hotel doesn't allow dogs.

Yes, parking facilities are available at Cloud City Hotel.

Yes, Cloud City Hotel has a gym.

Location Show Map

More Options