Ibis Aktobe
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Summary of reviewsThe Ibis Aktobe hotel is highly regarded by guests for several notable features that contribute to a satisfying stay. One of the standout aspects is its prime location in the heart of the city with easy access to key attractions like the Keruen shopping center and nearby parks. Its central placement facilitates convenient exploration of Aktobe, making it a favored choice for both leisure and business travelers despite occasional noise from a nearby railway.
Guests frequently commend the quality and variety of the breakfast and dinner offerings. The buffet-style breakfast is praised for its deliciousness and variety with notable mentions of excellent pastries and coffee. Though some guests wish for greater selection, the overall sentiment towards the breakfast and dinner experiences remains positive. The restaurant's well-prepared meals, including a well-regarded ribeye steak and delicious desserts, underline the hotel's strong dining options.
The rooms at Ibis Aktobe earn praise for their modernity and cleanliness. Described as cozy and eco-friendly with fresh interiors, the rooms are well-equipped though compact. Comfortable beds and good soundproofing contribute to a restful environment. While some guests note minor inconveniences like the lack of certain amenities, such as kettles and bathrobes, the effort to maintain high cleanliness standards and the quiet atmosphere are appreciated.
The hotel's cleanliness extends to the entire property with guests often highlighting the spotless state of rooms and common areas. The bright, modern interiors and efficient room cleaning further enhance the overall positive impression. Staff members are another significant plus; they are frequently described as friendly, attentive and professional. Their exemplary service, especially from individuals like manager Aynur and receptionists Adila and Natasha, makes a notable contribution to the guest experience.
The Wi-Fi at Ibis Aktobe is lauded for its speed and reliability, ensuring a pleasant online experience. Additionally, the hotel offers practical amenities such as a convenient parking facility with ample space, although some discrepancies exist regarding the presence of a guarded lot.
Comfortable beds with clean linens and excellent mattresses further elevate the sleep quality for guests. The hotel often exceeds expectations set for a three-star establishment with many finding it comparable to four-star accommodations. This sentiment is bolstered by its suitability for business travelers, offering pleasant business rooms and effective service.
In summary, Ibis Aktobe stands out for its excellent location, high cleanliness standards, comfortable rooms and exceptional staff service. While minor issues are noted, the overall quality of the hotel justifies its cost, making it a top choice for both leisure and business travelers.
Categories
Guests frequently commend the quality and variety of the breakfast and dinner offerings. The buffet-style breakfast is praised for its deliciousness and variety with notable mentions of excellent pastries and coffee. Though some guests wish for greater selection, the overall sentiment towards the breakfast and dinner experiences remains positive. The restaurant's well-prepared meals, including a well-regarded ribeye steak and delicious desserts, underline the hotel's strong dining options.
The rooms at Ibis Aktobe earn praise for their modernity and cleanliness. Described as cozy and eco-friendly with fresh interiors, the rooms are well-equipped though compact. Comfortable beds and good soundproofing contribute to a restful environment. While some guests note minor inconveniences like the lack of certain amenities, such as kettles and bathrobes, the effort to maintain high cleanliness standards and the quiet atmosphere are appreciated.
The hotel's cleanliness extends to the entire property with guests often highlighting the spotless state of rooms and common areas. The bright, modern interiors and efficient room cleaning further enhance the overall positive impression. Staff members are another significant plus; they are frequently described as friendly, attentive and professional. Their exemplary service, especially from individuals like manager Aynur and receptionists Adila and Natasha, makes a notable contribution to the guest experience.
The Wi-Fi at Ibis Aktobe is lauded for its speed and reliability, ensuring a pleasant online experience. Additionally, the hotel offers practical amenities such as a convenient parking facility with ample space, although some discrepancies exist regarding the presence of a guarded lot.
Comfortable beds with clean linens and excellent mattresses further elevate the sleep quality for guests. The hotel often exceeds expectations set for a three-star establishment with many finding it comparable to four-star accommodations. This sentiment is bolstered by its suitability for business travelers, offering pleasant business rooms and effective service.
In summary, Ibis Aktobe stands out for its excellent location, high cleanliness standards, comfortable rooms and exceptional staff service. While minor issues are noted, the overall quality of the hotel justifies its cost, making it a top choice for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Ibis hotels often have sustainable programs. Located in Aktobe, this hotel is committed to environmental and social responsibility through the Planet 21 program.
Family Friendly Hotel
This hotel offers a shared lounge, a restaurant, and a bar, providing options for family dining and relaxation. Free Wi-Fi and free private parking are available. There are options for connecting rooms suitable for families.
Business Hotel
This hotel caters to business guests with facilities such as a conference space, an accessible business center, and well-equipped meeting rooms. It also offers amenities such as complimentary Wi-Fi, a banquet hall, and a business center.
Hotel with Parking
As an international brand hotel, Ibis Aktobe provides parking facilities along with essential amenities such as a restaurant and air conditioning, ensuring a comfortable stay for travelers with cars.
Accessible Hotel
Ibis Aktobe offers comprehensive accessibility features, including two rooms specifically designed for people with reduced mobility. The hotel provides a wheelchair-accessible path to the elevator, a wheelchair-accessible registration desk, and a wheelchair-accessible business center. Accessible room amenities include grab bars, lowered bathroom sinks, raised toilets, bathroom emergency pull cords, and lowered electrical outlets in the bathroom.
3-Star Hotel
This hotel is the first international brand hotel in Aktobe, offering a unique experience with great opportunities for business trips. It features a shared lounge, a restaurant, and a bar. Free Wi-Fi is available, and private parking can be arranged.
Guest Reviews
The Ibis Aktobe enjoys a prime location in the heart of the city, making it an ideal choice for travelers. Guests frequently commend its proximity to key attractions such as the Keruen shopping center and nearby parks. This modern hotel is situated conveniently near Mega and Keruen shopping malls, which offers easy access to dining and retail options.
The hotel's central placement ensures visitors can effortlessly explore Aktobe with many main attractions within walking distance. Despite some concerns about noise from the nearby railway, the majority of reviewers appreciate the convenience and accessibility. Overall, the Ibis Aktobe is praised for its excellent location, making it a top pick for both leisure and business travelers.
The breakfast experience at Ibis Aktobe is generally well-regarded with many guests praising the quality and variety of the food. The buffet-style breakfast is noted for its delicious and varied offerings, including excellent pastries and tasty coffee. Many reviews highlight the breakfast as good, hearty and satisfying, often describing it as delicious and enjoyable. Positive mentions of the early check-in, clean rooms and friendly staff also complement the breakfast experience.
However, some guests feel that the breakfast selection could be more abundant, noting a lack of cold cuts, fruit and vegetables. There are also comments about the limited choice of juices and the sometimes meager portions. While the breakfast is described as tasty, a few reviews suggest that the value for money could be improved due to the modest selection available. Despite these minor critiques, the consensus remains that the breakfast at Ibis Aktobe is a strong feature of the hotel, appreciated by most guests for its quality and taste.
The dinner experience at Ibis Aktobe receives generally favorable feedback from guests. The quality of cuisine is often highlighted with mentions of delicious food, including good lunch options and tasty desserts. Diners commend the restaurant for its well-prepared meals, particularly enjoying the ribeye steak, which is described as "pretty good."
The presence of a talented chef who "works wonders" further enhances the dining experience. Additionally, guests appreciate the convenience of amenities such as parking in front of the entrance and a café with a veranda on the first floor.
However, some reviews note that the food quality can be inconsistent and the cafe's small size might be a drawback for some. Despite these minor concerns, the overall sentiment towards the dining options is positive, making it a noteworthy aspect of a stay at Ibis Aktobe.
Ibis Aktobe appears to delight guests with its modern and clean rooms, which are frequently described as cozy and comfortable. The hotel, which has embraced an eco-friendly design with no plastic or garbage bags, provides fresh interiors and a stylish atmosphere. Many visitors appreciate the hotel's cleanliness, from the rooms themselves to the spotless bed linens and towels.
While rooms are noted for being modern and well-equipped with all the necessary amenities, several guests have commented on their compact size. Despite the tight space, the comfortable beds and good soundproofing contribute to a restful stay. Bathrooms generally receive positive remarks for maintaining a comfortable temperature and cleanliness, although occasional issues with a torn hose or water leakage have been mentioned.
The lack of certain conveniences, such as kettles, bathrobes and slippers, was noted by a few and there were descriptions of minor inconveniences such as a small bed for two people or a noisy electrical panel in some rooms. The hotel's quiet environment and effective sound insulation, however, seem to make up for these drawbacks.
Guests appreciate the combined lobby and food zone area and especially the coffee shop, adding to the overall appealing experience at Ibis Aktobe. While some logistical issues like room location or absence of breakfast in the price were highlighted, the general consensus showcases the hotel as a fresh, clean and quietly comfortable place to stay, fostering a satisfying accommodation experience despite its smaller room sizes.
Many guests praise Ibis Aktobe for its comfortable and cozy beds, describing them as soft with clean and snow-white bed linens. They highlight the excellent mattresses and pillows, often remarking on how restful their sleep was. Despite some mentioning that the mattress can slide from the head to the bottom of the bed, the overall feedback on the bed's comfort remains very positive. Guests also appreciate the good bedding provided in the rooms. The double rooms not only have a large comfortable bed but also come with adequate towels, adding to the convenience and comfort of the stay.
The 'Ibis Aktobe' hotel receives consistent praise for its cleanliness across guest reviews. Visitors frequently highlight the spotless state of the rooms, which are described as clean, tidy and well-maintained. The hotel's newness contributes to a fresh and pleasant atmosphere with many guests appreciating the bright and modern interiors. The staff is noted for their efficient room cleaning, further enhancing the overall sense of cleanliness. Many reviewers also mention that the hotel is not just clean, but also cozy and comfortable, fostering a welcoming environment. The high living standards and well-maintained amenities ensure a comfortable stay for travelers. Overall, the emphasis on cleanliness, from the rooms to the common areas, leaves a strong positive impression on guests.
The staff at Ibis Aktobe receive widespread praise for their friendliness and helpfulness. Guests consistently describe the staff as very friendly, attentive and responsive. The reception and bar staff, in particular, are highlighted for their kindness, flexibility and warm greetings. The attitude of the staff towards guests is noted as pleasant, polite and professional, contributing to the overall excellent service experience.
Despite some isolated criticisms, such as a lack of responsiveness to specific requests or occasional unprofessional behavior, positive remarks far outweigh the negative. The hotel employees are consistently described as polite with numerous mentions of their respectful and courteous nature. Special kudos go to individuals like manager Aynur and receptionists Adila and Natasha for their notable service.
Guests also appreciate the professional conduct and efficiency during check-ins, alongside the high level of service in the restaurant and the cleaning staff. The consistent emphasis on the friendliness and helpfulness of the staff contributes significantly to a pleasant stay and a positive overall impression of the hotel.
The Wi-Fi at Ibis Aktobe receives positive feedback from many guests. The internet is described as good, fast and accessible throughout the hotel. Guests frequently mention the functionality and impressive speed of the Wi-Fi with phrases like "excellent Wi-Fi available" and "Wi-Fi amazes with its speed" appearing multiple times. Overall, the internet service at Ibis Aktobe is considered quite decent and reliable, ensuring a pleasant online experience during the stay.
Travelers staying at Ibis Aktobe will find the hotel offers its own parking facility, which is a notable convenience for guests. The parking area is mentioned as being spacious and situated conveniently close to the entrance, making it easy for guests to access their vehicles. The hotel's territory is noted to be neat, enhancing the overall impression of the parking experience. However, it is worth noting that there is some discrepancy in reviews regarding the presence of a guarded parking lot with some guests noting its absence. Overall, Ibis Aktobe provides a practical and accessible parking solution for guests.
The Ibis Aktobe impresses guests with its exceptional quality and service, often exceeding the expectations set for a three-star hotel. Many reviewers noted that the facilities and overall experience felt more aligned with a four-star rating. The consistency in meeting the standards of Ibis hotels contributes positively to the overall satisfaction. Guests appreciated the typical three-star quality but found the performance notably higher in comparison to other three-star establishments, including those considered among the best hotels in Kazakhstan. While some aspects like the breakfast options were considered standard for its rating, the hotel's overall ambiance and service level created a positive impression. However, there were comments about the expense, suggesting it could be perceived as high for its three-star category, yet the general consensus affirms that the quality provided justifies the cost.
Ibis Aktobe is well-regarded as a convenient choice for business travelers. Guests frequently mention the hotel as ideal for business trips, emphasizing its suitability for conducting meetings. The business rooms are noted to be pleasant and effective for professional purposes. Additionally, the hotel is described as a good place to work while waiting for flights, enhancing its appeal for those with tight schedules. Positive feedback also highlights the prompt response to requests, although some guests have pointed out that not all necessary facilities for business trips are available and there can be a long processing time for business travel documents. Overall, Ibis Aktobe is considered a reliable and comfortable option for business and personal trips alike.
Location Show Map
Location
The hotel's central placement ensures visitors can effortlessly explore Aktobe with many main attractions within walking distance. Despite some concerns about noise from the nearby railway, the majority of reviewers appreciate the convenience and accessibility. Overall, the Ibis Aktobe is praised for its excellent location, making it a top pick for both leisure and business travelers.
Breakfast
However, some guests feel that the breakfast selection could be more abundant, noting a lack of cold cuts, fruit and vegetables. There are also comments about the limited choice of juices and the sometimes meager portions. While the breakfast is described as tasty, a few reviews suggest that the value for money could be improved due to the modest selection available. Despite these minor critiques, the consensus remains that the breakfast at Ibis Aktobe is a strong feature of the hotel, appreciated by most guests for its quality and taste.
Dinner
The presence of a talented chef who "works wonders" further enhances the dining experience. Additionally, guests appreciate the convenience of amenities such as parking in front of the entrance and a café with a veranda on the first floor.
However, some reviews note that the food quality can be inconsistent and the cafe's small size might be a drawback for some. Despite these minor concerns, the overall sentiment towards the dining options is positive, making it a noteworthy aspect of a stay at Ibis Aktobe.
Rooms
While rooms are noted for being modern and well-equipped with all the necessary amenities, several guests have commented on their compact size. Despite the tight space, the comfortable beds and good soundproofing contribute to a restful stay. Bathrooms generally receive positive remarks for maintaining a comfortable temperature and cleanliness, although occasional issues with a torn hose or water leakage have been mentioned.
The lack of certain conveniences, such as kettles, bathrobes and slippers, was noted by a few and there were descriptions of minor inconveniences such as a small bed for two people or a noisy electrical panel in some rooms. The hotel's quiet environment and effective sound insulation, however, seem to make up for these drawbacks.
Guests appreciate the combined lobby and food zone area and especially the coffee shop, adding to the overall appealing experience at Ibis Aktobe. While some logistical issues like room location or absence of breakfast in the price were highlighted, the general consensus showcases the hotel as a fresh, clean and quietly comfortable place to stay, fostering a satisfying accommodation experience despite its smaller room sizes.
Beds
Cleanliness
Staff
Despite some isolated criticisms, such as a lack of responsiveness to specific requests or occasional unprofessional behavior, positive remarks far outweigh the negative. The hotel employees are consistently described as polite with numerous mentions of their respectful and courteous nature. Special kudos go to individuals like manager Aynur and receptionists Adila and Natasha for their notable service.
Guests also appreciate the professional conduct and efficiency during check-ins, alongside the high level of service in the restaurant and the cleaning staff. The consistent emphasis on the friendliness and helpfulness of the staff contributes significantly to a pleasant stay and a positive overall impression of the hotel.
Wi-Fi
Parking
3 Star
Business
No, Ibis Aktobe doesn't have any pool.
No, a spa isn't available at Ibis Aktobe.
No, Ibis Aktobe doesn't allow dogs.
Yes, parking facilities are available at Ibis Aktobe.
No, Ibis Aktobe doesn't have a gym.
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