Copley Inn & Suites By OYO Akron OH

Akron 41.13454700, -81.64795500 , 70 Rothrock Loop (Show on Map)
5.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCopley Inn & Suites generally receives positive feedback for its convenient location, friendly staff, and affordability, making it a solid option for travelers. The hotel is situated near major highways, providing easy access to stores, restaurants, and popular attractions, including Cuyahoga Valley National Park. This central setting appeals to both leisure and business travelers seeking an accessible and budget-friendly option. Guests frequently highlight the accommodating and pleasant nature of the hotel staff, with particular praise for the professionalism and warmth of the front desk personnel, who contribute significantly to the overall positive experience.

The breakfast offerings at Copley Inn & Suites receive mixed reviews. While some guests appreciate the hot breakfast options and the pleasant service, others note inconsistencies in availability, suggesting an uneven experience. The rooms, noted for their spaciousness and comfortable beds, contribute to a satisfactory stay for many visitors. However, reviews also indicate variability in room quality, including occasional issues with cleanliness and maintenance. Despite these concerns, many travelers still find value in the comfort of the beds and the additional amenities like the gym and in-room facilities.

Cleanliness is mentioned as a mixed aspect, with some guests finding areas of the hotel to be clean and updated, while others report issues with outdated and unclean facilities. While significant concerns about cleanliness exist, the hotel's affordability and good location may balance out these drawbacks for some guests.

Free Wi-Fi service receives consistent criticism due to its unreliability, impacting the overall experience for those needing steady internet access. Nonetheless, the overall impression of Copley Inn & Suites is positive, with guests appreciating the prime location, cost-effectiveness, and the friendly, hardworking staff, which all contribute to making it an attractive choice for travelers seeking comfortable accommodations.
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Hotel with Parking
Offers free parking. Guests appreciate the value and convenience.

Hotel for Honeymoon

Room Types
King Bed Offers cable TV, free Wi-Fi and coffee-making facilities.

2 Full Bed Offers cable TV, free Wi-Fi and coffee-making facilities.

1 King Bed & 2 Full Bed This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite features a wardrobe and a flat-screen TV with cable channels. The unit has 4 beds.

Suite - King Bed This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite features a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
5.8
Rated
Location
Copley Inn & Suites boasts a highly favorable location that appeals to a broad range of travelers. Conveniently situated just off major highways, guests find easy access to nearby stores, restaurants, and several popular attractions. The area presents a central hub for dining and entertainment, ideal for those wanting to explore local offerings or simply enjoy a meal out. Proximity to Cuyahoga Valley National Park adds an appeal for nature enthusiasts, presenting an added benefit for those keen on outdoor activities.

The hotel's location is also noted for its affordability, representing excellent value for the price. Many guests appreciate its closeness to specific venues and amenities, such as hospitals and shopping centers, with several mentioning that essential conveniences are within easy reach. Despite some concerns regarding the hotel’s age and the need for updates, reviews consistently highlight the advantageous setting of Copley Inn & Suites as a compelling reason to consider a stay. The area is perceived as decent and safe, making it a practical choice for both leisure and business travels. Additionally, the approachable and accommodating staff further elevate the guest experience, contributing to the positive impression of Copley Inn & Suites as an accessible and budget-friendly option.

Breakfast
Copley Inn & Suites provides a mixed breakfast experience according to guest reviews. For those who were able to enjoy breakfast, it seems to range from a standard offering with some hot food options and a popular waffle maker to a more varied continental selection with nutritional choices. Guests have complimented the pleasant staff and appreciated the hot breakfast as a nice touch. There are comments about the free breakfast being good, adding value to the stay. However, several guests noted the absence of breakfast or any related service, which led some to feel that breakfast should have been included in the price. The inconsistency in breakfast offerings might suggest different experiences depending on individual stays or misunderstanding about availability. Overall, when breakfast is provided, it is seen as a positive aspect of the hotel.

Rooms
Copley Inn & Suites presents a mixed experience for its guests, with some highlighting positives, while others express concerns. Visitors frequently appreciate the spaciousness and comfort of the rooms, with comfortable beds being a notable highlight. Many guests find the establishment clean upon their visits, and its location is consistently praised for meeting their travel needs. Additional amenities such as the gym, mini fridge, and microwave in rooms contribute to a satisfactory stay for some guests.

However, there are numerous complaints regarding cleanliness and maintenance. Common issues include insufficient cleaning, with some rooms described as dirty, and issues with bedding, towels, and toiletries. The condition of the bathrooms and hallways often leave guests wanting, with some reporting mold and unpleasant odors. While many appreciate the price and location, the variability in room quality and the occasional mix-up at check-in are noted detractors. Overall, Copley Inn & Suites can be a satisfactory choice for those prioritizing location and amenities over pristine conditions.

Beds
Copley Inn & Suites receives a mix of reviews when it comes to the comfort of its beds. The prevailing sentiment highlights the beds as comfortable, with several guests describing them as "super comfy" and praising the clean linens that accompany them. Many guests found restful nights in these beds, even if they initially thought they might be hard. However, experiences vary, and not every guest shared the same level of satisfaction. Some reviewers noted issues such as sagging mattresses, dirty pullout couches, or bedding that wasn't well-maintained. On occasion, guests found beds inadequately prepared, with stale odors or leftover hair on the sheets. Despite these inconsistencies, many visitors still pointed out the beds as one of the more positive aspects of their stay. Overall, while the hotel boasts comfortable bedding in many rooms, there are instances where attention to detail in cleanliness and maintenance could enhance the guest experience further.

Cleanliness
Copley Inn & Suites has garnered mixed feedback when it comes to cleanliness, as reflected in guest reviews. On a positive note, some guests found certain areas of the property to be clean and appreciated its good location and welcoming staff. The lobby and some rooms appeared to have been recently updated, contributing to a cleaner and fresher ambiance. There were mentions of a quiet and clean atmosphere, which provided an enjoyable stay for some visitors.

However, the majority of the reviews highlighted significant concerns regarding cleanliness. Guests reported various issues such as outdated and dirty facilities, dusty and dirty rooms, stained linens, and bathrooms that seemed to lack thorough cleaning. Common complaints included dirty towels, dusty surfaces, and signs of negligence in housekeeping. While some highlighted that there were no signs of bed bugs, the overall lack of cleanliness in the rooms and common areas appeared to be a recurring theme. Despite these issues, there were mentions of the property being a budget-friendly option, suggesting that for some, the location and affordability might offset the drawbacks in cleanliness.

Staff
Copley Inn & Suites has garnered attention for its consistently friendly and helpful staff, making it a preferred choice for many visitors. Guests appreciate the attentive service and welcoming atmosphere provided by the hotel's team, often describing the staff as accommodating and pleasant. Many reviews highlight the professionalism and amiable nature of the front desk personnel, with specific mentions of how polite and apologetic they are during checkouts or when addressing guests’ needs.

In particular, the managers and front desk employees, such as Vijay, have received accolades for their helpfulness and smiley demeanor, contributing significantly to a positive experience for those staying at the hotel. Whether it's handling inquiries swiftly or ensuring a smooth check-in process, the staff members work diligently to make each guest's stay more enjoyable.

While there are a few mentions of unprofessionalism, these are overshadowed by multiple accounts of the staff's friendly service, showing a strong commitment to customer satisfaction. Overall, Copley Inn & Suites is often praised for its excellent location, reasonable pricing, and the warm hospitality of its staff, making it an attractive option for travelers seeking a comfortable and friendly environment.

Wi-Fi
The reviews for Copley Inn & Suites highlight some concerns about the Wi-Fi service, which seems to be a recurring issue among guests. There is a consistent mention of the internet not working as expected, with several reports of it being unreliable and, at times, completely unusable, including in common areas like the reception. Despite the challenges with connectivity, guests appreciate the cleanliness of the facility, indicating that the property maintains a well-presented environment. However, these positive notes about cleanliness stand in contrast to dissatisfaction with the Wi-Fi service, which appears to significantly affect the overall experience for those who expect seamless internet access during their stay.


No, Copley Inn & Suites By OYO Akron OH doesn't have any pool.

No, a spa isn't available at Copley Inn & Suites By OYO Akron OH.

No, Copley Inn & Suites By OYO Akron OH doesn't allow dogs.

Yes, parking facilities are available at Copley Inn & Suites By OYO Akron OH.

No, Copley Inn & Suites By OYO Akron OH doesn't have a gym.

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