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Summary of reviewsRockwood Hotel & Spa is an acclaimed destination nestled at the foot of Mount Iwaki, providing guests with a remarkable alpine getaway with ski-in/ski-out access and breathtaking views of the picturesque natural surroundings. The hotel's prime location is a highlight, offering convenience for ski enthusiasts with the gondola station just steps away, while the serene environment offers a refreshing escape.
Visitors are greeted daily with a delightful breakfast experience, featuring a diverse array of fresh dishes that cater to various tastes, complemented by stunning views from the dining area. Dinner at Rockwood Hotel & Spa is equally praised, offering a variety of Japanese and Western selections that satisfy every palate. The French dinner at the bistro, enriched by the region's apples, is particularly praised.
Rooms at the hotel are spacious and clean, with large windows framing stunning ski field views and modern facilities that ensure comfort. Despite minor shortcomings in closet space and temperature control, the accommodations are consistently noted for their cleanliness and reliability, especially the luxurious executive king size rooms.
The hotel's cleanliness is exemplary, with immaculate rooms and well-maintained facilities, including the large public bath and changing areas. This commitment to cleanliness leaves a positive impression, maintained throughout the hotel's property.
Rockwood Hotel & Spa is distinguished for its exceptional staff, recognized for their friendliness and attentiveness. The team enhances the guest experience with helpfulness, fluency in English, and a welcoming atmosphere, particularly noted by ski staff and food service personnel. Their dedication adds considerable value to the overall stay.
The spa experience is a highlight, offering serene ambiance and beautiful views through both indoor and outdoor onsen options. The outdoor hot springs are particularly praised, offering relaxation amidst snowy landscapes. The spa combines tranquility with scenic beauty, earning commendation for the relaxing experience it provides.
Ski enthusiasts find the hotel to be an appealing choice, with excellent ski-in/ski-out access and well-maintained slopes suitable for all skill levels. Ski lockers enhance convenience, and guests can unwind in inviting hot springs after ski activities.
While beds receive mixed reviews, their general comfort is appreciated by many who enjoy restful sleep amidst the scenic surroundings. Suggestions for bed upgrades are noted, but the overall sleeping arrangement is deemed comfortable.
In summary, Rockwood Hotel & Spa offers a memorable experience with scenic beauty, outstanding location, delicious dining, comfortable accommodations, and commendable staff. It's an ideal choice for those seeking relaxation, convenience, and snow sports enjoyment.
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