3-Star HotelThis hotel stands out due to its central location and consistently high guest reviews. It offers comfortable accommodations and is well-suited for both business and leisure travelers.
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Summary of reviews related to the '3 Star' categoryLocated in the heart of Toronto, the Courtyard by Marriott Toronto Downtown offers a modest three-star hotel experience. Guests repeatedly emphasize that this hotel feels distinctly three-star, a sentiment echoed by its average rating. While the customer service is generally noted as satisfactory with some staff receiving praise, there are mentions that staff efficiency could be improved.
The facilities and services provided are basic yet adequate with decent amenities that ensure a comfortable stay. However, the hotel doesn’t offer anything particularly fancy or extravagant. Reviewers have pointed out the cleanliness of common areas as a plus but also noted that the rooms are somewhat old and worn-out, requiring maintenance and minor fixes. The elevators have occasionally been out of order, which has been a source of inconvenience for some.
Financially, guests have varying views on the value for money with some considering the hotel pricey for what it offers, while others find it provides a good quality/price ratio. Despite the criticisms, such as the lack of a microwave or coffee machine in the rooms and the need for some modernization, the hotel can be a suitable option for a short stay in Toronto’s city center.
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