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Summary of reviewsThe Hilton Garden Inn Toronto/Ajax garners high praise from guests, who appreciate its strategic location and impressive amenities. Conveniently situated near Highway 401, the hotel offers easy access to major attractions in the Durham Region, making it an ideal base for both leisure and business travelers. The proximity to the Ajax Convention Center, shopping areas, restaurants, and entertainment options, along with free parking, adds to its appeal.
Guests commend the breakfast experience at the hotel for its quality and variety. The offerings, including notable dishes like the Quinoa Power Bowl and fresh fruit cups, are frequently highlighted. The friendly and attentive restaurant staff contribute to a positive start to the day. While some suggest that including breakfast in the room rate would enhance value, the overall sentiment remains favorable.
The rooms at the Hilton Garden Inn Toronto/Ajax receive accolades for being spacious, well-maintained, and clean. Guests praise the large, comfortable beds, modern amenities, and effective air conditioning, contributing to a restful stay in a quiet environment. High-quality toiletries and attention to detail enhance the sense of comfort.
Cleanliness is a standout feature, with visitors frequently commending the immaculate condition of the rooms, bathrooms, and common areas. The hotel's welcoming atmosphere is further elevated by the friendly and professional staff, known for going above and beyond in their service. The team, especially front desk staff like Rose and Jen, ensure a pleasant and accommodating experience.
The pool area, though modest in size, is another appreciated amenity, providing a clean and relaxing environment through its well-maintained saltwater pool. Families, in particular, find the pool to be a positive addition to their stay.
Lastly, the comfortable beds at the Hilton Garden Inn Toronto/Ajax receive unanimous praise, often described as large, cozy, and conducive to a restful sleep, enhancing the overall travel experience. The combined efforts in location, amenities, service, and accommodations make the hotel a reliable choice for visitors seeking convenience and comfort. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets and offers a range of amenities suitable for guests traveling with dogs. The hotel is known for accommodating pets, ensuring a comfortable stay for both owners and their companions.
Hotel with Swimming Pool
Located in Ajax, this hotel includes pool facilities for guests. It is well-regarded for its cleanliness and service.
Indoor Pool
Name of the pool:Main Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Sea / Salt water pool
Pool surface size:392 ft2
Pool minimum depth:3 ft
Pool maximum depth:5 ft
Pool maximum length:28 ft
When is the pool open?All year
Opening hours:06:00 - 23:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Changing facilities
Towels
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Hilton Garden Inn Toronto/Ajax
Hilton Garden Inn Toronto/Ajax provides free and reliable Wi-Fi access throughout the hotel. The hotel ensures guests can stay connected, whether for work or leisure.
Business Hotel
The Hilton Garden Inn Toronto/Ajax offers a 24-hour business center and meeting rooms. It is conveniently located in a shopping district, providing options for business and leisure.
Hotel with Parking
The Hilton Garden Inn provides reliable parking facilities, ensuring guests have a hassle-free experience. Its location in a shopping district adds to the convenience, making it a practical choice for travelers.
EV charging stations
Accessible Hotel
Accessible rooms are equipped with roll-in showers or accessible bathtubs, grab bars, and visual alarms. TTY kits are available, and the fitness center and pool are accessible with a lift. The hotel also provides accessible parking.
Hotel with Gym
The Hilton Garden Inn Toronto/Ajax includes a fitness center, allowing guests to engage in regular exercise.
3-Star Hotel
This hotel offers comfortable accommodations and reliable amenities, including an on-site restaurant, a fitness center, and a pool. It's well-suited for both business and leisure travelers seeking a convenient stay.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Indoor Pool
Room Types
King RoomThis room is furnished with one king bed.
Queen Room with Two Queen BedsThis room is furnished with 2 queen beds.
One-Bedroom King Suite with Sofa BedThis suite is furnished with one king bed.
Deluxe King RoomThis quadruple room is air-conditioned and features a tea and coffee maker and heating. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The Hilton Garden Inn Toronto/Ajax is highly praised for its strategic location, which offers travelers an ideal base for exploring the area. Positioned conveniently near Highway 401, the hotel provides guests with easy access to major points of interest, making it a suitable choice for both leisure and business travelers. Guests appreciate its proximity to the Ajax Convention Center and note the ease of access from the highway, which does not detract from a quiet stay. The surrounding area boasts a variety of shopping, dining, and entertainment options, including proximity to malls, restaurants, and casinos. The hotel's clean and well-maintained facilities, combined with friendly staff, enhance the overall experience. The location offers the convenience of being close to downtown and other notable attractions in the Durham Region, making it a practical choice for travelers looking to explore the local scene. Free parking adds to the convenience, catering well to those traveling by car.
Breakfast
Located in the heart of Toronto/Ajax, the Hilton Garden Inn offers a breakfast experience that largely delights guests with its quality and presentation. Visitors frequently praise the breakfast as great, delicious, and outstanding, highlighting the excellent quality of the options available. The breakfast menu is noted for its variety, with offerings such as sweet and ripe fruit in fruit cups and the favored Quinoa Power Bowl. The onsite restaurant's service contributes positively to the experience, with patrons appreciating the friendly and attentive staff, whom many regard as the perfect start to their day.
Guests often note the breakfast's beautiful presentation and the excellent portions served, which leaves them satisfied. Notable mentions include good coffee and overall excellent breakfast options, with perfect service that guests find impressive. The pancake breakfast and the amazing overall restaurant experience contribute to this positive impression.
However, some guests express a desire for breakfast to be included in the room rate, as it isn't complimentary. A few feel that a buffet style might enhance the experience compared to the current à la carte service. Despite these suggestions, the overall sentiment remains favorable, recognizing the breakfast as a significant highlight of their stay at the Hilton Garden Inn Toronto/Ajax.
Rooms
Located conveniently near the highway, the Hilton Garden Inn Toronto/Ajax offers a welcoming stay for those venturing into downtown Toronto. Guests repeatedly praise the spacious and well-maintained rooms, which often exceed expectations in terms of size. The rooms are not only large but also outstandingly clean, providing a restful environment after a day of travel. Many reviewers appreciate the modern amenities and warm furnishings, with comfortable beds ensuring a good night's sleep. Air conditioning is effective, keeping the atmosphere pleasant regardless of the season. Noteworthy is the attention to detail, as noted by several guests who highlight the high-quality toiletries provided in the clean and spacious bathrooms. The overall vibe of the hotel is quiet and neat, contributing to a relaxing stay. With quick access to the highway, the location is convenient for travelers looking to explore the city while staying in a clean, accommodating, and serene environment.
Beds
At the Hilton Garden Inn Toronto/Ajax, guests frequently highlight the comfort of their beds. Most reviews unanimously agree on the exceptional coziness, describing the beds as large, comfy, and providing a restful sleep. Several guests mention the beds as being very comfortable and even amazing, contributing positively to their overall stay experience. While the majority of the feedback emphasizes the comfort of the beds and the accompanying soft pillows and blankets, a couple of guests noted concerns with specific bedding situations, such as the mattresses on the sofa bed not being thick enough and some pillows lacking comfort. Overall, guests appreciate the clean and well-maintained rooms paired with comfortable sleeping arrangements, which makes this hotel a favorable choice for a restful getaway.
Cleanliness
Hilton Garden Inn Toronto/Ajax consistently impresses guests with its high standards of cleanliness and comfort. Many visitors commend the hotel for its exceptionally clean and well-maintained facilities, including rooms, bathrooms, and common areas. The property is bright, airy, and welcoming, creating a pleasant atmosphere for guests. The staff contribute greatly to the hotel's appeal with their friendly, helpful, and professional service, ensuring that guests feel both comfortable and well-attended. Despite a few isolated incidents where room cleanliness fell short, the overwhelming majority of reviews praise the hotel's immaculate and tidy environment, underscoring its reputation as a reliable choice for travelers seeking a clean and comfortable stay.
Staff
At the Hilton Garden Inn Toronto/Ajax, the staff consistently receive high praise for their exceptional service. Guests frequently highlight the friendliness, helpfulness, and professionalism of the team, particularly underscoring the efficient and welcoming hospitality provided during check-in and check-out. Notable mentions often go to individuals like Rose and Jen at the front desk, who are recognized for their excellent customer service skills. Whether at reception or in the restaurant, the staff's warm and courteous demeanor makes a significant positive impact on visitors, ensuring a pleasant and accommodating stay. The team is described as going above and beyond to meet guest needs, contributing to a seamless and enjoyable hotel experience.
Pool
At the Hilton Garden Inn Toronto/Ajax, the pool area is generally appreciated by guests for providing a pleasant swimming experience. Many find the pool and hot tub to be enjoyable, often highlighting their cleanliness, and some guests are particularly fond of the warm water. Despite being on the smaller side, the saltwater pool adds a refreshing touch to the stay, offering an ideal temperature that enhances relaxation. Families, especially those with children, appreciate the pool, noting that it contributes positively to their hotel experience.
Parking
The parking situation at Hilton Garden Inn Toronto/Ajax generally receives positive feedback from guests. Many appreciate the availability of free parking, which is often noted as a significant advantage during their stay. Despite some instances of parking lot closures and limited spaces due to renovations, guests generally find the parking experience satisfactory. The hotel provides convenient parking options, with easy access to rooms, and guests typically find plenty of parking spaces available, even when the hotel is fully booked.
Yes, Hilton Garden Inn Toronto/Ajax has pool(s) that belong to one or more of the following categories: Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hilton Garden Inn Toronto/Ajax.
Yes, Hilton Garden Inn Toronto/Ajax welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Toronto/Ajax.