3-Star HotelThis family-friendly hotel offers a full-service spa, a health club, an indoor pool, and a sauna. It is located within a 15-minute walk of Caldea Spa and Pyrenees Andorra Shopping Centre. The hotel offers amenities such as complimentary wireless internet access and concierge services.
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Summary of reviews related to the '3 Star' categoryLocated in the heart of Andorra, the Andorra Palace offers an ideal location that many guests appreciate as a central hub for exploring the surrounding area. Despite being a three-star establishment, certain aspects of the hotel exceed expectations, particularly the breakfast, which is served at the nearby Mercury Hotel, delivering a hearty and satisfying start to the day. Visitors also enjoy access to a variety of leisure facilities such as a spa, sauna, heated pool, jacuzzi, and a children's play area, adding value to their stay.
However, the property is in need of significant updates and refurbishment. Reviews consistently highlight issues with outdated decor and furniture and an overall lack of maintenance. Additionally, while guests are warmly welcomed, the quality of the bedding and bathroom facilities fall short of the anticipated three-star standard. The restaurant experience leaves much to be desired, with its offerings compared unfavorably to low-end cafeterias, not matching the cost of dining there.
Overall, Andorra Palace possesses the potential to elevate itself to a higher standing with proper enhancements and renovations. Yet, as it stands, the experience does not always align with its pricing or star rating, making it less competitive compared to other accommodations in the region.
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