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Summary of reviewsHôtel Escaletto is highly praised for its prime location on the edge of Aix-en-Provence's old town, providing easy access to key attractions, shops and restaurants. The hotel's setting combines central convenience with a peaceful ambiance, making it a top choice for exploring the historic city.
The breakfast at Hôtel Escaletto stands out with its exceptional quality and variety, featuring fresh and organic local products and catering to dietary preferences with options like gluten-free bread. The friendly and attentive staff, particularly Fabienne, enhance the dining experience, while the rooftop terrace adds to the pleasant morning ambiance.
The hotel rooms, despite being noted as small by some, are widely regarded for their cleanliness, modern decor and comfort. Superior rooms with balconies offer beautiful city views and all rooms come well-equipped with necessary amenities. The beds receive particularly high marks for comfort, described as super comfy and providing excellent sleep quality.
Hôtel Escaletto's cleanliness is consistently highlighted with well-maintained and spotless rooms contributing to an inviting and hygienic environment. Although some minor housekeeping issues were noted, the overall standard remains very high.
The hotel's staff are commended for their exceptional hospitality with guests frequently citing the team's friendliness, professionalism and helpfulness. Marc at the front desk is especially mentioned for his outstanding service.
While the wifi quality has mixed reviews, many guests report a fast and stable connection, adding convenience to their stay. The hotel also offers additional amenities like private parking and a fitness suite.
For families, Hôtel Escaletto provides large, well-arranged suites and a friendly atmosphere. The central location and family-friendly facilities like ample wardrobe space and a rooftop dining option make it an appealing choice for those traveling with children.
Nightlife enthusiasts will appreciate the hotel's proximity to various dining and entertainment options, all within walking distance. The rooftop terrace further serves as a relaxing spot for evening drinks.
Guests seeking a balance of price and comfort will find Hôtel Escaletto a pleasant three-star hotel. The property offers clean, comfortable rooms and good value, despite having basic amenities and some minimalistic aspects typical of its rating.
Business travelers will benefit from the hotel’s business center, accommodating rooms and convenient location. The helpful staff and added services like luggage storage enhance the overall business travel experience.
Lastly, the hotel is accessible with features like an elevator and accessible rooms and is well-connected to public transport options. Although parking can be challenging for larger vehicles, the accessibility overall is appreciated by guests with disabilities.
In summary, Hôtel Escaletto offers a well-rounded and positive stay, marked by its excellent location, high-quality breakfast, clean and comfortable rooms, outstanding staff and good value for money—making it a standout choice for travelers to Aix-en-Provence. Show more
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Family Friendly Hotel
Offers a family suite composed of 2 rooms, with one double bed in one room and 2 single beds in the other. It also has a balcony with a view of the old town, which is perfect for families looking for this type of room setup.
Hotel near Nightlife Spots
Located on Cours Sextius, this hotel is close to the Old Town and a short walk from Cours Mirabeau and Place des Cardeurs, both known for their concentration of bars and lively evenings.
3-Star Hotel
Located near the entertainment district, this hotel offers a terrace and recreational opportunities. It is centrally located and provides friendly service.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
Room Types
Single RoomThese air-conditioned rooms provide an LCD TV with satellite channels.
This room cannot accommodate an extra bed.
Double RoomThese air-conditioned rooms provide an LCD TV with satellite channels.
Twin RoomThese air-conditioned rooms provide an LCD TV with satellite channels.
This room cannot accommodate an extra bed.
Triple RoomThese air-conditioned rooms provide an LCD TV with satellite channels.
This room cannot accommodate an extra bed.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Twin Room with BalconyThis air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hôtel Escaletto offers an unbeatable location for those seeking to explore Aix-en-Provence. Nestled right on the edge of the charming old town and within short walking distance to key attractions, shops and restaurants, the hotel positions its guests perfectly for leisurely city strolls. Guests consistently praise the easy access to the historic center, Cours Mirabeau and local sights, all of which can be reached on foot in just a few minutes. Despite its central position, the hotel manages to maintain a peaceful ambiance, ideal for a restful stay. This advantageous location is complemented by the hotel's clean and modern facilities, making it a highly recommended choice for visitors looking to immerse themselves in the heart of Aix-en-Provence.
Breakfast
Hôtel Escaletto's breakfast has garnered a wide array of positive comments from guests, highlighting its quality and variety. Many guests emphasized the excellent and delicious breakfast offerings with words like exceptional, fantastic and top-notch frequently appearing in the reviews. The breakfast features a broad selection of options, ranging from fresh and organic local products, including fresh orange juice, teas among the best and a gluten-free bread range, to traditional continental and English choices.
The croissants, fruit juices and diverse types of bread received special mentions. Several reviews pointed out the generous and hearty nature of the meal, noting that it was substantial and satisfying. The breakfast is described as fresh, varied and inclusive of high-quality products. Guests appreciated the daily variety and the specific focus on organic and regional items.
The wait staff, particularly Fabienne, received accolades for their friendliness and accommodating nature, contributing to the overall positive breakfast experience. The setting, which includes a rooftop terrace option, was well-received, adding to the pleasant ambiance of the morning meal.
While a few guests mentioned limited choices or found the breakfast less impressive given the price, the overwhelming majority described it as very good, if not superb. The combination of excellent food quality, variety and attentive staff make Hotel Escaletto’s breakfast a highlight for many travelers staying at the hotel. Overall, the breakfast experience at Hôtel Escaletto stands out as a delightful start to the day.
Rooms
Hôtel Escaletto offers a mixed experience when it comes to its rooms, which are praised for their cleanliness, modern decor and comfort. Many guests have found the rooms to be cozy and well-designed with some highlighting beautifully decorated spaces and new renovations. The rooms are equipped with necessary amenities and superior rooms with balconies provide lovely views of the city.
However, the size of the rooms frequently appears as a point of contention. Numerous reviews mention that the rooms are quite small with cramped spaces that may be difficult to navigate, especially for multiple guests. Some also note that soundproofing could be improved with noise from neighboring rooms and outside disturbances being reported.
Despite the smallness of some rooms, they are generally described as functional, bright and well-maintained. The bathrooms, while sometimes noted as small, are described as modern and clean. The comfortable beds and tasteful decorations add to the overall pleasant ambiance.
In summary, Hôtel Escaletto boasts clean, modern and comfortable rooms that are ideal for a short stay with stylish decor and necessary amenities. However, potential guests should be prepared for smaller room sizes and varying experiences in terms of noise levels.
Beds
Hôtel Escaletto boasts commendable feedback concerning its beds, consistently highlighted by guests as one of the property's finest features. The reviews indicate that the hotel offers two double beds in some rooms, adding to the spacious and comfortable atmosphere. The bedding is frequently described as very good or even perfect with many guests applauding its quality. Words like "super comfy," "really comfortable," and "extremely comfortable" are repeatedly used to describe the beds, indicating a high level of satisfaction.
Both the beds and the pillows receive praise for their comfort with some guests going so far as to say it provided the most comfortable sleep they've ever had. Terms such as "great bedding" and "excellent bedding" further reinforce the superior quality of the sleeping arrangements. Additionally, the beds are noted as being very clean and the rooms cozy, adding to the comfort.
Overall, the combination of spacious rooms, quality bedding and cozy accessories like long duvets contributes to a restful sleep experience that many visitors find exceptional. The hotel's emphasis on comfortable beds and bedding, coupled with its great location and excellent value for money, makes it a standout choice for travelers seeking a restful and comfortable stay.
Cleanliness
Hôtel Escaletto is widely praised for its exceptional cleanliness, garnering consistent feedback about its spotless and well-maintained rooms and facilities. Guests frequently highlight the hotel's newly renovated and modern look, noting that rooms are not only very clean but also spacious, comfortable and tastefully decorated. The bathrooms meet the same high standards of cleanliness, contributing to an overall immaculate environment.
Though overwhelmingly positive, some reviews hint at occasional lapses in housekeeping, such as issues with dust, hair and improperly folded towels. Nonetheless, these instances appear to be exceptions within a broader context of outstanding cleanliness. Guests also appreciate the hotel's well-equipped rooms and convenient amenities, making their stays both comfortable and satisfying.
In summary, Hôtel Escaletto stands out for its extraordinary cleanliness and modern comfort, creating a welcoming and hygienic retreat for travelers.
Staff
Hôtel Escaletto's staff consistently receive high praise from guests for being exceptionally friendly, welcoming and attentive. The reviews highlight a team that goes above and beyond to ensure a warm and accommodating experience for visitors. The reception staff, often mentioned, are noted for their warm greetings, professional demeanor and efficiency in addressing questions and concerns.
Guests frequently commend the staff for their helpfulness, from assisting with luggage to providing valuable advice during the stay. The team is described as responsive and readily available, always ensuring that guest needs are promptly met.
In summary, the hospitality at Hôtel Escaletto is characterized by a blend of professionalism and warmth, creating an inviting atmosphere that leaves a lasting positive impression on guests. Staff members, including recognizable figures like Marc at the front desk, contribute to an outstanding service experience, making the hotel a standout choice for travelers seeking both comfort and exemplary service.
Wi-Fi
Travelers have shared a variety of opinions about the wifi quality at Hôtel Escaletto. The overall feedback indicates a mixed experience. On the positive side, many guests appreciated the fast and reliable wifi, highlighting a strong and stable connection throughout their stay. Reviews frequently praised the quick and friendly communication from the hotel staff, suggesting a seamless experience in addressing any concerns or queries.
However, some visitors experienced issues, including slow speeds and occasional blackouts which affected the overall reliability. Despite these drawbacks, the general consensus leans towards a satisfactory performance in most instances.
Besides internet connectivity, Hôtel Escaletto features convenient amenities such as private parking and a fitness suite, further enhancing the comfort and convenience of the stay.
Family
Hôtel Escaletto is a family-friendly haven perfect for a stay with young children. The establishment offers large and well-arranged family suites, making it ideal for small families. The hotel's staff is noted for their kindness and accommodating nature towards families, enhancing the overall pleasant family atmosphere.
Families will appreciate the ample wardrobe space available in rooms, ensuring that all belongings are well-organized. Additionally, the hotel's location near the heart of downtown provides a convenient base for exploring the city while knowing that kids can play safely within the premises. Guests can also enjoy meals together on the charming rooftop, further adding to the family-friendly experience.
Despite its many positives, some guests have noted that rooms can feel small and crowded for a family of three and a few areas might benefit from some renovation. However, the overall consensus seems to be that Hôtel Escaletto remains a delightful and suitable option for a family getaway.
Nightlife
Hôtel Escaletto is excellently positioned for those who enjoy vibrant nightlife and exploring new culinary experiences. Its location makes it very convenient to reach a variety of restaurants and popular tourist sites, all within walking distance. The surrounding area is bustling with numerous nice restaurants and shops, providing plenty of dining options right next to the hotel. Recent renovations have ensured that the rooms are clean and modern, adding to the comfort of guests. For those looking for late-night relaxation, the hotel's rooftop space is ideal for enjoying drinks with a pleasant view. Guests can easily walk to nightlife spots, bars and night cafes, making it a practical and enjoyable stay for nighttime activities.
3 Star
Hôtel Escaletto in the three-star category offers an affordable and pleasant stay, characterized by a good quality/price ratio. The establishment is clean and features a welcoming area for aperitifs, alongside a happy hour, which adds to the overall enjoyable experience. The rooms, while basic in terms of amenities, are deemed comfortable and amazing by some guests, aligning well with what is typically expected from a three-star hotel. The breakfast service has received mixed feedback, being praised for quality by some but not universally liked by others.
Guests frequently comment on the hotel's affordability and good value for money. The decor is simple and the amenities are limited, which some guests found to be in line with the three-star rating, though a few expected more. Compared to other hotels within the same category, Hôtel Escaletto provides a comparable experience with a good price-performance ratio. While the hotel meets the basic requirements, some reviews suggest the experience is minimalist, reflecting the no-frills aspect typical of its rating.
Overall, the hotel's balance of price and location is well-regarded, making it a viable option for those seeking a straightforward but clean and safe accommodation. The service and ambiance are consistent with a three-star standard, making it a fine choice for budget-conscious travelers looking for decent amenities and a pleasant environment.
Business
Hôtel Escaletto stands out as a highly accommodating choice for business travelers. The hotel features a business center and rooms equipped with desks, enabling guests to stay productive during their trips. Its convenient location makes it easy to access current activities in the town and nearby good restaurants, perfect for business dining or unwinding after a busy day. The lobby offers a comfortable space for work, adding to the overall convenience. The staff's informative and very helpful nature, particularly with transportation advice, enhances the ease of navigating the city. Additionally, the hotel provides the thoughtful service of holding guests' bags all day, adding to the stress-free experience. Although not particularly busy, the hotel effectively caters to the needs of business travelers, ensuring a smooth and efficient stay.
Accessible
Hôtel Escaletto offers a convenient and accessible experience for guests with multiple positive remarks highlighting its strong points. The hotel boasts a central location that is easily accessible by various modes of transport, including bus and railway stations. Guests appreciated that it can be reached by car, which is not always a common feature for hotels in the area. The premises include an accessible elevator and offer accessible rooms, enhancing the ease of movement for those with disabilities.
Moreover, the rooftop terrace is also accessible, adding to the appeal of the hotel. Public parking is available, though it may be difficult to navigate for larger vehicles. Despite some remarks on the need for sprucing up certain public areas and the difficulty with narrow ground-level parking, overall, the hotel is well-accessible and convenient for guests with disabilities.
No, Hôtel Escaletto doesn't have any pool.
No, a spa isn't available at Hôtel Escaletto.
Yes, Hôtel Escaletto welcomes dogs.
No, parking facilities aren't available at Hôtel Escaletto.