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Summary of reviewsAppart Hotel Odalys City Aix en Provence L'Atrium is highly praised for its prime location, offering easy access to the historic center of Aix-en-Provence, the Cours Mirabeau and an array of shops, museums and dining options. Its central position ensures a quiet stay while being close to major transportation hubs and highways, making it a convenient choice for tourists.
The breakfast experience at the hotel is generally well-regarded. Guests frequently describe it as fantastic, hearty and plentiful with a variety of high-quality options. The clean, inviting breakfast room and attentive, friendly staff enhance the positive dining experience.
Dinner at the associated restaurant, La Francesca, receives commendations for its convenience, attractive rates and fast service. The restaurant's pasta menu and the availability of locally produced ready meals that can be heated in-room are appreciated. This practicality adds to the guests' dining satisfaction.
The rooms offer spacious and functional layouts with well-equipped kitchenettes. Guests appreciate the quietness and comfort provided, although there are frequent mentions of the need for renovation due to dated furnishings and insufficient cleanliness. The beds receive mixed reviews with some guests finding them comfortable while others cite issues with mattresses and bedding quality.
Cleanliness is a major concern with numerous reports of dirty rooms, moldy bathrooms and worn-out fixtures. Despite some rooms meeting cleanliness standards, the overall sentiment suggests that a thorough renovation and improved maintenance are necessary.
The hotel staff is a standout feature, consistently praised for their friendliness, professionalism and readiness to assist. This dedication contributes significantly to a welcoming and positive atmosphere, enhancing the overall guest experience.
Free WiFi at the hotel generally meets basic browsing needs, though some guests encounter challenges with streaming services and TV connectivity. WiFi reliability and speed are mostly satisfactory for casual use.
Parking presents a mixed experience with the underground facility being secure and convenient but often full and considered expensive. Guests appreciate the direct access via elevator but find the spaces narrow and limited.
In summary, while Appart Hotel Odalys City Aix en Provence L'Atrium offers an enviable location and excellent service, it faces challenges with room conditions and cleanliness. The hotel's strengths in breakfast and staff service can make it an appealing option if these concerns are addressed. Show more
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Aparthotel with Free Wi-Fi
This aparthotel provides free Wi-Fi.
Aparthotel with Parking
This aparthotel is listed as having parking available. Specific details about the type or cost of parking were not available in the provided information.
3-Star Aparthotel
Located near Cours Gambetta, this aparthotel offers convenient access to the city center. It provides comfortable accommodation with practical amenities.
Historic Aparthotel
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Room Types
Standard Studio (2 Adults)This air-conditioned accommodation provides an LCD TV and a fully equipped kitchenette.
One-Bedroom Apartment (4 Adults)This air-conditioned accommodation provides an LCD TV and a fully equipped kitchenette.
Superior StudioProviding free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as garden views.
One-Bedroom Superior ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Guest Reviews
6.8
Rated
Location
Appart Hotel Odalys City Aix en Provence L'Atrium boasts an enviable location close to the historic center of Aix-en-Provence. This strategically positioned establishment allows visitors to explore the vibrant heart of the city with ease, merely a short walk from the famed Cours Mirabeau and a host of shops, museums and dining options. Guests frequently highlight the hotel's prime spot, which facilitates pedestrian access to the old town and main boulevard, making it convenient for those keen on discovering the city's rich heritage without relying on transportation. Additionally, the proximity to both train and bus stations adds an extra layer of convenience for travelers. The central location not only provides a quiet and serene stay but also offers quick access to key highways, enhancing its accessibility. Overall, the geographic positioning of Appart Hotel Odalys City Aix en Provence L'Atrium presents a compelling advantage for tourists wanting a centralized and easy-to-navigate lodging option while visiting Aix-en-Provence.
Breakfast
The breakfast at Appart Hotel Odalys City Aix en Provence L'Atrium has garnered favorable reviews from guests, often described with terms such as "fantastic," "great," "very good," and even "excellent." Many reviewers appreciated the breakfast service, calling it "complete," "hearty," and "plentiful," with a wide range of choices available that included fresh and high-quality products. The buffet was frequently highlighted for its variety, including options like fresh fruit juice, bread, butter, cheese, ham, eggs and bacon. The atmosphere and the quality of the breakfast room also received positive remarks with guests finding it clean, inviting and spacious. The staff were often mentioned as friendly and helpful, enhancing the breakfast experience.
However, some feedback pointed out areas for improvement. A few guests found the breakfast to be expensive considering the selection with comments noting that certain items were not sufficiently replenished towards the end of service and that the variety, especially in fruits, could be improved. Some found the breakfast "just okay" or "disappointing," and a few remarked on specific shortcomings like the lack of boiled eggs or a toaster.
Overall, while there were instances of dissatisfaction, the general consensus among guests leaned towards a positive breakfast experience, particularly noting the abundance, quality and friendly staff, making it a notable part of their stay at the hotel.
Dinner
The dining experience at Appart Hotel Odalys City Aix en Provence L'Atrium receives positive feedback from guests, who commend the convenience and quality of the associated restaurant, La Francesca. Guests appreciate the attractive rates and fast service offered at the restaurant, which makes it a good value for money. The location is also advantageous, being close to the city center for those who wish to explore other dining options or enjoy a drink.
The hotel offers the convenience of direct access to La Francesca and some guests benefited from promotions available with the adjoining restaurant. The restaurant’s food, especially the pasta menu included in the half-board option, is praised, though some guests noted that self-service cooked dishes could be supplemented with basic condiments like salt and pepper.
Additionally, guests find the breakfast decent and the overall dining experience satisfactory with the option to buy locally produced ready meals that can be heated in the kitchenette of their rooms. This combination of factors makes the dining facilities at Appart Hotel Odalys City Aix en Provence L'Atrium both practical and enjoyable for travelers.
Rooms
The rooms at Appart Hotel Odalys City Aix en Provence L'Atrium have a mixed reputation among guests. While some find them spacious, comfortable and functional with well-equipped kitchenettes, others point out significant signs of aging and lack of maintenance. The furniture often appears old and worn and many rooms suffer from dim lighting and insufficient cleanliness with reports of peeling paint, mold and unpleasant odors being common.
Guests appreciate the room's size with studios and apartments offering ample space for short stays and the soundproofing is generally effective at shutting out street noise. However, poor soundproofing between rooms can lead to disturbances from neighbors. Some rooms face the inner courtyard, providing a quieter stay, while others facing the street can be quite noisy.
The establishment is in need of a thorough renovation, as many rooms exude a dated and dilapidated feel with issues ranging from broken electrical sockets and faulty air conditioning to stained carpets and minimal aesthetics. Moreover, there are frequent complaints about cleanliness standards with some guests encountering dirty rooms upon arrival and unsatisfactory cleaning services during their stay.
On the positive side, the location is highly praised, being very convenient for access to the city center. Some guests highlight the functionality and practicality of the room layouts, as well as the comfort of the beds and the presence of basic but sufficient amenities.
Overall, the rooms at Appart Hotel Odalys City Aix en Provence L'Atrium are in dire need of updates and more attentive maintenance to meet modern expectations. Despite their ample space and practical features, the aging infrastructure and inconsistent cleanliness can detract from the overall experience.
Beds
Guest reviews for the beds at Appart Hotel Odalys City Aix en Provence L'Atrium present a mix of experiences. Many guests appreciated the comfortable and well-maintained bedding, often describing their sleep as comfortable and satisfactory. Positive mentions highlight spacious and good-quality bedding, leading to a good night's rest. However, there were numerous complaints regarding the condition and comfort level of the beds. Issues such as worn-out mattresses, narrow and hard beds and poor-quality pillows were frequently reported. Some guests found the beds too small for two people and others were dissatisfied with twin beds being pushed together instead of a proper double bed. Additionally, some guests experienced discomfort with sofa beds and bedding that creaked or made noise. The general consensus suggests that while some visitors found the beds comfortable, many felt they could benefit from updates and improvements.
Cleanliness
Appart Hotel Odalys City Aix en Provence L'Atrium presents a mixed picture when it comes to cleanliness and maintenance. While a few guests found their rooms to be clean, spacious and well-maintained, the overall sentiment leans heavily towards dissatisfaction. The property appears to be aging and in desperate need of a thorough renovation. Common issues include moldy and smelly bathrooms, dirty carpets and furnishings and old, worn-out fixtures. Many guests reported unpleasant odors, including cigarette smoke and body odor, both in the rooms and common areas. Further, the exterior and hallways are often deemed filthy with trash piling up by the entrance.
Guests also mentioned minimal cleaning efforts with some rooms not being properly cleaned before arrival, including instances of finding personal items left behind by previous occupants. Dusty surfaces, stained mattresses and peeling paint are commonly cited issues. Particularly troubling are the reports of dirty linens, carpets and air conditioning vents.
On the positive side, a few rooms did meet cleanliness standards and were noted as being clean, functional and quiet. The hotel's location near the center and shops is a redeeming attribute. However, given the overall feedback, a stay here may come with significant reservations about the state of cleanliness and maintenance.
Staff
At Appart Hotel Odalys City Aix en Provence L'Atrium, the guest reviews consistently highlight the commendable service and dedication of the staff, which greatly enhances the overall experience of staying at the hotel. Many guests have praised the staff for being welcoming, attentive, professional and always ready to assist, regardless of the time of day. From the front desk to the housekeeping team, the reception has been described as warm and courteous. Guests often mentioned the pleasant demeanor and helpful nature of the staff as key positives, significantly contributing to a comfortable and friendly atmosphere.
The receptionists, in particular, received high praise for their professionalism and responsiveness with several reviews mentioning their readiness to resolve issues quickly and efficiently. The staff's accurate explanations and advice regarding the local area were also appreciated, adding value to the overall guest experience.
While some reviews noted occasional lapses in friendliness or efficiency, the overwhelming consensus reflects a reliable and service-oriented team that strives to meet and exceed guest expectations. This dedication to exemplary service is seen as one of the standout features of Appart Hotel Odalys City Aix en Provence L'Atrium with many guests expressing their intent to return, largely due to the welcoming and positive interactions with the staff.
In summary, the hotel staff at Appart Hotel Odalys City Aix en Provence L'Atrium is frequently lauded for their friendliness, professionalism and helpfulness, making the hotel a preferred choice for many travelers looking for a pleasant stay in Aix en Provence.
Wi-Fi
'Appart Hotel Odalys City Aix en Provence L'Atrium' offers a mixed experience when it comes to WiFi connectivity with many guests noting positive aspects. According to reviews, the WiFi is generally reliable, fast and good for basic browsing. Several visitors found the WiFi to be stable and efficient, describing it as adequate for their needs. There are mentions of the WiFi being most pleasurable and satisfactory, which suggests a largely positive experience for casual usage.
However, some guests did express concerns, particularly with streaming services and television connectivity. Many had issues with no internet connection on the TV, making it impossible to watch Netflix or use other streaming services. There are also mentions of slow or weak WiFi signals and instances where the WiFi was not working at all. Some reviewers also indicated that the front desk was not particularly helpful in resolving these connectivity issues.
Overall, while basic internet needs seem to be sufficiently met for most guests, those who require more robust or streaming-capable WiFi may face challenges.
Parking
Parking at Appart Hotel Odalys City Aix en Provence L'Atrium offers a mixed experience for guests. While several appreciate the security and convenience of the hotel's underground parking facility, many find it pricey with daily fees typically around €14. The underground garage provides direct access to the hotel via an elevator, which is considered highly convenient by some visitors. This secure parking option is especially attributed to alleviating concerns regarding vehicle safety.
However, availability can be an issue, as many guests have noted that the parking spaces are often full, limited and difficult to navigate due to their narrow size. Despite some claiming accessible and reasonably priced parking at around €10 per day, others felt the fee was high, especially considering the lack of free parking options nearby.
For those who didn't secure a spot in the hotel's parking, nearby public parking lots present alternative but also paid solutions. Weekends offer some relief with free parking options close to the hotel. Overall, while the hotel provides a secure and convenient underground parking facility, limitations in space and high costs remain common points of concern among guests.
3 Star
Appart Hotel Odalys City Aix en Provence L'Atrium has received mixed reviews with many guests questioning its three-star rating. Frequent observations highlight that the hotel’s overall appearance and room conditions are not up to par with typical three-star standards. Common complaints include inadequate cleaning services, outdated and ageing equipment and neglected maintenance. The linens and plaster often appear dirty and some room furnishings are unclean and damp. Issues like unreliable room safes and missing lampshades were also noted.
Despite these criticisms, some reviewers acknowledge the hotel as a mid-range option, suggesting it provides acceptable accommodations if expectations are adjusted. However, these positive views are overshadowed by recurring dissatisfaction with the current state of the building and the quality of the amenities offered, prompting many guests to consider the property overpriced for the standard provided.
Historic
Nestled in Aix en Provence, Odalys City L'Atrium stands out for its prime location near the historic center. Guests appreciate the hotel’s proximity to key historical sites, placing it right on the edge of the old city. The ease of walking distance to the historic center and its convenient setting near both the center and the train station make it an attractive choice for travelers eager to explore the region's rich heritage.
The hotel's unique history as a former barracks, now tastefully renovated, adds a distinctive charm to the stay. Visitors find the transformation from a historic barracks into a contemporary hotel notable, enhancing their overall experience. With its strategic location and historical significance, Odalys City L'Atrium offers an excellent base for discovering the storied past of Aix en Provence.
Dog Friendly
Appart Hotel Odalys City Aix en Provence L'Atrium offers a generally positive experience for travelers with dogs. The hotel is characterized as dog friendly and pet friendly by various guests. It is noted for providing uncomplicated dog welcome services for an additional charge and for having specific guidelines regarding pet accommodation, such as allowing dogs up to 7kg for an added fee.
Guests appreciated the fact that animals are accepted with some mentioning a good welcome for their dogs. The fees for dogs were mentioned as high by some reviewers, but generally considered acceptable given the services provided. The pet friendly nature extends to the apartments themselves, making it an ideal place for those traveling with their furry friends.
In addition to the pet-friendly facilities, the hotel is praised for its very good location on the edge of the old town, offering both convenience and accessibility. The cleanliness of the hotel is also highlighted positively. Accessibility for wheelchair users is another noted advantage, making it accommodating for travelers with various needs. However, some reviews point out issues such as average staff performance and isolated incidents involving pets, such as a dog being released into the corridors by hotel staff and disturbances related to pet behavior, indicating some areas where improvement could be made.
No, Appart Hotel Odalys City Aix en Provence L'Atrium doesn't have any pool.
No, a spa isn't available at Appart Hotel Odalys City Aix en Provence L'Atrium.
Yes, Appart Hotel Odalys City Aix en Provence L'Atrium welcomes dogs.
Yes, parking facilities are available at Appart Hotel Odalys City Aix en Provence L'Atrium.
No, Appart Hotel Odalys City Aix en Provence L'Atrium doesn't have a gym.