Aix Hotel
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Summary of reviewsAix Hotel offers an advantageous blend of tranquility and accessibility, ideal for both business and leisure travelers. Its strategic location near the TGV train station, bus stops and major highways provides seamless access to Aix-en-Provence Centre, Marseille and surrounding attractions. The ample parking adds to the convenience, making it easily accessible by car.
Guests have generally positive feedback regarding the hotel's breakfast, praising its good value, variety and hearty options. The staff receives commendations for their pleasant and helpful service. Although there are some critiques about the limited fruit selection and occasional lack of variety, the overall sentiment is that the breakfast aligns well with the price and friendly service offered by the hotel.
Dining at Aix Hotel is appreciated for its convenience and quality. Reasonably priced meals can be delivered directly to rooms, which is particularly beneficial for late-night arrivals. The on-site restaurant, despite being closed on Friday evenings, receives praise for its delicious offerings. Nearby dining options provide excellent alternatives, enhancing the overall dining experience.
The hotel rooms present a mixed bag of reviews. Positive remarks highlight the comfort, cleanliness and pleasant decor of many rooms, especially the newly renovated ones with good air conditioning and lovely bathrooms. However, some guests report issues such as small or cramped spaces, lack of soundproofing, outdated furniture and cleanliness problems. Improving these aspects could significantly enhance the overall guest experience.
When it comes to cleanliness, the reviews are varied. While many guests appreciate clean and well-maintained rooms and bathrooms, others have reported issues such as dirty floors, mold and unpleasant odors. Ensuring consistent cleanliness standards across all rooms would improve guest satisfaction.
The staff at Aix Hotel consistently earn praise for their friendliness, professionalism and helpfulness. Guests appreciate the warm welcome, attentive service and polite manner of both day and night staff, which significantly enhances the overall experience.
WiFi service receives mixed feedback with some guests finding it decent and free, while others report frequent downtime and instability. Guests seeking a stable and fast connection might encounter issues.
Parking is a strong point with numerous mentions of ample, secure and free parking options both on site and nearby. This adds convenience for guests traveling by car.
The hotel is relatively family-friendly, offering amenities and room configurations suitable for small families. However, noise disturbances from other guests can be a drawback for those with children.
Beds receive mixed feedback with many guests praising their comfort and contributing to a good night's sleep. Nonetheless, some guests report issues with worn-out mattresses and structural problems, indicating a need for updates.
Aix Hotel is notable for its pet-friendly policy, making it accommodating for travelers with dogs. The overall welcoming environment ensures a comfortable stay for both pets and their owners.
In summary, Aix Hotel offers a generally positive experience characterized by its strategic location, friendly staff and convenient amenities. However, addressing the noted issues with room conditions, cleanliness and WiFi stability would significantly enhance its appeal.
Categories
Guests have generally positive feedback regarding the hotel's breakfast, praising its good value, variety and hearty options. The staff receives commendations for their pleasant and helpful service. Although there are some critiques about the limited fruit selection and occasional lack of variety, the overall sentiment is that the breakfast aligns well with the price and friendly service offered by the hotel.
Dining at Aix Hotel is appreciated for its convenience and quality. Reasonably priced meals can be delivered directly to rooms, which is particularly beneficial for late-night arrivals. The on-site restaurant, despite being closed on Friday evenings, receives praise for its delicious offerings. Nearby dining options provide excellent alternatives, enhancing the overall dining experience.
The hotel rooms present a mixed bag of reviews. Positive remarks highlight the comfort, cleanliness and pleasant decor of many rooms, especially the newly renovated ones with good air conditioning and lovely bathrooms. However, some guests report issues such as small or cramped spaces, lack of soundproofing, outdated furniture and cleanliness problems. Improving these aspects could significantly enhance the overall guest experience.
When it comes to cleanliness, the reviews are varied. While many guests appreciate clean and well-maintained rooms and bathrooms, others have reported issues such as dirty floors, mold and unpleasant odors. Ensuring consistent cleanliness standards across all rooms would improve guest satisfaction.
The staff at Aix Hotel consistently earn praise for their friendliness, professionalism and helpfulness. Guests appreciate the warm welcome, attentive service and polite manner of both day and night staff, which significantly enhances the overall experience.
WiFi service receives mixed feedback with some guests finding it decent and free, while others report frequent downtime and instability. Guests seeking a stable and fast connection might encounter issues.
Parking is a strong point with numerous mentions of ample, secure and free parking options both on site and nearby. This adds convenience for guests traveling by car.
The hotel is relatively family-friendly, offering amenities and room configurations suitable for small families. However, noise disturbances from other guests can be a drawback for those with children.
Beds receive mixed feedback with many guests praising their comfort and contributing to a good night's sleep. Nonetheless, some guests report issues with worn-out mattresses and structural problems, indicating a need for updates.
Aix Hotel is notable for its pet-friendly policy, making it accommodating for travelers with dogs. The overall welcoming environment ensures a comfortable stay for both pets and their owners.
In summary, Aix Hotel offers a generally positive experience characterized by its strategic location, friendly staff and convenient amenities. However, addressing the noted issues with room conditions, cleanliness and WiFi stability would significantly enhance its appeal.
Family Friendly Hotel
Offers comfortable accommodations with standard amenities. Its location provides a balance of convenience and accessibility, making it suitable for families seeking a straightforward stay.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. Located in Aix-en-Provence, it offers both comfort and internet connectivity for guests.
Hotel with Parking
Guests at Aix Hotel benefit from a complimentary and convenient free private car park.
Cheap Hotel
This hotel offers simple and functional accommodation suitable for budget travelers. Its location provides easy access to the city's attractions.
Dog Friendly Hotel
Guest Reviews
Aix Hotel is strategically situated to cater to various types of travelers. Its prime location near the TGV train station ensures quick and easy access for those arriving by train with the station just a few minutes' drive away. Proximity to the bus stops makes it convenient for guests to reach Aix-en-Provence Centre and surrounding areas, including a short drive to the Arena Pays d'Aix, which is ideal for concert-goers and event attendees.
For professionals, the hotel’s position in the industrial zone of Les Milles is practical, offering ease of access to seminar and training locations and a smooth drive to appointments. The nearby highway facilitates convenient travel, whether guests are on a longer journey or making a stopover en route to other destinations like Marseille or Cassis. There is also ample parking available, making the hotel easily accessible by car.
The hotel’s advantageous location between Aix and Marseille offers a serene environment while still being within easy reach of the bustling city center and historical attractions of Aix-en-Provence. Though it is a bit distanced from central city amenities like bars and supermarkets, this offers a peaceful retreat away from city noise.
Overall, Aix Hotel’s location provides a blend of tranquility and accessibility, perfect for both business and leisure with essential transport links and convenient access to key areas in Provence.
Guests at Aix Hotel generally have positive feedback about the breakfast offered. Many describe it as good, wholesome, varied and ample for the price with an all-you-can-eat buffet and hearty options. Items such as pastries, bread, fresh milk, compotes, yogurts and fruit juice are frequently mentioned. Pricing is considered reasonable with some appreciating the breakfast being available for as little as 7.5 euros or less than 8 euros, which they find to be good value for money.
The breakfast staff receive commendations for being pleasant and helpful. Several reviews highlight that the breakfast is very good or even excellent with some noting that it exceeded expectations given the overall cost.
However, there are critiques about the limited selection of fruits and occasional lack of variety with some describing it as simple, basic or even poor and mediocre. There are mixed feelings about the additional charge for breakfast with some finding it worthwhile but others thinking it was too expensive for what was offered.
While some guests were highly satisfied with their breakfast experience, suggesting it was satisfactory and even top-notch, others found it less impressive, citing a need for more options and improvements to meet higher standards. Nonetheless, the prevailing sentiment leans towards a generally positive breakfast experience that aligns well with the pricing and the friendly service offered by the hotel staff.
Guests at Aix Hotel highly appreciate the convenience and quality of dining options available at and around the hotel. Many reviews highlight the availability of reasonably priced and decent meals that can be delivered directly to rooms, which is particularly valued for late-night arrivals. The snack offerings, whether enjoyed in the room or the lounge, are noted for their accessibility.
The on-site restaurant receives recurrent praise for its delicious food and commendable breakfast offerings, though it is mentioned that the restaurant is closed on Friday evenings. Thankfully, there are several nearby dining options, including an excellent restaurant next door and a brewery across the street, which serve as good alternatives.
Overall, the dining experiences at Aix Hotel and its surroundings leave guests satisfied, despite occasional limitations on restaurant availability on specific evenings.
Aix Hotel offers a mixed experience with its rooms, as reviews reveal varied impressions. On the positive side, many guests have appreciated the comfort and cleanliness of the rooms. Several mention the rooms are very comfortable with functional and good-sized spaces. The newly renovated rooms receive praise for their fresh look, good air conditioning and lovely bathrooms. Decor and design elements are noted to be pleasant and inviting with comfortable beds being a frequent highlight, which contributes to a sound night's sleep.
However, the hotel also has its disadvantages. Many guests pointed out that the rooms can be quite small and sometimes cramped, particularly for larger parties. Another recurring issue is the lack of consistent soundproofing in several rooms, which can lead to disturbances from neighboring guests and hallway activity. Some rooms are described as outdated with worn-out furniture and in need of renovations, including bathrooms which often seem to be in poor condition. Furthermore, several reviews mention issues with cleanliness and musty or unpleasant odors.
In conclusion, while Aix Hotel provides a satisfactory stay for some guests, particularly in their newly refurbished rooms, there is a clear indication that improvements are necessary in other areas. A more consistent standard of room maintenance and soundproofing would greatly enhance the overall guest experience.
Aix Hotel has garnered a mix of feedback regarding its beds with a noticeable emphasis on comfort. Many guests have specifically highlighted the comfortable beds and bedding with several noting very comfortable mattresses that contribute to a good night's sleep. Descriptions such as soft, comfortable and perfectly suited beds frequently appear, adding a positive tone to the overall impression of the sleeping arrangements.
Noteworthy mentions also include clean rooms paired with comfortable beds, which suggests that housekeeping maintains a good standard overall. Some guests appreciated the pleasant room space and functional air conditioning, enhancing their stay experience further.
However, not all feedback is glowing. There are recurring mentions of discomfort, stemming from issues like worn-out mattresses, insufficient blankets and beds that squeaked or creaked. Some beds were even described as beyond their life, indicating the need for urgent updates or replacements. The firmness of some mattresses didn’t suit everyone's preferences and the bed frames – particularly the single beds – occasionally had structural issues like missing slats or springs felt through the mattress.
In summary, while there are several positive remarks about comfort and cleanliness, there is also significant feedback that suggests the need for improvement in the quality and upkeep of the beds at Aix Hotel.
Aix Hotel presents a mixed bag when it comes to cleanliness with feedback displaying a diverse range of experiences. On the positive side, numerous guests have found the hotel rooms to be clean, very clean and even spotless in some instances. Common areas such as the corridors and reception area are noted to be clean and rooms are often described as clean for the price. Phrases such as clean structure, clean places and clean establishment are scattered throughout the reviews and the bathrooms have also received praise for being very clean.
However, the positive feedback is heavily contrasted by significant negative comments regarding cleanliness. Many guests have reported issues such as dirty bathrooms with mold, spider webs and dirt. Dust bunnies under the bed, dirty room floors and unpleasing musty smells are recurring issues. Some guests observed that the overall state of the building and rooms is old and dirty, requiring better maintenance and a facelift. There have been specific mentions of filthy, dusty floors with hair and complaints about rushed or incomplete cleaning.
Reports of specific cleanliness issues include marks on walls, moldy tile grout, black ceilings in bathrooms, dirty tiles and clogged sinks. The presence of insects, primarily cockroaches and spiders, has been noted and some guests have expressed concerns about poor hygiene and insufficient cleaning during their stay. The condition of the bedding was also highlighted with mentions of dirty, unclean and torn bedding contributing to an overall feeling of dissatisfaction among guests who experienced these issues.
Despite the hospitality and welcoming staff, the overall cleanliness standard appears inconsistent and, at times, unacceptable for many guests.
At Aix Hotel, guests consistently praise the friendliness and professionalism of the staff. From the moment of arrival, the warm welcome sets the tone for a pleasant stay. Receptionists, both at check-in and check-out, are frequently described as kind, attentive and empathetic, always willing to help. The night staff is noted for being polite and helpful, maintaining a presence around the clock to assist with any needs. Whether it's the lady at check-in or the concierge Sergio, the dedication to service is evident in the numerous commendations for their kindness and availability. Guests appreciate the smiles and courteous interactions, highlighting an overall atmosphere of friendliness and care. Even small acts like helping with the bathtub or finding solutions to problems showcase the staff’s commitment to ensuring a positive guest experience. The consistent mention of clean rooms and other amenities like air conditioning and free parking further adds to the appeal, but it's the standout, welcoming staff that truly defines the Aix Hotel experience.
Aix Hotel's WiFi service receives mixed feedback from guests. On the positive side, some visitors appreciate the decent speed, describing it as "very good" and "professional." Additionally, the WiFi is provided free of charge, which is a bonus for budget-conscious travelers.
However, several issues were frequently mentioned. Guests reported experiences with downtime, periods where the WiFi wasn’t working at all and occasional instability. Some indicated that the connection was slightly dodgy or not secure and others found it complicated to connect to the internet. The speed, while sufficient for some, was criticized by others as being low or inconsistent with some unable to stay connected for more than a few minutes at a time.
Overall, while the hotel offers free WiFi, the service can be unreliable and may require patience from guests seeking a stable and fast connection.
Aix Hotel offers a variety of convenient parking options for guests. Many reviewers have appreciated the free parking both on-site and in nearby areas. The hotel's parking spaces are described as ample and easily accessible with some mentioning the availability of large parking spots and free street parking close by. Guests found the parking to be secure and without additional costs, making it a practical choice for those traveling by car. Although a few noted that some spaces might be narrow or that parking could be challenging during the day, the overall consensus reflects a positive experience. The presence of ample parking right in front of the hotel and adjacent to amenities such as restaurants enhances the overall convenience. Guests have highlighted the ease of accessing parking facilities and the benefit of free secure parking as notable advantages.
Aix Hotel receives mixed feedback when it comes to family-friendly activities. Most guests note that the hotel is well-suited for small families with amenities like family rooms and adapted spaces catering to those traveling with children. Families find it convenient and family-centered, highlighting rooms designed to accommodate two children comfortably on a sofa bed.
However, the hotel does face criticism regarding noise levels. Some guests report disruptions from other guests, including loud conversations in the hallways and inappropriate noises in the evening. These issues have been significant enough to disturb children, requiring parents to mitigate the situation by turning up the TV. Despite these drawbacks, the hotel's family-oriented facilities make it a practical choice for those traveling with kids.
Aix Hotel is notably accommodating towards pets, making it a suitable choice for travelers with furry companions. The hotel has a clear pet-friendly policy, accepting dogs for a nominal fee per night. Guests have highlighted the convenience of traveling with their pets, noting that there are no issues bringing them into the rooms. Additionally, the overall environment is welcoming, contributing to a comfortable stay for both pets and their owners. The ease of access for biking travelers, even at night, adds to the hotel's appeal for adventurous guests.
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Location
For professionals, the hotel’s position in the industrial zone of Les Milles is practical, offering ease of access to seminar and training locations and a smooth drive to appointments. The nearby highway facilitates convenient travel, whether guests are on a longer journey or making a stopover en route to other destinations like Marseille or Cassis. There is also ample parking available, making the hotel easily accessible by car.
The hotel’s advantageous location between Aix and Marseille offers a serene environment while still being within easy reach of the bustling city center and historical attractions of Aix-en-Provence. Though it is a bit distanced from central city amenities like bars and supermarkets, this offers a peaceful retreat away from city noise.
Overall, Aix Hotel’s location provides a blend of tranquility and accessibility, perfect for both business and leisure with essential transport links and convenient access to key areas in Provence.
Breakfast
The breakfast staff receive commendations for being pleasant and helpful. Several reviews highlight that the breakfast is very good or even excellent with some noting that it exceeded expectations given the overall cost.
However, there are critiques about the limited selection of fruits and occasional lack of variety with some describing it as simple, basic or even poor and mediocre. There are mixed feelings about the additional charge for breakfast with some finding it worthwhile but others thinking it was too expensive for what was offered.
While some guests were highly satisfied with their breakfast experience, suggesting it was satisfactory and even top-notch, others found it less impressive, citing a need for more options and improvements to meet higher standards. Nonetheless, the prevailing sentiment leans towards a generally positive breakfast experience that aligns well with the pricing and the friendly service offered by the hotel staff.
Dinner
The on-site restaurant receives recurrent praise for its delicious food and commendable breakfast offerings, though it is mentioned that the restaurant is closed on Friday evenings. Thankfully, there are several nearby dining options, including an excellent restaurant next door and a brewery across the street, which serve as good alternatives.
Overall, the dining experiences at Aix Hotel and its surroundings leave guests satisfied, despite occasional limitations on restaurant availability on specific evenings.
Rooms
However, the hotel also has its disadvantages. Many guests pointed out that the rooms can be quite small and sometimes cramped, particularly for larger parties. Another recurring issue is the lack of consistent soundproofing in several rooms, which can lead to disturbances from neighboring guests and hallway activity. Some rooms are described as outdated with worn-out furniture and in need of renovations, including bathrooms which often seem to be in poor condition. Furthermore, several reviews mention issues with cleanliness and musty or unpleasant odors.
In conclusion, while Aix Hotel provides a satisfactory stay for some guests, particularly in their newly refurbished rooms, there is a clear indication that improvements are necessary in other areas. A more consistent standard of room maintenance and soundproofing would greatly enhance the overall guest experience.
Beds
Noteworthy mentions also include clean rooms paired with comfortable beds, which suggests that housekeeping maintains a good standard overall. Some guests appreciated the pleasant room space and functional air conditioning, enhancing their stay experience further.
However, not all feedback is glowing. There are recurring mentions of discomfort, stemming from issues like worn-out mattresses, insufficient blankets and beds that squeaked or creaked. Some beds were even described as beyond their life, indicating the need for urgent updates or replacements. The firmness of some mattresses didn’t suit everyone's preferences and the bed frames – particularly the single beds – occasionally had structural issues like missing slats or springs felt through the mattress.
In summary, while there are several positive remarks about comfort and cleanliness, there is also significant feedback that suggests the need for improvement in the quality and upkeep of the beds at Aix Hotel.
Cleanliness
However, the positive feedback is heavily contrasted by significant negative comments regarding cleanliness. Many guests have reported issues such as dirty bathrooms with mold, spider webs and dirt. Dust bunnies under the bed, dirty room floors and unpleasing musty smells are recurring issues. Some guests observed that the overall state of the building and rooms is old and dirty, requiring better maintenance and a facelift. There have been specific mentions of filthy, dusty floors with hair and complaints about rushed or incomplete cleaning.
Reports of specific cleanliness issues include marks on walls, moldy tile grout, black ceilings in bathrooms, dirty tiles and clogged sinks. The presence of insects, primarily cockroaches and spiders, has been noted and some guests have expressed concerns about poor hygiene and insufficient cleaning during their stay. The condition of the bedding was also highlighted with mentions of dirty, unclean and torn bedding contributing to an overall feeling of dissatisfaction among guests who experienced these issues.
Despite the hospitality and welcoming staff, the overall cleanliness standard appears inconsistent and, at times, unacceptable for many guests.
Staff
Wi-Fi
However, several issues were frequently mentioned. Guests reported experiences with downtime, periods where the WiFi wasn’t working at all and occasional instability. Some indicated that the connection was slightly dodgy or not secure and others found it complicated to connect to the internet. The speed, while sufficient for some, was criticized by others as being low or inconsistent with some unable to stay connected for more than a few minutes at a time.
Overall, while the hotel offers free WiFi, the service can be unreliable and may require patience from guests seeking a stable and fast connection.
Parking
Family
However, the hotel does face criticism regarding noise levels. Some guests report disruptions from other guests, including loud conversations in the hallways and inappropriate noises in the evening. These issues have been significant enough to disturb children, requiring parents to mitigate the situation by turning up the TV. Despite these drawbacks, the hotel's family-oriented facilities make it a practical choice for those traveling with kids.
Dog Friendly
No, Aix Hotel doesn't have any pool.
No, a spa isn't available at Aix Hotel.
Yes, Aix Hotel welcomes dogs.
Yes, parking facilities are available at Aix Hotel.
No, Aix Hotel doesn't have a gym.
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