Hôtel Des Iles in Essaouira enjoys an exceptional location, praised for its proximity to key attractions, the beach and the historic Medina. Guests highlight the stunning ocean views and easy access to the vibrant old town, fishing port and ramparts. The hotel offers convenient parking, making it an excellent base for exploring Essaouira's cultural and natural sites.
Breakfast reviews are mixed but generally positive with many guests enjoying the rich and hearty options. However, some feel the offerings fall short for a four-star hotel, noting a lack of fresh fruit and occasional organizational issues during peak times. Despite these criticisms, the friendly and attentive staff enhance the breakfast experience.
The dining experience at the hotel features commendable quality, particularly with well-prepared regional and international dishes. However, the menu can be pricey and limited, especially for full board guests. While the restaurant staff receive praise, consistency in food quality remains an area for improvement.
Room reviews vary with many guests appreciating the spaciousness, comfort and scenic views. Nevertheless, issues with cleanliness, outdated furniture and poor soundproofing are common complaints. Guests often mention the need for considerable renovations and better maintenance to meet expectations.
Cleanliness throughout the hotel is inconsistent. While many guests find the rooms and common areas clean and well-maintained, significant issues with dirty linens, mold and overall room hygiene upon arrival have been reported. Consistent efforts from the cleaning staff are acknowledged, but there is a need for structural improvements and a more rigorous cleaning regime.
Staff at
Hôtel Des Iles are generally commended for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by the reception team and other staff members. However, there are occasional reports of unprofessional behavior and lapses in management presence.
The WiFi service at the hotel is problematic with many guests experiencing poor connectivity and limited access, especially in rooms. This unreliable service emphasizes the need for a better internet connection to meet modern guest expectations.
The outdoor pool is a standout feature, frequently praised for its cleanliness and pleasant environment. Though not as large as some photos might suggest and occasionally cold, the pool remains a highlight for many guests. Seagulls around the area are a minor inconvenience but do not significantly detract from the overall experience.
The hotel's beachfront location is highly appreciated, offering easy access to the beach and medina. The parking facilities receive positive feedback for their convenience, security and accessibility, greatly benefiting those traveling by car.
Families find
Hôtel Des Iles accommodating with spacious rooms, family-friendly amenities and activities such as camel rides for older children. The hotel’s environment is well-suited for family vacations, providing comfort and convenience.
The beds at
Hôtel Des Iles receive generally positive feedback for their comfort and cleanliness, contributing to restful stays for many guests. However, some improvements in consistency and quality are needed across different rooms.