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Summary of reviewsHotel Des Alpes - Restaurant & Pizzeria is a highly regarded establishment benefiting from a prime location next to the Gotthard Tunnel and across from the Airolo train station. This strategic positioning makes it an ideal stopover for travelers heading to destinations like Italy, Tuscany or the Swiss Alps. The convenience of easy access from both the highway and train station is frequently highlighted, offering seamless arrivals and departures for guests.
The hotel delivers a welcoming and clean environment, complemented by friendly and attentive staff. Rooms, although described as functional and somewhat dated, are clean, spacious and comfortable, making them suitable for families and larger groups. Beds are generally comfortable and the overall sleep quality is positively noted despite minor issues like noise from single glazing.
Dining at Hotel Des Alpes receives high praise, particularly for its pizzeria. Guests appreciate the excellent and flavorful pizzas, alongside other delicious dishes like lasagna, pasta and risotto. Both breakfast and dinner services are commended for their variety and quality with breakfast being described as rich, varied and delightful. The clean and pleasant atmosphere of the restaurant adds to the overall enjoyable dining experience.
Guests continuously commend the hotel's high standards of cleanliness with both rooms and common areas being well-maintained. The staff are recognized for their friendliness, helpfulness and professional service, significantly contributing to the hotel's cozy and welcoming ambiance.
For outdoor enthusiasts, the hotel is ideally situated for skiing and hiking, providing easy access to ski lifts and mountain trails. Essential amenities like ski racks and drying areas for gear are available, enhancing its attractiveness as a base for mountain adventures.
Accessibility is also a strong point with fully accessible facilities and a straightforward check-in/check-out process. The central location and proximity to public transport further add to the ease of navigation and convenience for all guests.
In summary, Hotel Des Alpes - Restaurant & Pizzeria offers practical and comfortable accommodation with excellent dining options and a high level of cleanliness and service, making it an ideal choice for travelers seeking a convenient and pleasant stay in Switzerland. Show more
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Inn near Ski Resorts
Located in Airolo, this inn offers convenient access to the Airolo-Pesciüm ski resort, which features 30 km of slopes. It is situated close to the Airolo highway exit and train station, making it easily accessible for winter sports enthusiasts.
Dog Friendly Inn
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Fr 7 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Answers last updated by Hotel Des Alpes - Restaurant & Pizzeria
Single RoomRoom equipped with a TV and comprising a private bathroom.
Double RoomRoom equipped with a TV and comprising a private bathroom.
Family RoomRoom equipped with a TV and comprising a private bathroom.
Sextuple RoomRoom equipped with a TV and comprising a private bathroom.
Twin Room with Shared BathroomThis room features shared bathroom facilities.
Please note that there is no TV in this room.
Single Room with Shared BathroomThe unit has 1 bed.
Guest Reviews
7.5
Good
Location
Hotel Des Alpes - Restaurant & Pizzeria boasts a highly strategic location, making it a favored spot for travelers on transit. Nestled right next to the Gotthard Tunnel and across from the Airolo train station, the hotel provides unparalleled convenience for those heading to Italy or passing through to other destinations like Tuscany or the Swiss Alps.
Guests underscore the hotel's prime positioning for easy access from both the highway and train station, which assures hassle-free arrivals and departures. This central and well-connected location is also perfect for those starting mountain tours or crossing alpine passes.
Additionally, guests appreciate the hotel’s clean and tidy environment, complemented by friendly staff and reasonable prices. The rooms, though described as functional and sometimes basic, meet the needs for a comfortable overnight stay – particularly for families and larger groups.
Despite minor issues such as traffic noise and a few dated aspects, the location’s proximity to public transport and main routes, alongside Amenities like free parking and a good in-house pizzeria, make Hotel Des Alpes an ideal stopover for travelers seeking convenience and simplicity in their journey through Switzerland.
Breakfast
Hotel Des Alpes - Restaurant & Pizzeria consistently garners positive feedback for its breakfast offerings. Guests frequently describe the breakfast as very good, rich and varied. Many highlight the ample and well-taken-care-of breakfast buffet, which features fresh, local products. The breakfast room's alpine style adds to the pleasant dining experience, making it a delightful start to the day. Reviewers appreciate the extensive selection, noting freshly baked bread and fantastic cereals as standout items.
While some found the breakfast to be basic but sufficient, the majority were satisfied with the quality and variety provided. There were mentions of simple but good offerings, catering to a wide range of preferences. A few guests had reservations about specific items, like sugary choices and occasionally unmet restocking requests, but these were exceptions rather than the rule.
Early risers appreciate that breakfast service starts at 7 am, providing convenience for those looking to set off early. Overall, the morning meal at Hotel Des Alpes is highly regarded, contributing to the positive overall experience guests have at this charming alpine retreat.
Dinner
'Hotel Des Alpes - Restaurant & Pizzeria' offers an impressive dining experience that consistently earns high praise from its guests. The restaurant, particularly noted for its pizzeria, serves up a variety of delicious pizzas, described as excellent and super tasty. Beyond pizzas, the overall food quality of the restaurant is lauded with numerous guests commenting on the delicious lasagna, good pasta dishes and exquisite risotto.
The gastronomic offerings are highlighted as both diverse and satisfying, suggesting that whether guests choose pizzas or the à la carte menu, they won’t be disappointed. Breakfast receives commendations for its quality and variety with some reviews specifically appreciating a rich breakfast buffet.
Guests find the restaurant’s attached pizzeria to be very nice and appreciate the possibility to have dinner on-site. The quality and scope of the dinner service, as well as the delicious and abundant dishes, stand out. Despite a positive emphasis on value, a few specific critiques note that the menu could sometimes be considered limited and pricey, especially for simpler dishes.
Overall, the dining experience at Hotel Des Alpes is characterized by high standards, excellent food quality and a good balance between price and taste. The restaurant's clean and pleasant atmosphere further enhances the culinary experience, making it a very good address for both breakfast and dinner during a stay.
Rooms
Nestled in a central location and directly across from the train station, Hotel Des Alpes - Restaurant & Pizzeria offers accommodation that is both practical and welcoming for travelers. The rooms at the hotel are frequently praised for their cleanliness and spaciousness, making them well-suited for family stays or short visits. Despite being somewhat outdated, the decor and furnishings in the rooms have been described as comfortable and functional.
Room cleanliness is consistently highlighted as a positive aspect with many guests noting that the rooms, though simple, are well-maintained. The hotel also provides a number of spacious family rooms, which offer ample storage space and comfortable accommodations for larger groups.
Though the furnishings could use some renovation, the rooms are found to be adequately furnished and exceedingly clean. Many rooms are described as cozy with some offering views of a rooftop terrace.
Bathrooms, while slightly dated, are generally functional and clean, ensuring a comfortable stay. The reception and overall service receive commendations for being friendly and attentive, enhancing the guest experience.
While the rooms are basic and could benefit from modern updates, they remain sufficient for short stays. Guests appreciate the large, clean and warm rooms and commend the comfortable beds provided. However, some rooms are noted to suffer from noise due to single glazing and proximity to functional areas like the restaurant kitchen.
Overall, Hotel Des Alpes offers a mixture of practicality and comfort in a prime location, making it an ideal option for those seeking straightforward accommodation with essential amenities.
Beds
At Hotel Des Alpes - Restaurant & Pizzeria, the beds have garnered a wealth of appreciative comments from guests. Described as comfortable and equipped with good mattresses, many visitors have highlighted the quality of their sleep. Some guests have been particularly enthusiastic, noting that the beds were delicious or even fantastic. The duvets also received high praise for their heavenly comfort, contributing to an overall restful experience.
Despite the plethora of positive remarks, a few guests did mention some minor drawbacks. A handful noted that the beds were single and separated, while others commented on the narrowness or small size of certain beds. Noise from neighboring guests was also mentioned by some, though it didn't appear to significantly detract from the overall comfort.
In summary, Hotel Des Alpes provides a generally excellent sleeping experience with comfortable beds that cater well to a good night's rest, though a few minor adjustments could perfect the experience.
Cleanliness
Hotel Des Alpes - Restaurant & Pizzeria receives commendations for its high level of cleanliness throughout its facilities. Despite being described as outdated, the hotel ensures that both rooms and common areas are well-maintained and hygienic. Guests appreciate the neat, tidy and comfortable accommodations, often highlighting the spaciousness and cleanliness of the rooms and bathrooms. The cleanliness extends to the restaurant, where visitors find the food quality very good. While some minor issues like outdated showers and small spaces are noted, they are generally overshadowed by the thorough upkeep and cleanliness. Overall, the hotel delivers a clean and pleasant environment for travelers.
Staff
Hotel Des Alpes - Restaurant & Pizzeria receives predominantly positive reviews for its staff. Guests consistently highlight the friendliness and helpfulness of the team. Many describe the staff as welcoming, attentive, courteous and accommodating. The cordial nature of the personnel contributes significantly to the pleasant and cozy atmosphere of the hotel.
The reception staff, in particular, are frequently noted for their friendly demeanor and efficient service, ensuring smooth check-ins and check-outs. Additionally, the communication before guests' arrival is praised for its clarity and efficiency.
Service quality is often described as professional and perfect with many guests appreciating the warm greetings and hospitality extended by the team. Various members of the staff, including the lady of the house, are recognized for their politeness, kindness and exceptional helpfulness, making guests feel genuinely cared for.
While most reviews are overwhelmingly positive, a few suggest that there is room for improvement in service delivery. Nevertheless, the general consensus is that the staff's friendliness and dedication leave a lasting positive impression on guests, contributing to their overall enjoyable experience at the hotel.
Ski
Hotel Des Alpes - Restaurant & Pizzeria boasts a prime location perfect for both skiing and hiking enthusiasts. Situated in Airolo, this hotel offers an excellent base for skiing adventures with convenient access to nearby ski lifts. The hotel's strategic position directly across from the train station ensures easy travel to surrounding towns, making it a breeze to explore various ski resorts in the area.
Guests repeatedly emphasize the hotel's suitability for skiing holidays, noting the availability of essential accessories like ski racks and dedicated drying areas for towels and gear. The hotel also serves as an ideal starting point for those looking to embark on mountain hikes or motorcycle journeys, thanks to its proximity to major mountain passes.
Whether looking to hit the slopes or explore the scenic hiking trails, Hotel Des Alpes - Restaurant & Pizzeria caters to outdoor enthusiasts with its impeccable location and thoughtful amenities.
Accessible
Hotel Des Alpes - Restaurant & Pizzeria appears to be well-suited for guests with disabilities, offering a fully accessible experience in both rooms and the restaurant. The hotel's location is favorable, making it easy to reach and conveniently accessible from the highway. Guests appreciate the simplicity of the check-in and check-out process, emphasizing its accessibility.
Located centrally, the hotel is an ideal stopover, particularly for those passing through Gotthard, although some guests noted that additional signage could enhance navigation. The dining experience is also accessible with a decent terrace available for dining. Additionally, the proximity to train tracks adds to the ease of access for travelers. Overall, the hotel provides a comfortable and accessible stay for a variety of guests, including families.
No, Hotel Des Alpes - Restaurant & Pizzeria doesn't have any pool.
No, a spa isn't available at Hotel Des Alpes - Restaurant & Pizzeria.
Yes, Hotel Des Alpes - Restaurant & Pizzeria welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel Des Alpes - Restaurant & Pizzeria.
No, Hotel Des Alpes - Restaurant & Pizzeria doesn't have a gym.