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Summary of reviewsCity Express by Marriott Aguascalientes Sur is celebrated for its strategic location, making it a practical choice for business travelers due to its proximity to industrial parks and easy access to downtown and the airport. Guests appreciate the convenience of exploring Aguascalientes and neighboring cities, underscored by the cleanliness and attentive service that enhance the hotel's quiet and comfortable ambiance.
The hotel offers a varied and satisfying complimentary breakfast, praised for its tasty options and commitment to sustainability. While some guests note areas for improvement, such as the variety and presentation of food, the overall sentiment is positive.
Rooms at the hotel strike a balance between comfort and functionality, with many guests enjoying spacious and neat accommodations. The beds receive mixed reviews but are generally considered comfortable. Despite minor issues like humidity or noise, the hotel maintains a high standard of cleanliness, supported by friendly staff who ensure a pleasant stay.
Cleanliness is consistently highlighted, creating a welcoming atmosphere with efficient service. Minor improvements could enhance the guest experience further, yet the overall impression remains favorable.
The staff at City Express by Marriott Aguascalientes Sur are commended for their exceptional service, providing a welcoming and attentive experience. While some inexperienced moments occur, the staff's kindness and eagerness to assist are often emphasized.
Complimentary WiFi is a notable feature, though guests report varied experiences with its speed and stability, suggesting possible improvements could be beneficial.
Overall, the beds are generally praised for comfort, though some guests point out issues with firmness and pillow quality.
As a four-star hotel, City Express by Marriott Aguascalientes Sur excels in service and provides a comfortable stay for business travelers. Its cleanliness, breakfast offerings, and strategic location make it a recommended choice without excess luxury, fulfilling promises to guests with reliable amenities. Show more
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Categories
Hotel with Parking
City Express by Marriott Aguascalientes Sur offers complimentary on-site parking. This makes parking easy and free for all guests staying at the hotel.
4-Star Hotel
This hotel offers practical amenities and comfortable rooms for a convenient stay. It is well-suited for business travelers and those seeking essential services.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen RoomThe double room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Double Room with Two Double BedsThe double room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Queen Suite with Sofa BedThe suite's kitchenette, which has a microwave and a tea and coffee maker, is available for cooking and storing food. The suite features air conditioning and a minibar, as well as a private bathroom boasting a hairdryer.
Guest Reviews
8.6
Very Good
Location
City Express by Marriott Aguascalientes Sur is praised for its strategically convenient location. Situated in the southern part of Aguascalientes, guests appreciate its proximity to industrial parks, making it a practical choice for business travelers. The hotel offers easy access to downtown and is conveniently located near shopping centers, restaurants, and several places of interest. Visitors note how straightforward it is to reach major streets from the hotel, enhancing mobility around the city. It is conveniently close to the airport and sports stadiums, allowing guests to access essential destinations within a short drive. The surrounding area, while noted for having limited entertainment options immediately accessible on foot, provides uncomplicated car access, making it easy to explore Aguascalientes and its neighboring cities. Cleanliness and attentive service further complement the hotel's advantageous location, which is ideal for guests seeking a quiet and comfortable stay.
Breakfast
At City Express by Marriott Aguascalientes Sur, guests have varied experiences with the complimentary breakfast offered at the hotel. On the positive side, many guests have found the breakfast to be delightful and satisfying, noting that it is both varied and tasty. It's especially praised for being conveniently located near shopping centers, making it ideal for those traveling on business. The breakfast is often described as complete and comprehensive, providing a satisfactory start to the day with enough variety.
Guests appreciate the hotel's efforts toward sustainability, recycling waste from breakfast, which underscores its commitment to being a green hotel. For many, the breakfast offerings are considered good, offering sufficiently delicious options that include eggs, beans, chilaquiles, and fresh fruit. Some visitors enjoy the plentiful servings post-11 AM, a feature appreciated by late risers.
However, there are recurrent notes regarding areas for improvement. Several guests felt the breakfast could benefit from more variety, with some describing it as basic or austere. The use of disposable plates, cutlery, and glasses was seen as subpar compared to other establishments. Issues such as food running out early and not being restocked promptly, as well as overcrowding in the breakfast area, were mentioned. Some guests were disappointed by the taste and quality of certain items like powdered beans and chilaquiles sauce, pointing out these shortcomings. Despite these challenges, the overall sentiment indicates that while the breakfast meets basic expectations, it has room to improve in terms of selection and service.
Rooms
City Express by Marriott Aguascalientes Sur offers a blend of comfort and functionality that makes it a popular choice for its guests. Many guests appreciate the rooms for being both spacious and comfortable, with some noting the neat and clean design. The beds often come up in reviews, with some guests finding them to be very comfortable and others describing them as hard. Overall, the rooms are considered excellent in terms of comfort, providing a good balance between space and coziness for up to two people.
Despite some mentions of minor issues such as humidity on bathroom ceilings, static on screens, and cooler temperatures, the rooms generally maintain a satisfactory level of cleanliness and functionality. The air conditioners work perfectly, ensuring guests can adjust the temperature to their liking. Although some rooms may feel a little old or experience noise from nearby facilities, the pricing is seen as a fair exchange for the quality of accommodation provided.
Guests frequently commend the staff for their friendliness, and the cleanliness of both the rooms and public spaces consistently receives positive remarks. While some guests noted minor inconveniences like room folders with musty smells or insufficient bedding warmth, the overall impression of City Express by Marriott Aguascalientes Sur remains highly favorable, often leading many guests to consider returning for another stay.
Beds
The beds at City Express by Marriott Aguascalientes Sur receive mixed feedback. Many guests praise the beds and pillows for being super comfortable and very good, making for a restful night's sleep. However, some reviews highlight dissatisfaction, mentioning that the beds were very hard, uncomfortable, and occasionally emitted an unpleasant smell. Issues with the condition of the mattresses—described as hard, somewhat deformed, and in poor condition—are noted by some guests. Additionally, the pillows faced criticism for being uncomfortable. Despite these concerns, several guests feel positively about the bed quality overall.
Cleanliness
City Express by Marriott Aguascalientes Sur is consistently praised for its general cleanliness, creating a welcoming environment for guests. Visitors frequently mention the very clean and comfortable rooms, complemented by friendly and responsive staff who maintain good hygiene and provide excellent service. The hotel facilities are noted for being clean, pleasant, and conducive to relaxation, offering a tranquil atmosphere for those seeking comfort and quality.
Guests appreciate the efficient check-in process and the overall condition of the hotel, which is well-maintained and typically spotless. Many reviews highlight that the hotel meets its purpose by offering a secure and comfortable experience, with cleanliness being a prominent feature. Despite some feedback pointing to areas that could use improvement, such as occasional less thorough room cleaning during extended stays, the overall impression remains positive.
However, there are minor shortcomings mentioned regarding the quality in relation to the price, such as the breakfast options and some neglected areas like bathrooms and hallway carpets. Despite these occasional concerns, the majority of reviews focus on the excellent cleanliness and the staff's professionalism, ensuring that guests have a pleasant stay.
Staff
The City Express by Marriott Aguascalientes Sur is widely praised for its exceptional service, largely driven by its dedicated and friendly staff. Guests consistently highlight the excellent attention and support they receive, with the team demonstrating a welcoming and helpful demeanor. The staff's kindness is a notable highlight, as well as their eagerness to assist and fulfill guests' needs. While some challenges with inexperience are mentioned, they are often overshadowed by the staff's positive attitude and commitment to resolving issues effectively. The hotel also includes considerate perks such as free transportation to the San Marcos fair, which adds to the overall pleasant experience. The clean and comfortable facilities complement the staff's efforts, making it a recommended choice for relaxation and convenience.
Wi-Fi
City Express by Marriott Aguascalientes Sur offers complimentary WiFi, a definite advantage for both business and personal use, particularly when compared to other hotels that charge for internet access. However, guest experiences with the hotel's WiFi vary considerably. On the positive side, some guests have found the connection to be good and even excellent. Unfortunately, there are persistent concerns regarding the stability and speed of the network. Several guests report difficulties working due to the poor quality, with issues such as slow speeds and unreliable connections, especially at night. Additionally, some concerns have been raised about the security of the network, suggesting that users may want to ensure their devices are equipped with robust antivirus protection. Overall, while the complimentary WiFi is a notable convenience, prospective guests may want to consider their internet needs and plan accordingly.
4 Star
The 'City Express by Marriott Aguascalientes Sur' stands out as a four-star hotel that has left a lasting impression on its guests. Exceptional in its service, the hotel emerges as an excellent option for accommodation, especially catering well to business travelers. Known for its friendly staff and pleasant facilities, the hotel ensures a comfortable stay without offering excessive luxury. Guests have consistently praised its cleanliness, breakfast offerings, and strategic location, making it highly recommended for those seeking sufficiency in their lodging experience. As a new establishment, it delivers excellent service, fulfilling promises made to guests with reliable amenities.
No, City Express by Marriott Aguascalientes Sur doesn't have any pool.
No, a spa isn't available at City Express by Marriott Aguascalientes Sur.
No, City Express by Marriott Aguascalientes Sur doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Aguascalientes Sur.
Yes, City Express by Marriott Aguascalientes Sur has a gym.