Aguascalientes21.92701300,
-102.29062200,
Boulevard Zacatecas Norte S/n,colonia Trojes De Alonso(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Aguascalientes Marriott Hotel is highly recommended by guests for its excellent location, offering convenient access to major shopping centers and local attractions, making it ideal for both leisure and business travelers. Visitors frequently appreciate the hotel’s proximity to eateries and its ease of accessibility to various parts of the city, including the airport and downtown. The hotel's location complements its outstanding service, characterized by attentive and friendly staff who enhance the guest experience through their professionalism and genuine care.
Guests often praise the hotel's accommodations, noting the spaciousness and comfort of the rooms. The beds and pillows receive high marks for comfort, contributing to restful nights. Although there are occasional reports of maintenance issues, such as outdated furniture and minor cleanliness lapses, these are exceptions in an otherwise positive experience, bolstered by the overall cleanliness and modern atmosphere of the hotel.
Dining at the Aguascalientes Marriott Hotel is generally well-received, particularly the breakfast buffet, which is celebrated for its wide variety and quality. The Sunday buffet, in particular, stands out as a highlight. Dinner options, especially the seafood buffet, are noted for their quality and deliciousness, though minor service delays and flavor inconsistencies are occasionally mentioned. Guests appreciate the culinary offerings despite these isolated concerns.
The hotel’s amenities, including the heated outdoor pool, provide a pleasant experience, with many guests enjoying its comfortable temperature and ample space. While some suggest improvements in pool maintenance, this amenity is seen as a valuable addition to the hotel.
A notable concern among some guests is the hotel’s Wi-Fi service, which is not complimentary and occasionally unreliable. For those who require consistent internet access, this might be a consideration.
Overall, the Aguascalientes Marriott Hotel successfully provides a comfortable and enjoyable stay for its guests, backed by exemplary staff service, commendable dining experiences, and a strategic location. Its cleanliness and attention to guest comfort make it a preferred choice for those visiting Aguascalientes. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel features a steam room, spa tub, and an outdoor pool. Guests can dine at the Condimento restaurant, offering Mexican cuisine, and enjoy the convenience of 24-hour room service.
Family Friendly Hotel
The hotel provides comfortable accommodations and reliable service. It is equipped with amenities suitable for families, ensuring a convenient and enjoyable stay. It is located near Trojes de Alonso.
Romantic Hotel
This hotel has a resort-sized outdoor swimming pool and an outdoor deck area with fire pits, perfect for romantic evenings. The availability of a gym adds an element of wellness and relaxation for couples.
Hotel with Swimming Pool
This hotel features a resort-sized outdoor swimming pool and what is probably the largest gym in the area. It also has a nice outdoor deck area with fire pits.
Heated Pool Outdoor Pool
Business Hotel
This five-star hotel is near shops, restaurants, and offices in the financial district. It features modern guest rooms, a restaurant serving Mexican cuisine, and live music. The hotel provides world-class service and amenities suitable for both business and leisure travelers.
Accessible Hotel
This hotel offers extensive accessibility features including wide doors, grab bars in bathrooms, accessible public restrooms, and accessible routes to key areas like the registration desk and pools. It also provides audible alarms and braille signage for guests with sensory disabilities.
Hotel with Gym
This hotel likely has one of the largest and best-equipped gyms in the area. It also offers a resort-sized outdoor swimming pool, and a nice outdoor deck area.
4-Star Hotel
This hotel offers a comprehensive experience with amenities such as a swimming pool, tennis courts, and air conditioning. It is known for providing high-quality service and comfortable accommodations.
Hotel with Outdoor Pool
The hotel features a heated outdoor swimming pool, allowing for comfortable swimming even in cooler temperatures. Guests can also relax in the whirlpool, complementing the main pool facility.
Hotel with Heated Pool
Room Types
Executive Room, 1 King BedThis spacious room features LCD cable TV, an iPod dock, a minibar, a coffee maker and a mini fridge. The marble bathroom includes a hairdryer. Wireless Internet is available for a fee.
Deluxe Room, 1 King BedOffering views of the city, this spacious room features LCD cable TV, an iPod dock, a minibar and a coffee maker. The marble bathroom includes a hairdryer.
Deluxe Room, 2 Double Beds, City ViewThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Deluxe Room, 1 King Bed, City ViewThis double room features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and city views. The unit offers 1 bed.
Deluxe Room, 2 Double BedsThis double room's special feature is the hot tub. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.
Executive Room, 2 Double BedsGuests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room provides a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
Aguascalientes Marriott Hotel is consistently praised for its excellent location, making it a top choice for travelers visiting Aguascalientes. Guests frequently highlight its proximity to major shopping centers such as Plaza Altaria and Galerías, offering convenient access to retail stores, dining options, and public services. The hotel's position near significant roads ensures easy transportation throughout the city, including quick trips to the airport and downtown area.
Reviews commend the location not only for its shopping opportunities but also as a hub that provides seamless access to various attractions and local businesses. Many guests appreciate being able to walk to nearby amenities, creating a comfortable and enjoyable experience during their stay.
Additionally, the hotel is noted for its outstanding service, with staff described as attentive and friendly. Visitors mention comfortable and pristine rooms, which contribute to an overall pleasant stay. Dining experiences, including breakfast and dinner buffets, receive positive remarks, further enhancing the hotel's appeal.
While the planning during check-in received a couple of isolated criticisms, the consensus among guests is overwhelmingly positive, with the Marriott's location and service setting a high standard in Aguascalientes.
Breakfast
Breakfast at the Aguascalientes Marriott Hotel is a highlight for many guests, noted for its excellent quality and wide variety. The breakfast buffet features an array of fruits, juices, pastries, and traditional hotel favourites, which receive high praise for both taste and presentation. Guests frequently describe the buffet as delicious, clean, and offering high-quality options at a reasonable price. The Sunday buffet, in particular, is celebrated for its extraordinary variety, taste, and completeness, setting it apart as a standout experience. While some mention occasional issues with breakfast service or billing confusion, these do not overshadow the overall positive impression. Most reviews affirm the breakfast buffet as a delightful and worthwhile indulgence, with professional and friendly service enhancing the experience.
Dinner
A visit to the Aguascalientes Marriott Hotel promises a culinary experience with highs and lows. Many guests have praised the quality of the meals offered, highlighting the delicious food served in both the restaurant and through room service. The seafood buffet stands out as particularly excellent, drawing attention from guests looking for a satisfying and flavorful dinner option. The restaurant is noted for its very good service and quality, which many guests found commendable. The staff is consistently described as great and friendly, contributing to the overall pleasant dining experience.
Despite these positives, some guests have experienced delays when dining, as well as occasional issues with food quality, particularly on the executive floor where the options were said to be lacking in flavor and freshness. There were remarks about poorly cooked meat and coffee that did not meet expectations. Additionally, when the hotel is busy, breakfast service can be slow, which might inconvenience those in a hurry.
Overall, while the Aguascalientes Marriott Hotel's dining options receive a mix of feedback, the restaurant itself has been regarded by some as one of the best, suggesting that it can be a suitable choice for high-quality meals during a stay.
Rooms
The rooms at the Aguascalientes Marriott Hotel generally receive praise for their spaciousness and comfort, with guests frequently noting the impressive size and cleanliness. Many visitors found the beds and pillows to be remarkably comfortable, contributing greatly to a restful stay. The room amenities, including internet access and a bright ambiance, further enhance the experience. The hotel itself is described as clean and modern, and guests consistently commend the accommodating and friendly staff.
However, some issues were noted with room maintenance. While many rooms are recognized for their comfort and cleanliness, there are reports of outdated furniture, worn shower doors, and occasional cleanliness lapses. Maintenance problems such as leaking showers, flooding bathrooms, and malfunctioning bathtubs have been mentioned. A few guests also reported issues with mattress quality and noise levels. Despite these concerns, the hotel's overall atmosphere remains positive, with many visitors appreciating the facility's quietness and location, as well as the hotel's excellent service.
Beds
The beds at Aguascalientes Marriott Hotel have generally received praise for their comfort, with many guests enjoying restful sleep and appreciating the overall quality. The mattresses and pillows are often described as soft, fluffy, and very comfortable, highlighting the relaxing experience offered. Despite some feedback indicating that the beds might feel hard or lacking in comfort for a few guests, the majority seem to find them a welcoming aspect of their stay. There have been isolated mentions of mattresses causing discomfort or itchiness, suggesting inconsistencies in quality that may need attention. Overall, the beds contribute positively to the hotel experience, aligning with the clean and friendly environment provided by the staff.
Cleanliness
The Aguascalientes Marriott Hotel consistently garners praise for its cleanliness and overall atmosphere. Guests frequently highlight the property as very clean and well-maintained, providing a sense of luxury and comfort throughout. The rooms are often described as clean and comfortable, with several guests appreciating the attention to cleanliness protocols, which contribute to a peaceful and relaxing stay. The hotel’s facilities are noted for being in excellent condition, enhancing the experience with their stylish and inviting design.
In addition to its cleanliness, the hotel offers numerous other positives such as friendly staff, delicious breakfast options, and an accommodating restaurant schedule, which further elevates the guest experience. The property is situated in a great location, adding convenience to its charm. Guests also enjoy comfortable beds with quality mattresses, ensuring restful nights.
Despite the overwhelmingly positive comments regarding cleanliness, a few guests have noted inconsistencies, especially in some rooms and common areas. Particular attention has been drawn to the worn-out carpets in the rooms and hallways, as well as occasional lapses in room cleaning services. Nonetheless, these remarks stand as exceptions in contrast to the prevalent praises for the hotel's cleanliness, comfort, and service.
Staff
The Aguascalientes Marriott Hotel is renowned for its exceptional hospitality, as reflected in numerous guest reviews. The staff consistently receives accolades for their friendliness, attentiveness, and professionalism. Guests overwhelmingly appreciate the warm and welcoming environment created by the hotel team across various departments, including valet parking, dining, front desk, and room service.
Visitors frequently highlight the staff's service-oriented attitude, emphasizing how they genuinely care about ensuring guests have an excellent experience. The staff's accommodating nature is notably commended, with some reviews detailing instances where employees went above and beyond, such as arranging medical assistance during late hours.
Although the hotel's reception staff occasionally receives mixed feedback regarding issue resolution, the overall sentiment remains positive due to their courteous demeanor and quick response time to requests. The dining and room service staff are praised for their efficiency and friendliness, contributing significantly to the overall pleasant stay.
Guests leave the Aguascalientes Marriott Hotel with fond memories, often attributing their amazing experiences to the staff's dedication and extraordinary service.
Wi-Fi
Travelers considering a stay at the Aguascalientes Marriott Hotel should be aware of some consistent feedback regarding the hotel's Wi-Fi services. While some guests have noted good internet speed and sufficient Wi-Fi speed, others have pointed out that the internet quality could be quite low, with occasional interruptions. A significant point of contention is that the Wi-Fi is not complimentary; guests must pay for the service, and some find this charge to be quite expensive. Additionally, connecting to the internet could be more user-friendly, as guests hope for an automatic connection feature during their stay. It's worth considering these factors, especially for those who rely heavily on internet access during their travels.
Pool
The pool at Aguascalientes Marriott Hotel stands out for its comfortable and pleasant experience. Guests have praised the heated, outdoor pool, highlighting its great and consistent temperature, which many find perfect for both relaxation and exercise. The size of the pool is appreciated, offering ample space for swimming laps. Positive feedback extends to room service and the hotel's restaurant, complementing a well-rounded experience. However, some reviews mention occasional issues with the pool's service, pointing out delays and a need for improved maintenance in terms of cleanliness and water temperature, indicating areas where enhancements could be considered. Overall, the pool is a valued amenity, making it a notable feature of the hotel.
Yes, Aguascalientes Marriott Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Aguascalientes Marriott Hotel.
No, Aguascalientes Marriott Hotel doesn't allow dogs.
No, parking facilities aren't available at Aguascalientes Marriott Hotel.