Agra27.15190700,
78.05081800,
B/h - 1&2, Taj Nagri Phase Ii(Show on Map)
8.4
Very Good
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Summary of reviewsDoubleTree by Hilton Agra receives largely favorable reviews across multiple categories, making it a well-regarded choice for visitors. The hotel's location is particularly praised for its proximity to the Taj Mahal and other notable attractions, offering guests the convenience of easy access while providing a tranquil retreat from the city's bustle. Although some guests mention minor issues with congested approach roads due to ongoing Metro construction, the overall sentiment about the location remains positive.
The breakfast at DoubleTree by Hilton Agra stands out as a highlight for many guests, who praise its extensive variety catering to both Indian and international palates. The quality and taste of the food, along with the accommodating breakfast staff, contribute to an enjoyable dining experience, despite a few critiques about the freshness of certain items and limited options for specific cuisines.
Dinner experiences are mixed, but generally positive with the buffet praised for its diverse and flavorful selection, particularly the Indian dishes and kebabs. Areas for improvement include consistency in service and variety, especially for non-Indian food alternatives. Nevertheless, many guests commend the food quality and the proactive approach of the food and beverage team.
Rooms at the hotel are frequently described as spacious, comfortable and well-maintained, often exceeding guest expectations. While some minor issues such as outdated decor and cleanliness lapses are noted, the overall sentiment reflects satisfaction with the room quality, amenities and views.
Cleanliness throughout the property receives a mix of reviews with many guests appreciating the modern and clean appearance, as well as the attentiveness of the cleaning staff. However, some reviews point out occasional housekeeping lapses and unclean areas, indicating a need for further improvements in certain aspects.
The staff at DoubleTree by Hilton Agra garners high praise for their exceptional service and friendliness, significantly enhancing the guest experience. From the front desk to housekeeping and restaurant staff, guests frequently commend their helpfulness and dedication to ensuring a pleasant stay. While there are isolated mentions of less favorable interactions, the prevailing sentiment is overwhelmingly positive.
The Wi-Fi service at the hotel is generally reliable, but some guests mention that it could be better and note that it is not free, requiring registration and payment. The spa receives positive feedback for its range of services and quality treatments, although a few guests mention the high cost and suggest improvements in staff communication and professionalism.
The gym, though small, is well-maintained and adequately equipped, contributing positively to the hotel's amenities alongside the well-regarded pool area. The pool is appreciated for its cleanliness and serene atmosphere, despite occasional maintenance issues and communication lapses regarding its availability.
Parking at the hotel generally meets guest expectations with ample space and good conditions, though some reviews mention insufficient availability during peak times.
For families, DoubleTree by Hilton Agra is a highly recommended choice due to its child-friendly atmosphere, engaging staff and well-maintained family rooms. The clean pools and positive dining experiences further add to the comfort and enjoyment of families traveling with children.
Overall, DoubleTree by Hilton Agra offers a well-rounded and positive experience for guests, bolstered by its strategic location, excellent service and comprehensive amenities. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
The hotel holds multiple third-party sustainability certifications, including ISO 14001:2015 for environmental management and ISO 50001:2018 for energy management systems. Hilton as a brand is committed to reducing its environmental footprint and waste.
Hotel for Honeymoon
This hotel offers contemporary accommodations, a rooftop pool, and excellent dining options, providing a comfortable and romantic stay. Its convenient location and personalized service enhance the honeymoon experience.
Hotel with Spa
This hotel offers a full-service spa with treatment rooms. It also features an infinity pool and a 24-hour fitness center, allowing guests to combine relaxation with wellness activities. Its location, only 10 minutes from the Taj Mahal, adds to its appeal.
Family Friendly Hotel
This hotel is highly recommended for families, offering a child and family-friendly environment. The staff interacts well with children, ensuring a comfortable and enjoyable stay for both parents and kids. The family rooms are well-maintained and clean.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
This hotel is set in the heart of the city center, and within 10 minutes of the Taj Mahal. It has a pool area, complete with a lounge, patio, and infinity pool.
Rooftop Pool Outdoor Pool
Name of the pool:Main Pool
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size:92 m2
Pool minimum depth:1,2 m
Pool maximum depth:1,2 m
Pool maximum length:20,47 m
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Pool bar
Lifeguard supervision
Pool activities available:
None
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
UV system
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
This hotel offers a 3,842 sq. ft. grand ballroom, four meeting rooms, and contemporary A/V facilities. Wi-Fi is available in guest rooms and public areas. There is also a 24-hour fitness center and spa.
Hotel with Parking
This hotel offers comprehensive parking facilities including complimentary valet and self-parking. Secured on-site parking is available, and it also accommodates motorhomes, coaches, and lorries, with accessible parking options.
Accessible Hotel
This hotel is wheelchair-accessible and has a car park. It offers complimentary WiFi in public areas and in all guest rooms. The hotel features a 24-hour business center and a fitness center.
Hotel with Gym
DoubleTree by Hilton Agra provides a well-equipped fitness center, allowing guests to maintain their workout routine. The gym includes modern cardio equipment, strength training machines, and free weights.
5-Star Hotel
This hotel is known for its contemporary design and excellent service, providing a comfortable and convenient stay. It features modern rooms, multiple dining options, and a rooftop pool, offering a pleasant experience for both leisure and business travelers.
Hotel with Outdoor Pool
Featuring an outdoor infinity pool that offers views of the Taj Mahal, this hotel provides a stylish and appealing setting for guests to relax and swim. A poolside lounge area complements the swimming facilities.
Luxury Hotel
Romantic Hotel
Hotel with Rooftop Pool
Room Types
King Guest RoomEach air-conditioned room here will provide you with a satellite TV, a seating area and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and slippers.
King Room with Pool ViewEach air-conditioned room here will provide you with a satellite TV, a seating area and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and slippers.
It offers pool view.
Twin RoomEach air-conditioned room here will provide you with a satellite TV, a seating area and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and slippers.
Twin Room with Pool ViewEach air-conditioned room here will provide you with a satellite TV, a seating area and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and slippers.
It offers pool view.
Deluxe King RoomThe spacious triple room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
One-Bedroom King Suite with Pool ViewThe spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
King Room with City ViewThe spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
Twin Room with City ViewThe spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
DoubleTree by Hilton Agra enjoys a generally favorable location that is appreciated by many guests, especially due to its proximity to the Taj Mahal and other tourist attractions. The hotel is well-situated, offering convenient access to the iconic monument and a short drive to the Agra Fort. Many guests highlight the advantage of being able to see the Taj Mahal from certain parts of the hotel, enhancing the overall experience.
The location is described as ideal for both tourists and business travelers, being close to major attractions while not being in the crowded city center, which adds to its appeal. The area is said to be accessible with easy connections to major expressways and a reasonable distance from the Agra Cantt railway station.
However, there are some mixed feelings about the approach roads leading to the property. Some guests note that the roads can be congested, especially due to ongoing Metro construction, which affects the ease of access. Despite this, the overall sentiment remains positive, as the hotel's central and convenient location near the Taj Mahal outweighs these minor inconveniences for most visitors.
In summary, DoubleTree by Hilton Agra's location is largely seen as an asset, providing easy access to key sights while offering a tranquil retreat away from the bustling city center.
Breakfast
The breakfast experience at DoubleTree by Hilton Agra receives generally positive feedback from guests. Many reviews highlight the great variety and extensive selection of dishes, catering to both Indian and international palates, including options like masala dosa, coconut chutney, pancakes and European fare. Several guests deem the breakfast to be among the best they've had during their travels, often noting it as a standout feature of their stay. The quality and taste of the food are frequently praised and the buffet is described as delicious, rich in variety and sometimes spectacular.
Guests appreciate the accommodating and helpful breakfast staff, further enhancing their dining experience. Despite the overwhelmingly positive comments, some reviews indicate a need for improvement, pointing out that certain items like bread and pastries were not as fresh as expected and there were occasional instances of cold food. A few reviews also mentioned limited options for specific preferences, such as Punjabi cuisine or international cold cuts and cheeses.
However, the overall sentiment reflects a high level of satisfaction with the breakfast offerings, complimenting the sumptuous spreads and the excellent service provided by the staff. The breakfast buffet at DoubleTree by Hilton Agra successfully caters to diverse tastes, ensuring a fulfilling and enjoyable start to the day for most guests.
Dinner
The dinner experience at the DoubleTree by Hilton Agra offers a mixed bag of impressions with guests frequently citing the diversity and quality of the offerings. The buffet dinner draws attention for its extensive and varied selection with many finding it flavorful and enjoyable, especially the Indian dishes and kebabs. There are notable mentions of the simple yet natural quality of the food with breakfast and dinner both highlighted as varied and tasty. The Barbecue Restaurant with its glass kitchen and tandoors stands out for its spectacular and delicious kebabs, although some guests found it to be average.
However, feedback also points out inconsistencies in the dinner offerings. While some guests rave about excellent food and top-notch kebabs, others were disappointed with certain dishes, finding some options too spicy or lacking in variety. There are mentions of the dinner being expensive for the standards and on certain occasions, service was slower than expected. Limited non-Indian food alternatives also received critiques from some diners.
Despite these minor hiccups, the food generally receives praise for its quality. There are frequent mentions of the food being good, delicious and even fantastic. The chef's personal involvement in ensuring food quality and the proactive approach of the food and beverage manager further enhanced the dining experience for several guests. Although opinions vary, the diverse and well-maintained buffet options at both dinner and breakfast make for a generally positive dining experience at the DoubleTree by Hilton Agra.
Rooms
The rooms at DoubleTree by Hilton Agra are frequently described as spacious and comfortable, often exceeding expectations. Guests appreciate the cleanliness and maintenance of the rooms, noting that they are very well-appointed and modern. Many found the beds to be particularly comfortable and enjoyed the excellent amenities provided. The large rooms often come with impressive views and well-kept bathrooms, featuring separate baths and showers.
Some rooms, however, were noted as being outdated and having minor issues such as faulty door locks or cleanliness concerns not meeting 5-star standards. A few guests found the room temperature difficult to control and remarked on peculiar odors. Despite these occasional drawbacks, most reviewers praised the room quality, describing the accommodations as well furnished, cozy and providing a good value for money.
Overall, the rooms at DoubleTree by Hilton Agra offer a pleasant and comfortable stay with ample space and high standards of cleanliness and maintenance.
Beds
DoubleTree by Hilton Agra has garnered an array of reviews about its beds with guests frequently highlighting their comfort. Most visitors found the beds to be comfortable with many describing them as very comfortable or even amazing in terms of bed comfort. Rooms are often noted to be both comfortable and spacious, contributing to a pleasant stay.
However, not all feedback was positive. Some guests reported issues such as bedding being damp or dirty with mentions of dirty bed linens and bed covers that were torn. A few reviews pointed out bed comfort problems or specified that beds were uncomfortable with one guest mentioning old beds and others noting narrow bed sizes.
In contrast, many guests still reported that beds were clean with single beds being neat and king bed rooms providing ample space. Despite some negative remarks, the overall sentiment suggests that comfort is a standout feature, making the accommodation a favorable choice for a restful night's sleep.
Cleanliness
DoubleTree by Hilton Agra receives mixed reviews regarding its cleanliness standards. Many guests commend the hotel for its clean and modern appearance, noting that the rooms are often spacious, comfortable and well-maintained. They appreciate the property's overall ambiance, the attentiveness of the cleaning staff and the high standards kept in common areas and the restaurant.
However, some guests report significant issues such as dirty corridors, carpets and occasional housekeeping lapses. Specific problems include unclean towels and bed linens, grimy bathrooms and rooms that were not thoroughly vacuumed. Despite these criticisms, the hotel generally maintains a reputation for cleanliness with numerous guests describing their stay as clean and comfortable, highlighting the spotless environment and good housekeeping services. Overall, the hotel's commitment to cleanliness is evident, although further improvements in certain areas are needed to meet all guests' expectations.
Staff
The staff at DoubleTree by Hilton Agra has garnered a lot of praise from guests, who commend the exceptional service and friendliness displayed across various departments. Reviews highlight that the hotel personnel, from the front desk to the restaurant, are very accommodating, polite and ready to assist at all times. Despite some mentions of less favorable interactions, the overwhelming sentiment is one of positive and attentive service, undoubtedly contributing to a welcoming and pleasant stay experience.
Many guests were particularly impressed by the reception and front desk staff, who were described as both helpful and proactive in resolving issues. The efficient and kind behavior of the restaurant and housekeeping staff also received commendations with some guests noting that individuals went the extra mile to ensure their comfort. The hotel management team and specific staff members, such as those at the breakfast counters and special mentions like Mr. Ajay Kumar Gupta, were noted for their problem-solving skills and excellent service.
Guests have also recognized the hotel’s high standards, describing their experience with words like amazing, incredible and exceptional. Whether for early check-in requests or personalized care during celebrations, the staff’s dedication to guest service is a recurrent theme. The consistency in service quality across various points of contact, including the concierge, travel desk and room service, underlines the hotel's commitment to hospitality.
While there are a few criticisms about staff patience and specific negative interactions, these are vastly outnumbered by the positive reviews. The ambiance created by such a supportive and friendly staff is often described as feeling like a privilege, leading many guests to highly recommend DoubleTree by Hilton Agra as a preferred place to stay.
Wi-Fi
The Wi-Fi at DoubleTree by Hilton Agra has garnered mixed feedback from guests. Many guests appreciate the stability and quality of the internet connection, describing it as good and great. However, there are some areas for improvement, as some reviews mentioned that the Wi-Fi could have been better and was occasionally slow. Guests should note that access to Wi-Fi is not free and requires registration with some reviews indicating a need to pay for the service. Despite these points, the overall sentiment towards the Wi-Fi is generally positive, suggesting a reliable experience for most visitors.
Spa
The spa at DoubleTree by Hilton Agra receives generally positive feedback from guests, highlighting its wide range of services and the quality of the treatments provided. Many reviews commend the spa for offering lovely massages and describe their experiences as amazing, indicating a high level of satisfaction with the treatments. The staff, especially individuals like Arshi, are recognized for their excellent service.
However, there are a few areas noted for improvement. Some guests mention that the spa services, while good, are on the expensive side. Additionally, there are comments about the language barrier with the staff, which could potentially affect the overall experience. Professionalism and proficiency among some of the masseuses are also areas where enhancements can be made. Overall, the spa is well-regarded with particular praise for its atmosphere and the quality of its services, despite a few noted areas for improvement.
Gym
The gym at DoubleTree by Hilton Agra is consistently praised for its cleanliness and availability. Described as good, if somewhat small, the gym boasts well-maintained facilities and appropriate equipment. Guests noted that while the gym might be compact, it serves its purpose well. Additionally, the fitness room, alongside an excellent pool area, receives high marks for maintenance. The staff, including individuals like Sunil, also contribute positively to the overall gym experience. The only minor drawback mentioned is that the gym is somewhat hidden and not too extensive.
Pool
DoubleTree by Hilton Agra offers a variety of experiences when it comes to its pool facilities, garnering a range of comments from guests. The pool is consistently noted as being nice and well-maintained, contributing to the overall appeal of the hotel. Many guests appreciate the clean and lovely swimming area, which is conducive to relaxation. The poolside area is described as a quiet and serene spot within the spacious property, which is adorned with large plants and trees that enhance the atmosphere.
Some reviews highlight the large size of the pool, making it a suitable place to unwind, especially in hot weather. Despite these positive aspects, a few guests have remarked on the pool being smaller than expected or not always functional during their stay. A couple of comments also mentioned that the pool area had issues such as cracks or lights not working in the changing room. Additionally, some guests pointed out that the pool was closed without prior notice, which could affect the overall experience.
Overall, while the pool generally provides a good spot for leisure and relaxation, occasional maintenance issues and communication lapses about its availability might slightly detract from an otherwise pleasant amenity.
Parking
DoubleTree by Hilton Agra enjoys a good location, making it easily accessible and providing options for food within walking distance. Guests appreciate the free parking available on-site with some noting a huge parking space and overall good parking conditions. However, there are mixed reviews regarding parking capacity with a few guests mentioning insufficient availability and a lack of parking space. Overall, while the parking experience is generally positive, it may be advisable to check availability during peak times.
Family
DoubleTree by Hilton Agra is highly recommended for families traveling with children, offering an extremely child and family-friendly atmosphere. The hotel staff engages well with children, ensuring a comfortable and enjoyable stay for both parents and kids. The family rooms come well-maintained, clean and sometimes include thoughtful additions like a separate bed for children. The kids’ zone, although in need of improvement, provides space for young ones to have fun. Families appreciate the clean pools and the overall environment that caters to both children and adults. Special breakfast orders and food that exceeds expectations add to the positive experience. While some amenities may not fully meet European standards, the hotel remains a strong choice for a memorable family stay.
Business
DoubleTree by Hilton Agra is well-suited for business travelers, offering a range of amenities tailored to their needs. This modern hotel provides essential facilities in the rooms, including complimentary business essentials, ensuring that every guest is well looked after. Checking-in is seamless and the hotel excels in offering good business facilities, making it an excellent choice for those traveling for business. The attentive service and comprehensive amenities make DoubleTree by Hilton Agra a reliable option for business guests.
Accessible
DoubleTree by Hilton Agra demonstrates a strong commitment to accessibility and inclusivity, making sure guests with disabilities feel comfortable during their stay. The staff, including those with disabilities, contribute to a welcoming atmosphere that simplifies the check-in process. The hotel itself is modern and offers easy access to various amenities, including clean and spacious rooms designed for convenience. Additionally, the firm mattresses ensure a comfortable night's sleep. These thoughtful touches underscore a great initiative towards creating an accessible environment for all guests.
Outdoor Pool
The outdoor pool at DoubleTree by Hilton Agra is a notable feature, offering guests a spacious and well-maintained area to relax. The pool itself is large, providing plenty of room for swimming and leisure. The surrounding area is kept in good condition, ensuring a pleasant environment for all visitors. Guests have praised the hotel staff for their kindness, adding to the positive experience around the pool. Additionally, the hotel offers fun activities for kids, making it a family-friendly destination. Some minor issues were mentioned regarding the pool being small and slippery when hot, but overall, the outdoor pool contributes to the hotel's wonderful reputation. Guests also enjoyed the spectacular breakfast, further enhancing their stay.
Luxury
DoubleTree by Hilton Agra encapsulates the essence of a luxurious stay, offering a memorable experience to its guests. The hotel impresses right from the smooth and fast check-in, setting a high standard for its exemplary service, which continues throughout the stay. Emphasized by elegant and meticulously cared-for surroundings, the property stands out with its dazzling luxury, offering superb guest behavior that exceeds expectations.
Guests rave about the presidential suite, which adds an extra layer of opulence. The large, ambient and clean atmosphere of the hotel, as well as the modern and orderly restaurant, contribute to complete relaxation and comfort. The spacious pool and fantastic food further enhance the experience, reflecting the hotel’s commitment to luxury.
A stay at DoubleTree by Hilton Agra is characterized by excellence in service and cleanliness, maintaining a consistent 5-star hotel feel. While some reviews suggest that it might not entirely meet 5-star standards, the majority appreciate the balance of luxury and good value for money provided by the hotel. Overall, the hotel delivers a luxurious experience worth revisiting.
Yes, DoubleTree by Hilton Agra has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at DoubleTree by Hilton Agra.
No, DoubleTree by Hilton Agra doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Agra.