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Summary of reviewsMercure Agen Centre has earned high praise for its strategic and convenient location. Positioned near major roads, the hotel offers excellent accessibility, making it a favored choice for travelers passing through the region. Proximity to downtown Agen, the Armandie rugby stadium, Walygator amusement park and a blend of dining options contribute significantly to its appeal. Despite a 15 to 30-minute walk to the city center, the peaceful setting and impressive soundproofing ensure a restful stay.
The breakfast receives mixed feedback. While many guests appreciate the extensive, generous and high-quality offerings, others feel the price is unjustified by the limited variety and occasional use of reheated food. The presence of construction works in the breakfast area might have affected some reviews.
Dining at Mercure Agen Centre caters to different preferences with nearby restaurants and an in-room kitchenette option. These adaptable dining choices help accommodate guests preferring either dining out or a quieter night in.
The rooms are a highlight, frequently described as spacious, modern and comfortable. Renovations have led to stylishly decorated accommodations with top-notch bedding and well-thought-out amenities, particularly suited for longer stays. Despite a few issues during ongoing construction, the rooms remain an inviting and tranquil retreat.
Cleanliness is an area where Mercure Agen Centre excels. Guests consistently commend the spotless rooms and public areas, attributing the hotel's calm atmosphere and well-maintained surroundings to meticulous cleaning standards. Staff professionalism and friendliness bolster the positive experiences with numerous guests highlighting the team’s helpfulness and welcoming demeanor.
The hotel's pool, while described as small, is well-received for its cleanliness and pleasant setting, offering a relaxing spot especially beneficial after long travels. Likewise, the parking facilities are appreciated for their convenience and secure environment, adding to the overall ease of stay.
The bedding receives strong accolades for comfort, despite mixed reviews about the sofa beds and occasional issues with pillows and mattress firmness. The primary beds, however, are overwhelmingly praised, contributing to a restful experience.
Though the WiFi service has its drawbacks, including slow speeds and frequent disconnections, it seems to be an area impacted by renovation works and thus presents a potential area for improvement.
Overall, guests find the Mercure Agen Centre offers excellent value, surpassing typical three-star expectations. Its strategic location, comfortable accommodations, cleanliness and welcoming staff make it a highly recommended stop for travelers. Show more
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Dog Friendly Aparthotel
This hotel welcomes dogs, offering a comfortable and convenient stay. It provides essential amenities and services suitable for guests travelling with pets, ensuring a pleasant experience for both.
Aparthotel with Swimming Pool
The hotel features a swimming pool and an outdoor terrace for relaxation. It is conveniently located near the city center, Stade Armandie, and Parc des Expositions. The rooms offer views of the pool.
Outdoor Pool
Aparthotel with Parking
This Mercure Hotel offers parking facilities. Its location in Agen and parking availability make it a practical option.
Accessible Aparthotel
This hotel is wheelchair accessible and offers 4 specifically designed rooms for people with reduced mobility.
4-Star Aparthotel
This hotel is located near the city center, close to Stade Armandie and Parc des Expositions. It features adaptable meeting spaces with natural daylight, a terrace, and a pool.
Aparthotel with Outdoor Pool
This hotel features a seasonal outdoor pool complemented by a large sunbathing terrace. A poolside bar is available for refreshments, and the hotel also mentions access to an aqua park.
Room Types
Family Room with Double Bed and Sofa Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Privilege Double Room with Pool ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Classic Double Room with Sofa BedProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Mercure Agen Centre boasts a highly favorable location for various types of travelers. Positioned near major roads and close to the highway, it offers excellent accessibility and ease of access, particularly for those on long journeys. Its proximity to the Armandie rugby stadium makes it a perfect spot for sports enthusiasts. The hotel is also conveniently situated near downtown Agen, ensuring that essential amenities, restaurants and shops are within easy reach.
Despite the hotel being somewhat removed from the city center—about a 15 to 30-minute walk—its geographical placement is described as ideal and very well-located. Visitors appreciate the calm and cleanliness of the establishment, as well as its quiet rooms and soundproofing, even during ongoing renovations. Spacious rooms and welcoming staff further enhance the comfortable experience.
For families and vacationers, the nearby Walygator amusement park and the small pool offer great recreational opportunities. Additionally, the convenient access to the Toulouse to Bordeaux highway ensures that exploring the region is straightforward. On-site parking and the nearby restaurant La Table de Michel Dussau come highly recommended.
Overall, Mercure Agen Centre's strategic positioning, combined with its comfort and convenience, make it a favored stop for both rest breaks and extended stays.
Breakfast
The breakfast experience at Mercure Agen Centre has garnered a mix of reviews from guests. Many praised it as generous, varied and enjoyable, describing the breakfast buffet as extensive and offering a hearty, satisfying start to the day. Positive comments noted its quality with some calling it delicious, very good and even top-notch in terms of service.
However, several reviews pointed out that the price of the breakfast was considered high relative to the options provided. Some guests felt that the variety was limited, especially given the cost and highlighted issues such as the presence of average-quality pastries and bread, reheated food and the lack of local products. There were also remarks about the breakfast area being under construction, which may have contributed to some of the limitations observed.
Overall, while the breakfast is highly regarded by many for its variety and quality, others believe there is room for improvement, particularly in terms of offering more diverse and higher-quality selections to justify the expense.
Dinner
Travelers staying at Mercure Agen Centre have noted a variety of dining options that cater to different preferences. For those who prefer to dine out, there are several quality restaurants in close proximity, including an excellent steak house and the easily accessible Hippopotamus right next to the hotel. Guests have also appreciated the nearby gourmet restaurants and the convenience of three dining establishments a short distance away.
For those looking for a quieter evening, the hotel’s small kitchenette offers the perfect solution, allowing guests to prepare light meals and enjoy a peaceful dinner without needing to venture outside. This option is particularly valued given the city's heavy traffic, which can make evening outings less appealing.
Moreover, guests commend the very good breakfast provided at the hotel, completing the well-rounded dining experience. Whether opting to dine in or explore nearby eateries, the hotel's facilities and location provide ample choice for a satisfying evening meal.
Rooms
Mercure Agen Centre offers guests a remarkable experience with its spacious and comfortable rooms. Travelers consistently praise the generous size of the rooms, highlighting their suitability for families and groups. The hotel has undergone recent renovations, resulting in modern and stylishly decorated accommodations. Guests appreciate the clean and well-maintained spaces, which contribute to a sense of comfort and relaxation. The apartments and studios are particularly noted for their well-thought-out amenities, including kitchenette facilities and separate living areas, making them ideal for longer stays. Bedding quality is frequently mentioned as being top-notch, ensuring a restful night's sleep. Despite occasional remarks about the ongoing renovation impacting other facilities, the rooms themselves remain a highlight, offering a tranquil and pleasant environment with excellent value for money. Overall, the comfortable, spacious and modern appeal of the rooms at Mercure Agen Centre leaves a positive impression on visitors.
Beds
Mercure Agen Centre receives consistent praise for its bedding, which is frequently described as very comfortable, excellent and even divine. Guests appreciate the comfort of the new, high-quality bedding with many highlighting that the beds provided a cozy and enjoyable sleep experience. The large beds in particular are noted for their comfort with several guests specifically mentioning this feature.
However, there are mixed reviews regarding the sofa beds. Some found them adequate for sleeping, while others experienced discomfort and noise. There are also a few mentions of hard pillows and occasional issues with the main beds being too hard. Despite these concerns, the overall feedback about the primary beds is overwhelmingly positive, indicating satisfied guests who valued the comfort during their stay.
While a few guests had specific complaints about bedding-related issues, the majority appear to have been pleased with the hotel's focus on providing comfortable sleeping arrangements, making it a strong point of recommendation.
Cleanliness
Mercure Agen Centre receives high marks for its exceptional cleanliness, consistently highlighted by numerous guests. Reviews frequently mention spotless bathrooms and meticulously cleaned rooms, often described as spacious and comfortable. The hotel’s overall upkeep is praised with both public areas and individual rooms noted for their impeccable condition.
Guests appreciate the modern, well-decorated interiors and commend the calm and peaceful atmosphere despite the presence of some construction works, which do not disrupt the tranquility due to good noise insulation. The hotel's welcoming and pleasant staff also contribute to the positive experience.
However, there are isolated mentions of issues, such as isolated incidences of unclean surroundings near the pool and occasional maintenance-related comments about furniture installation and subpar common areas. Despite these minor drawbacks, the general consensus remains overwhelmingly positive regarding the cleanliness at Mercure Agen Centre.
Staff
Mercure Agen Centre boasts a highly praised team, known for their exceptional friendliness and professionalism. Guests consistently highlight the welcoming nature of the staff, describing them as helpful, attentive and polite. From the moment of check-in, the friendly and smiling receptionists set a positive tone, making guests feel immediately at ease. The staff's remarkable sense of hospitality and service extends throughout the entire stay with many noting the top-notch and courteous treatment they received.
Despite a few isolated incidents of the staff appearing bothered by specific requests, the overall impression remains overwhelmingly positive. The dining room staff also receive commendation for their excellence. The consistently warm welcome and quality service contribute significantly to the enjoyable stays, making the staff a key asset of Mercure Agen Centre.
Wi-Fi
The guest reviews of Mercure Agen Centre highlight a mixed experience with the hotel's WiFi service. While the hotel's staff is noted for their friendliness, several guests reported that the WiFi connection can be quite temperamental. Issues such as slow speeds, frequent disconnections and an overall unreliable service were commonly mentioned. Additionally, there was feedback noting the absence of free WiFi and streaming services like Chromecast or Netflix on the TV. It appears that ongoing renovation work might have contributed to some of the WiFi issues. Overall, while the hotel provides good service in some areas, reliable WiFi remains a point of concern for many visitors.
Pool
The pool at Mercure Agen Centre consistently garners positive feedback from guests. It is described as clean, well-maintained and pleasant, offering a refreshing spot to relax, especially after a long journey. The pool area includes a spacious outdoor terrace and garden, adding to the overall appeal. While the pool may be considered small by some, it is appreciated for its serene atmosphere and secure environment, making it ideal for families with children. The pool's temperature and size seem well-suited for a quick dip or evening relaxation. Several guests noted that having a pool is a valuable amenity at the hotel, enhancing their stay and providing a delightful bonus for both adults and children. Despite its size, it remains a popular feature that contributes to the enjoyment and satisfaction of many visitors.
Parking
Mercure Agen Centre offers convenient and secure parking options that guests frequently praise. The ample, free parking facilities are seen as a significant advantage with on-site parking being easily accessible and closely monitored by staff. Many guests appreciate the easy access, especially those traveling via the nearby highway. The hotel's private parking, which can be accessed with a code at night, provides an added layer of security, creating a positive impression. Closed parking at night and specific spaces for storing bicycles securely further enhance the overall guest experience. Despite a few concerns about the availability of secure parking, the general consensus highlights parking as a strong point of the hotel, making it a reliable choice for travelers with vehicles.
3 Star
Mercure Agen Centre has garnered mostly favorable reviews from guests with many suggesting it deserves a rating higher than its three stars. Despite ongoing construction affecting some facilities, the rooms themselves remain intact and well-maintained. The value for money is repeatedly highlighted, making it an attractive option for budget-conscious travelers.
Guests praised the hotel’s cleanliness, describing it as spotless and repeatedly commended the welcoming and friendly staff. The hotel’s strategic location near major roads makes it a convenient stopping point for those on road trips.
Complaints were minimal but included inadequate towel service, issues with the kitchen crockery and uncomfortable mattresses. Additionally, some guests were annoyed by frequent requests to re-enter the Wi-Fi password.
Overall, Mercure Agen Centre is recognized for its excellent value, clean environment and helpful staff, making it a worthwhile stop for those traveling through the area.
Outdoor Pool
The outdoor pool at Mercure Agen Centre has received quite a bit of attention from its guests. Many guests found the pool pleasant and enjoyable, highlighting its cleanliness and the welcoming atmosphere. Described as cute and small, the pool offers a relaxing spot to unwind, particularly after a long drive. The presence of a terrace alongside the pool enhances the outdoor experience, providing a nice area for guests to lounge.
While some mentioned that the pool is not heated, others appreciated the added value of having an outdoor pool available. The size of the pool has led to mixed reviews; though it is family-sized and enjoyable, it can sometimes feel too small and crowded when many guests are using it. Despite its size, many guests considered it a pleasant amenity and a nice bonus to their stay with the added advantage of a terrace making it a well-rounded outdoor space.
Yes, Mercure Agen Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Agen Centre.
Yes, Mercure Agen Centre welcomes dogs.
Yes, parking facilities are available at Mercure Agen Centre.