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Summary of reviewsHoliday Inn Washington-College Pk I-95 stands out for its strategic location, situated off major highways I-495 and I-95, making it accessible for travel to Baltimore, Washington, D.C. and the University of Maryland. Guests appreciate the proximity to essential amenities such as shops, restaurants and the Metro Station. The hotel is praised for its cleanliness, comfortable rooms and friendly staff, creating a pleasant overall experience. Although improvements to the parking arrangement are suggested, the quiet and advantageous location, combined with good service and comfort, make the hotel a strong choice for visitors.
The complimentary breakfast receives notable praise, highlighted as a significant advantage. Guests commend the quality and variety, particularly the freshly made on-demand omelets and tasty home fries. The personable and friendly breakfast staff enhances the dining experience. However, there are minor critiques about limited variety and some items being lukewarm. Despite this, the breakfast is generally well-received.
Rooms are consistently regarded as clean, spacious and comfortable with well-maintained spaces and plenty of towels. The accommodations are enhanced by the friendly and professional staff. While some guests mention that the decor could use an update, the overall feedback remains positive. Additional amenities like a great pool and complimentary breakfast contribute to a satisfying stay.
Cleanliness standards at the hotel are decent with many guests noting clean and comfortable rooms. However, experiences vary with some reports of cleanliness issues such as hair in towels, dirty carpets and occasional unclean sheets. Despite these inconsistencies, the hotel offers a budget-friendly option for visitors with moderate expectations.
The staff receives high accolades for their friendliness and helpfulness, often going above and beyond to ensure a pleasant stay. Specific employees such as Ella, Diane and Michelle are frequently mentioned for their exceptional service. Front desk personnel are praised for their efficiency and courtesy, making the check-in and check-out processes smooth.
The pool receives mixed reviews; while many guests appreciate the heated indoor pool, describing it as clean and enjoyable, others note issues such as it being out of order or looking cloudy. Despite these drawbacks, the pool's availability is generally seen as a plus.
Parking is largely considered ample and convenient with a large free parking space available. Some guests do note occasional challenges in finding a spot or crowded conditions, but overall, parking is not a major issue.
Finally, the beds are frequently mentioned for their comfort and cleanliness with guests remarking on the comfortable mattresses and overall bedding experience. Although there are occasional comments about discrepancies in comfort levels, the prevailing sentiment reflects satisfaction with the quality and comfort of the beds.
Overall, Holiday Inn Washington-College Pk I-95 provides a convenient, comfortable and friendly environment for travelers with various positive aspects contributing to a generally pleasant stay.
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