Crowne Plaza Adelaide by IHG

Adelaide -34.92186500, 138.60768100 , 27 Frome Street (Show on Map)
8.5
Very Good


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Summary of reviewsCrowne Plaza Adelaide by IHG, is a fantastic choice for travelers looking for a centrally located hotel in Adelaide's CBD. The hotel is within walking distance to shops, cafes, bars and restaurants, making it convenient for exploring the city and attending events. The rooms are modern, clean and well-maintained with great views, comfortable beds and well-appointed bathrooms. The hotel's staff is friendly, polite and very helpful, providing exceptional customer service. The breakfast buffet is excellent with a great range of options available, including gluten-free options. The pool is fabulous, fun and beautiful, although it could benefit from more regular cleanings and towels for guest use. The hotel provides convenient parking options, although some guests had issues with staff overcharging for parking. Overall, Crowne Plaza Adelaide is a lovely and clean hotel that provides a comfortable stay and caters well to business travelers.
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Hotel near Golf Courses
Situated in Adelaide CBD, providing a central location and access to transportation routes necessary for reaching golf courses in the surrounding Adelaide metropolitan area, including West Torrens.

Hotel Taking Steps Towards Sustainability
While specific details are unavailable, as part of the IHG group, Crowne Plaza likely incorporates sustainability initiatives related to energy and water conservation, and waste management.

Hotel for Honeymoon
A newer, upscale hotel featuring contemporary design, stylish rooms, and a notable rooftop pool with city views, providing a chic and modern option for couples.

Family Friendly Hotel
Offers comfortable accommodations and a central location, making it easy for families to explore Adelaide's attractions. Provides a convenient base for a family vacation.

Business Hotel
Crowne Plaza Adelaide is designed for business travelers. It includes well-equipped meeting rooms, a business center, and high-speed internet. The hotel's services and amenities support successful business stays.

Hotel with Parking
Crowne Plaza Adelaide provides parking. It is located on Frome Street. The hotel is known for its central location and modern amenities.

Accessible Hotel
This hotel offers extensive accessibility features, including 9 wheelchair accessible rooms with spacious layouts, grab bars, tall toilets, adequate clear turning space in bathrooms, bathtub seats, handheld showers with hoses, handrails, safety bars in showers, and accessible bathroom controls. It also provides visual alarms, braille on lifts and in public areas, audible alarms in hallways, and a wheelchair lift to the pool deck, ensuring all guest areas are wheelchair accessible.

Hotel with Gym
The hotel provides a 24/7 gym equipped with state-of-the-art Technogym equipment, offering digital personal trainers and connectivity for workouts. There is also an outdoor heated infinity pool.

4-Star Hotel
This hotel provides a luxurious experience with well-appointed rooms and a range of facilities. Its central location and high standards of service make it ideal for both business and leisure travelers.

Hotel with Outdoor Pool
This hotel features a heated outdoor infinity pool located on Level 10 with views of the city and Adelaide Hills. The poolside bar, Luna10, enhances the experience. The pool is open daily from 7:00 am to 9:00 pm.

Hotel with Heated Pool
Features Adelaide's highest restaurant and an outdoor heated swimming pool with a poolside bar. It provides a unique experience with its elevated amenities.

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Room Types
Standard Room These Superior Rooms offer a cosy and contemporary feel with warm hues, thoughtful amenities, free WiFi and smart technology.

Standard King Room The King Deluxe Room offers cosy and plush bedding for a good nigh'ts sleep and is stylishly furnished with thoughtful amenities, smart technology, free WiFi and stunning city views from the 6th to 9th floors of the hotel.

1 King Bed Premium Adelaide Hill View These rooms feature floor to ceiling windows, from where you can enjoy spectacular views of the city of Adelaide, from floors 11 to 20. Provided are stylish and contemporary furnishings, smart technology and free WiFi.

Standard Double Room with Two Double Beds These rooms feature spectacular views of the city of Adelaide, from floors 6 to 9. Provided are stylish and contemporary furnishings, smart technology and free WiFi.

Premium Double Room with Two Double Beds and City View These rooms offer a cosy and contemporary feel with warm hues, thoughtful amenities, free WiFi and smart technology.

Standard King Room - Disability Access These rooms offer a cosy and contemporary feel with warm hues, thoughtful amenities, free WiFi and smart technology.

Junior King Suite with City View Experience contemporary luxury in the Junior Suite, featuring a walk-in wardrobe and an impressive bathroom with rain shower. Located between floors 11 and 20, the suites offer stunning views of the city of Adelaide.

One-Bedroom Suite with City View Experience contemporary luxury in the Executive Suite, featuring a walk-in wardrobe and an impressive bathroom with bathtub and rain shower. Located between floors 11 and 20, the suites offer stunning views of the city of Adelaide.

Standard King Room - High Floor Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Premium King Room with City View Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

2 Double Beds Premium Adelaide Hill View Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Crowne Plaza Adelaide by IHG, boasts a fantastic location in the heart of Adelaide's CBD. The hotel is centrally located and just steps away from shops, cafes, bars and restaurants. It is also within easy walking distance to some of Adelaide's biggest events, including the WOMAD music festival and the Adelaide Fringe Festival. Guests love the convenience of the location for exploring the city and attending events. The views from the rooms and pool deck are exceptional and the hotel has recently been renovated to provide guests with modern and comfortable accommodations. Families will find it to be a wonderful place to stay with easy access to nearby attractions like the art gallery, botanic gardens and the airport bus. Overall, the hotel is in a perfect location for both business and leisure travelers looking to explore Adelaide.

Breakfast
If you're looking for a hotel with a great breakfast, the Crowne Plaza Adelaide has plenty to offer. While some guests felt that the breakfast lacked variety, others were blown away by the excellent range of options available at the buffet. Guests described the breakfast as both good and amazing with some even calling it the best they'd ever had. The food was delicious, generous and well worth the cost. If you have dietary restrictions, you'll be glad to know that there are plenty of gluten-free options available. While there were a few complaints about chaos and a lack of crockery or plates in some areas, overall guests appreciated the excellent service and friendly staff who greeted them with a smile. Those who needed a lighter, quicker breakfast for business or festival crowds suggested the addition of a juice or coffee bar. All in all, guests were more than satisfied with the fantastic buffet breakfast and facilities at the Crowne Plaza Adelaide.

Rooms
Crowne Plaza Adelaide by IHG, offers modern, clean and well-maintained rooms with great views for guests to enjoy. While some guests reported small rooms and uncomfortable beds, many others raved about the comfortable and spacious rooms with some even describing their rooms as fabulous and lovely. Guests appreciated the hotel's central location, friendly staff and abundance of amenities like pool facilities and an amazing breakfast. The bathrooms were well-appointed and the storage space and abundance of towels were refreshing for guests. Additionally, the hotel seemed newly renovated and modern with an upscale design, making it a great choice for travelers seeking comfort and value.

Beds
The beds at Crowne Plaza Adelaide by IHG, have received consistently positive reviews from guests. Many have described the beds as super comfortable with some even calling them magical. Guests have also praised the spaciousness and warmth of the beds, while others have requested better pillows from reception. Despite the occasional complaint of uncomfortable pillows or small double beds, the majority of guests have raved about the cleanliness and comfort of the entire bed setup. The rooms themselves are described as nicely designed and comfortable with great views and the hotel overall is said to be recently renovated and lovely. The pool and facilities are impressive and breakfast is great. The beds are A+ and guests leave feeling like "happy campers."

Cleanliness
Crowne Plaza Adelaide by IHG is a great option for travelers who prioritize cleanliness during their stay. Guests rave about the hotel being clean, well-maintained and spotlessly clean. Even the bathroom is delightful and well-set out. Some guests are amazed by the level of cleanliness the hotel has, saying that everything is practically sparkling! The hotel is overall, lovely and clean which makes for an even more comfortable stay. The hotel's facilities are also up to par with high levels of cleanliness, unlike the pool that needs to be cleaned more regularly, housekeeping could likewise do a better job. Still, everything else was perfect. Even the comfy beds and clean modern rooms, which are spacious and nicely presented, make for an enjoyable stay. However, one guest reportedly experienced mold and yellow stains in their shower, but the majority of the guests didn't seem to find this problem. Overall, the hotel is one of the most exceptionally clean hotels most of the guests have ever stayed at, so much so that some guests mention the cleanliness in their reviews multiple times. Nevertheless, if you encounter any cleaning issues, don't hesitate to let the hotel staff know as the location is convenient and the friendly staff would be more than happy to help!

Staff
The staff of Crowne Plaza Adelaide by IHG are fantastic according to guest reviews. They are friendly, polite and very helpful. From the receptionist to the cleaning staff and everyone in between, this team makes guests feel welcome and catered to. The customer service, in particular, is exceptional with some guests describing it as spectacular. The staff are professional and well presented and they go out of their way to ensure guests have a pleasant stay. There were only a few negative comments about the staff with some guests feeling that certain staff members were rude or tried to overcharge them. However, these were rare exceptions and the overwhelming sentiment about the staff was extremely positive.

Pool
If you're looking for a hotel with a great pool, the Crowne Plaza Adelaide by IHG is definitely worth considering! Although a few guests noted that the pool is on the small side and it can be a bit exposed to the wind, most guests absolutely loved it. In fact, many praised the pool as fabulous, fun and beautiful. Plus, the pool facilities, including a nearby bar, are excellent. Although there aren't a ton of lounge chairs around the pool, guests generally appreciated the lovely pool area and warm water. Some guests did note that the pool could benefit from more regular cleanings and towels for guest use. Additionally, a few guests were disappointed that the pool wasn't located on the sunny side of the building and that there weren't more chairs available. However, the vast majority of guests seemed to have a great time relaxing by the pool and enjoying the fantastic views of the Adelaide hills. Overall, the pool at the Crowne Plaza Adelaide appears to be a wonderful amenity for travelers looking to unwind and enjoy some rest and relaxation.

Parking
Despite some minor parking issues, the Crowne Plaza Adelaide provides convenient parking options for guests. While some were unable to park larger vehicles like a Toyota Land Cruiser within the hotel car park, off-street private entrance parking next door was very convenient. However, be aware that parking is not connected to the hotel and can be expensive. Additionally, some guests had issues with staff overcharging for parking or being charged extra for a parking pass that wouldn't work. Nevertheless, the hotel does have a deal with Autopark next door where guests can leave and return as many times as they want for $30/night. Overall, while some guests were surprised by having to manage car parking, the convenience of the hotel's parking options outweighed any inconvenience.

Business
Crowne Plaza Adelaide by IHG is an ideal choice for business travelers with its attention to detail and well-laid-out facilities. It is conveniently located and adequately established for either a work or personal trip. The hotel has a good bar and business center, perfect for networking or relaxing after a long day of work. Guests praised the staff's efforts, especially when the restaurant was closed and they went out of their way to ensure a smooth experience. However, some guests faced issues with tax invoices, emphasizing the need for improved systems. The hotel could also benefit from cheaper, quicker and lighter breakfast options for business and festival crowds on the go. Overall, Crowne Plaza Adelaide provides a comfortable stay and caters well to business travelers.


Yes, Crowne Plaza Adelaide by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Crowne Plaza Adelaide by IHG.

No, Crowne Plaza Adelaide by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Adelaide by IHG.

Yes, Crowne Plaza Adelaide by IHG has a gym.

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