Cosmo on Bank

Adelaide -34.92262200, 138.59749400 , 25 Bank St (Show on Map)
5.4
Rated


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Summary of reviewsCosmo on Bank boasts an enviable location in the heart of Adelaide’s Central Business District, a feature frequently praised by guests. Its close proximity to landmarks like Hindley Street, Rundle Mall, Adelaide Oval and the Convention Centre makes it ideal for both leisure and business travelers. The nearby restaurants, bars, cafés and shops add to its allure, especially for younger visitors eager to explore the nightlife. The convenience of public transport further enhances the appeal, though the vibrant locale can sometimes result in noise issues, particularly at night.

Despite its prime location, the rooms at Cosmo on Bank present a mix of experiences. Guests appreciate the spaciousness and amenities like mini kitchens, making it suitable for longer stays. However, many reviews point out the dated nature of the rooms with common complaints about cleanliness and maintenance issues such as dirty carpets, peeling paint and mould in bathrooms. Noise levels from the street and other guests are also cited as a frequent disturbance due to inadequate soundproofing.

Cleanliness is another recurring issue with several guests noting dirty floors, stained carpets and unclean bathrooms. Encounters with cockroaches, cigarette smells and food remnants from previous occupants highlight serious hygiene concerns. Public areas like hallways and elevators also suffer from neglect, exacerbating the overall sense of uncleanliness.

Staff interactions at Cosmo on Bank vary widely. Many guests report friendly, helpful and accommodating receptionists who enhance their stay. However, instances of rude and unprofessional behavior were also mentioned, indicating inconsistency in service quality. Management has been both praised and criticized, suggesting a need for more uniform guest treatment.

WiFi connectivity at the hotel receives mixed reviews. While some guests find the free WiFi service satisfactory, others experience intermittent connectivity issues. This can be particularly troublesome for guests relying on stable internet access for streaming or work.

For families, Cosmo on Bank poses several challenges. Concerns about cleanliness and safety, along with noise levels at night, make it less ideal for those traveling with children. Despite helpful staff, the lack of specific family-friendly amenities and provisions detracts from the overall experience for families.

The hotel's proximity to Adelaide's nightlife scene is a double-edged sword. While it attracts partygoers eager to enjoy the vibrant nightlife, the resulting street noise can be a significant nuisance for light sleepers.

Beds at the hotel receive mixed feedback. Some guests find them clean and comfortable, while others report issues with old, hard mattresses and poorly maintained bedding. The quality of sleep varies notably depending on the specific room and bed configuration.

Cosmo on Bank is generally seen as offering reasonable value for money, fitting its three-star rating. Although some guests believe it deserves a lower rating, others find it satisfactorily meets three-star expectations. The hotel, though old, provides a basic and affordable accommodation option.

Finally, Cosmo on Bank attempts to exude a boutique charm with its thoughtfully decorated spaces. While some aspects of the building could benefit from renovation, the boutique style and unique ambiance are appreciated by many guests. Overall, prospective visitors should weigh the pros and cons of its central location, room conditions and service variability when considering a stay at Cosmo on Bank.
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Categories
Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

3-Star Hotel

Room Types
King Room This room features a smart TV with Netflix.

Twin Room This room features a smart TV with Netflix.

Deluxe King Room This room features a seating area and a smart TV with Netflix.

Deluxe Twin Room This room features a seating area and a smart TV with Netflix.

Two-Bedroom Apartment This apartment features a seating area, a kitchenette and a smart TV with Netflix.

Guest Reviews
5.4
Rated
Location
Cosmo on Bank offers an enviable location in the heart of Adelaide’s Central Business District. Guests frequently commend its close proximity to key landmarks such as Hindley Street, Rundle Mall, Adelaide Oval and the Convention Centre. This makes it a perfect base for both leisure and business travelers. The convenience of being near public transport, including trains, trams and buses, ensures that getting around the city is hassle-free.

Nestled in a vibrant area bustling with restaurants, bars, cafés and shops, it provides ample options for dining and nightlife, making it particularly appealing for younger visitors and those keen on nightlife activities. The immediate neighborhood is praised for the ease of access to amenities and various attractions, contributing significantly to guests’ positive experiences.

However, some reviews note that the vibrancy comes with occasional noise, especially from nearby nightlife spots, which may affect light sleepers. In terms of value, many guests find the location to be the standout feature, often highlighting it as the primary reason for their stay. Despite mixed feelings regarding other aspects of the hotel, the central and convenient location of Cosmo on Bank remains its most celebrated attribute.

Rooms
Cosmo on Bank offers a mixed bag of experiences when it comes to their rooms. Positively, many reviews highlight the spaciousness of the accommodations, which includes features like mini kitchens with essential amenities such as sinks, kettles and fridges. This is especially convenient for longer stays. The room sizes are generally considered good and the city-central location adds to the convenience for guests looking to explore.

However, it's clear that the hotel needs substantial improvements. Numerous guests reported that the rooms are outdated and in dire need of refurbishment. Issues such as dirty carpets, peeling paint, broken windows and mould in bathrooms are frequently mentioned. Cleanliness is a recurrent problem with several guests encountering unclean conditions like filthy windows, dirty walls and stained bed linens.

The noise levels are another significant drawback, as single-pane windows fail to insulate against the street and internal sounds, leading to disturbed sleep for many. Furthermore, broken amenities such as air conditioning, showers and fridges contribute to the dissatisfaction. The online images of the rooms also seem to be misleading, as many reviews state the actual conditions are far worse.

Despite these challenges, some guests did find their rooms to be clean and felt that the price point was reasonable given the central location. The efforts to renovate during their stay hint at potential improvements in the future. Overall, while the hotel might suffice for budget-conscious travelers who value space and location, it's far from ideal for those seeking comfort and modern amenities.

Beds
The bed experience at 'Cosmo on Bank' has been a mix of commendable comfort and significant drawbacks. Many guests lauded the beds as comfy, clean and large, which often facilitated a good night's rest. The availability of extra pillows and clean sheets further contributed to positive impressions. However, there were notable issues reported with some beds being described as old, hard or uncomfortable, often resulting from two single beds pushed together to act as a king, leading to discomfort and alignment problems. Bedding quality varied significantly with reports of thin pillows, lack of mattress protectors and sometimes dirty, stained or minimal bed linens. These inconsistencies suggest that while some guests found the beds at Cosmo on Bank to be inviting and supportive, others struggled with poorly maintained or improperly configured sleeping arrangements.

Cleanliness
Nestled in a location with WiFi accessibility, the Cosmo on Bank has garnered a range of feedback predominantly highlighting cleanliness issues. Despite a few mentions of clean rooms and clean towels, the general sentiment paints a troubling picture. Reports repeatedly mention dirty floors, stained carpets and unclean bathrooms. Stained sheets, moldy shower curtains and dusty surfaces add layers to an overall sense of neglect. Facilities appear outdated and inadequately maintained with issues like broken air-conditioners, cracked windows and malfunctioning lights common.

Guest experiences reveal encounters with cockroaches, lingering cigarette smells and even food remnants from previous occupants, raising serious hygiene concerns. Public areas such as hallways, elevators and communal lounges were found dirty and in need of a thorough refurbishment.

The description extends beyond merely dated interiors; the pervasive state of uncleanliness affects both the rooms and common areas, dampening the overall guest experience. In summary, while the location and WiFi might be seen as positives, the extensive cleanliness and maintenance issues significantly overshadow these aspects, making it a place that evidently needs substantial improvement.

Staff
The reviews of 'Cosmo on Bank' shed considerable light on the contrasting experiences guests have had with the hotel staff. Many guests highlighted that the reception staff were friendly, great and often went out of their way to help, making the check-in process pleasant and assisting with bags and car parking. Multiple mentions of staff being polite, accommodating and welcoming paint the picture of a team committed to enhancing guest experiences. Guests appreciated the informed and understanding receptionists, who were described as super polite and knowledgeable about the local area.

However, not all feedback was positive. There were notable instances where guests encountered rude and unprofessional behavior, particularly when the reception was managed by what they deemed less courteous personnel. Reports of staff being unhelpful and displaying a nasty attitude also surfaced, indicating inconsistency in the level and quality of service provided. The management, in some reviews, received praise for being fantastic and attentive, while other reviews criticized them for being arrogant and unwilling to assist.

Overall, while a significant number of guests found the staff friendly, willing to help and pleasant, there remains room for improvement to ensure consistency in guest experiences and to address the concerns raised by those who had less satisfactory interactions.

Wi-Fi
Cosmo on Bank offers mixed experiences when it comes to WiFi connectivity. While some guests found the WiFi to be good and appreciated the free access, others encountered issues such as the connection cutting in and out or not working at all. The free WiFi was highlighted positively, especially appreciated by families whose children enjoyed streaming services like Netflix. However, a few guests did have to resort to using their own data for streaming due to unreliable internet. An interesting note is that the WiFi had not been updated since its installation in 2005, which might explain the occasional inconsistencies in service quality.

Family
Cosmo on Bank presents challenges for families traveling with children. Reviews indicate several issues with child safety, such as the sofa bed not being safe and the room not being child-friendly. Parents noted concerns about cleanliness and safety, making the hotel less than ideal for families. Essential provisions for children are lacking with no specific family rooms available. The noise levels at night also disrupted children's sleep, contributing to an unsettled stay. While the location is convenient and the staff were helpful with family requirements, the overall environment is not recommended for a comfortable family stay.

Nightlife
Located right in the heart of Adelaide's bustling nightlife district, the Cosmo on Bank is a hotel that places guests amidst a vibrant array of bars, nightclubs and party venues. The convenient location is highly appreciated by those looking to immerse themselves in the area's energetic nightlife scene. However, this central spot comes with a significant downside: substantial noise levels.

Guest reviews frequently mention the considerable street noise, especially on weekends. The sounds of music, revelers and occasional fights persist into the early hours of the morning, contributing to a very lively but often disruptive atmosphere. The noise permeates both from the street below and neighboring establishments, making it nearly impossible to escape, even within the rooms. There is no soundproofing, allowing outside clamor to intrude directly into the guest spaces. This can be particularly challenging for light sleepers or those preferring quiet accommodations, as the noise from the nightlife can be extremely clear and constant.

Despite the noise, the hotel's proximity to popular nightlife venues makes it a prime spot for partygoers who plan to join in the nocturnal festivities. While the area’s vibrant scene and convenient location right next to nightlife hubs are major draws, expectations for a peaceful night's sleep might not be met. Those sensitive to loud environments or seeking tranquility may want to consider these factors carefully before booking a stay at Cosmo on Bank.

3 Star
Located in a respectable area, Cosmo on Bank offers reasonable value for money with basic facilities, fitting its three-star rating. Although some guests argue that it should be rated as a two-star hotel or even less, others affirm that it meets the expectations for a three-star property. The hotel is old but still provides a clean and comfortable experience for budget travellers.

While the rooms may need refreshing and might not look exactly like the photos, the overall stay is as advertised for a 3-star hotel. Despite its age, the accommodation is quite satisfactory for the price point. The staff tries their best to maintain good service and make guests feel welcome.

Overall, Cosmo on Bank is a decent choice for those looking for cheap accommodation with basic facilities, keeping in mind its rating and the value it offers.

Boutique-Style
Cosmo on Bank exudes a unique boutique charm with its thoughtfully decorated spaces and a freelanced feel. Despite some dated aspects that may not appeal to everyone, the hotel's smart boutique street location stands out. The building conversion is impressive, showcasing a fancy style that complements the boutique ambiance. However, potential guests should be aware of older rooms that could benefit from renovation and a lobby and elevator that may come across as tacky. Overall, the photos reflect the boutique essence accurately, though certain areas might attract a mixed reception.


No, Cosmo on Bank doesn't have any pool.

No, a spa isn't available at Cosmo on Bank.

No, Cosmo on Bank doesn't allow dogs.

No, parking facilities aren't available at Cosmo on Bank.

No, Cosmo on Bank doesn't have a gym.

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