4-Star HotelSummary of reviews related to the '4 Star' categoryVisitors to the Best Western Plaza Hotel Wels have expressed a consistent expectation gap in relation to its four-star rating. Many guests reported that the hotel's facilities and services do not align with what is typically offered by a four-star establishment. Frequent mentions of cleanliness issues, outdated furniture and the absence of air conditioning have been points of contention. Additionally, basic amenities such as regular bed sheet changes were found lacking, even for extended stays. The overall service quality also fell short of the four-star standard, prompting several reviewers to suggest that the hotel would be more accurately classified as a three-star property. While some may find the hotel suitable, the general consensus reveals a significant discrepancy between advertised and actual experiences.
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