Hotel Delfines Acapulco by NG Hoteles
Acapulco
16.86158700,
-99.87765900
,
Costera Miguel Aleman Y Reyes Catolicos Fracc. Magallanes
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Summary of reviewsHotel Delfines Acapulco by NG Hoteles is situated in an enviable location that draws guests seeking convenience and accessibility. Nestled in a central area, the hotel places visitors within easy reach of Acapulco's main attractions and a mere block from the beach. This strategic placement makes it a prime choice for sunseekers and those eager to explore local amenities such as restaurants, shops, and essential services.
The friendly staff is often praised for their attentiveness and welcoming nature, contributing positively to the guest experience. Visitors traveling with pets appreciate the hotel's pet-friendly policy. The spacious rooms are highlighted positively, despite some feedback suggesting the need for improvement in cleanliness and maintenance. Guests have noted issues like outdated facilities and the occasional presence of insects that could be addressed to enhance comfort.
The breakfast receives mixed reviews, with guests finding the food tasty but expressing a desire for more variety and improved service. The all-inclusive offering is seen as affordable but limited, with guests pointing out a lack of dining options and a sparse buffet. Despite these challenges, the family-friendly pools are a valued feature, providing a pleasant area for relaxation.
While connectivity is limited to the lobby, offering primarily offline enjoyment, the beach's close proximity is a major draw. Hotel Delfines Acapulco provides an excellent base for beach enthusiasts and those eager to explore Acapulco's vibrant street life. Some areas require attention, such as Wi-Fi access, room cleanliness, and bed comfort. Addressing these would significantly enhance guest satisfaction at this otherwise strategically located hotel.
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The friendly staff is often praised for their attentiveness and welcoming nature, contributing positively to the guest experience. Visitors traveling with pets appreciate the hotel's pet-friendly policy. The spacious rooms are highlighted positively, despite some feedback suggesting the need for improvement in cleanliness and maintenance. Guests have noted issues like outdated facilities and the occasional presence of insects that could be addressed to enhance comfort.
The breakfast receives mixed reviews, with guests finding the food tasty but expressing a desire for more variety and improved service. The all-inclusive offering is seen as affordable but limited, with guests pointing out a lack of dining options and a sparse buffet. Despite these challenges, the family-friendly pools are a valued feature, providing a pleasant area for relaxation.
While connectivity is limited to the lobby, offering primarily offline enjoyment, the beach's close proximity is a major draw. Hotel Delfines Acapulco provides an excellent base for beach enthusiasts and those eager to explore Acapulco's vibrant street life. Some areas require attention, such as Wi-Fi access, room cleanliness, and bed comfort. Addressing these would significantly enhance guest satisfaction at this otherwise strategically located hotel.
Hotel near The Beach
Situated on Costera Miguel Aleman, this hotel is near the beach. Its location provides easy access to the sea and nearby attractions.
Hotel with Parking
Hotel Delfines Acapulco by NG Hoteles offers private parking and parking on site. Parking is included as a facility.
Hotel with All Inclusive Packages
Dog Friendly Hotel
Guest Reviews
Hotel Delfines Acapulco by NG Hoteles boasts an enviable location that draws guests seeking convenience and accessibility. Nestled in a central area, the hotel places visitors within effortless reach of Acapulco's main attractions. A key highlight is its proximity to the beach, just a block away, making it ideal for sunseekers and water enthusiasts. Guests appreciate being steps from the waterfront and within easy access to local amenities like restaurants, shops, and essential services such as banks and the ubiquitous OXXO convenience stores.
The superb location means everything is within walking distance, including a bustling market, which adds to the charm of this coastal area. While the hotel is set slightly back from the beach itself, this doesn't hinder the enjoyment of its strategic placement. Those staying at the hotel will also find it a breeze to explore the vibrant city life that Acapulco offers, thanks to its central and accessible position.
In addition to the great location, visitors have noted the spacious rooms and commend the friendly service provided by the staff, enhancing the overall experience. For those traveling with furry companions, the hotel’s pet-friendly status is a welcomed feature. Whether guests are looking to enjoy a laid-back beach holiday or immerse themselves in the local culture, the strategic location of Hotel Delfines Acapulco serves as an excellent base for various escapades.
The breakfast experience at Hotel Delfines Acapulco by NG Hoteles receives mixed feedback from guests. Many appreciate the quality of the food, describing it as good and delicious, with drinks being particularly tasty. However, there are notable concerns about the variety and service associated with the breakfast buffet. Guests have mentioned that the buffet feels limited, offering just eggs prepared in two styles, chilaquiles, coffee, and juice, with no fruit, bread, or tortillas featured. Some guests find the breakfast offerings to be weak or lacking compared to expectations set by promotions. The buffet service receives criticism for being sparse and requiring guests to line up to be served. Additionally, breakfast is not included in the stay, which might be a deciding factor for some travelers. While there are positive remarks regarding service and meal value when considering all three daily meals at a low cost, consistent feedback suggests the breakfast could benefit from greater variety and improved service.
Hotel Delfines Acapulco by NG Hoteles has received guest reviews highlighting both positive and negative aspects of their room accommodations. Visitors consistently noted the spaciousness of the rooms, with some acknowledging that they appeared decent and clean upon initial inspection. However, numerous reviews point out significant areas for improvement in the state and comfort of the rooms.
Guests frequently expressed dissatisfaction with the cleanliness and maintenance of the rooms, citing issues such as dirt, mold, unpleasant odors, and insect presence, including mosquitoes and cockroaches. The facilities appeared outdated, with several reviews mentioning air conditioning not functioning, uncomfortable mattresses, and linens that were worn and stained. Reports of cracked screens, damaged furnishings, and a lack of basic amenities like soap and towels were also common.
In some instances, guests experienced issues with room allocations, receiving rooms that were not prepared or available at the promised check-in time, leading to further inconveniences. Overall, despite the affordability of the accommodation, there is a clear need for improvement in cleanliness, comfort, and maintenance to enhance the guest experience at the hotel.
Hotel Delfines Acapulco by NG Hoteles seems to face several challenges regarding the comfort and quality of their beds, as reflected in guest reviews. Many guests have expressed dissatisfaction, noting that the mattresses are old and can emit unpleasant odors. The noise generated from the beds is significant enough to disturb sleep, and the mattresses, often described as hard and uncomfortable, don't provide adequate rest. Some rooms reportedly have substitutes for mattresses, such as foam rubber, which adds to the discomfort. Pillow quality seems to be comparable to the mattresses, contributing further to the unsatisfactory sleeping experience. Though the review specifics point primarily to shortcomings, addressing these issues could significantly enhance guest comfort and overall satisfaction.
Hotel Delfines Acapulco by NG Hoteles unfortunately falls short in terms of cleanliness, according to guest reviews. Many visitors have expressed dissatisfaction with the state of the rooms and facilities, citing issues such as dirty bathrooms, stained sheets and towels, and a pervasive smell of dampness. The facilities appear to be in a state of disrepair, with cracked tiles, fractured walls, and neglected hallways contributing to a general feeling of neglect.
Guests frequently highlighted the need for improved maintenance and cleaning services, noting problems such as water leaks, stuck gum, and lingering odors from previous occupants. The age and condition of the bathroom amenities, including the lack of soap and shampoo, are concerns some guests have raised, and the air conditioning is reported to be ineffective. Common areas suffer from similar issues, with broken tiles and a gloomy appearance at night.
Overall, the experiences shared by guests suggest that Hotel Delfines Acapulco requires substantial improvements in cleanliness and facility upkeep to offer a pleasant stay. The reviews indicate significant room for enhancement to meet guest expectations and assure visitor comfort.
Hotel Delfines Acapulco by NG Hoteles garners mixed reviews regarding its staff, displaying both commendable and challenging aspects. Positively noted is the attentiveness and friendliness of the staff in various situations. Guests appreciated the welcoming nature and extended support from the team, highlighting moments where questions were swiftly answered and genuine hospitality was experienced. The staff's approach toward pet owners was appreciated, although the clarity regarding additional costs was called for.
On the critical side, several reviews mention issues primarily with the reception staff, describing them as indifferent or even rude. The reception service has been flagged for delayed room authorizations and unsatisfactory treatment, leaving some guests feeling neglected. Additionally, the attitude of certain staff members during evening shifts has been described as despotic, contributing to a sometimes authoritarian atmosphere rather than a supportive one.
Moreover, while the reception staff occasionally provide good service, there are instances where guests perceive a lack of accountability within the team. The need for improved maintenance and cleaning within the rooms further indicates areas where the hotel could enhance guest satisfaction. Overall, while there are pockets of exceptional service and amiable staff interactions, consistency in service delivery seems to be a point where Hotel Delfines Acapulco can improve to better meet guest expectations.
Hotel Delfines Acapulco by NG Hoteles presents a unique yet challenging experience for guests prioritizing connectivity. The reviews consistently highlight a lack of Wi-Fi throughout most parts of the hotel, particularly in the rooms and pool area. Guests report that internet access is mainly available only in the lobby. This inconsistency in Wi-Fi availability can be a significant inconvenience for those intending to stay connected during their visit. Hotel management might need to focus on improving internet services to meet travelers' expectations better. Despite these concerns, the location's potential might appeal to those who prefer to disconnect and seek a more offline holiday experience.
Nestled just a block away from the sparkling shores, Hotel Delfines Acapulco by NG Hoteles offers an enviable location for beach enthusiasts. This hotel boasts a superb position with its close proximity to the coast, providing guests an easy stroll to enjoy the amazing beach. Not only is the beach easily accessible, but the surrounding area also offers convenience with nearby attractions such as a little market and the vibrant waterfront, enhancing the overall location appeal. The combination of its perfect location and a family-friendly pool makes it an ideal choice for those looking to enjoy the coastal delights of Acapulco.
Hotel Delfines Acapulco by NG Hoteles offers an all-inclusive experience that garners mixed reviews from its guests. While the hotel provides an affordable option for travelers, there are areas that could be improved to better meet expectations. The all-inclusive service often falls short, with limited dining options that sometimes only include two dishes and the inclusion of just one snack per day. Despite the promise of a buffet, the offerings do not align with typical all-inclusive expectations.
On a brighter note, the hotel's pools are highlighted as a positive aspect. The family-friendly pools provide a pleasant space for guests to relax and enjoy their time without any hassle. Overall, while the hotel's price point is considered reasonable, potential visitors may find the all-inclusive services lacking compared to similar offerings elsewhere.
Location Show Map
Location
The superb location means everything is within walking distance, including a bustling market, which adds to the charm of this coastal area. While the hotel is set slightly back from the beach itself, this doesn't hinder the enjoyment of its strategic placement. Those staying at the hotel will also find it a breeze to explore the vibrant city life that Acapulco offers, thanks to its central and accessible position.
In addition to the great location, visitors have noted the spacious rooms and commend the friendly service provided by the staff, enhancing the overall experience. For those traveling with furry companions, the hotel’s pet-friendly status is a welcomed feature. Whether guests are looking to enjoy a laid-back beach holiday or immerse themselves in the local culture, the strategic location of Hotel Delfines Acapulco serves as an excellent base for various escapades.
Breakfast
Rooms
Guests frequently expressed dissatisfaction with the cleanliness and maintenance of the rooms, citing issues such as dirt, mold, unpleasant odors, and insect presence, including mosquitoes and cockroaches. The facilities appeared outdated, with several reviews mentioning air conditioning not functioning, uncomfortable mattresses, and linens that were worn and stained. Reports of cracked screens, damaged furnishings, and a lack of basic amenities like soap and towels were also common.
In some instances, guests experienced issues with room allocations, receiving rooms that were not prepared or available at the promised check-in time, leading to further inconveniences. Overall, despite the affordability of the accommodation, there is a clear need for improvement in cleanliness, comfort, and maintenance to enhance the guest experience at the hotel.
Beds
Cleanliness
Guests frequently highlighted the need for improved maintenance and cleaning services, noting problems such as water leaks, stuck gum, and lingering odors from previous occupants. The age and condition of the bathroom amenities, including the lack of soap and shampoo, are concerns some guests have raised, and the air conditioning is reported to be ineffective. Common areas suffer from similar issues, with broken tiles and a gloomy appearance at night.
Overall, the experiences shared by guests suggest that Hotel Delfines Acapulco requires substantial improvements in cleanliness and facility upkeep to offer a pleasant stay. The reviews indicate significant room for enhancement to meet guest expectations and assure visitor comfort.
Staff
On the critical side, several reviews mention issues primarily with the reception staff, describing them as indifferent or even rude. The reception service has been flagged for delayed room authorizations and unsatisfactory treatment, leaving some guests feeling neglected. Additionally, the attitude of certain staff members during evening shifts has been described as despotic, contributing to a sometimes authoritarian atmosphere rather than a supportive one.
Moreover, while the reception staff occasionally provide good service, there are instances where guests perceive a lack of accountability within the team. The need for improved maintenance and cleaning within the rooms further indicates areas where the hotel could enhance guest satisfaction. Overall, while there are pockets of exceptional service and amiable staff interactions, consistency in service delivery seems to be a point where Hotel Delfines Acapulco can improve to better meet guest expectations.
Wi-Fi
Beach
All-Inclusive Packages
On a brighter note, the hotel's pools are highlighted as a positive aspect. The family-friendly pools provide a pleasant space for guests to relax and enjoy their time without any hassle. Overall, while the hotel's price point is considered reasonable, potential visitors may find the all-inclusive services lacking compared to similar offerings elsewhere.
No, Hotel Delfines Acapulco by NG Hoteles doesn't have any pool.
No, a spa isn't available at Hotel Delfines Acapulco by NG Hoteles.
Yes, Hotel Delfines Acapulco by NG Hoteles welcomes dogs.
Yes, parking facilities are available at Hotel Delfines Acapulco by NG Hoteles.
No, Hotel Delfines Acapulco by NG Hoteles doesn't have a gym.
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