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Summary of reviewsHotel Acapulco Malibu offers an exceptional beachfront experience in a prime location, providing guests with stunning ocean views and easy access to both relaxation and vibrant local attractions. The spacious and well-maintained rooms, which feature private terraces and convenient amenities like small refrigerators, add to the comfort of the stay, despite some guests noting that updates to the decor and furnishings could enhance the experience further.
The hotel's cleanliness is widely appreciated, with visitors consistently praising well-kept rooms, pools, and the adjacent beach, reinforcing the overall comfort and pleasure of the environment. Although the facilities could benefit from increased maintenance, the attention to cleanliness compensates for any dated aspects.
A highlight of the Hotel Acapulco Malibu is its attentive and friendly staff, who consistently demonstrate exceptional service across all areas, from reception to restaurants and poolside. The hospitality team plays a significant role in fostering a welcoming atmosphere, with particular staff members like Fernando and Lorena being singled out for their dedication. This customer-focused approach ensures guests feel valued and enhances the overall experience.
Dining at the hotel is complemented by picturesque views, offering a breakfast and dinner service that generally satisfies guests with its quality and ambiance, although some suggest more variety would be beneficial. The restaurant and poolside amenities consistently receive high praise for their atmosphere and service, making dining a memorable part of the stay.
Families find Hotel Acapulco Malibu to be a desirable destination due to its serene setting and family-friendly facilities, such as the kid-friendly pool. Though there might be minor critiques regarding menu options and bedding comfort, the hotel excels in providing a peaceful getaway that caters to families seeking relaxation in a sun-drenched coastal environment.
Overall, Hotel Acapulco Malibu's superb location, cleanliness, commendable service, and beachfront accessibility combine to create a fulfilling experience for visitors seeking a tranquil yet vibrant coastal escape. Show more
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Categories
Hotel near Golf Courses
Recognized as a top golf resort in Acapulco, this hotel provides a convenient location on Costera Miguel Aleman. Its resort amenities complement a golf vacation, allowing guests to easily access local courses.
Beachfront Hotel
Located on Costera Miguel Aleman, offering beach access. Provides a simple and convenient option for a beachfront stay.
Hotel near The Beach
Situated on Costera Miguel Aleman, this hotel offers a convenient location near the beach. Guests can enjoy the proximity to the sea and other attractions.
Family Friendly Hotel
Hotel Acapulco Malibu is a family-friendly hotel. It provides a comfortable stay with amenities suitable for families seeking relaxation and convenience.
Hotel near Nightlife Spots
Positioned along Avenida Costera Miguel Aleman, it's in the middle of Acapulco's tourist hub, surrounded by shops, restaurants, and bars. This location makes it easy to experience the local nightlife.
4-Star Hotel
This hotel provides comfortable accommodations and a convenient location. It features an outdoor swimming pool, a golf course, and a beauty salon.
Hotel with Outdoor Pool
Located on the Costera Miguel Alemán, this hotel offers an outdoor pool. It provides a convenient option for travelers seeking a centrally located hotel with pool access.
Hotel with Swimming Pool
Panoramic View Pool Pool Water Slide Outdoor Pool
Business Hotel
Hotel with Pool Water Slide
Hotel with Panoramic View Pool
Room Types
King RoomFeaturing a minibar and cable TV, this air-conditioned room has a seating area and overlooks the city. The bathroom has a shower and provides toiletries. The bed available is a king-sized bed.
Double Room with Two Double BedsFeaturing a minibar and cable TV, this air-conditioned room has a seating area and overlooks the city. The bathroom has a shower and provides toiletries.
Guest Reviews
8.2
Very Good
Location
Hotel Acapulco Malibu enjoys a prime location on the beachfront, offering guests stunning views of the ocean. Positioned right in front of the beach, the hotel boasts an excellent and easily accessible locale, providing visitors with a tranquil yet vibrant coastal experience. Guests find it convenient for both relaxation and exploration, as it is only 1 km away from the lively nightlife scene of Acapulco and surrounded by a plethora of dining options and bars.
Besides its unbeatable location, the hotel is praised for its cleanliness and attentive service, ensuring a comfortable stay for its visitors. The spacious and well-maintained rooms, coupled with clean and inviting pools near the ocean, further enhance the appeal of this destination. The hotel's proximity to local attractions allows guests to enjoy the vibrant surroundings while lounging in a peaceful environment without overcrowding.
Despite some mentions of older facilities and an expensive restaurant, the attentive staff and calm atmosphere make up for these minor qualms. With direct access to a wide and beautiful beach, guests appreciate the privacy and easy beach access afforded by Hotel Acapulco Malibu’s privileged positioning. All in all, it is a well-located spot for a relaxing beachside getaway, blending comfort, service, and accessibility in a central and sought-after area.
Breakfast
Hotel Acapulco Malibu offers a breakfast experience that has garnered a mix of opinions from its guests, with a notable lean towards positive feedback. Many travelers appreciated the very complete and good quality breakfasts served in the hotel's restaurant, often describing them as tasty and delicious. The breakfasts are highlighted for their high quality, making the restaurant a recommended spot for morning meals and lunch alike. Guests enjoyed the excellent breakfast while savoring a view of the sea, which adds a delightful ambiance to their dining experience.
Despite these positive remarks, some guests noted limitations such as a lack of variety and few options for the cost, as the breakfast is not buffet-style but rather predetermined by the hotel. A couple of reviews mentioned experiencing inconsistent service levels and flavors not meeting their expectations. Nonetheless, with options for breakfast at an additional cost and its excellent location, the breakfast service at Hotel Acapulco Malibu remains a popular dining choice for many, offering satisfying meals against a picturesque coastal backdrop.
Dinner
Nestled along the picturesque Acapulco Bay, the Hotel Acapulco Malibu restaurant offers a dining experience cherished by its guests. With its captivating views and delectable food, the restaurant has garnered praise for both its menu and ambiance. Patrons frequently commend the high quality of the dishes served, describing the food as delicious and very good, underscored by an attentive and friendly staff that enhances the overall dining experience. Guests particularly highlight the exemplary service of waiters like Rafael, contributing to memorable lunches and dinners. Pricing is generally perceived as reasonable, especially given the splendid views and setting during meals. Whether enjoying a sunset dinner or a simple lunch by the pool, the restaurant consistently impresses with its culinary offerings and attentiveness, becoming a memorable part of the stay at Hotel Acapulco Malibu.
Rooms
Hotel Acapulco Malibu offers an intriguing blend of spaciousness and nostalgia with its old-fashioned style rooms. Guests frequently highlight the comfort and ample space in these rooms, some of which feature private terraces with garden seating, providing a charming spot for relaxation. A notable aspect of the rooms is the inclusion of small refrigerators, a convenient amenity appreciated by many visitors.
Despite the comfort, certain aspects of the accommodations could benefit from updates. The mattresses are often described as worn and uncomfortable, and the furniture and decor carry a dated charm that sometimes borders on neglected. Some rooms exude a damp smell, and there's an absence of modern amenities, reflecting the hotel's need for modernization. Issues such as non-functional showers and small, ocean view rooms cluttered with double beds also occasionally arise, diminishing the overall experience.
Locations are mixed, with some rooms facing bustling streets that can be noisy, while others offer serene ocean views which are highly favored. Cleanliness is generally praised, though the hotel's facilities, including the elevators and interiors, show signs of wear and would benefit greatly from increased maintenance. Overall, while the hotel exudes a certain vintage allure, a few key updates could greatly enhance comfort and guest satisfaction.
Beds
When considering a stay at Hotel Acapulco Malibu, it's crucial to be mindful of varying opinions regarding the bedding. While some guests found the beds to be comfortable and appreciated the clean and pleasant sleeping environment, many highlighted that the mattresses were quite hard and worn out, detracting from the overall comfort. The foundation of some mattresses has been noted as needing replacement due to age and cleanliness issues. Despite the prevalence of King beds and some reviews mentioning comfort, the hotel's bedding tends to lean towards a firmer experience. As such, potential guests with a preference for softer sleeping arrangements may want to take this into consideration when booking their stay.
Cleanliness
Hotel Acapulco Malibu leaves a generally positive impression with its noteworthy cleanliness. Guests frequently commend the hotel for maintaining a high level of cleanliness across various areas, including rooms, pools, and common spaces. The beach next to the hotel and the pool are highlighted as notably clean and well-maintained. Visitors appreciate the effective cleaning services provided throughout the hotel, contributing to a comfortable and pleasant stay.
While some reviews mention that the facilities are a bit dated and could benefit from additional maintenance, the hotel compensates with its cleanliness. Instances of cleanliness issues, such as late room cleaning and unclean pool area bathrooms, are mentioned, but they appear to be exceptions rather than the norm. Despite the building's age, the hotel remains a clean and convenient option, located close to the beach and offering generally well-kept accommodations. Overall, Hotel Acapulco Malibu is regarded as a clean and well-situated hotel by its guests.
Staff
Hotel Acapulco Malibu appears to be an establishment where hospitality shines through its staff. The reviews highlight the remarkable friendliness and attentiveness prevalent among the hotel personnel, showcasing a genuine commitment to guest satisfaction. Visitors repeatedly praise the staff for their exceptional service, noting the warmth and professional attitude that permeates both the restaurant and pool areas, enhancing the overall experience. Individuals like Fernando and Lorena are singled out for their hardworking nature and efficiency, reflecting the dedication found throughout the team. The reception staff also stands out, impressing guests with their excellent attention and helpfulness. While the management staff received less favorable comments, the overwhelming consensus focuses on the hospitality and kindness extended by the employees, creating an inviting atmosphere where guests feel welcomed and valued. Whether assisting with needs or simply greeting with a friendly smile, the staff plays a critical role in ensuring a pleasant stay at Hotel Acapulco Malibu.
Wi-Fi
Hotel Acapulco Malibu receives mixed feedback regarding its Wi-Fi services. While some reviews hint at the possibility of a strong Wi-Fi signal, the prevailing sentiment focuses on the various connectivity issues experienced by guests. Many visitors express dissatisfaction, noting that the Wi-Fi signal is often unstable, with frequent interruptions and inconsistencies in connection quality. Some reviews highlight the absence of Wi-Fi in the rooms, which poses a significant drawback for those requiring reliable access for work or leisure. Despite its scenic coastal location, the hotel seems to struggle with providing consistent internet service, making it a potential point of improvement for future stays.
Pool
Travelers seeking relaxation and comfort at Hotel Acapulco Malibu will find the pool area a remarkable highlight of their stay. This well-maintained oasis offers impeccable cleanliness and warmth that delights visitors. With loungers and umbrellas available, guests can unwind in a quiet and comfortable setting. The pool is conveniently located near the beach, providing an easy transition from swim to sand, complemented by the breathtaking ocean view. Families with small children enjoy the friendly atmosphere, benefiting from the pool’s excellent temperature and welcoming environment. The attentive staff ensures guests have everything at their disposal, as service, food from the restaurant, and other conveniences are highly rated. While there may be occasional mentions of size constraints during peak times, overall, the pool area is a staple of relaxation and a pleasing retreat from the daily hustle.
Beach
Hotel Acapulco Malibu boasts a sensational beachfront location, offering guests the convenience of direct access to a beautiful, clean beach. The hotel is strategically positioned in a central area, providing picturesque views of the coast. One can enjoy leisurely breakfasts on the beach itself, making the dining experience truly delightful. The beach, although occasionally facing rough seas, remains an excellent spot for relaxation. It's generally well-maintained; however, there have been instances where trash has been noted, suggesting room for improvement in maintaining its cleanliness. Despite this, visitors frequently praise the stunning scenery and the proximity of the hotel to the beach, which is just steps away. The pool complements the beach experience, although some guests have mentioned that more extensive hours for pool use would be appreciated. With convenient access to the beach and attentive service from the staff, the combination of location, facilities, and cuisine provides a well-rounded and pleasant stay for guests.
Family
Hotel Acapulco Malibu stands out as a superb choice for families looking to unwind in a picturesque beachside setting. Known for its clean facilities and excellent service, the hotel offers an inviting environment where families can enjoy quality time together. The presence of a kiddie pool among the family-oriented services provides a fun and safe space for children to splash around, while the larger pool invites relaxation for all ages. The hotel's location, conveniently situated next to a beautiful beach, enhances the overall experience, allowing guests to enjoy both poolside and seaside leisure.
Staff at the hotel receive commendation for their friendliness and attentiveness, contributing to an overall pleasant atmosphere. Their dedication plays a key role in fostering a warm and intimate setting where families feel comfortable. While the hotel excels in providing a quiet and relaxing environment, a small critique points to the need for more menu variety, suggesting room for culinary improvement.
Despite this, Hotel Acapulco Malibu continues to capture the hearts of many, leaving guests enamored with its services and facilities. For families seeking a peaceful getaway with ample opportunities to unwind and enjoy the sun, this hotel proves to be an excellent option.
Beachfront
Nestled in one of the most desirable areas, Hotel Acapulco Malibu offers guests unparalleled access to the beach, making it the perfect location for those looking to soak up the sun and enjoy the ocean breeze. The hotel is situated directly on the beach, with its sandy shores just steps away from the exit, ensuring that guests can conveniently enjoy both the beachfront and the inviting pool. Visitors consistently praise the hotel's top location, highlighting the seamless blend of a serene beach experience with the vibrant atmosphere of the surrounding area.
The staff at Hotel Acapulco Malibu continually receive accolades for their wonderful and accommodating service, ensuring a memorable stay for all guests. The property, described as small but intimate, perfectly complements the beachfront setting, offering a clean and welcoming environment. Guests frequently express their intention to return, citing it as an excellent choice that lives up to their expectations. While some mention an extra fee for certain features, the overall sentiment reflects a positive and satisfying stay right by the beach.
Yes, Hotel Acapulco Malibu has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Acapulco Malibu.
No, Hotel Acapulco Malibu doesn't allow dogs.
No, parking facilities aren't available at Hotel Acapulco Malibu.