Emirates Park Resort

Abu Dhabi 24.54549800, 54.67365000 , Al Bahia,abu Dhabi (Show on Map)
8.3
Very Good


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Summary of reviewsEmirates Park Resort, located within the Emirates Park Zoo, offers an extraordinary lodging experience that bridges comfort and unique wildlife encounters. Families and animal enthusiasts are drawn to the opportunity of staying among giraffes, elephants and other wildlife, enhancing their visit with memorable activities such as animal feeding and exclusive breakfasts with giraffes or camels. The resort, while a bit isolated from the main city attractions, benefits from proximity to local necessities like supermarkets, shopping malls and Yas Island. The serene, peaceful environment and spacious accommodations make it an appealing retreat for those seeking both relaxation and adventure.

Breakfast at the resort is a highlight for many, particularly the animal interaction experiences, although there is a call for more variety and better inclusive pricing. Dinner offers mixed experiences; dining with views and close encounters with animals is a unique feature, but guests note inconsistent food quality and limited menu options. Despite this, certain restaurants like Al Dar and The Hide receive praise for their food and reasonable prices.

Accommodations are generally lauded for their cleanliness, spaciousness and modern touches with many rooms offering direct views of the animal enclosures. The staff’s friendliness and efficiency significantly enhance the guest experience with numerous mentions of individuals providing exceptional service. Guests appreciate the prompt housekeeping services, although some areas, such as older sections of the resort, could benefit from more rigorous cleaning.

While the resort's Wi-Fi receives mostly positive feedback for speed and reliability, there are occasional issues with signal strength and availability in certain rooms. The spa and pool facilities add to the leisure experience with well-maintained pools and enjoyable features like heated water and waterfall, despite some maintenance and noise concerns.

Parking facilities present a mix of convenience and challenges with free and ample parking available but sometimes insufficient or inconveniently located, especially during busy periods.

In summary, Emirates Park Resort stands out for its unique zoo setting and family-friendly atmosphere, offering a blend of comfort, adventure and wildlife experiences. There is room for improvement in dining variety, maintenance and parking, but overall, it provides an enjoyable and memorable stay for its guests.
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3-Star Resort
This resort offers a unique experience with its combination of a resort and a wildlife park, making it ideal for families and animal lovers. It provides comfortable accommodations and a range of activities suitable for all ages.

Resort with Pool Water Slide
Offers a variety of pools, including a dedicated children's pool with a water slide. Provides an exciting water slide experience for young guests.

Resort with Children's Pool
Features a unique experience with its proximity to the Emirates Park Zoo, offering families the chance to stay close to wildlife attractions. It also includes a children's pool for younger guests.

Resort with Indoor Pool
Emirates Park Resort is listed as a resort offering an indoor pool.

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Resort with Swimming Pool

  Heated Pool    Indoor Pool    Children's Pool    Pool Water Slide    Outdoor Pool  


Business Resort

Resort with Parking

Accessible Resort

Resort with Outdoor Pool

Resort with Heated Pool

Room Types
Deluxe Chalet - Includes Complimentary Emirates Park Zoo Entry Tickets Featuring a balcony overlooking the cave, this warmly decorated, air-conditioned chalet offers a living room with armchairs and a flat-screen TV. The kitchenette includes kitchenware and an electric kettle. The bathroom includes a shower and free toiletries.

Premium Pool Access Room - Includes Complimentary Emirates Park Zoo Entry Tickets Located on the ground or the first floor, this double room features a minibar, air conditioning and bathrobe.

Ghazella Room - Includes Complimentary Emirates Park Zoo Entry Tickets The spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with satellite channels.

Waterfall One Bedroom Suite - Includes Complimentary Emirates Park Zoo Entry Tickets The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Premium Giraffe Arena Chalet - Includes Complimentary Emirates Park Zoo Entry Tickets The spacious twin/double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Premium Room - Includes Complimentary Emirates Park Zoo Entry Tickets Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Nestled within the Emirates Park Zoo, Emirates Park Resort offers a unique lodging experience, allowing guests to be in close proximity to a variety of animals like giraffes, elephants and hippos. The location is especially appealing for families and children, providing unforgettable experiences such as feeding animals or waking up to a view of the giraffe enclosure. Alongside this close interaction with wildlife, the resort is conveniently situated about 15 minutes from Abu Dhabi Airport, making travel to and from the hotel relatively easy.

While the resort itself is a bit secluded and further from the main attractions of Abu Dhabi and Dubai, it boasts proximity to local necessities such as a large supermarket, Deerfields Mall and Yas Island. The serene and peaceful environment, coupled with the spacious accommodations, adds to the overall charm, making it an excellent retreat for guests seeking both relaxation and adventure. Essential amenities like three on-site restaurants and cafes enhance the convenience for guests.

Despite being situated away from the bustling city center, the resort's unique position within the zoo offers a tranquil and engaging setting that is particularly well-suited for families looking to enjoy nature and animal encounters. Transportation services, albeit limited in options like Uber, are available and generally affordable for reaching nearby attractions and shopping centers.

In summary, Emirates Park Resort stands out for its remarkable zoo location, making it a splendid choice for animal enthusiasts and families eager to immerse themselves in a distinct and serene environment, even if it means being a bit farther from traditional city attractions.

Breakfast
Emirates Park Resort offers a diverse breakfast experience that guests find to be both a highlight and a point of critique. While there are various dining options including fresh, large American breakfasts, Arabic and English foods, many guests express a desire for more variety and inclusive pricing. Unique experiences like breakfast with giraffes or camels are described as amazing and unforgettable, albeit expensive and requiring early booking.

However, several reviews mention limitations such as the absence of a breakfast buffet and the high cost of ordering individually. The breakfast service has been noted for its occasional delays and limited vegetarian options. While some guests appreciated the convenience of room delivery, others commented on the lack of freshness and the use of plastic packaging.

Overall, the breakfast at Emirates Park Resort has received mixed reviews. Guests who partook in the animal breakfast experiences praised them highly, but many felt the general breakfast options could benefit from more variety, better service and inclusive pricing.

Dinner
At Emirates Park Resort, dining experiences come with unique and delightful views, making meals memorable occasions. Guests have the extraordinary opportunity to dine in close proximity to animals, such as having dinner with stunning views of giraffes or enjoying a meal while watching zebras and deers from their room's outdoor seating. Breakfast with giraffes stands out as a particularly fantastic experience and the possibility to dine with elephants adds to the magical setting.

The resort features several on-site dining options, including restaurants with good food, budget-friendly cafes and even a grilled restaurant praised for its very delicious offerings. Despite this, the dining experience can be hit or miss. While some guests enjoy tasty and affordable meals, others find the food expensive and of poor quality. Specific issues include limited menu options, lack of variety and occasional poor quality of late-night meals.

For those with dietary preferences, vegetarian options are notably limited. Nonetheless, some restaurants within the resort, notably Al Dar and The Hide, are highlighted for their delicious food and fair prices. Yet, The Hide also suffers from being understaffed, leading to long wait times and a limited menu.

Though some guests find the food to be freshly made and tasteful, others note the high costs and scarcity of choices. There is a general consensus that food quality needs improvement and the selection is often seen as insufficient with more variety desired. Despite the availability of room service, which is praised for its convenience, the quality of the food delivered varies.

Overall, Emirates Park Resort offers a unique dining setting with some excellent food experiences, yet there remains significant room for enhancing the variety and quality to meet guests' expectations better.

Rooms
Emirates Park Resort offers a variety of accommodations, including spacious chalets and rooms, many of which provide direct views of animal enclosures such as the giraffes and zebras. The majority of guest reviews highlight the rooms as being clean, well-maintained and equipped with essential amenities, making them comfortable for families and couples alike. Many guests appreciated the complimentary upgrades to larger or more scenic rooms, which often added to the overall pleasant experience.

The resort's rooms are frequently described as large, cozy and featuring modern touches, such as big bathrooms and comfortable beds. Daily housekeeping ensures that rooms remain tidy and the staff's attentiveness is generally viewed favorably with prompt responses to any issues reported.

However, some areas of improvement are noted by previous guests. A few rooms suffer from dampness, outdated furniture and occasional maintenance issues like faulty air conditioning or bathroom fixtures. Noise insulation isn't always effective, leading to some disturbances from adjacent rooms. Despite these concerns, the resort's unique setting amidst a zoo offers a memorable experience, especially for families with children, who enjoy the close-up views and interactions with wildlife.

Overall, Emirates Park Resort provides a blend of comfort and adventure with spacious and clean rooms that allow guests to enjoy the novelty of living next to exotic animals.

Beds
At Emirates Park Resort, guests frequently praise the bed accommodations with many highlighting the spaciousness and comfort of the king beds. Visitors describe the beds as wide, large and very comfortable, contributing to a restful and cozy stay. The large bedrooms complement the beds, enhancing the overall comfort and space available to guests.

Several reviews emphasize the cleanliness of the beds, noting that they are made up daily and that the bedding is generally good, although some guests mentioned issues with stained sheets or an average quality of pillows and bedding. Despite a few isolated complaints about uncomfortable mattresses or hard beds, the general consensus leans towards a positive evaluation of the bedding.

Some guests mentioned that the sofas, which can be transformed into beds, were not up to standard with a few finding them heavily stained or uncomfortable to sleep on. There were also reports of missing sheets and blankets for these sofa beds.

Overall, while a handful of guests pointed out minor issues related to bed comfort and sofa conditions, the majority of the reviews reflect a positive experience with the beds at Emirates Park Resort.

Cleanliness
Emirates Park Resort boasts a variety of reviews highlighting its commitment to cleanliness. Many guests have applauded the resort for its clean rooms, spacious and well-maintained chalets and the overall cleanliness of the property. Visitors have mentioned that the cleanliness of the zoo and its animals is particularly impressive, contributing to a pleasant and odor-free stay despite being so close to the animal habitats. Staff are often described as friendly and prompt in maintaining hygiene standards. Additionally, frequent comments note the cleanliness of the washrooms and communal areas with some guests specifically appreciating the timely room cleaning services.

However, not all feedback is positive. Some reviews indicate issues such as dirty floors, dated and worn-out furniture and inadequate cleaning in certain areas like the swimming pool and hallways. A few guests mentioned unpleasant smells in the rooms and bathrooms, along with sightings of dust and dirt. It's also highlighted that the property, despite its overall cleanliness, has older sections that could benefit from more rigorous cleaning.

Overall, while Emirates Park Resort generally receives praise for its cleanliness and the upkeep of its facilities, there are areas that require additional attention to meet higher standards consistently.

Staff
Emirates Park Resort shines with its exceptional staff. Guest reviews emphasize the supportive and friendly nature of the team. Many visitors were impressed by the politeness and helpfulness of the staff, noting that they were always greeted with a smile. The employees at the front desk received special praise for their quick and efficient handling of requests, often going above and beyond by upgrading rooms or accommodating last-minute changes.

Several guests highlighted individuals such as Rizwan, Gvanatsa, Abood and Kannan for their outstanding service and warm hospitality. The receptionists were frequently mentioned for their exemplary service and responsiveness, ensuring a smooth check-in and check-out process.

The staff’s attention to detail and commitment to making stays memorable were also appreciated. Guests mentioned that the employees were very kind, attentive and always ready to assist, creating a welcoming atmosphere. The hotel’s housekeeping staff was noted for their punctuality in maintaining cleanliness and meeting guests’ needs.

Overall, the staff’s hospitality, friendliness and efficiency contributed significantly to a positive and memorable experience at Emirates Park Resort.

Wi-Fi
At Emirates Park Resort, the feedback on the Wi-Fi service is varied. Guests often praise the internet speed, noting that it is generally fast and capable of supporting activities like streaming on Netflix and YouTube, both of which are available on the room's smart TVs. Some guests highlight the convenience of using the Wi-Fi for online meetings and report a decent and stable connection.

However, there are notable instances where the Wi-Fi experience has been less than ideal. Issues such as weak signals, intermittent connection and no Wi-Fi availability in certain rooms have been mentioned. Additionally, some visitors pointed out that Wi-Fi information was not clearly provided upon check-in. Despite these occasional downsides, many guests have had satisfactory experiences with the internet service at the resort.

In summary, while the Wi-Fi at Emirates Park Resort generally delivers good performance, there are occasional lapses in connection and clarity of information that could be improved for a more consistently positive experience.

Spa
The spa at Emirates Park Resort receives mixed reviews from guests. Positive comments highlight the great spa facilities and the unique addition of an African drumming team, which enhances the relaxation experience. Guests who enjoy activities like swimming also appreciate the spa offerings. However, there are some drawbacks mentioned, such as the absence of an on-site spa facility and noise disturbances from the adjacent spa. Additionally, some guests point out that the spa services are not always explicitly mentioned and note that the massage center is staffed exclusively by Filipina women. Despite these issues, the overall sentiment leans favorably towards the spa facilities at the resort.

Pool
Emirates Park Resort offers a diverse swimming pool experience with multiple pools catering to both adults and children. The standout features include the heated pools and a waterfall, making for a picturesque and enjoyable swim. The pools are mainly clean and child-friendly with specific praise for the beautifully maintained kid’s pools and the fun pool slides that keep children entertained. Many guests appreciate the easy access to the pools from their rooms and the lovely pool area, which, despite needing some maintenance, provides a great setting for relaxation.

However, there are a few downsides, such as the noise from pool-side activities starting early and ending late, which can be a disturbance for those in pool view rooms. Some guests found the floor around the pool area slippery and the tiles chipped. The water temperature also varies, being warm in some pools but cold in others, which might not be to everyone’s liking. There's also feedback indicating that the pool maintenance could be improved, especially the cleanliness and updating of the pool area facilities.

Overall, Emirates Park Resort's pool offerings are favorable, providing enjoyable and diverse aquatic experiences for guests of all ages. Despite minor issues, the pools remain a highlight of the stay for many visitors, often contributing significantly to their pleasant experience at the resort.

Parking
Emirates Park Resort receives mixed reviews regarding its parking facilities. On the positive side, parking is free and generally sufficient for guests with a large collection of convenient parking spots available. Some guests found plenty of parking nearby the hotel, making it manageable during less busy times.

However, a number of guests experienced significant challenges with parking. Issues ranged from limited and insufficient parking spaces to parking spots being located too far from the main area of the resort. Some mentioned that the parking situation was exacerbated by renovation work at the adjacent mall and there was a notable lack of special parking spots for resort residents.

Guests also highlighted that the parking facility needs improvement with some noting that it was not secure and lacked employees to assist with parking, leading to incidents such as parking fines due to irresponsible valet services. Additionally, the parking area did not have space for kids to move around safely and finding a spot during busy times was difficult. Overall, while parking is available and some guests found it convenient, there is room for improvement to better accommodate all visitors.

Family
Emirates Park Resort emerges as a top-notch destination for families and children, offering a unique blend of relaxation and excitement. The resort is particularly lauded for its amazing on-site zoo, making it a hit among kids who loved waking up to views of giraffes and enjoying close interactions with various animals. The activities are plentiful, from engaging pool water slides to delightful birthday celebrations where children received complimentary cakes. The presence of family-friendly amenities like children's pools and indoor play areas ensures that younger guests remain entertained throughout their stay.

The resort’s location, though not central, proves advantageous for those traveling with kids as it allows for a peaceful retreat close to engaging wildlife. Parents appreciate the convenience of having their rooms near these attractions, making family outings seamless. Families also benefit from free zoo access, enhancing the value of the stay. The staff's attentiveness and friendliness contribute positively to the overall experience, making guests feel well taken care of.

Beautiful surroundings, comfortable rooms and a range of entertainment options for all ages mark this resort as an excellent choice for a family vacation. Whether for a short break or a special occasion, Emirates Park Resort provides a memorable and enjoyable experience for everyone, making it highly recommended for families, especially those with children.

3 Star
Emirates Park Resort is often classified as a three-star hotel, but guests have found it to be quite exceptional for its rating. Despite being listed as a 3-star establishment, many reviewers have noted that the resort feels like a solid four-star experience with some even comparing it favorably to certain five-star properties. Families will appreciate the attached zoo, which adds an interesting and unique element to the stay.

Although some guests mentioned that the rooms appear dated and pricey, they frequently found the quality to be higher than they expected for a three-star hotel. The comfort of the beds and the generally serene atmosphere made for a quiet and relaxing stay, a nice retreat from the bustle of city life.

Breakfast received high marks for its delicious offerings. However, potential visitors should be aware that certain facilities like a gym are not available and the hotel’s furniture has been described as looking inexpensive. For those choosing the hotel based on its convenient location or family-friendly attractions, Emirates Park Resort often exceeds expectations, making it a notable three-star choice.

Business
Emirates Park Resort provides a welcoming environment primarily suited for families and children, offering various facilities such as restaurants, cafes and laundry services. However, it appears less equipped for business travelers. There is no business center available and the existing business facilities are either not reliable or not specifically mentioned. Despite this, the resort manages to maintain a pleasant atmosphere for those looking to combine their leisure stay with some business activities.

Accessible
Emirates Park Resort stands out as an accessible and family-friendly retreat. The layout of the park is easy to navigate, making it convenient for guests with disabilities. The resort is lauded for its ease of access with many guests finding it straightforward to reach key nearby areas such as Abu Dhabi airport, Yas Bay and local malls. Its proximity to the zoo is a highlight with several reviews noting that the zoo is either very close or right within the resort. The resort boasts clean rooms and accessible facilities, making it a suitable choice for families, especially those with children. The inclusion of a children’s pool, an electronic games area and other amenities enhances the family experience. However, some guests mentioned that the rooms were far and could be uncomfortable for some. Despite this, the overall accessibility and family-oriented facilities make Emirates Park Resort a well-regarded choice for a comfortable and enjoyable stay.

Pool Water Slide
Emirates Park Resort offers a variety of pools, including a dedicated children's pool with a water slide that seems to be a hit among young guests. Kids in particular find the water slide exciting with some parents noting that their children had a blast using it. However, there are mentions that the slide could benefit from maintenance and safety checks. While some reviews highlight the enjoyment children experience, it's important to note that opinions on the availability of water slides appear to be mixed with a few guests reporting no such slides. Overall, the pool area provides enjoyable features for families, particularly those with young children.

Children's Pool
Emirates Park Resort offers a delightful experience for families, particularly with its impressive array of facilities designed for children. The resort boasts multiple pools, including a special children's pool that is both beautiful and safe. This pool features fun elements such as water slides and a mini playground, ensuring that kids have plenty of entertainment options. The presence of a heated pool and a sport pool adds to the variety of swimming experiences available.

The environment is notably children-friendly with designated areas and activities tailored specifically for young guests. The adjacent kids' area and numerous pools with slides contribute to an enjoyable atmosphere where children can engage in various fun activities. Additionally, the resort provides free passes for families to enjoy the zoo, enhancing the overall experience with opportunities for kids to explore and learn.

While some reviews mentioned areas for improvement, such as the need for more games in the swimming pool and better food choices, the overall feedback highlights the resort as a fantastic destination for families. Children can delight in swimming, playing and participating in sports activities, making Emirates Park Resort a recommended choice for a family getaway.

Heated Pool
Emirates Park Resort offers a pleasant pool experience with several notable features. Guests appreciated the large heated pool, describing it as lovely and perfect for winter with a temperature-controlled setting ensuring warm water. Families will find the children’s pool particularly appealing. The convenience of having a pool right outside the room is also a highlight. However, there are mentions that some pools are not heated, so checking pool specifications beforehand might be useful. Overall, the heated swimming pools contribute positively to the resort experience.

Outdoor Pool
The outdoor pool at Emirates Park Resort features a charming waterfall, offering a pleasant ambiance for guests. The pool area is generally described as lovely and nice and there is a separate child pool available for younger guests. Some rooms provide direct access to the pool, adding convenience for those looking to take a dip. However, a few guests noted that the pool could benefit from more frequent cleaning and some updates to its maintenance. Overall, despite some mentions of it being old and run down, the pool area remains an attractive feature of the resort.


Yes, Emirates Park Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Emirates Park Resort.

No, Emirates Park Resort doesn't allow dogs.

Yes, parking facilities are available at Emirates Park Resort.

No, Emirates Park Resort doesn't have a gym.

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