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Summary of reviewsAl Jazeera Royal Hotel enjoys a prime central location in Abu Dhabi, making it a highly convenient choice for travelers. Situated near the Madinat Zayed Shopping Centre and Lulu Hypermarket, guests have easy access to shopping malls, restaurants, grocery stores and public transport. The hotel's strategic positioning provides an excellent base for exploring the city and shopping, despite some initial difficulties in locating the hotel.
Guests appreciate the spacious and comfortable rooms, often described as clean and well-organized, some even featuring balconies with lovely city views. The rooms feel more like flats than standard hotel rooms and come well-furnished with comfortable beds, often praised for their comfort. Though some concerns about outdated decor and occasional cleanliness issues like bad odors and weak water pressure exist, the overall feedback on room comfort remains largely positive.
Cleanliness receives mixed reviews with many guests commending the well-maintained and tidy rooms and the comfortable environment enhanced by strong air conditioning. However, there are areas needing significant improvement, such as unclean bathtubs, old and dirty furniture and inconsistent room cleaning services.
The staff at Al Jazeera Royal Hotel are consistently lauded for their warm and professional service. Friendly and helpful, the staff—including receptionists, housekeeping and porters—make strong impressions with their readiness to assist and welcoming nature. Guests frequently highlight individual staff members for their outstanding service, contributing to a pleasant and welcoming atmosphere.
Wi-Fi service has received varied feedback. While many guests found the Wi-Fi satisfactory, some pointed out inconsistencies and security concerns due to an unsecured network and the lack of Wi-Fi passwords in rooms. Some guests reported no Wi-Fi service at all, indicating a need for improvement in consistency and security.
Breakfast options appear to be quite limited, typically featuring Indian flatbread and small omelettes and sometimes tailored specifically to the Indian community. Although some guests find the breakfast offerings delightful, many consider them too simple or unsatisfactory.
For business travelers, the hotel provides a reliable experience with professional staff and well-equipped meeting rooms and business facilities. Though breakfast options could use improvement, the clean environment and cooperation from the staff make it favorable for individual business travelers and tour groups.
The hotel's accessibility is excellent with close proximity to the mall, city center, markets and numerous facilities. It is well connected to Abu Dhabi Central Bus Station and the 24-hour airport bus service, Bus A2. Ample parking spaces and helpful staff further enhance the convenience for guests.
Overall, Al Jazeera Royal Hotel offers a comfortable and convenient stay in Abu Dhabi with significant praise for its location, staff and room comfort, despite some areas needing improvement. Show more
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Categories
Hotel with Free Wi-Fi
Al Jazeera Royal Hotel offers free Wi-Fi. With this amenity guests can seamlessly engage in their business tasks.
Cheap Hotel
Situated in Madinat Zayed, this hotel offers a budget-friendly stay with essential amenities. It's a practical choice for those looking for affordable accommodation in the area.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Room Types
One-Bedroom SuiteA spacious suite with a separate seating area.
Standard Double RoomThis standard double room features a king size bed. It includes a tea/coffee maker, free mineral water, fridge, iron with ironing board and a safety deposit box. The private bathroom is fitted with a shower and bathroom amenities.
Junior SuiteThis air-conditioned suite features a seating area with a flat-screen TV and a desk. It offers a minibar and an electric kettle.
Standard Twin RoomThe spacious twin room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Guest Reviews
6.8
Rated
Location
"Al Jazeera Royal Hotel boasts a prime location in the heart of Abu Dhabi, making it a highly convenient choice for travelers. Situated right next to the Madinat Zayed Shopping Centre and close to the popular Lulu Hypermarket, guests find it easy to access various amenities including shopping malls, restaurants, grocery stores, pharmacies and public transport options. The central location ensures proximity to the city's main markets and commercial centers, providing an excellent base for both shopping and exploring the city. Despite a few difficulties in initially locating the hotel, its ease of access and central position make it an appealing choice for visitors who value convenience and connectivity in a bustling urban setting."
Breakfast
At Al Jazeera Royal Hotel, the breakfast experience has received mixed feedback from guests. Some have found the breakfast delightful and great, appreciating the offerings available. However, many guests noted that the breakfast provided is quite simple, typically consisting of Indian flatbread and a small omelette, which may not cater to all palates. There have also been mentions of minimal breakfast service with some guests indicating that the breakfast is poor, weak or specifically tailored to the Indian community. Additionally, there are accounts of the hotel having stopped offering breakfast service altogether.
Rooms
Nestled in a prime location, Al Jazeera Royal Hotel offers rooms that frequently receive praise for their spaciousness and comfort. Many guests appreciate the large and well-furnished rooms, which include comfortable beds and, in some cases, a balcony with a lovely city view. The rooms are often described as clean and organized, providing an ample space that feels more like a flat than a typical hotel room.
However, the hotel seems to suffer from a few drawbacks. Some guests have mentioned issues with outdated decor and occasional cleanliness concerns, such as bad odors and weak water pressure in the bathrooms. Infrequent maintenance seems to mar the otherwise acceptable experience with some rooms appearing tired and in need of renovation.
Despite these issues, the overall feedback on room comfort is largely positive, making it a suitable choice for business travelers or those who do not mind an older aesthetic. Its convenient location and functional amenities like a private bathroom and drinking water facilities add to the appeal, though guests should be prepared for occasional inconveniences such as a lack of proper room cleaning services and limited towels.
Beds
At the Al Jazeera Royal Hotel, guests consistently highlight the comfort of the beds, making it an appealing choice for travelers prioritizing a restful night's sleep. Reviews frequently praise the beds for being very comfortable with many noting the spaciousness as a plus point. The overall cleanliness of the bed linen has also been positively mentioned, adding to the hotel's appeal.
However, there are some mixed reviews regarding the bedding. A few guests found the pillows and mattresses less comfortable and mentioned issues like visible stains on the linens. Some visitors were also disappointed with the configuration of the beds, noting situations like having two single beds instead of a larger one or limited bed space for more people.
In conclusion, while Al Jazeera Royal Hotel generally impresses with its comfortable and well-maintained beds, a few areas like bed configuration and certain aspects of bedding comfort could use some improvement.
Cleanliness
Al Jazeera Royal Hotel in Riyadh gathers a mixed portfolio of reviews focused on its cleanliness. On the positive side, many guests consistently praise the hotel for being clean, tidy and having a comfortable environment. It's often noted that the rooms are very clean and the overall environment throughout the hotel upholds good cleanliness standards. Guests have also highlighted that the bathrooms are clean and that the air conditioning is strong, adding to the comfort of their stay.
However, there are mentions of areas needing significant improvement. Some guests have reported issues such as unclean bathtubs, old and dirty furniture, stained bed linens and neglected carpets suggesting they haven't been adequately maintained. The cleanliness of the rooms appears to be inconsistent with some guests finding their rooms not properly cleaned upon arrival and noticing a chemical spray smell. There were also concerns about specific items like torn bed sheets, missing bath plugs and spoons that were not clean.
While the hotel's staff hospitality and location often receive commendations, these positives are overshadowed in some reviews by the need for more rigorous and consistent cleaning protocols. Despite the varying experiences, the general consensus points towards a need for improvement in the hotel's cleanliness to meet the expectations of all guests effectively.
Staff
Al Jazeera Royal Hotel is overwhelmingly praised for its exceptional staff who consistently deliver warm and professional service. Guests frequently highlight the friendliness and helpfulness of the staff, making special mentions of individuals like Samad, Sadiq, Weam and others for their outstanding service and welcoming nature. The reception team receives significant accolades for their cheerful smiles and cooperative assistance; the morning receptionist, in particular, is noted for being courteous and attentive. The housekeeping and cleaning staff are also commended for their diligence and professionalism.
Porters and messengers at the hotel make strong impressions with their readiness to assist, ensuring guests feel at home right from the moment they arrive. The staff's remarkable hospitality and accommodation efforts create a pleasant and welcoming atmosphere, consistently earning high assessments from visitors. While a few reviews mention negative experiences with some staff members, the overall feedback highlights a courteous, polite and highly attentive team dedicated to providing exceptional customer service.
Wi-Fi
The Wi-Fi experience at Al Jazeera Royal Hotel has received a mix of feedback from guests. On the positive side, many have noted that the Wi-Fi was good or worked well, providing a satisfactory online experience during their stay. However, some guests pointed out that the Wi-Fi connection could be hit or miss, indicating occasional inconsistency. It's also important to note concerns regarding security, as several reviews mentioned an unsecured network and the lack of a Wi-Fi password in the rooms. Additionally, a few guests reported either no Wi-Fi service or the absence of complimentary Wi-Fi. Overall, while the Wi-Fi service at Al Jazeera Royal Hotel can be reliable, improvements in security and consistency could enhance the experience.
Business
The Al Jazeera Royal Hotel offers an excellent experience for business travelers, characterized by professional, cooperative staff and a cheerful receptionist. The cleanliness of the hotel is consistently mentioned, making it a reliable choice for those who prioritize hygiene. The hotel's well-equipped meeting rooms and business facilities are noteworthy for hosting conferences. Despite some concerns about the breakfast options, the service from staff, including night shift room boys and bellboys, remains commendable. This hotel is not only accommodative for individual business people but also convenient for tour groups.
Accessible
The Al Jazeera Royal Hotel boasts impressive accessibility features, situated conveniently close to the mall, city center, markets and numerous facilities. It's well connected with the Abu Dhabi Central Bus Station and also benefits from a nearby airport bus service, Bus A2, which runs 24 hours a day. The location is highly accessible, making it easy for guests to reach various attractions and amenities, including a nearby subway. Ample parking spaces add to the convenience and the helpful staff further enhance the guest experience.
No, Al Jazeera Royal Hotel doesn't have any pool.
No, a spa isn't available at Al Jazeera Royal Hotel.
No, Al Jazeera Royal Hotel doesn't allow dogs.
No, parking facilities aren't available at Al Jazeera Royal Hotel.