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Summary of reviewsThe Comfort Inn & Suites Regional Medical Center in Abilene stands out for its strategic and serene location, offering convenience and tranquility to guests, particularly those with healthcare-related needs. Its proximity to a major highway and neighboring hospital makes it ideal for medical visits, while also providing easy access to attractions like Buffalo Gap. The quiet neighborhood complements the comfortable and clean rooms, enhancing guests' overall impression of their stay.
Guests generally appreciate the breakfast offerings at the hotel, highlighting the tasty hot meals and delightful Texas-shaped waffles. The friendly breakfast staff contribute to a positive start to the day, although some note a desire for more variety and occasional issues with food temperature. Despite these minor critiques, the breakfast experience is well-regarded.
Room quality presents a mixed experience, where the cleanliness and comfort of the accommodations are praised, especially the comfort of the beds. The quietness of the rooms is also appreciated. However, some guests point out areas needing improvement, such as dated bathrooms and occasional maintenance issues. Guests often comment on the overall cleanliness of the hotel, noting well-maintained and updated facilities which offer a pleasant first impression and comfortable experience.
The staff at Comfort Inn & Suites Regional Medical Center consistently receive high praise for their exceptional service. Their friendliness, kindness, and eagerness to assist with any issues significantly enhance the guest experience. Instances of staff members, like David, going out of their way to help guests have left a notable positive impression.
Overall, the Comfort Inn & Suites Regional Medical Center offers a welcoming and comfortable retreat, with a strong emphasis on cleanliness and exceptional staff service, making it a favorable choice for both leisure and healthcare-related stays. Show more
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Categories
Hotel with Swimming Pool
This hotel features a pool.
Outdoor Pool
Hotel with Parking
The hotel provides free self-parking on-site, ensuring easy access for guests. It also specifically offers bus, truck, and RV parking, indicating a spacious and accommodating parking area for various vehicle types.
3-Star Hotel
This hotel offers comfortable rooms, free breakfast, and a fitness center. Its proximity to the regional medical center makes it a convenient choice for medical professionals and patients.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingA cable TV, a microwave and a refrigerator are offered in this room.
Queen Room with Two Queen Beds - Non-SmokingA cable TV, a microwave and a refrigerator are offered in this room.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Accessible Tub - Accessible/SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
King Room - Accessible/Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room with Roll-In Shower - Accessible/Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Suite with Accessible Tub - Accessible/Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
King Suite - Accessible/Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
7.9
Good
Location
Located in a safe and serene area of Abilene, the Comfort Inn & Suites Regional Medical Center enjoys a prime position that guests appreciate for its convenience and tranquility. It is ideally situated near a major highway, providing easy access to medical facilities and surrounding areas, making it particularly convenient for those with healthcare-related needs. The hotel's location is noted for being near a hospital, reinforcing its suitability for medical visits. Visitors who plan to explore areas like Buffalo Gap find its positioning perfect for their itinerary. The neighborhood is quiet, offering a peaceful retreat while still being close to various destinations. The rooms are described as clean and comfortable, underscoring the overall favorable impression of the location.
Breakfast
The breakfast at Comfort Inn & Suites Regional Medical Center receives generally positive feedback from guests. Many praise the tasty, hot meals, with special mentions of the delightful Texas-shaped waffles. Guests find the breakfast selection to be good, with friendly staff on hand to assist. Several guests emphasize that the breakfast was great or excellent. However, a few guests mention variability in temperature, with some experiencing cold items like eggs, sausage, and potatoes, and a desire for more variety, noting a lack of change in daily offerings. Despite these minor criticisms, the overall impression of the breakfast experience is favorable.
Rooms
The Comfort Inn & Suites Regional Medical Center offers a mixed experience when it comes to their rooms. On the positive side, many guests noted that the rooms are clean and comfortable, with some specifically highlighting the extra comfort of the beds. The quietness of the rooms also stands out as a favorable aspect, providing guests with a peaceful stay. However, there are areas that need attention, such as dated bathrooms and issues with cleanliness and maintenance, including rusty and broken shower facilities and a musty smell in some rooms. While the basic level of comfort and quiet is appreciated, improvements in the upkeep and renovation of the rooms could enhance the overall guest experience.
Cleanliness
Comfort Inn & Suites Regional Medical Center consistently delivers a positive experience when it comes to cleanliness and maintenance. Guests frequently highlight that rooms are clean, featuring comfortable and well-kept beds. The general upkeep of the property is commendable, with the hotel being described as not only clean but well-maintained and updated. Despite some minor noise issues from heavy doors, these were not significant enough to detract from the overall comfort of the stay. Additionally, the hotel impresses with its appealing exterior, creating a welcoming first impression. Paired with good customer service, guests generally find their accommodations to be satisfactory, resulting in a pleasant experience at this establishment.
Staff
The staff at Comfort Inn & Suites Regional Medical Center receives consistent praise from guests for their exceptional service. Visitors highlight the friendly, cheerful, and courteous demeanor of the team, particularly during check-in and breakfast. The night desk clerks and front desk personnel are frequently noted for their helpfulness and positive attitudes, with specific mentions of staff members being happy, kind, and eager to resolve any issues, such as when David offered assistance with luggage due to an elevator being out of service. Overall, the environment created by the staff is described as pleasant and welcoming, contributing significantly to a positive experience at the hotel.
Yes, Comfort Inn & Suites Regional Medical Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn & Suites Regional Medical Center.
Yes, Comfort Inn & Suites Regional Medical Center welcomes dogs.
Yes, parking facilities are available at Comfort Inn & Suites Regional Medical Center.
No, Comfort Inn & Suites Regional Medical Center doesn't have a gym.