Big Country Hotel & Suites, SureStay Collection by BW
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Summary of reviewsBig Country Hotel & Suites, part of the SureStay Collection by Best Western, is highly regarded for its superb location, excellent cleanliness, and outstanding staff service, making it a preferred choice for travelers visiting Abilene. Situated conveniently off the highway, guests appreciate the hotel's proximity to shopping centers, including a mall and Walmart, as well as an array of restaurants. This strategic position allows easy exploration of the area's dining and shopping options, enhancing the overall experience with a peaceful and safe environment.
Rooms at Big Country Hotel & Suites consistently receive praise for their exceptional cleanliness and comfort. Featuring modern decor, spacious layouts, and modern amenities like microwaves and refrigerators, the rooms offer a blend of style and convenience. Guests frequently mention the comfort of the beds, especially the king-size options, which provide a restful night's sleep. Despite occasional comments on minor issues, such as ongoing renovations, the high standard of room maintenance and cleanliness remains a standout feature.
The staff at Big Country Hotel & Suites is frequently highlighted as one of the establishment's strongest assets. Described as friendly, courteous, and genuinely caring, the team, including individuals like Tim, Debbie, and Kelly, ensures guests feel valued and attended to throughout their stay. The seamless check-in process and attentiveness add to the positive atmosphere, contributing significantly to the hotel's inviting environment.
While breakfast offerings have garnered mixed reviews due to limited variety and renovations, the potential for improvement is recognized, and the spacious lobby area is perfectly suited for a welcoming breakfast setting once completed. Overall, Big Country Hotel & Suites strikes an excellent balance between quality and affordability, offering a comfortable and clean retreat for travelers. The hotel's ongoing renovations do not overshadow its value, making it a budget-friendly choice with a promise of a memorable stay in Abilene.
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Rooms at Big Country Hotel & Suites consistently receive praise for their exceptional cleanliness and comfort. Featuring modern decor, spacious layouts, and modern amenities like microwaves and refrigerators, the rooms offer a blend of style and convenience. Guests frequently mention the comfort of the beds, especially the king-size options, which provide a restful night's sleep. Despite occasional comments on minor issues, such as ongoing renovations, the high standard of room maintenance and cleanliness remains a standout feature.
The staff at Big Country Hotel & Suites is frequently highlighted as one of the establishment's strongest assets. Described as friendly, courteous, and genuinely caring, the team, including individuals like Tim, Debbie, and Kelly, ensures guests feel valued and attended to throughout their stay. The seamless check-in process and attentiveness add to the positive atmosphere, contributing significantly to the hotel's inviting environment.
While breakfast offerings have garnered mixed reviews due to limited variety and renovations, the potential for improvement is recognized, and the spacious lobby area is perfectly suited for a welcoming breakfast setting once completed. Overall, Big Country Hotel & Suites strikes an excellent balance between quality and affordability, offering a comfortable and clean retreat for travelers. The hotel's ongoing renovations do not overshadow its value, making it a budget-friendly choice with a promise of a memorable stay in Abilene.
Business Hotel
Offers a blend of comfort and essential amenities. Suitable for budget-conscious business travelers.
Accessible Hotel
This hotel is listed as an accessible hotel and has ADA accessible guest rooms with features like a bathtub with handheld shower and a portable transfer chair.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Big Country Hotel & Suites offers an unbeatable location that guests consistently appreciate. Nestled conveniently off the highway, it provides easy access to a variety of shopping destinations, including a mall and Walmart, as well as numerous restaurants. Visitors find it an ideal spot for exploring all that Abilene has to offer, from dining to diverse shopping opportunities. The area around the hotel is noted for its peacefulness and safety, enhancing the overall comfort of the stay. Many guests highlight the convenience of being able to walk to nearby eateries and shops, making it simple to grab a meal or pick up essentials. This strategically situated hotel ensures that whether in town for business or leisure, guests have swift access to their destinations, further elevating the value of their stay.
At Big Country Hotel & Suites, SureStay Collection by BW, breakfast reviews suggest a mixed experience for guests. While some appreciated their mornings with a hot, fresh breakfast and found the area clean, others experienced less favorable outcomes, mainly due to ongoing renovations. Reviewers have pointed out that the breakfast selection could benefit from more variety, expressing a desire for options like eggs or grab-and-go items. Despite the challenges posed by construction, there is potential for improvement, as the lobby offers a spacious area ideal for a welcoming breakfast setup. Once renovations are completed, guests might once again enjoy a good continental breakfast complemented by satisfactory service.
Nestled in a convenient location, Big Country Hotel & Suites, SureStay Collection by BW, consistently garners praise for its exceptional room offerings. The hallmark of the guest experience is undoubtedly the cleanliness, with rooms often described as spotless, super clean, and exceptionally maintained. Accompanying this high standard of cleanliness is the undeniable comfort, boasting large, spacious rooms with cozy and firm beds that promise a restful night's sleep.
Travelers frequently commend the updated and modern decor, noting a bright and stylish ambiance that complements the spacious layout. Guests find the rooms well-appointed with modern amenities like microwaves and refrigerators, providing added convenience for their stay. The renovations undertaken to enhance the hotel appear to be well-received, with many appreciating the new look and feel which brightens up the atmosphere.
Comfort extends beyond the room interiors, as the staff are often highlighted for their friendliness and helpfulness, making the overall stay more pleasant and welcoming. All these elements converge to offer a great value stay, making it a destination guests are eager to revisit despite occasional minor issues like the ongoing construction, which does not overshadow the comfortable and clean accommodations.
Nestled in the heart of 'Big Country Hotel & Suites, SureStay Collection by BW', the beds have garnered a wave of admiration from guests who appreciate a good night's sleep away from home. The majority of reviews paint a picture of extreme comfort, with many guests highlighting the joy of sinking into what they describe as very comfortable beds and pillows. The presence of impeccably clean and cozy rooms, paired with plush, comfy blankets, seems to complement the sleep experience. A special mention goes to the king-size beds, which have captured the hearts of many for their spaciousness and superior comfort. Despite the occasional comment on less-than-ideal experiences, the general consensus leans towards satisfaction, with many guests recalling the beds as heavenly and some of the best they've ever encountered. Overall, the sleep experiences at Big Country Hotel & Suites appear to be a highlight, promising comfort and relaxation to weary travelers.
Big Country Hotel & Suites, part of the SureStay Collection by BW, consistently impresses guests with its outstanding cleanliness standards. Descriptions of the rooms reveal a pattern of exceptional tidiness, with many noting that the rooms are not only clean but also comfortable and modern. Guests frequently mention spotless conditions, praising the property's fresh atmosphere. The hotel appears to maintain excellent cleanliness throughout its premises, garnering admiration as one of the cleanest accommodations experienced by many.
Beyond the individual rooms, the overall property is described as clean and well-kept, which complements its ongoing renovations. The presence of features like fridges, microwaves, and big TVs add to the convenience and appeal of staying there. With comfortable beds and a quiet environment—partly due to the remodeling process—the hotel provides an appealing stay for those who prioritize hygiene and comfort. Even amidst renovations, the hotel manages to create a safe and inviting retreat for travelers. Guests also note the value for money, appreciating both the affordability and the quality of their stay.
While a couple of isolated comments mention issues like unchanged linens and a dirty bathroom, the overwhelming consensus underscores the hotel's commitment to cleanliness, making it a top choice for travelers seeking a clean and comfortable place to rest.
At Big Country Hotel & Suites, SureStay Collection by BW, the standout feature is undeniably its exceptional staff. Guests consistently describe the hotel personnel as friendly, courteous, and accommodating, contributing significantly to a positive experience. The front desk team, including individuals like Tim, Debbie, and Kelly, receives particular praise for their attentive service and efficiency. Even during busy periods, such as a bustling Saturday night, check-in is handled smoothly and warmly, showcasing the staff's dedication.
Every interaction with the staff, from housekeeping to front desk personnel, is marked by warmth and respect. The hotel is under renovation, yet this does not detract from the staff's commitment to providing excellent service. Guests notice a genuine care for their comfort and satisfaction, with the staff often going above and beyond to ensure needs are met promptly and effectively.
Whether it's day or night, guests experience superior customer service that leaves them feeling valued and appreciated. Informative and knowledgeable staff members enhance the stay, making it memorable for visitors. The attentive and polite nature of the team truly makes Big Country Hotel & Suites special, and they have been a significant factor in many guests' enjoyable visits.
Nestled in Abilene, Big Country Hotel & Suites, part of the SureStay Collection by BW, emerges as a reliable choice for travelers seeking comfort without a high price tag. Consistently appreciated as a great hotel for the price, visitors find it a perfect option for short stays. The staff exudes a welcoming professionalism, ensuring guests feel attended to throughout their visit. Guests often express their intent to return, enamored by the balanced offering of quality and affordability. Despite its current under-construction status, many are optimistic about its potential, looking forward to its completion. Some concerns were noted regarding cleanliness and odors, but these do not overshadow the overall positive experiences shared by many who have enjoyed their stay, endorsing BCH as a nice, budget-friendly place to lodge in Abilene.
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Location
Breakfast
Rooms
Travelers frequently commend the updated and modern decor, noting a bright and stylish ambiance that complements the spacious layout. Guests find the rooms well-appointed with modern amenities like microwaves and refrigerators, providing added convenience for their stay. The renovations undertaken to enhance the hotel appear to be well-received, with many appreciating the new look and feel which brightens up the atmosphere.
Comfort extends beyond the room interiors, as the staff are often highlighted for their friendliness and helpfulness, making the overall stay more pleasant and welcoming. All these elements converge to offer a great value stay, making it a destination guests are eager to revisit despite occasional minor issues like the ongoing construction, which does not overshadow the comfortable and clean accommodations.
Beds
Cleanliness
Beyond the individual rooms, the overall property is described as clean and well-kept, which complements its ongoing renovations. The presence of features like fridges, microwaves, and big TVs add to the convenience and appeal of staying there. With comfortable beds and a quiet environment—partly due to the remodeling process—the hotel provides an appealing stay for those who prioritize hygiene and comfort. Even amidst renovations, the hotel manages to create a safe and inviting retreat for travelers. Guests also note the value for money, appreciating both the affordability and the quality of their stay.
While a couple of isolated comments mention issues like unchanged linens and a dirty bathroom, the overwhelming consensus underscores the hotel's commitment to cleanliness, making it a top choice for travelers seeking a clean and comfortable place to rest.
Staff
Every interaction with the staff, from housekeeping to front desk personnel, is marked by warmth and respect. The hotel is under renovation, yet this does not detract from the staff's commitment to providing excellent service. Guests notice a genuine care for their comfort and satisfaction, with the staff often going above and beyond to ensure needs are met promptly and effectively.
Whether it's day or night, guests experience superior customer service that leaves them feeling valued and appreciated. Informative and knowledgeable staff members enhance the stay, making it memorable for visitors. The attentive and polite nature of the team truly makes Big Country Hotel & Suites special, and they have been a significant factor in many guests' enjoyable visits.
3 Star
No, Big Country Hotel & Suites, SureStay Collection by BW doesn't have any pool.
No, a spa isn't available at Big Country Hotel & Suites, SureStay Collection by BW.
No, Big Country Hotel & Suites, SureStay Collection by BW doesn't allow dogs.
No, parking facilities aren't available at Big Country Hotel & Suites, SureStay Collection by BW.
No, Big Country Hotel & Suites, SureStay Collection by BW doesn't have a gym.
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