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Citadines Abha

Abha , King Fahed Road (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCitadines Abha is highly recommended for travelers seeking a blend of comfort, modern amenities and a strategic location. The hotel boasts an excellent position between Abha city center and Khamis Mushait, providing easy access to key destinations, highways and the airport. Its location offers convenience and tranquility with sound insulation ensuring a peaceful stay despite being situated on a busy street. The property’s modernity, cleanliness and well-maintained facilities receive consistent praise.

Although breakfast presents mixed reviews with some guests delighted by its quality and variety, others feel it could use more options and suggest including it in the room rate. Dinner at the hotel’s restaurant is generally appreciated for its beauty and reasonable pricing, although some guests desire more variety, especially for vegetarians and an expanded menu.

The rooms at Citadines Abha are celebrated for their modern decor, cleanliness and comfortable furnishings. Guests appreciate the spaciousness and suite amenities, although there are minor points of improvement suggested, such as better ventilation and more consistent room cleaning. The luxurious design and scenic views significantly enhance the guest experience.

The hotel excels in cleanliness, offering an elegant and tranquil environment. The staff is frequently commended for their professionalism and friendly interactions with particular mentions of individuals like Abdulwahab, Mr. Mohammed Al-Ismari and Asma Al-Omari. There are some reports of occasional lapses, but overall, the service is highly rated.

Additional amenities include an outstanding gym, accessible 24 hours with a dedicated women's club and a commendable outdoor pool area, which, despite some noted maintenance issues, remains a valued feature. Parking options, though somewhat flawed with narrow access points, are generally convenient with services like valet parking available.

In summary, Citadines Abha stands out with its excellent service, modern and clean facilities and a strategic location, ensuring a comfortable and enjoyable stay for its guests.
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Aparthotel Taking Steps Towards Sustainability

This property is explicitly mentioned as an eco-friendly accommodation option.

Aparthotel for Honeymoon

Provides modern and stylish apartments with excellent amenities, ideal for couples seeking a comfortable and private retreat. Its central location allows easy access to Abha's attractions, enhancing the honeymoon experience.

Romantic Aparthotel

As an aparthotel, Citadines Abha provides guests with apartment-style living, including kitchen facilities. This allows for more intimate dining experiences and a greater sense of privacy, appealing to couples.

Aparthotel with Swimming Pool

This aparthotel includes an indoor pool and is known for its excellent service and well-maintained facilities. The hotel is very nice and clean with luxurious furniture.

Children's Pool Outdoor Pool

Aparthotel with Parking

Citadines Abha is a popular choice, with parking available for guests. The aparthotel offers a blend of hotel services and apartment-style living, appealing to those who value both convenience and independence.

Accessible Aparthotel

This hotel is fully accessible, offering hearing-accessible features, wheelchair-accessible units, and elevator access to all upper floors. It provides wheelchair ramps, accessible rooms with roll-in showers, braille for lifts, PA toilets, and staff trained to assist guests with disabilities.

Aparthotel with Gym

Citadines Abha has fitness classes. Guests can relax in the garden, swim in the outdoor swimming pool and take part in fitness classes at the property.

4-Star Aparthotel

Citadines Abha is a popular choice with guests, offering well-appointed accommodations and services. It is known for its good location and overall quality, making it a comfortable and convenient option for travelers.

Aparthotel with Outdoor Pool

This hotel features an outdoor pool designed for both adults and children, praised for its nice size and excellent setup. It also includes a separate children's swimming pool.

Luxury Aparthotel

Aparthotel with Children's Pool

Room Types

Studio Deluxe Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this apartment also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

Studio Executive with Balcony Featuring a private entrance, this air-conditioned apartment is comprised of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bath. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

One-Bedroom Deluxe Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this apartment also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

One Bedroom Executive Suite with Balcony Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Two-Bedroom Deluxe Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.

Two Bedroom Executive Suite with Balcony Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.

About Citadines Abha

License: 10002608

Guest Reviews

8.7

Very Good

Location

Citadines Abha boasts an enviable location, highly praised by guests for its proximity to key destinations such as Abha city center and the airport. Nestled between Abha and Khamis Mushait, the hotel offers convenience for both business and leisure travelers, thanks to its easy access to highways and amenities. The property is notably clean and tranquil with sound insulation ensuring a peaceful stay despite being situated on a broader, fast-paced street.

Guests appreciate the hotel's modernity and cleanliness, emphasizing the well-maintained facilities and attentive service. The parking situation is described as convenient with easy entry and exit. Despite being within the town, the hotel's locale provides a sense of isolation from the city's hustle and bustle, making it an attractive retreat.

However, the location may pose some challenges as it is somewhat distant from dining options, which might necessitate planning for meals outside the immediate vicinity. The decor and the overall ambiance have also received commendable reviews, enriching the guest experience. In summary, Citadines Abha is a highly recommended choice for travelers seeking a blend of comfort, modern amenities and strategic location.

Breakfast

Citadines Abha offers breakfast that has received mixed reviews from guests. While some praised the breakfast as beautiful, diverse, very good and delicious, there were consistent comments about the need for more variety and improvement in choices. Guests are required to pay extra for breakfast, which some find to be too expensive and not included in the room rate, despite the high accommodation cost.

Several guests noted the absence of a buffet, mentioning that breakfast is served in the room with a mountain view, though they expressed a desire for an open buffet option. The lack of breakfast inclusion in the package was a common point of dissatisfaction with some guests expressing surprise at the additional cost. Additionally, there were comments about the limited variation in the breakfast menu provided for room service.

Overall, while some found the breakfast offerings to be excellent and delicious, others felt that it did not meet their expectations in terms of variety and value for money. Improvements in both the selection and the inclusion of breakfast with the room rate are recurring recommendations from guests.

Dinner

Citadines Abha offers a dining experience that has garnered mixed reviews from guests. On a positive note, many appreciated the excellent and beautiful restaurant on the third floor with some finding the dinner options delightful and reasonably priced compared to the hotel room costs. The executive lounge near the restaurant also adds to the convenience. However, diners seeking variety might be disappointed, as the food options are limited, particularly for vegetarians and fans of Indian cuisine.

The restaurant's hours could be problematic with meal services confined between 4 pm and 11 pm, leaving guests unable to order before or after these times. Some reviews pointed out the desire for the restaurant to expand its menu, especially for breakfast and dinner. Moreover, the noise level inside the restaurant was noted as a concern and the overall dining atmosphere would benefit from some improvement.

Interestingly, there were mentions of renovation work affecting food availability, which might explain the transient limits on meal choices. Despite the challenges, guests who experienced the restaurant's offerings generally had good things to say, even though the ambiance and service hours could use some enhancements.

For those looking for more flexibility ordering dinner through delivery services remains an option and while there is no in-room dining currently, likely due to the recent opening of the hotel, this could change as the hotel continues to establish itself.

Rooms

Citadines Abha offers a mixture of modernity and comfort with a focus on cleanliness and aesthetically pleasing decor in their rooms. Guests frequently praise the beautiful, new and well-furnished rooms, highlighting coordinated decor and comfortable colors. Many visitors appreciate the spaciousness and the impeccable cleanliness maintained in the hotel rooms with a particular nod to the suite amenities which include features such as balconies with breathtaking views and a variety of room sizes that cater to different needs.

The hotel's strategic location adds to its allure, providing guests with convenience along with a sense of serenity. Despite the positive feedback, some guests pointed out certain areas that require improvement. Complaints about room ventilation, fluctuating temperatures and occasional lapses in room cleaning indicate areas where the hotel could enhance its services. Additionally, some found the rooms to be smaller than expected for the price and highlighted issues such as the lack of bathtubs and problematic bathroom doors.

Nonetheless, the hotel's luxurious design and the professionalism of the reception staff leave a lasting impression, contributing to a sense of overall satisfaction among visitors. The modern yet cozy ambiance, combined with a high standard of room cleanliness and beautiful furnishings, make Citadines Abha a favorable choice for many travelers.

Beds

Guests had mixed experiences with the beds at Citadines Abha. Many appreciated the comfortable beds with several positive mentions highlighting their comfort. However, some guests found the beds to be less than ideal, describing them as uncomfortable or giving them a middling comfort rating. The pillows also received mixed feedback; while some noted they were large and uncomfortable, others had a more neutral stance. Overall, while the beds garnered some praise for their comfort, opinions varied, particularly concerning the pillows.

Cleanliness

Citadines Abha is frequently lauded for its high standard of cleanliness and overall elegant environment. Guests consistently observe that the hotel maintains an exceptional level of cleanliness with clean and comfortable bedding, well-maintained rooms and thoughtfully coordinated color schemes. Many highlighted how clean and organized the property is, appreciating the peaceful and tidy atmosphere throughout the facility.

The hotel’s new and luxurious feel, combined with high-quality furniture, adds to its appeal. Despite ongoing maintenance in some areas, the property remains clean and well looked after. Guests particularly praise the bathrooms, although there were occasional remarks about less than spotless tiles.

The staff’s professionalism and cleanliness of amenities enhance the stay experience with many noting friendly and helpful staff contributing to the hotel's comfortable environment. Specific mentions of staff like Sister Sahar and Laili for their excellent reception service reflect a warm and welcoming atmosphere.

The hotel's quietness and exceptional attention to detail in cleanliness ensure guests feel completely at ease. Lastly with its excellent location and organized setup, Citadines Abha combines tranquility with top-notch service, making it a preferred choice for travelers seeking cleanliness and comfort.

Staff

Citadines Abha garners significant praise for its exceptional staff and high level of service. Guests particularly appreciate the classy interaction from the reception team, highlighting the friendliness and professionalism of employees like Abdulwahab and managers such as Mr. Mohammed Al-Ismari and Asma Al-Omari. High efficiency and quick service from the receptionists with special mentions of Sahar, Leila and Yara, contribute positively to guest experiences. Visitors note that staff members are very polite, cooperative and professional, contributing to a warm and welcoming environment.

The management at Citadines Abha receives commendations for cultivating a refined level of service and ensuring all employees are respectful and responsive. Many guests extend special thanks to the receptionists, particularly highlighting individuals such as Mr. Adel and Ms. Sahar, whose courteous interactions enhance the overall stay. The remarkable friendliness and dedication of the staff are frequently noted with some guests mentioning that certain staff members made their stay particularly enjoyable and memorable.

However, not all reviews are entirely positive. Some guests reported instances of untrained employees and occasional lapses in helpfulness and service speed. A few guests mentioned negative experiences with reception staff behavior. Despite these occasional shortcomings, the overwhelmingly positive feedback highlights great staff performance and a well-managed property that maintains cleanliness and luxurious standards.

Overall, the professionalism, friendliness and high standard of service from the staff at Citadines Abha contribute significantly to the hotel's strong reputation as a preferred destination for travelers.

Gym

Citadines Abha offers an outstanding gym facility that has received high praise from guests. Described as fantastic and good, the gym is equipped with everything needed for an effective workout. The 24-hour access is a notable feature, providing flexibility for all schedules. Guests have also appreciated the welcoming and friendly staff at the gym, adding to the overall positive experience. Additionally, there is a dedicated women's club, ensuring a comfortable and inclusive environment for female guests.

Pool

Citadines Abha offers a range of pool facilities that cater to different needs, featuring an outdoor pool designed with both adults and children in mind. The outdoor swimming pool receives praise for its nice size and excellent setup, making it an attractive spot for guests during the warmer months. Some reviewers highlight the exclusivity of the pool for male customers, particularly noting the reasonable access fee.

However, certain reviews bring up some areas for improvement. Insects and cleanliness are mentioned as concerns with the pool occasionally falling short on maintenance. The chilly Abha climate also poses a challenge, as the pool's heater has sometimes been reported as non-operational, limiting its use in colder seasons. Despite these points, the pool area remains a notable feature of the hotel, particularly valued for its potential enjoyment during times when it is well-maintained and the weather is favorable.

Parking

Citadines Abha offers several parking options with many services and facilities nearby that enhance convenience for guests. The parking spaces are generally considered good and there is valet parking service available. The facility provides car parking service and available parking can be found at the premises. However, there are some challenges with the parking setup, such as a narrow entrance and a single lane that serves both entry and exit, which may complicate access, especially during busy periods. Additionally, the card reader is positioned inconveniently far from the driver and there is no elevator from the second-floor parking. While the main parking entrance is situated on the Abha-Khamis Mushait road, no parking is available in front of the hotel during the reservation process, which may pose an inconvenience for some guests. Overall, while the parking arrangements have some limitations, the availability of services and the condition of the parking spaces contribute positively to the guest experience.

Yes, Citadines Abha has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Citadines Abha.

No, Citadines Abha doesn't allow dogs.

Yes, parking facilities are available at Citadines Abha.

Yes, Citadines Abha has a gym.

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