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Summary of reviewsThe Four Seasons Hotel in Aberystwyth receives commendable praise across various aspects, making it a desirable destination for many visitors.
A standout feature is its prime location, offering close proximity to the beach, town center, shops, restaurants, pubs and transport hubs. Despite being centrally situated, the hotel is nestled in a quiet street, ensuring a peaceful stay while maintaining easy access to local attractions and the university.
Guests consistently laud the breakfast, describing it as delicious, well-prepared and varied with generous buffet options and a friendly, attentive staff. The breakfast experience is often highlighted as an excellent start to the day with many naming it a key highlight of their stay.
Family-friendly accommodations also contribute to the hotel's appeal. Families appreciate the spacious, clean rooms and the thoughtful arrangements, such as suites with multiple beds and separate areas for children. The hotel staff are noted for their efforts to ensure comfort for family stays, including occasional room upgrades.
Cleanliness standards are generally high with many guests remarking on the well-maintained, tidy rooms and modern facilities. The staff are frequently praised for their friendliness, helpfulness and commitment to providing exceptional service, which significantly enhances the overall guest experience.
Nevertheless, there are areas where the hotel could improve. Evening dining experiences are varied with some guests encountering closed restaurants or limited menu options. Room conditions receive mixed reviews, as some guests report dated decor and maintenance issues, contrasting with others who find the rooms spacious, clean and modern. Wi-Fi reliability is another concern with inconsistent connectivity affecting guest satisfaction, particularly on higher floors.
Parking is a significant challenge due to the limited availability of spaces, often leading to frustration among guests. Noise disturbances from nearby nightlife can impact light sleepers, although this is balanced by the convenient access to local entertainment options. Lastly, bed comfort varies; while many guests enjoy comfortable, large beds, others encounter issues with mattress quality.
In summary, the Four Seasons Hotel is highly regarded for its optimal location, excellent breakfast, family-friendly accommodations, cleanliness and commendable staff. However, improvements in dining services, room maintenance, Wi-Fi reliability, parking availability and noise management could enhance the guest experience even further. Show more
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Categories
Accessible Hotel
Rooms with disabled access are available at this hotel, which is also noted as being wheelchair accessible. Some refurbished rooms are equipped with roll-in showers.
Hotel with EV Charging Stations
The Four Seasons Hotel in Aberystwyth is equipped with an electric vehicle charging station for the convenience of its guests.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Double RoomRooms feature a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with free toiletries.
Single RoomRooms feature a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with free toiletries.
Twin RoomRooms feature a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with free toiletries.
Family Room (2 Adults + 3 Children)Rooms feature a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with free toiletries.
Deluxe Double RoomSpacious, refurbished room with modern decor.
Triple RoomRequest a double and a single or 3 singles when booking.
Superior Twin RoomSet in a new extension at the rear of the hotel, this room features a flat-screen TV, an en suite bathroom with free toiletries, bath or shower and tea and coffee making facilities.
Superior Double RoomSet in a new extension at the rear of the hotel, this room features a flat-screen TV, an en suite bathroom with free toiletries, bath or shower and tea and coffee making facilities.
Superior SuiteThis suite is comprised of 2 bedrooms, a seating area and 1 bathroom with a bath and a shower. This suite features a tea and coffee maker, a dining area, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.
Triple Room - Disability AccessProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room provides a private entrance, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Compact DoubleThis double room offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
StudioOffering free toiletries, this studio includes a private bathroom with a bath and a shower. The studio offers a private entrance, a sofa, heating and a flat-screen TV. The unit offers 4 beds.
Guest Reviews
7.2
Good
Location
The Four Seasons Hotel in Aberystwyth is consistently praised for its prime location, making it an ideal choice for visitors looking to explore the town and its surroundings. Guests have highlighted its proximity to the beach with many reviews mentioning that it's just a short walk away. The hotel is centrally located, providing convenient access to the town center, shops, restaurants, pubs and other amenities.
The seafront is a mere minute or two's walk from the hotel, offering picturesque views and easy access for seaside lovers. Its position near the train station and transport hubs makes it a convenient base for further exploration. Despite being centrally located, the hotel is situated on a quiet street, ensuring a peaceful stay while still being close to the vibrant parts of Aberystwyth.
Visitors appreciate how the hotel’s location allows them to easily walk to local attractions, making it unnecessary to rely on a car. The hotel is also close to the university, making it a convenient option for those visiting students. Overall, guests find the location exceptional, perfectly blending accessibility with a peaceful environment.
Breakfast
The breakfast at the Four Seasons Hotel receives consistently positive feedback with many guests highlighting it as an excellent aspect of their stay. The breakfast offerings are often described as very good, delicious and well-prepared with a plentiful and varied selection that caters to different tastes. The buffet style is appreciated for its generous portions and diverse options, including both hot and cold foods. Many guests mention the full English or Welsh breakfast as a favorite, noting that the hot food is always kept fresh and well-stocked.
A number of reviews praise the breakfast for being tasty, superb and an excellent way to start the day with some guests even going as far as to call it the best they've had during their travels. The staff's friendliness and willingness to assist enhance the overall breakfast experience. The setting and atmosphere are frequently commended with the dining areas described as clean and welcoming.
While the overwhelming majority of reviews are positive, a few guests did note occasional issues, such as delays in service, a lack of gluten-free options and organizational inefficiencies during busy periods. Despite these minor critiques, the general consensus is that the breakfast at the Four Seasons Hotel is a standout feature that adds significant value to the guest experience.
Dinner
Dining at the Four Seasons Hotel presents a mixed bag of experiences with some guests enjoying their meals while others faced disappointments. Many appreciated the convenience of being able to reserve a table without any issues and some noted that the dining room was nice and the variety of food, especially breakfast items like cereals and sausages, was commendable. A number of guests found the evening meal to be nice with reasonable taste, while others felt that the menu could be more dynamic and varied, particularly for vegan and vegetarian options.
However, there were consistent critiques regarding the availability of dinner services. Several guests arrived to find the restaurant closed or hosting private events that prevented them from dining there. On occasions when the restaurant did operate, some patrons faced incorrect orders, limited choices and felt that the food was overpriced or mediocre.
The inconsistency in service was also highlighted with some evenings having no available bar snacks and early bar closures, which inconvenienced guests looking to unwind with a drink. Additionally, during high season, many advertised amenities were not always available, leaving guests without dining options within the hotel, prompting them to seek meals elsewhere.
While the food quality and dining convenience at Four Seasons Hotel seemed to vary, it appears that there are definite areas for improvement to meet guest expectations consistently, especially concerning evening meals and dietary accommodations.
Rooms
The rooms at the Four Seasons Hotel receive a mixed reception from guests, highlighting a range of experiences. Positively, many guests commend the rooms for their spaciousness, cleanliness and comfort. Several reviews emphasize the good size of the rooms and exceptional facilities, such as modern bathrooms, comfortable beds and well-maintained amenities. Upgraded and newly refurbished rooms are particularly praised, being described as modern, clean and beautifully presented. Guests also appreciate large family suites, jacuzzi baths, good water pressure and ample hot water. The rooms cater well to guests with mobility issues and offer necessary conveniences like tea and coffee-making supplies.
Despite these positives, there are noticeable criticisms. Many reviews mention dated decor with some rooms described as basic or in need of refurbishment. Issues like malfunctioning facilities—broken windows, cracked walls and peeling paint—detract from the experience. Problems with room cleanliness and undesirable smells are also recurring complaints. Some rooms are reported to have inadequate air conditioning, leading to uncomfortably warm conditions. The layout and size of some rooms, especially those labeled as compact doubles, do not meet expectations and overcrowding with unnecessary furniture is noted.
In conclusion, while the Four Seasons Hotel offers some excellent, well-appointed rooms that meet high standards of comfort and modernity, there are inconsistencies across the board, suggesting a need for updates and improved maintenance in certain areas.
Beds
The beds at the Four Seasons Hotel have received mixed reviews from guests. Many guests found the beds to be very clean, comfortable and large, often describing them as very comfy or incredibly comfortable. The hotel features big beds that are praised for their size and comfort with some guests even referring to them as the best bed ever. The rooms themselves are often described as comfortable and clean, adding to the overall positive experience.
However, not all feedback was positive. Some guests pointed out issues such as beds being too soft, hard or springy with specific mentions of uncomfortable, lumpy or worn-out mattresses. There were also reports of sagging beds and beds with poking springs, leading to discomfort during sleep. Additionally, some beds were described as not suitable for disabled persons with certain configurations such as two single beds pushed together not always providing a satisfactory sleeping experience.
Despite these criticisms, the general consensus leans towards the comfort of the beds with many guests expressing satisfaction and a willingness to return in the future. The hotel's effort to maintain cleanliness and offer roomy accommodations, equipped with large beds, has positively impacted many guest experiences.
Cleanliness
Four Seasons Hotel offers a generally positive experience in terms of cleanliness with many guests highlighting the clean and modern rooms, spotless facilities and overall tidiness. Numerous reviews mention rooms being well-maintained, tidy and equipped with fresh linens and toiletries. Guests frequently describe the rooms as clean, comfortable and spacious and commend the friendly staff for their efforts in maintaining these standards.
However, some guests noted areas for improvement, such as occasional dusting oversights and dated decor in certain rooms. Issues with cleanliness in specific areas like bathrooms, carpets and corners of the rooms were also noted. There were instances where a few rooms had unpleasant smells or weren't adequately cleaned upon arrival and some guests reported specific cleanliness issues such as mould, stained carpets and dirty windows.
Despite a few negative experiences, the general consensus is that the hotel maintains a high level of cleanliness in most areas, making it a comfortable and pleasant stay for many guests.
Staff
The staff at the Four Seasons Hotel have generally garnered high praise from guests, often being described as friendly, helpful and incredibly welcoming. Many noted the staff's attentiveness and professionalism, especially those at the reception and breakfast areas. The cleaning and kitchen staff were also frequently mentioned for their efficiency and pleasant demeanor. Guests reported that the staff often went out of their way to assist, making efforts to solve issues promptly and accommodate requests.
However, some reviews pointed out inconsistent experiences with a few guests encountering unhelpful or unfriendly staff members and communication problems, particularly at breakfast times. Despite these occasional hiccups, the prevailing sentiment is one of satisfaction with the staff's efforts to provide outstanding service. Overall, the hotel staff were often seen working hard, demonstrating courtesy and warmth, which contributed to a positive experience for most visitors.
Wi-Fi
Many guests have praised the Four Seasons Hotel for providing free Wi-Fi that, when working, can be both convenient and handy. However, the consistency of the Wi-Fi connection appears to be problematic for many visitors. While some appreciated the strong and decent connection, others reported frequent disruptions, very poor reception or even non-existent service, especially within rooms and certain areas of the property.
Issues such as needing to manage connections frequently, hit-and-miss availability and the Wi-Fi not reaching some rooms were recurring themes. These difficulties seemed more pronounced on higher floors with several guests describing the Wi-Fi as unusable in those areas. Overall, while the hotel offers free Wi-Fi, the quality and reliability of the connection left many guests dissatisfied during their stay.
Parking
Reviews of the Four Seasons Hotel consistently highlight parking as a significant challenge. Words like limited, tiny and difficult are frequently used to describe the car park, which reportedly fits only about four to six vehicles. Many guests found themselves without available parking spaces and had to seek alternatives such as street parking or nearby public car parks, which could be time-limited, charge fees or require a bit of a walk. The street parking options were often already full, leading to frustration. Some noted the hotel’s car park was so small it was misleadingly advertised and left cars crammed or blocked.
Despite these common grievances, there were occasional mentions of parking being manageable or trouble-free with staff sometimes aiding guests with their parking needs. Nevertheless, the lack of adequate parking seems to be one of the hotel's most recurring drawbacks with some even having to park up to three miles away or relying on long-term government car parks. For those planning to stay at Four Seasons Hotel, it would be wise to consider these parking constraints and possibly make advance arrangements for alternative parking solutions.
Family
The Four Seasons Hotel offers a variety of family-friendly accommodations that cater well to travelers with children and larger groups. Guests frequently mention the availability of spacious family rooms and suites with some rooms even including kitchens and separate areas for kids. Many families appreciated the ample space, cleanliness and thoughtful room arrangements, such as family suites with multiple beds and separate rooms for children.
Children seem to enjoy their stays immensely with activities that kept them entertained and happy. The hotel staff often went above and beyond with some guests noting upgrades to larger rooms to better accommodate their families. The location is another highlight, making it convenient for families to explore the area.
However, some reviews did note issues with noise, particularly in rooms facing the main road, which could affect light sleepers or families with young children. Also, there were occasional comments about the suitability of certain rooms for families with young children, indicating that not all rooms might be optimal for every family setup.
Overall, the Four Seasons Hotel appears to be a well-regarded choice for family travel, offering plenty of space, comfort and thoughtful amenities that enhance the stay for both kids and adults.
Nightlife
Located within easy walking distance to the city center and the seafront, the Four Seasons Hotel offers convenient access to a variety of nightlife options. Guests appreciated the proximity to shops, beaches, pubs, bars, restaurants and cafes, which are all close by. The neighborhood is friendly and essential amenities like groceries and supermarkets are easily accessible.
However, the vibrant nightlife comes with its share of drawbacks. Guests frequently reported noise disturbances, especially in the early hours, from people exiting nearby nightclubs and bars. Incidents of loud parties, shouting from the streets and disturbances from drunken youngsters were common complaints. Groups of revelers and noisy returnees to the hotel occasionally disrupted the otherwise pleasant stay.
While the bustling nightlife scene provides plenty of entertainment options, light sleepers or those seeking a quieter experience may find the noise levels less than ideal. Nonetheless, for those looking to enjoy the city's vibrant nightlife, the hotel's location is spot on.
Business
Four Seasons Hotel offers a range of features catering specifically to business travelers. The hotel is lauded for its business-friendly environment, providing ample space to work and host meetings. Many guests found the location ideal for work purposes, highlighting its convenience for both business and personal travel. The conference facilities were mentioned as a notable advantage, suitable for business meetings and other formal gatherings.
Connectivity appears robust with WiFi access available in all areas, ensuring uninterrupted internet service for guests. The hotel also receives praise for its quick check-in process, which is particularly beneficial for those on tight schedules. The facilities are consistently clean and well-maintained with essentials like tea, coffee, flat-screen TVs and air conditioning adding to the comfort of the stay.
However, there are some areas for improvement. Issues such as noise disturbances, occasional false fire alarms and the lack of bike storage were noted. Additionally, some guests mentioned that certain policies, such as no bookings after 3 pm, could be inconvenient.
Despite these minor drawbacks, the hotel's overall offerings, including good business amenities and a central location, make it a favorable choice for business travelers seeking a reliable work-friendly environment.
Accessible
The Four Seasons Hotel generally caters well to guests with disabilities, offering numerous amenities and accessible features. The accessible rooms are praised for their suitability with guests noting large, adaptable spaces, wide hallways and ample facilities accommodating to those with mobility impairments. Reviews highlight ground floor rooms as particularly convenient and the newly fitted-out wet rooms with ample toiletries are appreciated. The hotel grounds also receive positive feedback for being accessible to the beach and for ensuring access to where guests needed to be the following day. Additionally, the property provides free Wi-Fi, accommodates larger groups and is considered ideal for elderly travelers.
However, the reviews also indicate some limitations. No lifts are available which can pose challenges, particularly as some rooms are located up two flights of stairs and there's feedback of toilets and bathrooms not being wheelchair accessible. Other mentioned issues include a lack of handrails or walk-in showers in some rooms and difficulty in gaining access due to non-functional lifts or inadequate assistance with bags.
In summary, while the hotel shows a clear commitment to accessibility with several features designed to support disabled guests, issues with vertical accessibility and specific room configurations need addressing to ensure a fully inclusive experience.
Romantic
The Four Seasons Hotel offers an intimate and historical setting that is perfect for couples seeking a romantic getaway. Guests consistently praise the beautiful beachfront suites and stunning apartments, which provide an idyllic atmosphere for a romantic retreat. The hotel is noted for its clean, comfortable and lovely rooms with some featuring close proximity to the sea and great garden views. An outdoor patio adds an extra touch of romance, enhancing the overall experience. The staff is described as kind and helpful, further contributing to the welcoming and intimate environment that makes the Four Seasons Hotel a top choice for couples.
Dog Friendly
Four Seasons Hotel has garnered attention for its dog-friendly facilities and policies, making it a suitable option for travelers with pets. Many have praised the hotel for accommodating dogs with guests being able to bring along their well-behaved pets, including guide dog puppies. The hotel has a designated dog-friendly environment, allowing dogs on most premises and even providing special treats like sausages to make the furry companions feel welcome.
The additional charge of £10 for pets was noted, but some guests experienced inconsistencies with this fee. While the overall atmosphere is pet-friendly, there are restrictions such as no dogs allowed in dining areas, which some found restrictive. This meant that guests with dogs had to have their meals in the reception area if they wanted to dine with their pets.
Despite these minor issues, the hotel’s location was regarded as accommodating and helpful for dog owners with ample opportunities for dog walks. The hotel’s efforts to fuss over and welcome dogs have been appreciated, even though the dining and certain room policies could use some improvement to enhance the experience for pet owners. Overall, Four Seasons Hotel stands out for its willingness to include pets in the guest experience, but there are specific areas where it could become even more accommodating.
No, Four Seasons Hotel doesn't have any pool.
No, a spa isn't available at Four Seasons Hotel.
Yes, Four Seasons Hotel welcomes dogs.
No, parking facilities aren't available at Four Seasons Hotel.