Best Western Plus Regency Inn and Conference Centre

Abbotsford 49.03800000, -122.33490500 , 32110 Marshall Road (Show on Map)
7.9
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Best Western Plus Regency Inn and Conference Centre is consistently praised by its guests for numerous key features, making it a popular choice for both business and leisure travelers.

The hotel's location is highlighted as a significant advantage. Guests find it exceptionally convenient due to its proximity to Abbotsford Airport and major highways, which provide straightforward access to Vancouver and surrounding areas. Local attractions like the Abbotsford Entertainment Centre and essential amenities are also nearby, enhancing its appeal. The presence of a reputable on-site restaurant and other dining options such as Rickys further enrich the stay.

Breakfast at the hotel earns high marks for its variety, quality and presentation. Guests appreciate the delicious and well-prepared offerings, both hot and cold and the attentiveness of the breakfast staff in maintaining a clean and organized dining area. The inclusion of breakfast in the stay adds substantial value, although occasional suggestions for more diverse options like bacon or sausages are noted.

The hotel rooms receive commendations for their cleanliness, spaciousness and comfort. Guests find the large, comfy beds and modern touches like fresh renovations and laminate flooring particularly appealing. Practical amenities such as guest laundry and two swimming pools contribute to a convenient and pleasant stay. Although there were minor criticisms about musty smells, noisy air conditioning and some layout issues, these do not significantly detract from the overall positive impression.

Cleanliness is a recurrent theme in the reviews with guests frequently describing the hotel as spotless and well-maintained. The housekeeping staff is lauded for their diligence in keeping the rooms and common areas tidy and hygienic. Despite a few isolated reports of noise and pests, the hotel's high standard of cleanliness remains a strong point.

The hotel staff also receive high praise for their friendliness, professionalism and helpfulness. Guests note the welcoming and accommodating nature of the front desk staff and the efficiency of management and housekeeping. Minor lapses in engagement are mentioned but are overshadowed by the general sentiment of excellent service and attentiveness.

The pool and hot tub facilities are appreciated, especially by families. The pool area is described as clean and well-maintained, providing a fun and relaxing environment. Minor issues like the hot tub jets and pool temperature were noted but did not significantly impact the overall positive experience.

Comfortable beds are frequently mentioned as a highlight with most guests appreciating the quality and comfort they provide. Although a few guests had concerns about mattress firmness, the majority found the beds conducive to a restful sleep.

In summary, the Best Western Plus Regency Inn and Conference Centre stands out for its strategic location, excellent breakfast, clean and comfortable rooms, high standards of cleanliness, friendly staff, enjoyable pool facilities and comfortable beds, making it a highly recommended option for a pleasant and convenient stay.
Show more
Categories
Family Friendly Hotel
This Abbotsford hotel features an indoor heated pool and comfortable rooms. It is also eco-certified, appealing to environmentally conscious families.

Hotel with Swimming Pool
The hotel has two pools, a jacuzzi and fitness center. The pools are sparkling and well-maintained.

  Indoor Pool  


Accessible Hotel
This hotel offers accessible rooms specifically designed for guests using mobility devices and provides an accessible route to these rooms. Accessible bathrooms are available, and the hotel features braille/large print signage in public areas. Staff are trained to assist guests with disabilities.

3-Star Hotel
This hotel offers a blend of comfort and convenience with well-appointed rooms and comprehensive conference facilities. It's well-suited for both business and leisure travelers, emphasizing sustainable practices.

Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors

Hotel for Honeymoon

Business Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types
Queen Room with Sofa Bed - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Queen Room with Two Queen Beds - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

King Room - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Executive Queen Room with Two Queen Beds - Non-Smoking This air-conditioned room offers a pillow-top mattress on each bed. The bathroom includes a full sized bathtub, a hairdryer and complimentary toiletries. Additional amenities include a fridge, microwave, coffee machine and free WiFi.

Executive King Room - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Large King Room - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

King Room with Spa Bath - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

King Suite with Sofa Bed - Non-Smoking This suite features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Large Family Suite - Non-Smoking This suite features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Family Suite - Non-Smoking This suite features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Executive King Room - Disability Access This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Deluxe Queen Room with Two Queen Beds - Non-Smoking This room features a flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Presidential Suite - Non-Smoking This suite features a seating area, flat-screen cable TV, air conditioning, microwave, fridge and coffee maker.

Guest Reviews
7.9
Good
Location
The 'Best Western Plus Regency Inn and Conference Centre' is highly praised for its advantageous location. Guests appreciate its proximity to the Abbotsford Airport, making it a convenient choice for travelers with early flights. The hotel is also strategically positioned for easy access to major highways, including Highway 1, facilitating straightforward travel to and from Vancouver City and across the region.

The closeness to essential amenities and entertainment centers adds to its appeal with guests noting its convenience for business trips, events and local attractions such as the Abbotsford Entertainment Centre. The presence of a highly regarded on-site restaurant and nearby options like Rickys enhances the overall stay experience. The hotel's location near the US border and major healthcare facilities also receives positive mentions, underlining its suitability for a variety of needs.

Though a few guests observed that the location feels slightly out of the way, the overwhelming consensus highlights the location as a key strength, being close to everything required for a comfortable and efficient visit. Whether for business or leisure, the 'Best Western Plus Regency Inn and Conference Centre' stands out for its well-thought-out and accessible location.

Breakfast
Guests at the Best Western Plus Regency Inn and Conference Centre generally express high satisfaction with the breakfast offerings. Reviewers frequently highlight the variety and quality of the breakfast, terming it as excellent, delicious and exceeding expectations. Positive mentions extend to the array of options provided, including both hot and cold selections and the consistent refilling of food items, which guests appreciated. The breakfast atmosphere is further enhanced by polite and helpful staff, contributing to the overall pleasant dining experience.

Guests also appreciated the convenience of the continental breakfast, noting its easy access within the building. A notable point of praise is the cleanliness and organization of the breakfast area, alongside the friendly demeanor of the breakfast staff, who work diligently to maintain standards. The inclusion of breakfast in the stay is often seen as a significant perk, considered by some as the best complimentary breakfast they've ever had at a hotel.

While overwhelmingly positive, there are occasional mentions of simpler or limited options and some guests expressed a desire for more diverse food offerings, such as the inclusion of meat options like bacon or sausages. Despite this, the consensus remains that the breakfast experience at this hotel largely contributes to a satisfying and pleasant stay.

Rooms
The guest reviews of the Best Western Plus Regency Inn and Conference Centre paint a consistently positive picture of the hotel rooms. Most notably, the rooms are frequently described as clean, spacious and comfortable. Many guests appreciated the large, comfy beds and the various modern touches, such as fresh renovations and laminate flooring. The rooms are also well-stocked and provide good options for breakfast, which adds to the overall convenience.

Although some mentioned that the hotel felt a bit dated, the cleanliness and comfort levels appeared to outweigh this factor. Guests appreciated the quietness of the rooms, especially those staying for multiple nights, finding them ideal for a peaceful retreat. The inclusion of practical amenities like guest laundry, two swimming pools and a breakfast buffet were also highlighted as key positives.

A few reviews mentioned minor drawbacks such as musty smells, noisy air conditioning units and some layout issues, including massive gaps under doors and cramped spaces in certain rooms. However, these were not common complaints and did not detract significantly from the overall positive sentiment. The friendly hotel staff and the practical design of rooms, including separated bathroom facilities, further enhanced the guest experience.

In summary, the Best Western Plus Regency Inn and Conference Centre offers clean, spacious and comfortable rooms that cater well to guest needs, making it a strong choice for a pleasant stay.

Beds
The Best Western Plus Regency Inn and Conference Centre is consistently praised for its comfortable beds and quality bedding in the guest reviews. Many guests mentioned the comfort of the beds and pillows, often noting how superb they were. There were frequent mentions of the beds being very comfortable with some guests particularly appreciating the firm mattress and ample pillows provided. While most reviews are positive, a few guests did remark on less satisfactory experiences with some mattresses being either too hard, too soft or lumpy and in need of replacement. Despite these occasional criticisms, the majority of feedback highlights the beds as a strong point of the hotel, contributing significantly to a restful night's sleep.

Cleanliness
The Best Western Plus Regency Inn and Conference Centre consistently receives high marks for its cleanliness. Guest reviews frequently highlight how clean the rooms, lobby and overall hotel are with words like "very clean," "spotless," and "impeccable cleanliness" appearing often. Guests appreciate the well-maintained rooms and common areas and commend the housekeeping staff for keeping the hotel tidy and hygienic.

The cleanliness extends to newly renovated suites as well, which are described as clean and updated. The hotel staff also receives praise for being both friendly and helpful, contributing to a comfortable stay. Despite some comments about the hotel feeling a bit dated, the comfort level remains high with clean and comfy beds frequently mentioned.

While the majority of experiences are overwhelmingly positive, a few guests noted issues like noise from children near the pool and an inconvenient bathroom layout in some rooms. There were also isolated reports of pests, indicating areas for potential improvement. Nonetheless, the positive feedback emphasizes that the hotel maintains a high standard of cleanliness, making it a pleasant place to stay.

Staff
The staff at Best Western Plus Regency Inn and Conference Centre consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently describe the team as very friendly organized and secure with a particular mention of the front desk staff being welcoming and accommodating. The service provided by the staff is often highlighted as excellent with numerous reviews noting their prompt responses to last-minute requests.

The breakfast area staff are specifically commended for their diligence in maintaining cleanliness and ensuring a good supply of food. Management and the front desk garner specific accolades for being efficient and positive and housekeeping is noted for doing a great job in keeping the rooms clean. Some reviews mention occasional lapses in friendliness and engagement from the front desk, indicating room for improvement in hospitality interactions.

Overall, the reviews suggest that guests appreciate the attentive and super friendly service, contributing to a pleasant experience at the hotel. The staff's efforts in providing items such as bottle openers and toothpaste and accommodating special requests, further enhance the positive impression. While there are minor areas noted for enhancement, the general sentiment reflects a high standard of service and a welcoming atmosphere throughout the hotel.

Pool
The pool facilities at the Best Western Plus Regency Inn and Conference Centre have generally received positive feedback from guests, particularly families. The hot tub and swimming pool were frequently highlighted as enjoyable amenities that kept both children and adults entertained. Many guests found the pool area beautiful, clean and of a good size for supervising children. The overall experience of using the pool and hot tub was pleasant and a welcome relief after a long day of travel. However, there were some minor setbacks mentioned, such as the hot tub jets occasionally not working and the temperature of the pool being a bit chilly for some. Additionally, the location of the pool and breakfast area in an annex separated from some rooms was less convenient, particularly in bad weather. Despite these minor issues and occasional closures, the availability of two swimming pools and a hot tub added significant value to the guests' stay, making it a notable feature of the hotel.


Yes, Best Western Plus Regency Inn and Conference Centre has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Best Western Plus Regency Inn and Conference Centre.

No, Best Western Plus Regency Inn and Conference Centre doesn't allow dogs.

No, parking facilities aren't available at Best Western Plus Regency Inn and Conference Centre.

Yes, Best Western Plus Regency Inn and Conference Centre has a gym.

Location Show Map
More Options
  • Hotel in Abbotsford

  • 8.0 Very Good

  • From $115

  • Hotel in Abbotsford

  • 7.9 Good

  • From $143

  • Hotel in Abbotsford

  • 8.1 Very Good

  • From $143

  • Hotel in Abbotsford

  • 8.3 Very Good

  • From $150



6,746,021

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ