Fox Kandy by Fox Resorts - Luxury in the Mist provides a stunning retreat high in the hills above Kandy, known for its tranquility and breathtaking views. Despite the challenging approach via steep, narrow roads, the serene setting and panoramic views make it worth the effort. The hotel's remote location offers a respite from city life with a 10-20 minute tuk-tuk ride to reach Kandy’s center. Guests enjoy the infinity pool overlooking the jungle, a highlight for its otherworldly views.
Breakfast at
Fox Kandy by Fox Resorts - Luxury in the Mist is largely praised for its hearty and diverse offerings, featuring a wide range of Western and Sri Lankan options in a picturesque setting. Although some guests noted a need for more variety and prompt refills, the general consensus is positive. Dinner experiences garnered mixed feedback; while many appreciated the variety and taste, including special event dinners, others felt the quality didn’t always justify the price and some found the buffet options limited.
Rooms at
Fox Kandy by Fox Resorts - Luxury in the Mist are highly praised for being clean, spacious and comfortable with modern furnishings and amenities. Beautiful views are a consistent highlight, though a few guests noted issues like outdated furnishings in some rooms, air conditioning problems and noise disturbances. Despite these minor setbacks, the overall consensus is positive with many valuing the cleanliness and comfort.
Cleanliness at
Fox Kandy by Fox Resorts - Luxury in the Mist stands out as a strong point with numerous reviews noting spotless rooms and well-maintained facilities. The pool area in particular is mentioned frequently for its cleanliness and beautiful views. A few isolated issues with room windows and minor pest problems in bathrooms were reported, but these are rare.
The staff at
Fox Kandy by Fox Resorts - Luxury in the Mist receives high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the professional yet warm demeanor of the team, from the receptionists to the gardeners. Personalized attention, such as special dietary accommodations made by the chef, adds to the positive experience. Minor mentions of unfriendly encounters do exist, but the overall sentiment toward the staff is overwhelmingly positive.
The WiFi at
Fox Kandy by Fox Resorts - Luxury in the Mist receives mixed reviews. While some guests found it excellent and sufficient for streaming, others experienced weak and inconsistent connectivity.
The pool is a significant attraction, described as stunning and well-maintained with breathtaking views from the infinity pool. The pool area is generally praised, although there are mentions of it being on the smaller side and occasional shortages of sunbeds.
Parking facilities are available but challenging with restricted space and no guided parking services, making navigation difficult, especially for larger vehicles.
Fox Kandy by Fox Resorts - Luxury in the Mist is considered very family-friendly, offering comfortable accommodations and attentive service that cater well to both adults and children. It is frequently recommended for family vacations due to its welcoming atmosphere and suitable facilities.
Beds at
Fox Kandy by Fox Resorts - Luxury in the Mist are highly commended for their comfort, contributing significantly to the overall positive experience. Occasional issues with bed sizes and cleanliness were noted, but these are outliers compared to the frequent praise for comfortable and cozy bedding.
Despite some aspects not meeting the five-star standard, particularly in room and bathroom quality,
Fox Kandy by Fox Resorts - Luxury in the Mist delivers a luxurious experience with excellent customer service and amenities. It is a favorable choice for both leisure and business travelers due to its picturesque location, attentive staff and overall comfort.