InfoSummary of reviewsMercure Antwerp City South is highly regarded for its strategic and convenient location, offering easy access to various parts of Antwerp. Guests appreciate the proximity to public transport links, making it simple to reach the city center within 10-20 minutes. The hotel's peaceful surroundings and nearby amenities like supermarkets and cultural centers add to its appeal, especially for those visiting events or exploring the city. The friendly staff and well-connected transport options further enhance the overall pleasant stay.
The breakfast experience at the hotel receives mixed reviews, though predominantly positive. Guests commend the varied and delicious breakfast buffet, which includes fresh bread, eggs, cold cuts and more with specific praises for the breakfast waffles. However, some visitors feel the breakfast can be overpriced and note a desire for more vegetarian and vegan options, along with improvements in seating and temperature control.
Dinner at the on-site restaurant is praised for its pleasing ambiance and delicious, freshly prepared meals. Guests highlight the variety and quality of the food with reasonable prices enhancing the dining experience. While there are some critiques about occasional overcooked meals and slow service, the majority of guests leave satisfied with their dinner at Mercure Antwerp City South.
The rooms are spacious and comfortable with modern amenities and clean interiors. Many guests appreciate the large, well-maintained rooms and comfortable beds, though some note the need for updates, particularly in the bathrooms. The cleanliness of the hotel is generally praised, though a few guests mention minor issues like outdated bathrooms or stained sheets.
The standout feature of Mercure Antwerp City South is its staff, who are consistently described as friendly, professional and helpful. Guests highlight the warm and efficient reception team and the excellent service provided by the entire staff, contributing significantly to a positive guest experience.
Other notable amenities include reliable free Wi-Fi, a small but well-maintained gym with a sauna, ample parking options (though at an extra cost) and EV charging stations. The hotel’s family-friendly environment with spacious family rooms and convenient kitchenettes, makes it a preferred choice for families. Lastly, while the beds receive generally positive remarks for comfort, there are occasional mentions of inconsistent quality.
Overall, Mercure Antwerp City South offers a comfortable and convenient stay with excellent staff service and a range of amenities that cater well to diverse travelers. Show more
