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Summary of reviewsHotel De Elderschans, nestled amidst beautiful natural surroundings, offers a serene setting ideal for a peaceful retreat. Its prime location in a forested area makes it perfect for walking and cycling adventures, making it particularly appealing to pet owners. The tranquil environment, complemented by quiet rooms and abundant parking, enhances the overall experience. Guests appreciate its accessibility to nearby places and enjoy the beautiful terrace overlooking a tranquil pond and lush greenery. The friendliness and efficiency of the reception and staff further contribute to the positive experience.
Breakfast at Hotel De Elderschans receives high praise for its extensive selection and quality, described as delicious and satisfying with a well-organized setup and good price-quality ratio. The breakfast buffet is constantly replenished, ensuring guests find something they enjoy. The friendly and helpful staff enhance the overall breakfast experience, making it a delightful start to the day.
The dinner buffet also earns enthusiastic reviews for its excellent selection, variety and good value for money. Guests appreciate the delicious and nicely presented food with both dinner and breakfast often being highlights of their stay. The friendly staff and pleasant atmosphere contribute to a positive dining experience, although some guests mention the buffet could benefit from more variety and later service hours.
Accommodations at Hotel De Elderschans offer simple, clean rooms with basic comfort and some rooms provide charming and cozy atmospheres with good quality bedding. Despite this, many reviews indicate that the rooms are in need of renovation with issues related to outdated furniture, poor maintenance and cleanliness concerns. Noise and temperature issues, as well as uncomfortable beds, detract from the overall room experience.
Cleanliness at the hotel is a mixed experience. While some guests found their rooms clean and appreciated the well-maintained grounds, numerous reviews reported significant hygiene issues, including dusty and dirty environments, poor maintenance in shared facilities and a general need for better upkeep.
The staff at Hotel De Elderschans receive consistently positive feedback for their friendliness and diligent service. Guests frequently mention the warm and welcoming demeanor of the reception staff and their efficient resolution of problems. While some criticisms exist regarding unfriendliness at the bar and inconsistent customer service, the overall impression is of a dedicated and accommodating team.
Parking at the hotel attracts dissatisfaction due to high fees that guests find unexpected and excessive, especially considering the lack of additional features like camera surveillance. The charges are perceived as disproportionate and the condition of the parking facilities could be improved.
The beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, others report issues with bed height, firmness and cleanliness, indicating a need for better consistency in bed quality.
The all-inclusive experience at Hotel De Elderschans is generally well-received, offering a wide range of options and notable value. Highlights include an impressive selection of Belgian beers and a pleasant outdoor seating area. However, some limitations such as service ending at 10 PM and inefficiencies in the ordering process are noted.
For guests traveling with dogs, the hotel provides a welcoming environment, allowing up to three dogs per room and offering a designated walking area on-site. The surrounding area is ideal for dog walks and there is even a specific restaurant area for dogs, enhancing the pet-friendly atmosphere. The overall experience for dog owners has been positive, despite some limitations like room availability.
In summary, Hotel De Elderschans is celebrated for its impressive natural setting, excellent breakfast and dinner options, friendly staff and pet-friendly amenities. However, the hotel would benefit from improvements in room quality, cleanliness and parking facilities to enhance the overall guest experience.
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