City Suites - Kaohsiung Pier2
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Summary of reviewsCity Suites - Kaohsiung Pier2 consistently receives positive feedback from guests due to its prime location, exceptional cleanliness and stylish design. Situated close to the Pier 2 Art Center and other local attractions, the hotel is easily accessible via public transportation and nearby parking facilities. The surrounding area offers a peaceful environment conducive to leisurely strolls with vibrant local dining and shopping options. The hotel's design and cleanliness further elevate the guest experience, although some note the absence of an on-site parking lot.
The breakfast experience at City Suites - Kaohsiung Pier2 is a mixed bag. Guests appreciate the variety and generous portions of the breakfast buffet, along with the pleasant dining area. However, having to walk to a different building for breakfast, overcrowding and occasional issues with the quality and freshness of the food detract from the overall experience. Service during breakfast also receives mixed reviews, highlighting areas for improvement.
Rooms at the hotel are noted for their artistic decor, cleanliness and modern amenities with some featuring large windows and great views. However, the limited space presents challenges for guests with large luggage and issues like inadequate lighting, poor soundproofing and occasional musty smells are mentioned. Despite these drawbacks, the rooms are generally comfortable and well-maintained.
Cleanliness at City Suites - Kaohsiung Pier2 is frequently praised with guests finding the rooms and common areas spotless and well-equipped. However, there are occasional mentions of dust, mold in bathrooms and unclean mirrors. Overall, the housekeeping staff is commended for maintaining a high standard of cleanliness.
The hotel staff receives generally positive reviews with many guests appreciating their friendliness, enthusiasm and efficiency. However, some guests report unprofessional or unfriendly behavior during night shifts. Despite these occasional issues, the majority of guests find the staff courteous and helpful.
Wi-Fi at the hotel is another mixed aspect with some guests praising its speed and reliability, while others report slow speeds, poor reception and frequent disconnections. The inconsistency in Wi-Fi quality suggests room for improvement in this area.
For families, the hotel offers some enjoyable aspects like nostalgic candies and proximity to local attractions. However, the small room sizes and lack of specific family-oriented amenities make it less ideal for those with young children. Noise disturbances and inadequate bedding arrangements further detract from the family experience.
The beds at City Suites - Kaohsiung Pier2 receive mixed reviews with many guests finding them comfortable and well-maintained. However, some find the beds too soft, leading to discomfort and the size may be insufficient for sharing. Despite these issues, the overall comfort of the beds is a positive aspect of the stay.
Accessibility features are highly praised with convenient parking, easy access to public transport and considerate bathroom designs for wheelchair users. The hotel's location near prominent tourist spots and an array of dining options further enhances its appeal.
In summary, City Suites - Kaohsiung Pier2 offers a well-rounded stay characterized by its strategic location, stylish and clean rooms and generally positive staff interactions. Areas for improvement include the breakfast experience, Wi-Fi quality and specific family-oriented amenities.
Categories
The breakfast experience at City Suites - Kaohsiung Pier2 is a mixed bag. Guests appreciate the variety and generous portions of the breakfast buffet, along with the pleasant dining area. However, having to walk to a different building for breakfast, overcrowding and occasional issues with the quality and freshness of the food detract from the overall experience. Service during breakfast also receives mixed reviews, highlighting areas for improvement.
Rooms at the hotel are noted for their artistic decor, cleanliness and modern amenities with some featuring large windows and great views. However, the limited space presents challenges for guests with large luggage and issues like inadequate lighting, poor soundproofing and occasional musty smells are mentioned. Despite these drawbacks, the rooms are generally comfortable and well-maintained.
Cleanliness at City Suites - Kaohsiung Pier2 is frequently praised with guests finding the rooms and common areas spotless and well-equipped. However, there are occasional mentions of dust, mold in bathrooms and unclean mirrors. Overall, the housekeeping staff is commended for maintaining a high standard of cleanliness.
The hotel staff receives generally positive reviews with many guests appreciating their friendliness, enthusiasm and efficiency. However, some guests report unprofessional or unfriendly behavior during night shifts. Despite these occasional issues, the majority of guests find the staff courteous and helpful.
Wi-Fi at the hotel is another mixed aspect with some guests praising its speed and reliability, while others report slow speeds, poor reception and frequent disconnections. The inconsistency in Wi-Fi quality suggests room for improvement in this area.
For families, the hotel offers some enjoyable aspects like nostalgic candies and proximity to local attractions. However, the small room sizes and lack of specific family-oriented amenities make it less ideal for those with young children. Noise disturbances and inadequate bedding arrangements further detract from the family experience.
The beds at City Suites - Kaohsiung Pier2 receive mixed reviews with many guests finding them comfortable and well-maintained. However, some find the beds too soft, leading to discomfort and the size may be insufficient for sharing. Despite these issues, the overall comfort of the beds is a positive aspect of the stay.
Accessibility features are highly praised with convenient parking, easy access to public transport and considerate bathroom designs for wheelchair users. The hotel's location near prominent tourist spots and an array of dining options further enhances its appeal.
In summary, City Suites - Kaohsiung Pier2 offers a well-rounded stay characterized by its strategic location, stylish and clean rooms and generally positive staff interactions. Areas for improvement include the breakfast experience, Wi-Fi quality and specific family-oriented amenities.
Accessible Hotel
City Suites - Kaohsiung Pier2 provides wheelchair accessible facilities, including an entire unit that is wheelchair accessible. Additional features for increased accessibility include a roll-in shower, toilet with grab rails, adapted bath, and accessibility to upper floors by elevator.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
About City Suites - Kaohsiung Pier2
License: 491
Guest Reviews
Location
Guests find the surrounding area peaceful and conducive to leisurely strolls, enjoying easy access to artsy neighborhoods, Love River and the waterfront. The environment is described as quiet at night, yet vibrant and full of local dining and shopping options, including specialty markets and local food spots.
The hotel's stylish design and cleanliness further augment the positive experience. Although some note the absence of an in-house parking lot, the nearby parking solutions are considered convenient and affordable. With its strategic position in Kaohsiung, City Suites - Kaohsiung Pier2 is perfectly suited for tourists looking to explore cultural and artistic landmarks with comfort and ease.
Breakfast
However, there's a consensus that the breakfast setup has room for improvement. Guests often mention the inconvenience of having to walk to a different building to have breakfast, which some find disruptive. The buffet style can lead to overcrowding and long waiting times with reports of food and utensils being replenished slowly. Additionally, the quality of the breakfast items is sometimes highlighted as needing improvement with complaints about cold dishes, limited variety and occasional issues with freshness and flavor.
The service during breakfast also receives mixed reviews with some guests finding the staff indifferent or unhelpful. There are also remarks about the limited breakfast hours and the buffet running out of items before the designated end time. Overall, while the breakfast offers a wide range of choices and has some tasty options, various aspects like convenience, quality and service could be enhanced to provide a better dining experience for the guests.
Rooms
However, the space is notably limited, making it difficult for guests with large luggage to move around freely. Many reviews highlight inadequate lighting, poor soundproofing and a musty or smoke smell in some rooms. While the aesthetic appeal is acknowledged, some guests find the rooms impractical due to the cramped layout and dim lighting.
Overall, while the hotel provides a stylish and comfortable stay with clean facilities, those requiring more spacious accommodations or sensitive to noise might need to consider these factors when booking.
Beds
However, some guests noted that the beds are a bit too soft for their liking, leading to discomfort and disturbances when sharing with another person. This softness occasionally resulted in the beds feeling shaky and less supportive, causing the body to sink uncomfortably. The pillows also drew mixed reviews; while some found them comfortable and supportive, others felt they were too soft and flat, impacting their sleep quality.
In terms of size, opinions varied with some finding the beds large enough and spacious, while others thought they were too small for accommodating more than one person comfortably. Noise from the bed frames was another issue highlighted by a few guests, detracting from the overall sleeping experience.
Despite these occasional drawbacks, a significant number of reviews reflected satisfaction with the comfort of the beds, making them a generally positive aspect of a stay at City Suites - Kaohsiung Pier2.
Cleanliness
However, there are recurring mentions of dust in some areas, such as corridors, corners of rooms and on blinds. Occasionally, mold in bathrooms and unclean mirrors were highlighted as areas needing improvement. There were also isolated incidents of unclean linens and missed cleaning under beds that were mentioned. Despite these issues, many guests found the atmosphere clean and comfortable with fresh bedding and no unpleasant odors.
In summary, City Suites - Kaohsiung Pier2 predominantly meets guests' expectations for cleanliness with some areas for potential improvement. The positive remarks about cleanliness and comfort often outweigh the critiques, making it a solid choice for travelers seeking a clean and well-maintained stay.
Staff
On the downside, some guests found certain staff members unprofessional or unfriendly, particularly during night shifts. A few reviews pointed out specific instances of poor attitude and a lack of proactive engagement from the staff. Despite these occasional negative experiences, the majority of reviews reflected a positive outlook on the staff’s service quality, describing them as courteous, patient and professional.
Overall, it seems that while there are areas for improvement, especially in maintaining consistent service quality across all shifts, the hotel staff at City Suites - Kaohsiung Pier2 are generally dedicated to providing a friendly and welcoming environment for their guests.
Wi-Fi
Family
However, several reviews indicate that the hotel may not be the best choice for families, especially those with young children. The family's room size and amenities have been highlighted as concerns with rooms often being too small and lacking necessary furnishings like cribs. Additionally, noise disturbances from neighboring rooms, such as children's crying and next-door conversations, suggest inadequate soundproofing. This could make stays uncomfortable, particularly for families who need quiet evenings.
The bedding arrangements might also pose challenges with some families finding the standard double beds insufficient. Further, the absence of a parking lot adds to the inconvenience for family trips. These aspects contribute to the perspective that the hotel is less suitable for family accommodation, especially those traveling with young kids.
In summary, while City Suites - Kaohsiung Pier2 offers some enjoyable aspects for families, such as treats for kids and a convenient location, potential guests should be aware of the limitations regarding room size, noise levels and specific family-oriented amenities.
Accessible
The spacious bathroom design is particularly considerate for wheelchair users and the accessible rooms and facilities receive commendations. The location is highly rated for its proximity to Pier-2 Art Center and other tourist hotspots, facilitating easy exploration of the area. Plenty of nearby dining options and convenience stores add to the comfort and ease of stay.
Despite some concerns over elevator wait times, the hotel's advantageous location and comprehensive amenities—such as a handy room layout and accessible toilets—ensure a pleasant and convenient experience for all guests.
No, City Suites - Kaohsiung Pier2 doesn't have any pool.
No, a spa isn't available at City Suites - Kaohsiung Pier2.
No, City Suites - Kaohsiung Pier2 doesn't allow dogs.
No, parking facilities aren't available at City Suites - Kaohsiung Pier2.
No, City Suites - Kaohsiung Pier2 doesn't have a gym.
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