Kyoto34.98835700,
135.75369900,
Shimogyo-ku Aburanokojicho 288(Show on Map)
8.6
Very Good
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Summary of reviewsMercure Kyoto Station is celebrated for its highly convenient and strategically positioned location. Just a 10-minute walk from Kyoto Station, it offers easy access to public transportation and a plethora of dining and shopping options. Guests particularly appreciate the peaceful environment of the quiet side street, which still remains close to the city's bustling center. The hotel's proximity to Kyoto Tower and the Shinkansen adds to its appeal, marking it as an excellent base for exploring the city.
Breakfast at Mercure Kyoto Station stands out as a highlight with guests praising the diverse and high-quality selection that caters to both Japanese and Western preferences. Special dishes like mackerel sushi and roasted duck left a remarkable impression. The clean and well-prepared breakfast environment, value for money, delicious European pastries and fantastic coffee further complement the morning dining experience.
The hotel's on-site Italian restaurant is frequently lauded for its delicious and reasonably priced meals, particularly dishes like pizza and cheese risotto. Guests appreciated the friendly service and the relaxing atmosphere. While reservations are sometimes necessary due to its popularity, the variety of nearby dining options provides excellent alternatives.
The rooms at Mercure Kyoto Station are consistently praised for their spaciousness, comfort and stylish design, featuring modern amenities, ample USB ports and meticulous cleanliness. Large, comfy beds and effective soundproofing ensure a restful night's sleep. The overall interior ambiance enhances the stay, despite occasional mentions of minor setbacks like lighting adjustments and ventilation issues.
Cleanliness is a standout feature with guests noting the well-maintained rooms and public spaces. The diligent housekeeping staff and the hotel's modern design create a pleasant and hygienic environment.
The staff at Mercure Kyoto Station earn high marks for their friendliness, helpfulness and professionalism. Their excellent English-speaking skills and warm hospitality significantly enhance the guest experience, though a few isolated instances suggested room for improvement.
While the Wi-Fi connectivity has room for enhancement, especially in guest rooms, the overall sentiment remains positive with promising indications of improvements. The beds receive substantial praise for their exceptional comfort and quality, further contributing to a serene and pleasant stay.
Overall, Mercure Kyoto Station stands out as a highly commendable choice for travelers, offering exceptional comfort, facilities and outstanding customer service. With its strategic location, stylish design and excellent value for money, it provides high-quality accommodation that meets or exceeds guest expectations, making it a favorite for both short and extended stays in Kyoto. Show more
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4-Star Hotel
This hotel has a central location and is near Kyoto Station. It offers modern accommodations and is known for its convenient access to transportation.
Hotel with Free Wi-Fi
Room Types
Privilege King Room with Shower BoothOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a coffee machine, a safe deposit box, pajamas as well as city views. The unit has 1 bed.
Superior King Room with Shower BoothFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Privilege Twin Room with Bath TubThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and has a flat-screen TV with satellite channels, a coffee machine, a safe deposit box and pajamas. The unit has 2 beds.
Superior Twin Room with Bath TubThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit offers 2 beds.
Superior Twin Room with One Sofa Bed and Bath TubThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and a sofa. The unit offers 3 beds.
Superior Twin Room with Shower BoothOffering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box and pajamas. The unit offers 2 beds.
Privilege Twin Room with Shower BoothOffering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, pajamas, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Mercure Kyoto Station boasts a convenient and well-regarded location, consistently praised in guest reviews. Situated within a 10-minute walk from Kyoto Station, the hotel is strategically positioned for easy access to the city's excellent public transportation network, including several bus lines that connect to major attractions. Guests appreciate its proximity to numerous restaurants, shops and convenience stores, making exploration and dining a breeze.
Despite being on a quiet side street, the hotel provides a peaceful environment while still being close to the city's bustling center. Many reviews highlight the hotel's central location, noting it as an excellent base for traveling around Kyoto. The neighborhood is described as safe and residential, further adding to the appeal.
Travelers find the hotel's location practical, especially if they are moving around with luggage, though a few mention it can feel a bit far from the station. The hotel's easy walking distance to Kyoto Station allows guests to enjoy views of the Kyoto Tower and quick access to the Shinkansen for intercity travel.
Overall, Mercure Kyoto Station is commended for its strategic and accessible location, making it an ideal choice for visitors looking to explore Kyoto comfortably. The combination of quiet surroundings with the convenience of being near the main train station positions this hotel as a favorite among tourists.
Breakfast
With guests unanimously praising the breakfast at Mercure Kyoto Station, the morning meal emerges as a highlight of the stay. Patrons particularly appreciated the great and varied breakfast selection with options suiting both Japanese and Western palates. The breakfast buffet is noted for its extensive and high-quality offerings, often described as delicious and satisfying. A special mention goes to unique dishes like mackerel sushi and roasted duck, which left a remarkable impression on guests.
Families are also catered to with welcome packs for kids, while the well-prepared and pleasant breakfast environment meets high standards of cleanliness and COVID-19 prevention. Despite some pointing out the relatively early closing time at 10 a.m. and occasional critique on variety and refills, the overall sentiment is overwhelmingly positive. Value for money, delicious European pastries and fantastic coffee further enhance the morning dining experience. For those exploring all that Kyoto has to offer, starting the day at Mercure Kyoto Station with their top-notch breakfast seems a perfect choice.
Dinner
Mercure Kyoto Station offers a diverse dining experience that has garnered mostly positive feedback from its guests. The hotel's on-site Italian restaurant is frequently praised for its delicious food and reasonable prices, making it a popular choice for both lunch and dinner. Guests particularly enjoyed dishes like pizza and cheese risotto, often describing the meals as delicious and the restaurant's atmosphere as lovely and relaxing.
The Italian cuisine on offer has received numerous compliments with guests appreciating the menu's excellent selection and the friendly service provided by the staff. Some guests even visited the Italian restaurant multiple times, emphasizing their satisfaction with both the food and the overall dining experience. Additionally, the restaurant is noted to be a good spot for those wanting a drink and a small snack, providing a pleasant end to a day of exploration in Kyoto.
Despite the many positive remarks, a few guests noted some drawbacks, such as the necessity for reservations, as the restaurant might be fully booked for dinner at times. There were also occasional issues with service, such as not being informed about the need to make dinner reservations and limited availability of certain menu items. However, these instances appeared to be exceptions rather than the norm.
For those looking for variety, the vicinity of the hotel features several other dining options, including a well-reviewed Italian restaurant just across the street. This additional choice provides an excellent alternative for those who might find the hotel's restaurant fully booked or are looking for a change of pace.
In summary, Mercure Kyoto Station’s dining options, particularly its on-site Italian restaurant, offer delicious and reasonably priced meals in a welcoming atmosphere, making it a solid choice for guests seeking quality dining during their stay.
Rooms
The guest reviews for Mercure Kyoto Station highlight a consistent theme of spacious, comfortable and stylish rooms. Many guests praised the hotel's interior design, describing the rooms as modern, beautiful and tastefully decorated. The rooms are well-equipped, featuring functional amenities and plenty of USB ports and sockets, which cater to modern travelers' needs. Cleanliness is frequently mentioned with many guests noting the meticulous housekeeping and the overall sense of cleanliness throughout their stay.
Comfort is another significant point of satisfaction. Guests regularly noted the large, comfy beds and cozy linens that contribute to a restful night's sleep. The rooms are also designed for tranquility with effective soundproofing ensuring a quiet environment, making it easy to relax and unwind.
The size of the rooms stands out as a particular highlight, especially given Japanese standards. Guests appreciated the ample space, which includes large bathrooms and separate bath and toilet facilities. The lighting and atmosphere within the rooms provide a pleasant ambiance, although a few guests mentioned difficulties adjusting the lighting to their preference.
Despite minor setbacks like the inability to open windows for ventilation and occasional cleanliness issues, the overall sentiment towards the room quality at Mercure Kyoto Station is highly positive. With stylish interiors, modern amenities and generous space, the rooms significantly enhance the stay experience for visitors, making it a well-regarded choice for accommodation in Kyoto.
Beds
Mercure Kyoto Station’s beds have garnered substantial praise from guests, highlighting their exceptional comfort and quality. Multiple reviews emphasize the beds as being extremely comfortable with many specifically noting the softness and plushness of the mattresses. The pillows also receive positive feedback for their comfort, contributing to an overall restful experience. Guests mention that the bedding itself is of high quality, enhancing sleep quality.
Several comments highlight the spaciousness of the beds with some describing them as king-size, large and even oversized for solo travelers. This additional space seems to add to the comfort level, making the beds feel luxurious. The rooms are noted to be both cozy and spacious, further enhancing the overall sense of comfort.
Despite one mention of twin beds being too close, the overwhelming consensus is that the beds at Mercure Kyoto Station are some of the most comfortable guests have experienced with phrases like “super comfortable” and “the most comfortable beds on earth” being used. High-quality furnishings and decorative elements also seem to complement the comfort of the beds, contributing to a serene and pleasant stay for travelers.
Cleanliness
Mercure Kyoto Station has garnered positive attention for its cleanliness with many guests highlighting the hotel and its rooms as very clean and well-maintained. The hotel's modern and stylish design adds to its appeal, making it an ideal retreat after a busy day. The cleaning service is consistently praised for ensuring that rooms are well presented and meticulously made up each day. Bathrooms, in particular, are noted for being spotlessly clean and easy to use.
The property itself is clean, quiet and comfortable, creating a welcoming environment for visitors. Guests appreciate the diligent and polite staff who contribute to maintaining a high standard of hygiene and addressing cleanliness issues promptly. Despite a few isolated incidents of dust and debris in harder-to-reach areas, the overall feedback suggests that Mercure Kyoto Station provides an exceptionally clean and beautiful setting for travelers.
The hotel's attention to detail in cleaning and modern amenities has left a positive impression on many, making it a recommendable choice for those visiting Kyoto. While rooms might appear smaller than expected from photos, the cleanliness and thoughtful interior design more than compensate for this, offering guests a pleasant and hygienic stay.
Staff
The staff at Mercure Kyoto Station have received high praise from guests for their friendly, helpful and professional demeanor. Guests frequently noted the warm and welcoming atmosphere created by the staff, who were described as attentive, knowledgeable and efficient. The level of customer service was often highlighted with many reviews mentioning how easy it was to communicate with the staff, thanks to their excellent English-speaking skills.
The reception team, in particular, stood out for their outstanding and polite service, going above and beyond to ensure a seamless experience for guests, even during busy times. While most staff members were commended for their friendliness and accommodation, there were a few isolated instances where some staff could have been more welcoming or proficient in handling room issues. However, these were exceptions rather than the rule.
Housekeeping staff were frequently mentioned for their lovely attitude and thorough service, contributing positively to the overall stay. The consistent theme across reviews was the genuine hospitality and positive attitude of the staff, which significantly enhanced the guest experience at the hotel.
Wi-Fi
At Mercure Kyoto Station, the experiences with Wi-Fi connectivity seem to vary. Some guests appreciated the good and fast Wi-Fi, especially in communal areas where it appears to work quite well. However, many encountered issues, particularly in their rooms with weak signals and frequent difficulties connecting. A few noted specific problems with streaming services like Netflix and YouTube, indicating that the connection might not be robust enough for high-bandwidth activities. Despite these challenges, the positive remarks suggest that improvements have been made in some areas, though overall consistency remains a point for potential enhancement.
4 Star
The reviews for Mercure Kyoto Station highlight it as a highly commendable choice for travelers to Kyoto. Recognized for its exceptional comfort and facilities, the hotel stands out with soft bedding and commendable cleaning services. Guests repeatedly mention the outstanding staff, noting their politeness and kindness, which significantly contributes to a pleasant stay.
The hotel's location is another significant advantage, being within walking distance from Kyoto Station, making it incredibly convenient for guests. The design and aesthetics of the hotel are appreciated for being stylish and modern, adding to the overall positive experience.
While some reviewers mentioned the rooms being on the smaller side for a four-star rating, they also emphasized that, by Japanese standards, the size was decent. For the price, the hotel offers remarkable value, often described as unbeatable and not inferior to a five-star establishment. The quality of the facilities and services was frequently noted as prime examples of excellent value, making it a recommendable option for both short visits and extended stays in Kyoto.
Overall, Mercure Kyoto Station is celebrated for its clean and cozy environment, perfect for ensuring a comfortable and stylish stay. Guests have expressed enthusiasm about returning, praising the hotel for providing high-quality accommodation at a reasonable price, leading to an overwhelmingly positive consensus.
No, Mercure Kyoto Station doesn't have any pool.
No, a spa isn't available at Mercure Kyoto Station.
No, Mercure Kyoto Station doesn't allow dogs.
No, parking facilities aren't available at Mercure Kyoto Station.