Sandman Hotel Vancouver Airport
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Summary of reviewsThe Sandman Hotel Vancouver Airport receives high praise for its prime location, notably its proximity to Vancouver International Airport (YVR), which is a significant perk for travelers. Guests appreciate the convenience of the hotel's shuttle service, making early flights and airport access hassle-free. Its location also provides easy access to public transportation like SkyTrain and bus services, as well as nearby amenities such as grocery stores, coffee shops and restaurants. This advantageous position makes the hotel suitable for both business and leisure travelers.
Dining at the Sandman Hotel Vancouver Airport is a mixed experience, primarily receiving positive remarks for dinner at the on-site restaurant, Moxies. Guests were delighted with the diverse and delicious menu, highlighting memorable dishes and excellent service. However, breakfast services evoke varied responses; while the food quality is praised when available, the absence of complimentary or early morning breakfast options is a notable drawback for early risers or travelers.
Guest rooms at the hotel are frequently described as clean, spacious and quiet with some guests receiving upgrades to suites. The rooms are also complemented for their practicality and reasonable pricing. However, some reviews indicate that certain rooms could benefit from updates, pointing out issues like outdated decor, occasional unpleasant smells and noise from adjacent areas like the ice machine or elevator.
Cleanliness is generally perceived positively with many guests commending the hotel for its well-maintained rooms and common areas. The diligent efforts of the housekeeping staff are often highlighted, although there are occasional lapses in cleanliness and upkeep in some rooms and communal areas.
Staff interactions at the Sandman Hotel Vancouver Airport are a standout feature with frequent commendations for their friendliness, helpfulness and professionalism. Notable staff members like David, Katie and Gurwinder are often mentioned for their exceptional service, contributing to a positive overall experience. The shuttle service receives particular praise for its timeliness and friendly drivers.
On the downside, the hotel's free wifi receives mixed feedback. While some guests report reliable internet access, others experience connectivity issues, describing it as non-existent or unreliable in certain areas. The gym and pool facilities also have mixed reviews. The gym is appreciated for its availability but criticized for its small size and some malfunctioning equipment. The pool, while clean and convenient, is considered small with occasional comments about its temperature and maintenance of the hot tub.
Lastly, the convenience of free parking is a significant benefit, though some guests noted that spaces could be limited and parking arrangements for long-term stays could be better communicated.
Overall, the Sandman Hotel Vancouver Airport offers a convenient and comfortable stay, particularly suited for travelers needing quick access to the airport with friendly staff and practical amenities contributing positively to the guest experience.
Categories
Dining at the Sandman Hotel Vancouver Airport is a mixed experience, primarily receiving positive remarks for dinner at the on-site restaurant, Moxies. Guests were delighted with the diverse and delicious menu, highlighting memorable dishes and excellent service. However, breakfast services evoke varied responses; while the food quality is praised when available, the absence of complimentary or early morning breakfast options is a notable drawback for early risers or travelers.
Guest rooms at the hotel are frequently described as clean, spacious and quiet with some guests receiving upgrades to suites. The rooms are also complemented for their practicality and reasonable pricing. However, some reviews indicate that certain rooms could benefit from updates, pointing out issues like outdated decor, occasional unpleasant smells and noise from adjacent areas like the ice machine or elevator.
Cleanliness is generally perceived positively with many guests commending the hotel for its well-maintained rooms and common areas. The diligent efforts of the housekeeping staff are often highlighted, although there are occasional lapses in cleanliness and upkeep in some rooms and communal areas.
Staff interactions at the Sandman Hotel Vancouver Airport are a standout feature with frequent commendations for their friendliness, helpfulness and professionalism. Notable staff members like David, Katie and Gurwinder are often mentioned for their exceptional service, contributing to a positive overall experience. The shuttle service receives particular praise for its timeliness and friendly drivers.
On the downside, the hotel's free wifi receives mixed feedback. While some guests report reliable internet access, others experience connectivity issues, describing it as non-existent or unreliable in certain areas. The gym and pool facilities also have mixed reviews. The gym is appreciated for its availability but criticized for its small size and some malfunctioning equipment. The pool, while clean and convenient, is considered small with occasional comments about its temperature and maintenance of the hot tub.
Lastly, the convenience of free parking is a significant benefit, though some guests noted that spaces could be limited and parking arrangements for long-term stays could be better communicated.
Overall, the Sandman Hotel Vancouver Airport offers a convenient and comfortable stay, particularly suited for travelers needing quick access to the airport with friendly staff and practical amenities contributing positively to the guest experience.
Hotel for Honeymoon
This hotel offers a pool and hot tub and is mentioned in lists of romantic hotels, providing a comfortable stay with recreational facilities suitable for couples.
Family Friendly Hotel
This hotel is frequently described as family-friendly and provides a good environment for visiting families. It accommodates family suites and is dog-friendly.
Dog Friendly Hotel
This hotel welcomes pets and has a pet fee of $25/day up to a max. $125/week; Each guestroom is limited to 2x pets.
Hotel with Free Wi-Fi
Sandman Hotel Vancouver Airport provides complimentary Wi-Fi access. The hotel's reliable internet service is suitable for both business and leisure travelers.
Business Hotel
While specific business amenities are not detailed in the provided data, Sandman Hotels typically offer standard services for business travelers.
3-Star Hotel
Located near Vancouver Airport, the Sandman Hotel Vancouver Airport offers convenient accommodations for travelers. It provides comfortable rooms and a range of amenities, making it a practical choice for short stays.
Hotel with Indoor Pool
The hotel features an indoor pool and a hot tub. These amenities provide a convenient option for guests to enjoy a swim and relax on-site.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Guest Reviews
The Sandman Hotel Vancouver Airport is consistently praised for its prime location, especially in terms of its proximity to Vancouver International Airport (YVR). Many guests highlight the convenience of being close to the airport, which is only a short drive or shuttle ride away. This is particularly beneficial for travelers catching early flights or needing quick access to the terminal.
The hotel's location also offers easy access to various public transportation options, including the SkyTrain and bus services, making it straightforward for guests to explore the broader Vancouver area. Nearby amenities such as grocery stores, coffee shops, restaurants and other commercial establishments add to the hotel's appeal, providing guests with everything they might need within walking distance.
Additionally, the hotel’s position is ideal for those needing to attend events, conduct business meetings or even tour other parts of Vancouver and Richmond. The clean and spacious rooms, combined with a reliable shuttle service and friendly staff, further enhance the overall convenience and comfort for guests staying at the Sandman Hotel Vancouver Airport.
The breakfast experience at Sandman Hotel Vancouver Airport evokes a mixed response from guests. On the positive side, those who managed to get breakfast reported it as being very nice, good and ideal before leaving for travel. The French breakfast to-go was particularly appreciated by guests with early flights and the in-house restaurant received commendations for its lunch and evening meals.
However, many reviews highlighted the notable absence of a complimentary breakfast, which left some travelers disappointed, especially those who expected this service. Several guests mentioned that no breakfast options were offered with some stressing the inconvenience of breakfast not being served until 8:00 AM, causing early risers or travelers with morning flights to miss out. Others found themselves having to go to nearby establishments like Tim Hortons for a morning meal. While a breakfast-to-go option was mentioned, it seems there was a lack of clear communication about how to pre-order this service, leaving some guests unaware of this offering.
Overall, guests appreciated the quality of breakfast when available, but the absence of an included or early morning breakfast might be a drawback for some, particularly for those needing to check out early or seeking a more comprehensive breakfast experience as part of their stay.
Sandman Hotel Vancouver Airport boasts an on-site restaurant, Moxies, which garners much praise for its diverse menu and excellent food quality. Many guests were delighted with the delicious meals with some describing the food as yuuum and elegantly prepared. The presence of Moxies was seen as a significant advantage, offering a convenient dining option that saved guests the hassle of searching for nearby eateries.
The restaurant offers a great selection, covering more than typical hotel fare and is known for its superb dinner service and great cocktails. Guests cited memorable dishes, such as refined and delicious preparations and the best Nachos ever eaten. The convenience of the restaurant's location within the hotel is frequently highlighted, making it an easy and enjoyable dining option for both breakfast and dinner.
Despite the positive feedback, there were a few critical comments noting some issues like overpriced items, long wait times for takeout and occasional service hiccups. However, the general consensus leans towards a pleasant dining experience with commendable food and drinks, making it a notable feature of the Sandman Hotel Vancouver Airport. For those not keen on dining at Moxies, options in the surrounding area are limited, which reinforces Moxies as a favorable choice during their stay.
The Sandman Hotel Vancouver Airport offers a mix of experiences when it comes to its guest rooms. Positively noted, the rooms are frequently highlighted as clean, comfortable and quiet with some guests receiving fabulous upgrades to suites. Spaciousness is a common praise with mentions of large and clean rooms often accompanied by comfortable beds and useful amenities like a kitchen and living room area. The reasonable pricing, combined with good location close to the airport, adds to the convenience for travelers.
However, some rooms are described as small, a bit dated and even somewhat gloomy. Complaints include issues like unpleasant smells, dirt in corners and occasional noise, especially those located next to the ice machine or elevator. Moreover, some guests found the beds uncomfortable and the overall room decor needing renovation with specific mentions of worn furniture, peeling wallpaper and outdated bathrooms. Despite the mixed reviews, the hotel maintains a reputation for cleanliness and practicality, especially for a short stay near the airport.
The beds at Sandman Hotel Vancouver Airport have garnered a range of opinions from guests, predominantly highlighting positive experiences. Many guests reported the beds as comfortable with several describing them as "fantastic" and "super comfortable." King size beds, in particular, drew favorable comments regarding their size and comfort with a few guests pleased about upgrades to king beds. The softness of the beds often stood out and comfy beds and pillows left a good impression on several visitors.
However, the hotel does face some criticism. Some guests found the beds to be too small and uncomfortable with comments about them being old, sagging, bouncy or too soft. There were also occasional remarks on subpar bedding conditions with some guests pointing out that the beds were untidy or the bedding was outdated. The sofa bed, specifically, received several negative reviews about its comfort level.
In summary, while a majority of guests found the beds at Sandman Hotel Vancouver Airport to be very comfortable and satisfying, there are still mixed reviews highlighting areas for improvement, particularly regarding bed size and the condition of certain beds and bedding.
At the Sandman Hotel Vancouver Airport, the guest reviews about cleanliness are somewhat mixed, but lean more toward the positive. Many guests appreciated the notably clean rooms and bathrooms, often describing them as super clean, very clean and exceptionally clean. The property itself and common areas have also been maintained to a good standard according to several reviews.
The attention to detail and efforts of the housekeeping staff did not go unnoticed, as many noted the cleanliness as a positive aspect of their stay, highlighting clean and tidy rooms, comfortable bedding and well-maintained common areas. The proximity to the airport, coupled with the clean and modern rooms, further added to the hotel’s appeal for many travelers.
However, some guests had a less favorable experience. A few indicated that their rooms were not up to their cleanliness expectations, pointing out issues like dusty rooms, stained linens and missed cleaning spots such as dirty baseboards, food stains and scaled corners in the bathroom. Additionally, the hallways and certain communal facilities attracted criticism for not being consistently clean with some reports of trash not being picked up promptly and a general need for refurbishment in some areas.
In summary, while many guests found the Sandman Hotel Vancouver Airport clean and comfortable, there were occasional lapses in maintaining high cleanliness standards across all areas of the property. Nonetheless, the majority of reviews suggest a generally positive cleanliness experience, enhanced by friendly and diligent housekeeping staff.
The overall impression from guest reviews of Sandman Hotel Vancouver Airport highlights the hotel's strong suit in its personnel. Guests frequently commend the staff for being very friendly, helpful and professional, providing excellent customer service across various areas – from the front desk to the housekeeping team. Notably, interactions with staff members such as David, Katie and Gurwinder have been particularly praised for their warmth and exceptional assistance.
The front desk staff generally receive high marks for their welcoming and efficient service, though there are occasional mentions of less satisfactory experiences, suggesting room for improvement in consistency. The shuttle service to and from the airport is noted as timely and operated by friendly drivers, adding convenience to the overall experience.
Housekeeping staff are often described as friendly and attentive, prioritizing room cleanliness which enhances guest comfort. Restaurant staff also receive positive feedback for their courteous and helpful demeanor, although there are a few isolated instances where guests noted service could be improved.
Despite some minor lapses, the hotel management seems responsive and professional, capable of resolving issues quickly, which contributes to a broadly positive guest experience. Overall, the friendliness and helpfulness of the staff stand out as key strengths that leave a favorable impression on guests.
Guests at the Sandman Hotel Vancouver Airport have found the wifi experience to be quite mixed. On a positive note, some reviews mention good wifi and reliable internet access, particularly highlighting the hotel lobby’s print station as a helpful feature. However, several guests have reported issues with connectivity, describing the wifi as decent or just okay in some areas but non-existent or extremely bad in others. There have also been instances where the wifi never connected or the internet went out at inconvenient times. Furthermore, technical issues such as loose outlets have been noted, making it difficult to charge devices. Despite the appreciated customer service, these areas for improvement should be addressed to enhance the overall guest experience.
The gym at the Sandman Hotel Vancouver Airport receives mixed feedback from guests. On the positive side, many find the gym facilities enjoyable and appreciate that it is available for use. The equipment, when operational, is described as decent and adequate for the needs of most visitors. Some guests even remarked that the gym looked amazing and were satisfied with the overall experience.
However, there are some points of contention. Several visitors noted that the gym is relatively small and a few expressed dissatisfaction due to dysfunctional equipment. Despite these drawbacks, the gym still garners appreciation from many for being a useful amenity during their stay.
The Sandman Hotel Vancouver Airport offers an indoor pool that guests found clean and convenient, especially for families. The pool, though described as small, received positive feedback for being lovely and enjoyable. Many guests appreciated the availability of both the pool and hot tub with children particularly enjoying these facilities. The pool's hours were noted as convenient and the overall conditions were good. However, some guests thought the pool was cold and occasionally found the spa too hot. There were also instances where the hot tub was out of service or the pool appeared dingy. Despite these minor issues, the pool facilities generally contributed positively to guests' stays.
For travelers heading to the Sandman Hotel Vancouver Airport, the notable convenience of free parking stands out among guest reviews. Guests frequently appreciate the ease and availability of parking spaces, making it straightforward to park their vehicles. On-site parking is mentioned as a beneficial feature, particularly for those in need of a long-term parking solution. Additionally, the hotel offers a complimentary shuttle service to the airport, which enhances the overall convenience for guests.
However, there are some concerns regarding the parking experience. Some guests noted issues such as limited parking space with comments suggesting the parking area might be tight relative to the size of the hotel. There have also been mentions of parking being expensive when costs were involved and some inconveniences related to long-term parking arrangements not being communicated effectively. Despite these concerns, the availability of free parking generally adds significant value to the stay at the Sandman Hotel Vancouver Airport.
The Sandman Hotel Vancouver Airport is frequently described as family-friendly and providing a good environment for visiting families. Many guests appreciated that the hotel accommodates family suites, offering suitable options for families. Positive mentions highlight that the hotel is great for kids and even dog-friendly, making it a versatile choice for various family needs. One review notes a family had a quiet, restful and private stay. However, a few reviews suggest that the hotel could benefit from updates and better noise control, as well as additional family amenities. Despite these points, the overall sentiment leans towards a family-friendly experience.
Located conveniently close to the airport, the Sandman Hotel Vancouver Airport provides satisfactory accommodations with good value for money, especially considering its three-star rating. Guests appreciate the decent pricing for a three-star property, noting that the amenities and facilities align well with its star rating, making it a solid option for budget-conscious travelers. The hotel offers the necessary amenities typical of a three-star establishment, which many found suitable for short stays and layovers.
While some found the hotel to be a standard and pricey airport hotel, others highlighted that the overall experience was worthy of its three-star rating. The proximity to the airport is a significant advantage, particularly for those needing a convenient stopover.
Mixed reviews on service quality and room standards suggest that while the hotel meets basic expectations, there are areas for improvement. Despite this, the general consensus is that it’s a good value option for those looking for a no-frills stay near the airport.
The Sandman Hotel Vancouver Airport offers a range of business facilities that can cater to the needs of corporate travelers. It features a business center that has been used satisfactorily by guests and offers suites specifically tailored for business trips. Despite this, some visitors have pointed out that the hotel can be expensive, particularly given its relatively old infrastructure. Additionally, difficulties with internet connectivity have been noted, impacting the ability to work efficiently. While business-friendly and equipped with essential amenities, there is room for improvement to better meet the expectations of business travelers.
The indoor pool at Sandman Hotel Vancouver Airport receives positive feedback, particularly from families. Guests frequently mention it as a highlight with children especially enjoying the pool and accompanying hot tub. The convenience of having an indoor pool is noted, although some reviews suggest that the pool's temperature could be warmer and the overall conditions could see some improvement. Additionally, while the hot tub is appreciated, its temperature is mentioned as being too hot for some. Overall, the indoor pool is a well-liked feature, providing a pleasant amenity for guests during their stay.
The Sandman Hotel Vancouver Airport is recognized for its dog-friendly environment, accommodating both pets and their owners with ease. Many guests who visited the hotel appreciated that it accepts dogs and provides pet-friendly rooms, creating a comfortable atmosphere for those traveling with their furry friends. The hotel is clean and maintains its pet-friendly policies effectively, making it a convenient choice for pet owners. While the elevator has been noted to be slow, the overall experience for guests traveling with dogs remains positive. Despite occasional sounds of dogs yelping, many found this pet-friendly accommodation to be a great option near the Vancouver airport.
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Location
The hotel's location also offers easy access to various public transportation options, including the SkyTrain and bus services, making it straightforward for guests to explore the broader Vancouver area. Nearby amenities such as grocery stores, coffee shops, restaurants and other commercial establishments add to the hotel's appeal, providing guests with everything they might need within walking distance.
Additionally, the hotel’s position is ideal for those needing to attend events, conduct business meetings or even tour other parts of Vancouver and Richmond. The clean and spacious rooms, combined with a reliable shuttle service and friendly staff, further enhance the overall convenience and comfort for guests staying at the Sandman Hotel Vancouver Airport.
Breakfast
However, many reviews highlighted the notable absence of a complimentary breakfast, which left some travelers disappointed, especially those who expected this service. Several guests mentioned that no breakfast options were offered with some stressing the inconvenience of breakfast not being served until 8:00 AM, causing early risers or travelers with morning flights to miss out. Others found themselves having to go to nearby establishments like Tim Hortons for a morning meal. While a breakfast-to-go option was mentioned, it seems there was a lack of clear communication about how to pre-order this service, leaving some guests unaware of this offering.
Overall, guests appreciated the quality of breakfast when available, but the absence of an included or early morning breakfast might be a drawback for some, particularly for those needing to check out early or seeking a more comprehensive breakfast experience as part of their stay.
Dinner
The restaurant offers a great selection, covering more than typical hotel fare and is known for its superb dinner service and great cocktails. Guests cited memorable dishes, such as refined and delicious preparations and the best Nachos ever eaten. The convenience of the restaurant's location within the hotel is frequently highlighted, making it an easy and enjoyable dining option for both breakfast and dinner.
Despite the positive feedback, there were a few critical comments noting some issues like overpriced items, long wait times for takeout and occasional service hiccups. However, the general consensus leans towards a pleasant dining experience with commendable food and drinks, making it a notable feature of the Sandman Hotel Vancouver Airport. For those not keen on dining at Moxies, options in the surrounding area are limited, which reinforces Moxies as a favorable choice during their stay.
Rooms
However, some rooms are described as small, a bit dated and even somewhat gloomy. Complaints include issues like unpleasant smells, dirt in corners and occasional noise, especially those located next to the ice machine or elevator. Moreover, some guests found the beds uncomfortable and the overall room decor needing renovation with specific mentions of worn furniture, peeling wallpaper and outdated bathrooms. Despite the mixed reviews, the hotel maintains a reputation for cleanliness and practicality, especially for a short stay near the airport.
Beds
However, the hotel does face some criticism. Some guests found the beds to be too small and uncomfortable with comments about them being old, sagging, bouncy or too soft. There were also occasional remarks on subpar bedding conditions with some guests pointing out that the beds were untidy or the bedding was outdated. The sofa bed, specifically, received several negative reviews about its comfort level.
In summary, while a majority of guests found the beds at Sandman Hotel Vancouver Airport to be very comfortable and satisfying, there are still mixed reviews highlighting areas for improvement, particularly regarding bed size and the condition of certain beds and bedding.
Cleanliness
The attention to detail and efforts of the housekeeping staff did not go unnoticed, as many noted the cleanliness as a positive aspect of their stay, highlighting clean and tidy rooms, comfortable bedding and well-maintained common areas. The proximity to the airport, coupled with the clean and modern rooms, further added to the hotel’s appeal for many travelers.
However, some guests had a less favorable experience. A few indicated that their rooms were not up to their cleanliness expectations, pointing out issues like dusty rooms, stained linens and missed cleaning spots such as dirty baseboards, food stains and scaled corners in the bathroom. Additionally, the hallways and certain communal facilities attracted criticism for not being consistently clean with some reports of trash not being picked up promptly and a general need for refurbishment in some areas.
In summary, while many guests found the Sandman Hotel Vancouver Airport clean and comfortable, there were occasional lapses in maintaining high cleanliness standards across all areas of the property. Nonetheless, the majority of reviews suggest a generally positive cleanliness experience, enhanced by friendly and diligent housekeeping staff.
Staff
The front desk staff generally receive high marks for their welcoming and efficient service, though there are occasional mentions of less satisfactory experiences, suggesting room for improvement in consistency. The shuttle service to and from the airport is noted as timely and operated by friendly drivers, adding convenience to the overall experience.
Housekeeping staff are often described as friendly and attentive, prioritizing room cleanliness which enhances guest comfort. Restaurant staff also receive positive feedback for their courteous and helpful demeanor, although there are a few isolated instances where guests noted service could be improved.
Despite some minor lapses, the hotel management seems responsive and professional, capable of resolving issues quickly, which contributes to a broadly positive guest experience. Overall, the friendliness and helpfulness of the staff stand out as key strengths that leave a favorable impression on guests.
Wi-Fi
Gym
However, there are some points of contention. Several visitors noted that the gym is relatively small and a few expressed dissatisfaction due to dysfunctional equipment. Despite these drawbacks, the gym still garners appreciation from many for being a useful amenity during their stay.
Pool
Parking
However, there are some concerns regarding the parking experience. Some guests noted issues such as limited parking space with comments suggesting the parking area might be tight relative to the size of the hotel. There have also been mentions of parking being expensive when costs were involved and some inconveniences related to long-term parking arrangements not being communicated effectively. Despite these concerns, the availability of free parking generally adds significant value to the stay at the Sandman Hotel Vancouver Airport.
Family
3 Star
While some found the hotel to be a standard and pricey airport hotel, others highlighted that the overall experience was worthy of its three-star rating. The proximity to the airport is a significant advantage, particularly for those needing a convenient stopover.
Mixed reviews on service quality and room standards suggest that while the hotel meets basic expectations, there are areas for improvement. Despite this, the general consensus is that it’s a good value option for those looking for a no-frills stay near the airport.
Business
Indoor Pool
Dog Friendly
Yes, Sandman Hotel Vancouver Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Sandman Hotel Vancouver Airport.
Yes, Sandman Hotel Vancouver Airport welcomes dogs.
No, parking facilities aren't available at Sandman Hotel Vancouver Airport.
Yes, Sandman Hotel Vancouver Airport has a gym.
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