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Summary of reviewsMuco Guest House in Rivonia is celebrated for its prime location, providing a peaceful retreat that is conveniently close to essential amenities. Guests appreciate the serene yet accessible setting, with shopping and dining options just minutes away, and express satisfaction with its security and strategic positioning for both leisure and business purposes. The guest house offers a delicious breakfast experience, praised for its variety and quality despite minor inconsistencies. Rooms are commended for their spaciousness and cleanliness, with beautiful views and comfort aided by attentive staff and backup power during load shedding. A few issues with curtain coverage and furniture cleanliness are noted, but overall, guests find the accommodations satisfying.
Cleanliness is a standout feature, with guests highlighting the meticulous upkeep of the property, including the gardens, interior, and the exceptionally clean pool, creating an inviting atmosphere. The staff at Muco Guest House consistently receives high praise for their exceptional service, friendliness, and professionalism, with special mentions for their dedication and flexibility ensuring an enjoyable stay for all visitors. Despite the convenience of modern amenities like TV Netflix, Wi-Fi service receives mixed reviews, indicating areas for improvement due to connectivity issues.
While beds offer comfort and spaciousness, some guests express dissatisfaction with the quality of the mattresses and bedding, pointing out that improvements are needed for consistency. Overall, Muco Guest House successfully provides a welcoming, clean, and accommodating experience, earning a reputation as a beautiful and convenient place to stay. Show more
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Categories
Bed & Breakfast Taking Steps Towards Sustainability
Bed & Breakfast with Swimming Pool
Outdoor Pool
Bed & Breakfast with Parking
Cheap Bed & Breakfast
Accessible Bed & Breakfast
Small Bed & Breakfast
4-Star Bed & Breakfast
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other There is a person in charge to welcome who implements the sanitary precautionary measures as follows: Wear a mask and gloves once in contact with the guests; sanitising the guest bags and hands with a sanitizer while maintaining the recommended social distancing
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
TGCSA
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Double Room 1Decorated in red colors, this double room has its own private entrance and is equipped with small fridge, a microwave, a toaster, a satellite TV and tea-and-coffee-making facilities.
Double Room 3This room is equipped with a small fridge, a microwave, a toaster, a satellite TV and tea-and-coffee-making facilities.
Double Room 4Offering garden views, this room is equipped with a small fridge, a microwave, a toaster, a satellite TV and tea-and-coffee-making facilities.
Family Room 7This family room's standout feature is the hot tub. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The family room offers air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned family room features a flat-screen TV with satellite channels, a washing machine, a private entrance, a tea and coffee maker as well as garden views. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a washing machine, a private entrance, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Double RoomThe double room features air conditioning, a washing machine, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Double Room with TerraceThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a washing machine, a private entrance and a tea and coffee maker. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides air conditioning, a washing machine, a private entrance, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned family room provides a flat-screen TV with satellite channels, a washing machine, a private entrance, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Comfort Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning. The unit offers 1 bed.
Business Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning. The unit has 1 bed.
Double RoomThe unit offers 1 bed.
Deluxe RoomThe unit offers 1 bed.
Classic Double RoomThis air-conditioned double room is comprised of a TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Premier Double RoomThis air-conditioned double room is comprised of a TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Executive Double RoomThis air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Deluxe Double RoomThis air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Premium Double RoomThis air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.
Standard Family RoomThe family room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned family room includes a TV with satellite channels and a private bathroom. The unit offers 1 bed.
Double Room with Private BathroomThe unit offers 1 bed.
Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the tranquil enclave of Rivonia, Muco Guest House boasts a prime location that has garnered widespread acclaim from its guests. Visitors consistently highlight its strategic positioning, combining convenience with security. The guest house is perfectly situated with easy access to essential amenities, ensuring that both leisure and business travelers find their needs met with ease. A major mall is a mere five minutes away, making shopping a breeze, and for those in town for business, travel to meetings is seamless, thanks to its proximity to key destinations.
The atmosphere of the guest house adds to its appeal; it's located in a serene and quiet setting, providing an ideal retreat from the hustle and bustle of city life. Despite its peaceful ambiance, guests appreciate the close distance to a variety of shops and restaurants, all within walking distance, making dining and entertainment options readily accessible. The sense of security is another favorable aspect, often mentioned alongside the ease with which the location can be found.
Muco Guest House, with its super and centrally located facilities, offers a perfect balance for those looking to enjoy both the tranquil and vibrant sides of the area, earning its reputation as a beautiful place to stay.
Breakfast
Muco Guest House offers a breakfast experience that generally leans towards the positive side, with several guests expressing satisfaction and enjoyment. Many reviews highlight the breakfast as a delicious start to the day, noting its great quality and variety. The buffet-style arrangement seems to meet guests' preferences, providing well-organized and diverse options. Families visiting the guest house appreciated the breakfast, mentioning that even the kids found it memorable.
Despite the overall favorable opinion, some reviews pointed out areas for improvement, particularly concerning the freshness of certain items like watermelon and yogurt. There are also mentions of oily omelets, indicating a few inconsistencies in preparation. While some guests felt that the breakfast fell short of expectations or wasn't as hearty as desired, the majority appear pleased with the experience, finding the breakfast well worth their time after a long journey.
Rooms
Muco Guest House receives high praise for its spacious and well-maintained rooms that frequently offer beautiful views. Many guests highlight the large and comfortable accommodations, noting that the rooms are not only clean but also offer a cosy atmosphere. The staff's hospitality and attentiveness contribute significantly to the comfort of the stay. The Jacaranda room, in particular, garners exceptional comments, leaving guests with a lasting impression. The affordability of the rooms, combined with the proximity to shops, makes it a convenient option for travelers. Guests appreciate the backup power during load shedding, ensuring comfort at all times. While the majority of the feedback is positive, a minor note is that some curtains do not fully cover the windows and there were occasional cleanliness issues with some furniture. Overall, the guest house successfully offers a satisfying and accommodating experience, exceeding many visitors' expectations.
Beds
Muco Guest House receives mixed feedback regarding its beds. Guests frequently highlight the comfort and spaciousness of the beds, with some describing them as comfortable. Additionally, the cleanliness of the bedrooms and bathrooms is noted positively. However, several guests express dissatisfaction with the mattresses, describing them as dated and of subpar quality. Some also mention that the bedding appears old and worn out. Overall, while there are positive remarks about bed comfort, there is room for improvement in the consistency and quality of the bedding and mattresses.
Cleanliness
Muco Guest House stands out for its impressive cleanliness and hospitable atmosphere. Guests consistently highlight the meticulous care taken to ensure the property remains pristine. From the well-kept garden and clean sitting areas to the immaculate interior with welcoming, clean sheets, the attention to detail is evident. The pool is noted as being exceptionally clean, contributing to the overall serene and beautiful environment. Visitors appreciate the well-maintained rooms, which are described as updated and comfortable, encapsulating the essence of orderliness that permeates the entire property. While a minor issue with towels was mentioned, it does little to detract from the overwhelmingly positive impression of cleanliness and organization at Muco Guest House.
Staff
At Muco Guest House, the staff's dedication to providing outstanding service consistently stands out in guest reviews. Visitors commend the exceptional hospitality and attentiveness that make their stay memorable. The team is noted for its unwavering friendliness and eagerness to assist, creating a warm and welcoming atmosphere. Whether it's Mama's patience and helpfulness or Felix's attentive airport pickup service, the staff go the extra mile to meet guests' needs with kindness and professionalism. Guests consistently highlight the staff's flexibility, approachability, and around-the-clock availability, ensuring a comfortable and enjoyable experience. Special mentions are given to Cedric for his remarkable hosting skills and Josiah for his professionalism during check-in. Overall, the staff at Muco Guest House is praised for their friendly and accommodating nature, making every visitor feel valued and cared for.
Wi-Fi
Muco Guest House offers a blend of modern amenities evident through their provision of Wi-Fi and TV Netflix availability, enhancing the guest experience with entertainment options. However, feedback on the Wi-Fi service indicates mixed reviews. Some guests noted the reliability of the Wi-Fi, suggesting satisfactory internet access during their stay. On the other hand, several guests reported issues such as unstable connectivity, difficulty accessing the network, and poor performance. While the guest house aims to provide essential services, the Wi-Fi has been identified as an area needing improvement. Despite these connectivity challenges, other amenities such as air conditioning function effectively, contributing to a comfortable indoor atmosphere.
Yes, Muco Guest House has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Muco Guest House.
No, Muco Guest House doesn't allow dogs.
Yes, parking facilities are available at Muco Guest House.