Cocoon Hauptbahnhof
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Summary of reviews'Cocoon Hauptbahnhof' in Munich stands out as an excellent hotel choice, particularly appreciated for its remarkable location. Situated close to Munich's central train station (Hauptbahnhof), it offers convenient access to public transport and major city attractions like Marienplatz and Stachus. Guests rave about the quiet yet central neighborhood, making it ideal for both short and extended stays.
The hotel's breakfast service is highly rated with guests praising its extensive selection of sweet and savory options, vegetarian-friendly choices and sustainable practices. Although some find the breakfast pricey and note occasional delays in restocking, the overall quality and array make it worth the expense. The dinner menu is limited but satisfactory, featuring popular items like pizzas and tarte flambées, along with excellent bar beverages, especially cocktails prepared by the skilled bartender.
Cocoon Hauptbahnhof's rooms are clean, modern and stylishly decorated, often with a unique Bavarian theme. Despite some rooms being on the smaller side, guests find them cozy and functional, suitable for short trips. Amenities like modern bathrooms, effective soundproofing and comfortable beds contribute to a restful stay. Occasional concerns about room temperature and lighting are outweighed by the positive feedback on cleanliness and comfort.
The hotel's staff consistently garner high praise for their friendliness, helpfulness and professionalism. Guests frequently mention staff going above and beyond in providing assistance and creating a welcoming atmosphere. The reception staff, in particular, receive commendations for their efficient and warm service.
WiFi access at the hotel is generally reliable and free, though some guests report inconsistent signal strength in certain rooms. However, most guests find the WiFi sufficient for basic online needs.
The hotel offers convenient underground parking with charging stations for electric vehicles, adding to its appeal for car travelers despite the high parking fees and tight spaces for larger vehicles. The provision of EV charging facilities is appreciated, though occasional issues with availability and security are noted.
Families find Cocoon Hauptbahnhof to be extremely accommodating with amenities tailored for children, such as a dedicated play area and family-friendly rooms. The staff’s attentive and welcoming attitude further enhances the family-friendly atmosphere.
The beds at the hotel receive mostly positive reviews for comfort, although opinions on firmness vary. While some guests find them too hard or narrow, the general sentiment is that the beds offer a restful sleep.
Accessibility features are well-considered with wheelchair-accessible facilities, spacious bathrooms and helpful staff ensuring a comfortable stay for guests with disabilities.
Overall, Cocoon Hauptbahnhof is highly recommended for its strategic location, excellent breakfast, clean and stylish rooms, exceptional staff and family-friendly environment. While there are minor areas for improvement, the positive aspects strongly outweigh any drawbacks, making it a favored choice for travelers in Munich.
Categories
The hotel's breakfast service is highly rated with guests praising its extensive selection of sweet and savory options, vegetarian-friendly choices and sustainable practices. Although some find the breakfast pricey and note occasional delays in restocking, the overall quality and array make it worth the expense. The dinner menu is limited but satisfactory, featuring popular items like pizzas and tarte flambées, along with excellent bar beverages, especially cocktails prepared by the skilled bartender.
Cocoon Hauptbahnhof's rooms are clean, modern and stylishly decorated, often with a unique Bavarian theme. Despite some rooms being on the smaller side, guests find them cozy and functional, suitable for short trips. Amenities like modern bathrooms, effective soundproofing and comfortable beds contribute to a restful stay. Occasional concerns about room temperature and lighting are outweighed by the positive feedback on cleanliness and comfort.
The hotel's staff consistently garner high praise for their friendliness, helpfulness and professionalism. Guests frequently mention staff going above and beyond in providing assistance and creating a welcoming atmosphere. The reception staff, in particular, receive commendations for their efficient and warm service.
WiFi access at the hotel is generally reliable and free, though some guests report inconsistent signal strength in certain rooms. However, most guests find the WiFi sufficient for basic online needs.
The hotel offers convenient underground parking with charging stations for electric vehicles, adding to its appeal for car travelers despite the high parking fees and tight spaces for larger vehicles. The provision of EV charging facilities is appreciated, though occasional issues with availability and security are noted.
Families find Cocoon Hauptbahnhof to be extremely accommodating with amenities tailored for children, such as a dedicated play area and family-friendly rooms. The staff’s attentive and welcoming attitude further enhances the family-friendly atmosphere.
The beds at the hotel receive mostly positive reviews for comfort, although opinions on firmness vary. While some guests find them too hard or narrow, the general sentiment is that the beds offer a restful sleep.
Accessibility features are well-considered with wheelchair-accessible facilities, spacious bathrooms and helpful staff ensuring a comfortable stay for guests with disabilities.
Overall, Cocoon Hauptbahnhof is highly recommended for its strategic location, excellent breakfast, clean and stylish rooms, exceptional staff and family-friendly environment. While there are minor areas for improvement, the positive aspects strongly outweigh any drawbacks, making it a favored choice for travelers in Munich.
Hotel Taking Steps Towards Sustainability
As a member of the Cocoon Hotels group, this hotel is GreenSign Hotel Level 4 certified. The group is committed to sustainable practices, including energy-efficient systems and the elimination of single-use plastics across their hotels.
Hotel with EV Charging Stations
This hotel offers EV charging stations and a convenient location near the main train station. It features a modern and comfortable design.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Guest Reviews
Cocoon Hauptbahnhof in Munich receives high praise for its outstanding location. The hotel is extremely close to Munich's central train station (Hauptbahnhof), which makes it a prime spot for travelers using rail services. Guests appreciate that it's situated in a quiet neighborhood despite its centrality. The main city center and popular attractions like Marienplatz and Stachus are all within a comfortable walking distance. This makes exploring the city convenient, whether you're looking to shop, dine or sightsee. Moreover, the hotel's proximity to public transportation such as buses, trams and the subway ensures easy access to broader Munich and beyond, including direct connections to the airport. The strategic location is one of Cocoon Hauptbahnhof's standout features, making it a top choice for both short stays and extended visits.
Cocoon Hauptbahnhof offers a breakfast experience that has garnered widespread acclaim from its guests, who often describe it using terms like amazing, superb and delicious. Many reviewers highlight the varied and extensive selection available, noting the inclusion of both sweet and savory options, as well as unique extras like a coffee machine with oat milk and sustainable, zero-waste practices.
Guests appreciate the plentiful, fresh ingredients and the hotel's commitment to quality, pointing out the rich array of products that cater to different tastes and dietary needs, including vegetarian options. The breakfast buffet is often noted for its artistic presentation and the balance of traditional and inventive offerings. The atmosphere during breakfast is frequently praised with a cozy courtyard terrace and detailed decor enhancing the overall dining experience.
However, some guests find the breakfast on the expensive side with a few noting limited hot food selections and occasional delays in replenishing the buffet. Despite these minor drawbacks, the positive feedback overwhelmingly indicates that Cocoon Hauptbahnhof’s breakfast is a highlight, often described as worth every penny for its comprehensive and high-quality array of options.
Cocoon Hauptbahnhof offers a simple yet satisfying dining experience. The dinner menu is limited, featuring only a few options including pizzas and tarte flambées, but many guests have found the offerings to be enjoyable. The pizzas, although few in variety, received positive remarks with some guests expressing a desire to have them again. Beverages at the bar have garnered high praise with excellent cocktails and notably impressive Negronis prepared by the skilled bartender, Christian. The hot wine also left a favorable impression on guests. While the dinner selection could benefit from more variety, the snacks and drinks available in the evening provide an enjoyable alternative. The hotel’s nice bar area and the convenience of underground parking add to the overall positive experience.
Cocoon Hauptbahnhof's rooms consistently receive praise for their cleanliness, modern furnishing and comfort. Many guests appreciate the unique and stylish décor, which includes a distinctive Bavarian theme and an original alpine touch. Spacious rooms with ample storage are available, although several reviews note that many of the rooms are on the smaller side, which can be a tight fit for longer stays or larger groups. Despite the size, the rooms are generally considered cozy and functional, ideal for short trips.
Guests frequently highlight the quiet environment, especially those with rooms facing the courtyard. Functional amenities such as modern bathrooms, effective soundproofing and comfortable beds contribute to a restful stay. Room upgrades have pleasantly surprised some visitors, offering more space and additional comforts.
However, a few concerns were noted: some rooms lacked necessary storage or wardrobe space and a few guests found the beds too hard for their liking. Reviews also mentioned occasional issues with room temperature and dim lighting. Despite these minor drawbacks, the hotel's centralized location near the train station, friendly and helpful staff and the charming, well-maintained rooms make it a popular choice for travelers.
The beds at Cocoon Hauptbahnhof generally receive positive feedback for their comfort and spaciousness. Many guests praise the beds for being very comfortable with several highlighting the large and cozy nature of the bedding. The mattresses frequently get mentioned for their comfort, making a good night's sleep quite achievable. However, there are some mixed opinions regarding hardness with a number of guests finding the beds too hard or firm. The beds do vary in size with some guests mentioning that they were a bit small or narrow for two people. Despite that, the overall trend in the reviews highlights that the beds invite relaxation and restful sleep with clean and well-stocked bedding adding to the comfort. Some reviews do note issues like beds being lumpy or having thin blankets and a few mention that the sofa beds were either comfortable or very uncomfortable. Pillows also receive mixed feedback with a few guests desiring softer or fluffier options. In summary, while there are occasional complaints, most guests find the beds at Cocoon Hauptbahnhof to be a highlight of their stay, providing a good balance of comfort and quality.
Cocoon Hauptbahnhof consistently receives praise for its remarkable cleanliness. Guests highlight the hotel's modern decor and meticulous attention to hygiene. The rooms are described as very clean, comfortable and well-maintained with daily cleaning ensuring a tidy and pleasant stay. The bathrooms and amenities are also frequently noted for their spotless condition. Despite a few minor issues with specific rooms, the overall consensus is that the hotel's cleanliness is outstanding. The clean, spacious rooms combined with a central location make Cocoon Hauptbahnhof a highly recommended choice for travelers seeking both comfort and convenience.
The reviews of Cocoon Hauptbahnhof paint a vivid picture of the hotel's exceptional staff. Guests frequently commend the team for their friendliness, helpfulness and professionalism. Common themes include staff members going above and beyond to assist with various needs, such as locating lost baggage, providing a warm welcome and offering detailed explanations of room facilities.
The reception staff, in particular, receive high praise for their warm greetings and efficient service, featuring prominently in positive feedback. Guests also appreciate the multilingual capabilities of the staff, notably their fluency in English, which aids in smooth communication. Many mention specific employees by name, highlighting their exceptional service and contribution to a pleasant stay.
There are occasional mentions of staff appearing overwhelmed or unmotivated during peak times or special events, but these instances seem to be exceptions rather than the rule. Concerns such as inconsistent customer service and a lack of knowledge about specific topics like allergens were noted, but these are relatively minor amidst the overwhelming positive feedback.
Overall, the staff at Cocoon Hauptbahnhof are described as consistently friendly, accommodating and attentive, contributing significantly to guests' positive experiences. The hotel's atmosphere is enhanced by the team's cheerful demeanor, making stays enjoyable and memorable.
The WiFi experience at Cocoon Hauptbahnhof offers a mix of positive highlights and areas for improvement, according to guest reviews. Many visitors praise the WiFi for being free, unlimited and reliable in most areas of the hotel. Comments note that the internet is reasonably speedy, stable and easy to access, providing a strong and consistent signal in numerous instances. Guests often found the WiFi to be fast and reliable, available in every room and overall manageable for general use.
However, some guests have reported inconsistent performance with signal strength and connectivity varying depending on the room's location. Several reviews mention weak or poor WiFi signals and slow connectivity, particularly within certain rooms, leading to occasional reliance on personal data. Despite the mixed feedback, the hotel's WiFi generally receives favorable remarks for being free and capable of meeting basic online needs. Enhancing the WiFi coverage and stability within all rooms could significantly improve the overall guest experience.
Cocoon Hauptbahnhof offers convenient underground parking options for guests, making it a handy choice for those traveling by car. The parking is located in a private garage beneath the hotel, adding an element of security and accessibility. Many reviewers appreciated the facility for its availability and the possibility to leave the car until the journey home with some noting that this convenience mitigated the high parking fees, which are generally around €18-20 per night.
The underground parking also includes charging stations for electric vehicles, although there's only one available for non-Tesla cars, which could cause a slight inconvenience for some. While the automatic parking features were praised for easing parking during staff shortages, several guests reported challenges in maneuvering larger vehicles due to tight and narrow spaces. This tightness seemed consistent across multiple reviews, indicating it might be tricky for those with bigger cars or SUVs.
Despite the occasional struggle with space, the parking setup was highly valued, especially in a central city location where such amenities are often limited. The cost of parking was frequently mentioned as high, which is something to consider when planning your stay. Nonetheless, the overall sentiment towards the parking facilities remains positive with many acknowledging its presence as a significant advantage, albeit a snug one.
Cocoon Hauptbahnhof caters well to the needs of electric vehicle owners by offering several EV charging options in its underground parking garage. Reviews highlight the convenience of being able to charge electric cars directly on-site with the added benefit of free charging in some cases. The presence of EV charging stations is frequently noted and appreciated by guests with many emphasizing the ease of access.
However, there are a few areas that could use improvement. Some guests reported that the charging stations were occasionally blocked by vehicles with combustion engines and there were instances of defective stations. Additionally, a concern about the security of items in the underground garage was mentioned, following an incident where an e-bike was stolen.
Overall, the provision of electric vehicle charging facilities at Cocoon Hauptbahnhof is a significant plus for eco-conscious travelers, though further refinement and security enhancements could perfect the experience.
Cocoon Hauptbahnhof stands out as a welcoming retreat for families traveling with children. The hotel features a range of amenities specifically designed for young guests, including an activity board, a rocking horse, a dedicated play area and even a games box in the lobby. The decor is both attractive and playful, captivating both parents and kids alike.
The staff at Cocoon Hauptbahnhof are exceptionally accommodating and child-friendly, ensuring a pleasant stay for families. Services such as a bed guard, baby monitor, extra crib setup and babysitting make the hotel particularly convenient for families with infants and toddlers.
The atmosphere is cozy and vibrant, making it well-suited for family trips. Rooms vary in size and while some families found the standard rooms a bit tight when traveling with younger children, the family suites and larger family rooms offer ample space and comfort. These rooms come equipped with amenities such as cribs and additional beds and some even feature a cow-themed decor that delighted younger guests.
Families traveling with older children also find the hotel appealing with its spacious duplex rooms and satisfying breakfast offerings. Despite the occasional difficulty with room size and navigation, Cocoon Hauptbahnhof remains an excellent choice for those looking to enjoy a family-friendly environment. This family-run hotel truly captures a family-friendly vibe, making it an inviting option for travelers of all ages.
The Cocoon Hauptbahnhof hotel generally provides a good level of accessibility for guests with disabilities, featuring a wheelchair accessible bathroom, wide doorways, ramps and grab bars in bathrooms. Accessible rooms and common spaces are available with spacious bathrooms and clean corridors contributing to an overall welcoming environment. The hotel also accommodates electric cars with charging facilities, which could be beneficial for guests using adaptive vehicles.
The hotel's elevator system is frequently highlighted, allowing straightforward access to rooms and public areas, including the basement level. The staff are noted to be especially helpful and accommodating, ensuring all guests receive very good service at the reception. Additionally, service animals are welcome, enhancing accessibility for those with specific needs.
However, some obstacles and impractical room designs were noted with certain narrow routes and steps posing challenges for individuals with restricted mobility. Despite these issues, the overall consensus is that the Cocoon Hauptbahnhof is a fairly accessible and safe accommodation choice.
Cocoon Hauptbahnhof is highly praised by guests for its suitability for honeymooners, offering a romantic alpine theme and a setting perfect for couples. The rooms are described as very large and uniquely decorated, enhancing the romantic experience. Guests appreciate the attentive staff and the variety of great breakfast options. The hotel's atmosphere is considered beautiful and aligns well with the needs of honeymooners, delivering a five-star service that leaves a lasting impression.
'Cocoon Hauptbahnhof' emerges as a notably dog-friendly hotel, warmly accommodating pets. Many guests noted the welcoming atmosphere for dogs, going as far as to describe the hotel as very dog-friendly. The hotel allows dogs in rooms and provides amenities such as dog beds upon request, ensuring a comfortable stay for furry companions.
Guests mentioned the presence of a nearby dog-walking area and access to a nearby dog park, making it convenient for quick walks and exercise. While some felt the €10 per day fee for dogs could include more personalized attention, the overall experience remained positive with friendly interactions between dogs noted by several visitors.
The hotel’s pet-friendly rooms and general dog-welcoming policies make it an excellent choice for travelers with pets, whether staying for a layover or a longer visit. Pets are allowed and welcomed, contributing to a relaxed and inclusive environment for all guests.
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Location
Breakfast
Guests appreciate the plentiful, fresh ingredients and the hotel's commitment to quality, pointing out the rich array of products that cater to different tastes and dietary needs, including vegetarian options. The breakfast buffet is often noted for its artistic presentation and the balance of traditional and inventive offerings. The atmosphere during breakfast is frequently praised with a cozy courtyard terrace and detailed decor enhancing the overall dining experience.
However, some guests find the breakfast on the expensive side with a few noting limited hot food selections and occasional delays in replenishing the buffet. Despite these minor drawbacks, the positive feedback overwhelmingly indicates that Cocoon Hauptbahnhof’s breakfast is a highlight, often described as worth every penny for its comprehensive and high-quality array of options.
Dinner
Rooms
Guests frequently highlight the quiet environment, especially those with rooms facing the courtyard. Functional amenities such as modern bathrooms, effective soundproofing and comfortable beds contribute to a restful stay. Room upgrades have pleasantly surprised some visitors, offering more space and additional comforts.
However, a few concerns were noted: some rooms lacked necessary storage or wardrobe space and a few guests found the beds too hard for their liking. Reviews also mentioned occasional issues with room temperature and dim lighting. Despite these minor drawbacks, the hotel's centralized location near the train station, friendly and helpful staff and the charming, well-maintained rooms make it a popular choice for travelers.
Beds
Cleanliness
Staff
The reception staff, in particular, receive high praise for their warm greetings and efficient service, featuring prominently in positive feedback. Guests also appreciate the multilingual capabilities of the staff, notably their fluency in English, which aids in smooth communication. Many mention specific employees by name, highlighting their exceptional service and contribution to a pleasant stay.
There are occasional mentions of staff appearing overwhelmed or unmotivated during peak times or special events, but these instances seem to be exceptions rather than the rule. Concerns such as inconsistent customer service and a lack of knowledge about specific topics like allergens were noted, but these are relatively minor amidst the overwhelming positive feedback.
Overall, the staff at Cocoon Hauptbahnhof are described as consistently friendly, accommodating and attentive, contributing significantly to guests' positive experiences. The hotel's atmosphere is enhanced by the team's cheerful demeanor, making stays enjoyable and memorable.
Wi-Fi
However, some guests have reported inconsistent performance with signal strength and connectivity varying depending on the room's location. Several reviews mention weak or poor WiFi signals and slow connectivity, particularly within certain rooms, leading to occasional reliance on personal data. Despite the mixed feedback, the hotel's WiFi generally receives favorable remarks for being free and capable of meeting basic online needs. Enhancing the WiFi coverage and stability within all rooms could significantly improve the overall guest experience.
Parking
The underground parking also includes charging stations for electric vehicles, although there's only one available for non-Tesla cars, which could cause a slight inconvenience for some. While the automatic parking features were praised for easing parking during staff shortages, several guests reported challenges in maneuvering larger vehicles due to tight and narrow spaces. This tightness seemed consistent across multiple reviews, indicating it might be tricky for those with bigger cars or SUVs.
Despite the occasional struggle with space, the parking setup was highly valued, especially in a central city location where such amenities are often limited. The cost of parking was frequently mentioned as high, which is something to consider when planning your stay. Nonetheless, the overall sentiment towards the parking facilities remains positive with many acknowledging its presence as a significant advantage, albeit a snug one.
EV charging stations
However, there are a few areas that could use improvement. Some guests reported that the charging stations were occasionally blocked by vehicles with combustion engines and there were instances of defective stations. Additionally, a concern about the security of items in the underground garage was mentioned, following an incident where an e-bike was stolen.
Overall, the provision of electric vehicle charging facilities at Cocoon Hauptbahnhof is a significant plus for eco-conscious travelers, though further refinement and security enhancements could perfect the experience.
Family
The staff at Cocoon Hauptbahnhof are exceptionally accommodating and child-friendly, ensuring a pleasant stay for families. Services such as a bed guard, baby monitor, extra crib setup and babysitting make the hotel particularly convenient for families with infants and toddlers.
The atmosphere is cozy and vibrant, making it well-suited for family trips. Rooms vary in size and while some families found the standard rooms a bit tight when traveling with younger children, the family suites and larger family rooms offer ample space and comfort. These rooms come equipped with amenities such as cribs and additional beds and some even feature a cow-themed decor that delighted younger guests.
Families traveling with older children also find the hotel appealing with its spacious duplex rooms and satisfying breakfast offerings. Despite the occasional difficulty with room size and navigation, Cocoon Hauptbahnhof remains an excellent choice for those looking to enjoy a family-friendly environment. This family-run hotel truly captures a family-friendly vibe, making it an inviting option for travelers of all ages.
Accessible
The hotel's elevator system is frequently highlighted, allowing straightforward access to rooms and public areas, including the basement level. The staff are noted to be especially helpful and accommodating, ensuring all guests receive very good service at the reception. Additionally, service animals are welcome, enhancing accessibility for those with specific needs.
However, some obstacles and impractical room designs were noted with certain narrow routes and steps posing challenges for individuals with restricted mobility. Despite these issues, the overall consensus is that the Cocoon Hauptbahnhof is a fairly accessible and safe accommodation choice.
Honeymoon
Dog Friendly
Guests mentioned the presence of a nearby dog-walking area and access to a nearby dog park, making it convenient for quick walks and exercise. While some felt the €10 per day fee for dogs could include more personalized attention, the overall experience remained positive with friendly interactions between dogs noted by several visitors.
The hotel’s pet-friendly rooms and general dog-welcoming policies make it an excellent choice for travelers with pets, whether staying for a layover or a longer visit. Pets are allowed and welcomed, contributing to a relaxed and inclusive environment for all guests.
No, Cocoon Hauptbahnhof doesn't have any pool.
No, a spa isn't available at Cocoon Hauptbahnhof.
Yes, Cocoon Hauptbahnhof welcomes dogs.
Yes, parking facilities are available at Cocoon Hauptbahnhof.
No, Cocoon Hauptbahnhof doesn't have a gym.
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