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Summary of reviewsSituated in a prime location, Novotel Nadi is especially convenient for travelers needing quick access to Nadi Airport, just a five-minute taxi ride away. Despite its proximity to the airport, the hotel maintains a peaceful and serene environment, providing guests with a genuine Fijian island experience. The tranquil surroundings, coupled with good facilities and a sizable pool, offer an ideal setting for relaxation and convenience, making it a favorable choice for layovers or brief stays.
The breakfast at Novotel Nadi generally receives high praise for its variety and taste with many guests appreciating the hearty and delicious options available. The attentive and friendly staff further enhance the breakfast experience. However, there's room for improvement in terms of variety and a few quality aspects, such as coffee and porridge.
Dinner at the hotel is noted for its tasty and good-quality offerings, including dishes like chicken curry and pizza with the added convenience of room service available until 2 am. Despite the generally positive dining experience, some guests find the menu somewhat limited and the prices high, coupled with occasional issues in service speed and food quality consistency.
Guest rooms at Novotel Nadi are spacious and comfortable, often highlighted for their great views and comfy beds. However, there are notable concerns about the outdated decor and the need for significant renovations, particularly in the bathrooms, which often suffer from cleanliness issues and aging fixtures.
While the cleanliness of the hotel's grounds and pool area is commendable, the state of the rooms and bathrooms detracts from the overall guest experience due to dated and occasionally unsanitary conditions.
The hotel's staff consistently receive high praise for their friendliness, efficiency and exceptional service, contributing significantly to the pleasant atmosphere of the property.
However, the experience is somewhat marred by inconsistent and slow WiFi, which does not meet the expectations some guests would have for robust internet access.
The pool area is generally appreciated for its well-kept grounds and 24/7 availability, although some inconsistencies in cleanliness and poolside seating have been noted.
Many guests find the beds comfortable and well-maintained, although there are mixed reviews regarding the age and condition of some mattresses and pillows.
Overall, while Novotel Nadi excels in hospitality, location and breakfast offerings, it falls short in room modernity and cleanliness, alongside WiFi reliability. Despite its affordability and the warmth of its staff, the hotel does not consistently meet the expectations of a four-star standard, particularly in terms of decor and amenities within the rooms. Show more
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Hotel near Golf Courses
Overlooking a golf course and located just five minutes' drive from Nadi International Airport, this hotel offers convenient access for a round of golf at the nearby Nadi Airport Golf Club.
Hotel with Spa
BeautyLab Spa is located at the Novotel Nadi. It offers a range of pampering treatments designed to enhance beauty and well-being.
Family Friendly Hotel
This hotel provides comfortable rooms and amenities suitable for families. It is a reliable choice for a pleasant stay.
Business Hotel
Novotel Nadi provides a comprehensive business environment with 5 meeting rooms and a substantial total meeting space of 409 sq m. Its largest meeting room, Vale Ni Sogo (260 sq m), can accommodate up to 700 people. The hotel offers a business center, copier, fax, meeting facilities, administrative services, and high-speed and wireless internet access in meeting rooms.
Hotel with Parking
Guests can utilize free on-site parking and public parking facilities. Valet parking and handicapped parking are also provided, offering various convenient options. Its proximity to the airport is an added benefit for travelers with cars.
Accessible Hotel
Novotel Nadi is a wheelchair accessible hotel with a stair-free path to the entrance and well-lit paths. It offers wheelchair-accessible parking, concierge desk, lounge, and spa. One room is specifically designed for people with reduced mobility.
Hotel with Gym
The hotel includes a fitness center, tennis court and a golf course. The fitness room offers fitness classes. The hotel also features a spa & wellness centre.
Hotel with Tennis Courts
The hotel includes tennis courts, providing guests with a convenient way to stay active during their travels. The availability of on-site tennis adds to the hotel's amenities.
4-Star Hotel
A reliable hotel, Novotel Nadi is located near Nadi. The proximity to Nadi and standard amenities make it a quality option.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Standard Room with One Queen and One Single BedThe unit offers 2 beds.
Standard Double or Twin RoomThis air-conditioned room features a private balcony, satellite TV, a refrigerator and tea and coffee making facilities.
Deluxe Room with Two Queen BedsThis deluxe room mixes modern décor, ergonomic comfort and high-end facilities. This ground floor room features a private patio and golf course views.
Maximum occupancy is 2 adults and 2 children. There is no capacity for a rollaway bed.
Executive King Room with Sofa BedMaximum occupancy is 2 adults and 2 children.
Standard Queen RoomThis Superior Room has 1 queen-size bed and 1 single bed.
Deluxe Family RoomThe unit offers 3 beds.
Guest Reviews
6.8
Rated
Location
Nestled in a prime spot, Novotel Nadi stands out for its exceptional location, especially for those who need quick and easy access to Nadi Airport. The hotel is just a five-minute taxi ride from the airport with no noticeable noise from aircraft, making it ideal for layovers or short stays before continuing to Suva. Travelers will find it convenient not only for its proximity to the airport but also for its distance to restaurants, shopping areas and even a supermarket just a few minutes’ walk from the lobby.
The hotel's serene and peaceful environment offers a genuine Fijian island experience, contrasting with the busier Denarau Island. Guests appreciate the quietness and tranquility of the area, making it a restful stop between flights. The added benefits of nice facilities and a good-sized pool further elevate the stay, providing both relaxation and convenience. Whether for a quick transit or a one-night stopover, Novotel Nadi's location offers unmatched ease and an authentic touch of Fiji.
Breakfast
Notable for its breakfast offerings, Novotel Nadi seems to deliver a generally positive dining experience in the morning. Many guests praised the hotel for its excellent breakfast, highlighting the tasty and varied selection available. Terms like "great range," "very good with different choices," and "plenty of it and lots of choices" suggest a buffet that caters to diverse preferences. Compliments on the buffet breakfast’s richness and on specifics like the fantastic fresh fruits and a huge omelette, indicate thoughtful attention to both quality and variety.
The positive feedback also extends to the staff, described as fantastic and beyond amazing, adding a friendly touch to the breakfast experience. Some guests found the breakfast a highlight of their stay with hearty and delicious options that provided value for money.
However, the reviews do show some areas for improvement. A few guests found the options somewhat limited or repetitive, noting a need for more variety. Complaints about the coffee, watery porridge and a limited number of bread toasters suggest occasional lapses in quality and convenience. While some termed the breakfast as average or basic, it's clear there's room for enhancing the breakfast service to match the heights of its positive feedback.
Overall, Novotel Nadi’s breakfast offering largely impresses with its range and taste, supported by attentive staff, albeit with minor areas that could benefit from further refinement.
Dinner
Novotel Nadi offers a varied menu for lunch and dinner, pleasing many guests with its tasty and good quality options, especially highlighting dishes like the chicken curry and pizza. Notably, the room service is available until 2 am, adding convenience for late-night cravings. Some reviewers found the food fantastic and praised the excellent hospitality of the chef and staff, making their dining experience wonderful.
However, the menu selection is somewhat limited and some guests found the prices a bit steep. There were mixed impressions about the overall quality of the food; while many enjoyed their meals, others found them average and even atrocious at times. Slow service was a recurrent issue and there were complaints about not offering an a la carte option with dinner often being served as a buffet. Some diners also pointed out shortcomings in hygiene practices and the lack of basic amenities such as drinking water.
Overall, Novotel Nadi presents a pleasant dining experience but has room for improvement in service speed, menu variety and maintaining food standards consistently.
Rooms
Novotel Nadi offers rooms that are often described as spacious and comfortable with some guests appreciating the great views, especially of the mountain ranges and the property’s surrounding area. The beds are generally comfy, contributing to a decent night's sleep. Cleanliness is noted in several reviews and some rooms have the added benefit of private balconies, making them a pleasant spot to relax.
However, many guests feel that the rooms are outdated and in dire need of renovations. Common complaints center around the dim lighting, dark ambiance and worn-out appearance of both rooms and bathrooms. The bathrooms, in particular, are often flagged for needing significant upgrades and attention to cleanliness, including mold issues and old shower heads. Reports of musty smells and occasional maintenance problems, such as non-functioning toilets and dusty areas, further highlight the need for refurbishment.
Facilities overall seem to suffer from age, detracting from the potentially positive aspects of the room's spaciousness. While the service is generally good and some rooms are clean, the consensus points to the hotel's necessity for considerable updates and improvements.
Beds
Novotel Nadi receives mixed reviews regarding its beds, but many guests highlight positive experiences. Numerous guests report finding the beds and pillows to be great and describe the beds as comfy, comfortable and of good size. Many mention that the beds seem clean and are beautifully made up. However, some reviews point out that certain beds are old, sunken in the middle, too soft or have mattresses that are uncomfortable. Feedback on the pillows appears divided as well; while some enjoy them, others describe them as very fat and uncomfortable. Despite the contrasting opinions, a consistent appreciation for the bed sizes and overall cleanliness can be noted.
Cleanliness
Novotel Nadi offers a peaceful retreat with clean, well-maintained grounds and an inviting pool area, set in a location that many guests find convenient and appealing. The hotel features an excellent restaurant, where the food consistently earns high marks. The staff are frequently praised for their friendliness and efficient service, adding to the overall pleasant atmosphere of the property.
However, the state of the rooms and bathrooms falls significantly short for many visitors. Numerous reviews point out that the bathroom facilities in particular are dated, dirty and in dire need of a thorough cleaning and renovation. Issues such as mould, dirty tiles and deteriorating fixtures are recurring complaints. While some rooms are noted to be clean and modern, this level of upkeep is not universally consistent across the hotel. There are also mentions of unpleasant odors and outdated decor which detract from the overall guest experience.
In summary, while Novotel Nadi impresses in several areas including its serene ambiance, excellent dining and hospitable staff, it stands to benefit greatly from improvements in cleanliness and modernization, particularly within its rooms and bathroom facilities.
Staff
Novotel Nadi has garnered widespread praise for its excellent, welcoming and helpful staff. Guests have consistently highlighted the friendliness and efficiency of the team, noting that members are both kind and attentive. Many reviews emphasize the exceptional level of service with staff frequently being described as customer-centered and accommodating. The reception team receives particular commendation for their professionalism, knowledge and friendliness. Overall, the hotel's staff are portrayed as fantastic with exceptional service and an unwavering commitment to hospitality, ensuring a pleasant and friendly atmosphere for all visitors.
Wi-Fi
Guests of Novotel Nadi have reported varied experiences with the hotel's WiFi services. The general consensus indicates that the internet connection is slow and often weak, particularly within the rooms. Several reviewers mentioned that staying connected to the WiFi was a challenge with instances of patchy service and areas, such as rooms in the basement, lacking internet access altogether. Paid WiFi is available, but its performance appears inconsistent and there have been comments about limited internet-related services. Overall, while functional for basic needs, the WiFi might not meet the expectations for robust internet access.
Pool
Novotel Nadi's pool area is generally well-received by guests with many highlighting the lovely gardens and well-kept grounds that enhance the overall atmosphere. The pool itself is noted for being of a good size and having a nice, welcoming area to relax around with the added convenience of being open 24/7, a feature particularly appreciated by families. Additionally, the hotel's good location, near the airport and attractive views from various parts of the property, complement the experience.
However, some inconsistencies have been noted, such as occasional cleanliness issues and a lack of adequate poolside seating for families. Despite these points, many guests have enjoyed their time by the pool, finding it a pleasant spot to relax and unwind.
4 Star
Novotel Nadi with its grand presence on a hill and surrounded by great established gardens, offers large rooms with high ceilings and fabulous views. The service, breakfast and staff receive high praise for their excellence. However, the hotel's decor is dated and the overall feel doesn't align with typical 4-star standards. Guests noted the lack of complimentary water in the rooms and found some aspects dreary and below expectations for a 4-star establishment. While it remains one of the more affordable options in the area, it seems the hotel's facilities and services fall short of the 4-star mark.
Yes, Novotel Nadi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Novotel Nadi.
No, Novotel Nadi doesn't allow dogs.
Yes, parking facilities are available at Novotel Nadi.