Salem Waterfront Hotel & Suites
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Summary of reviewsSalem Waterfront Hotel & Suites is highly regarded by guests for its outstanding location in the heart of Salem. Positioned near the harbor, it allows easy access to numerous attractions, historical sites, shops and restaurants, making it an ideal base for exploring the area on foot. The hotel’s proximity to Pickering Wharf, the Witch Museum and other landmarks adds to its appeal, providing scenic waterfront views and a convenient, pedestrian-friendly environment.
The breakfast experience receives mixed reviews but leans positively overall with many guests appreciating the quality à la carte options, delicious food and the convenience of room service. Although there are requests for improvements such as including breakfast in the room rates and expanding the menu, the presence of unlimited morning coffee and the highly praised Regatta Pub restaurant contribute positively to guests' stays.
Dinner at the Regatta Pub is generally well-regarded with guests praising the great food, sizable portions and vibrant atmosphere. The bar and outdoor music further enhance the dining experience. While there have been some mixed reviews about food quality and service, the helpful staff and enjoyable ambiance are notable positives.
The hotel’s rooms are frequently commended for their cleanliness and comfort. Guests appreciate the spacious and well-appointed accommodations, featuring modern decor and updated amenities. Specific mentions of comfortable beds and quiet environments add to the overall satisfaction, despite occasional issues like outdated furniture and minor maintenance problems.
Exceptional cleanliness is a standout feature with rooms and common areas consistently described as immaculate and well-maintained. The diligent cleaning staff ensures a spotless environment, adding to the guests' comfort.
The hotel staff are often highlighted for their friendliness and helpfulness, contributing significantly to a pleasant stay. Descriptions such as accommodating and cheerful indicate a strong commitment to hospitality, despite occasional critiques about specific front desk services.
Parking at the hotel is another strong point with ample free spaces and convenient options for electric vehicles, making it stress-free for visitors. The facility’s strategic location further enhances this convenience, allowing guests to explore the area easily.
Families find the hotel particularly accommodating with a kid-friendly atmosphere and a well-reviewed indoor pool that children enjoy. Although the pool receives mixed feedback regarding maintenance and size, it is generally seen as a positive feature, particularly for families.
The quality of the beds often stands out with many guests describing their sleeping experience as comfortable and cozy, despite some variability in preferences concerning firmness and size.
As a four-star establishment, Salem Waterfront Hotel & Suites offers excellent amenities, including a luxury spa and a well-maintained business center, catering well to both leisure and business travelers. The overall sentiment affirms its status as a top choice for visitors to Salem, providing comfortable accommodations, a welcoming atmosphere and a convenient location for an enjoyable stay.
Categories
The breakfast experience receives mixed reviews but leans positively overall with many guests appreciating the quality à la carte options, delicious food and the convenience of room service. Although there are requests for improvements such as including breakfast in the room rates and expanding the menu, the presence of unlimited morning coffee and the highly praised Regatta Pub restaurant contribute positively to guests' stays.
Dinner at the Regatta Pub is generally well-regarded with guests praising the great food, sizable portions and vibrant atmosphere. The bar and outdoor music further enhance the dining experience. While there have been some mixed reviews about food quality and service, the helpful staff and enjoyable ambiance are notable positives.
The hotel’s rooms are frequently commended for their cleanliness and comfort. Guests appreciate the spacious and well-appointed accommodations, featuring modern decor and updated amenities. Specific mentions of comfortable beds and quiet environments add to the overall satisfaction, despite occasional issues like outdated furniture and minor maintenance problems.
Exceptional cleanliness is a standout feature with rooms and common areas consistently described as immaculate and well-maintained. The diligent cleaning staff ensures a spotless environment, adding to the guests' comfort.
The hotel staff are often highlighted for their friendliness and helpfulness, contributing significantly to a pleasant stay. Descriptions such as accommodating and cheerful indicate a strong commitment to hospitality, despite occasional critiques about specific front desk services.
Parking at the hotel is another strong point with ample free spaces and convenient options for electric vehicles, making it stress-free for visitors. The facility’s strategic location further enhances this convenience, allowing guests to explore the area easily.
Families find the hotel particularly accommodating with a kid-friendly atmosphere and a well-reviewed indoor pool that children enjoy. Although the pool receives mixed feedback regarding maintenance and size, it is generally seen as a positive feature, particularly for families.
The quality of the beds often stands out with many guests describing their sleeping experience as comfortable and cozy, despite some variability in preferences concerning firmness and size.
As a four-star establishment, Salem Waterfront Hotel & Suites offers excellent amenities, including a luxury spa and a well-maintained business center, catering well to both leisure and business travelers. The overall sentiment affirms its status as a top choice for visitors to Salem, providing comfortable accommodations, a welcoming atmosphere and a convenient location for an enjoyable stay.
Hotel with Parking
This hotel in Salem offers parking facilities as part of its amenities.
Accessible Hotel
This hotel is listed as an accessible hotel, offering facilities and services to accommodate guests with disabilities.
4-Star Hotel
Located on the waterfront, this hotel combines convenience with quality. It provides well-equipped suites and is known for its excellent service, making it a prime choice for visitors to Salem.
Hotel with Indoor Pool
This hotel provides a heated indoor pool that is popular with guests, including toddlers, and is available year-round. Its waterfront location and positive reviews specifically mentioning the pool make it a strong choice.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Heated Pool
Guest Reviews
Salem Waterfront Hotel & Suites appears to be a top choice for travelers due to its prime location in the heart of Salem. Situated near the harbor and centrally positioned, guests can easily walk to a myriad of attractions, historical landmarks, shops, restaurants and museums. The hotel’s proximity to Pickering Wharf, the Witch Museum and the pedestrian-friendly historic district makes it an optimal base for exploring all that Salem offers. Many reviewers appreciated the hotel’s convenient walking distance to everything, allowing them to leave their cars parked and enjoy the ease of touring on foot. Additionally, the surrounding area features several pleasant dining spots and scenic waterfront views, enhancing the overall experience. Overall, the location is frequently highlighted as excellent, perfect and incredibly convenient, cementing the hotel’s reputation as a well-located gem in Salem.
The breakfast experience at Salem Waterfront Hotel & Suites yielded mixed reviews with numerous positive highlights. Many guests appreciated the quality à la carte breakfast and described the food as delicious with specific mentions of the great value and large portions. The continental breakfast option, featuring fresh fruit and toast or muffin, was particularly enjoyed, along with the unlimited coffee available in the hotel lobby in the morning.
Several guests praised the restaurant, the Regatta Pub, noting that both the breakfast and other meals they served were excellent. Notably, the lobster omelette received special commendations. The option to have breakfast delivered to the room was appreciated, adding convenience to the stay.
However, there were some drawbacks. Many felt that breakfast should be included in the room rate and some found the limited breakfast choices and basic quality underwhelming. Service speed was a frequent issue with guests mentioning long waits for their meals. The restaurant was occasionally closed, limiting breakfast options further. Staffing seemed to be a repeated concern with understaffed breakfast services impacting the overall experience.
Despite these issues, the friendly staff and the overall quality of food contributed positively to many guests’ stays.
Salem Waterfront Hotel & Suites offers a varying experience for dinner guests, but many have applauded its positives. The Regatta Pub, the main dining venue, has garnered appreciation for its great food, sizable portions and excellent affordability. Diners have enjoyed delicious meals amidst the vibrant atmosphere, often enhanced by outdoor music and bar setups by the water. The convenience of grabbing a quick bite or indulging in room service has also been highlighted positively.
Despite the occasional mixed review on food quality and service, the restaurant's overall ambiance and the role of its fantastic bartenders stand out. Some guests have expressed a desire for more menu choices and additional vegetarian options. While the restaurant was closed for remodeling at one point, many have still shared pleasant dining experiences and applauded the amiable staff and good service.
In summary, the Regatta Pub at the Salem Waterfront Hotel & Suites is celebrated for its tasty food, welcoming atmosphere and convenient dining options, making it a noteworthy dining spot within the hotel.
The rooms at Salem Waterfront Hotel & Suites are frequently praised for their cleanliness and comfort. Guests have highlighted the spaciousness and well-appointed nature of many rooms with some specifying recent renovations and modern decor. Many reviewers appreciated the large room sizes, comfortable beds and clean environments. The hotel rooms are also notably quiet and provide nice amenities, enhancing the overall guest experience. Although occasional mentions of outdated furniture and minor cosmetic issues were noted, the majority of reviews indicate that rooms are beautifully decorated, immaculate and comfortable. Rooms on different floors offer varying decorations, some newly painted and others providing robes and nice views. However, a few guests pointed out the absence of a mini fridge and microwave and occasional maintenance issues such as non-working outlets and low water pressure were reported. Overall, the hotel's rooms are generally well received for their neatness and comfort, making it a pleasant stay for visitors.
The reviews for the Salem Waterfront Hotel & Suites paint a vivid picture of the quality of their beds. Generally, guests frequently describe the beds as very comfortable with many highlighting their super comfy and cozy nature. Words like amazing and fantastic are often used to express satisfaction, suggesting that the hotel prioritizes high standards in bedding.
Most guests feel that the beds are so comfortable that they don't want to get up. Both beds and pillows received praise for their comfort level. Phrases like extremely comfortable and delightfully comfy were common, emphasizing a positive sleeping experience.
However, some guests noted inconsistencies. A few found the beds too soft, while others felt they were too firm. There were mentions of beds being smaller than expected with some describing them as narrower than standard sizes. Comfort was not universal with some guests reporting uncomfortable experiences and pillows being hard.
Despite these mixed remarks, the overall sentiment leans toward a positive experience with comfortable accommodations that ensure a restful night’s sleep. The hotel's approach to bedding appears to be a significant factor that adds to the comfort and satisfaction of its visitors.
The Salem Waterfront Hotel & Suites has garnered praise for its exceptional cleanliness with numerous guests highlighting the immaculate state of the rooms and common areas. Reviews consistently describe the hotel as very clean, super clean and even exceptionally clean. The rooms are often noted for being spotless, comfortable and well-maintained with clean bathrooms adding to the overall positive impression. Many guests have also mentioned that the hotel's facilities, including the pool and parking areas, are clean and well-kept. Reviews indicate that the cleaning staff does a great job, ensuring that rooms and public spaces are sanitized and tidy. Despite a few mentions of minor issues like cosmetic wear and an occasional less-than-clean pool, the prevailing sentiment is that the Salem Waterfront Hotel & Suites upholds high standards of cleanliness, offering a clean, comfortable and relaxing environment for its guests.
The staff at Salem Waterfront Hotel & Suites consistently receive high praise from guests for their friendliness and helpfulness. Descriptions such as friendly, accommodating and super helpful are frequently used, indicating a strong emphasis on hospitality and service. Guests noted that the hotel team, from the front desk to housekeeping, is very attentive and welcoming, creating a warm and pleasant atmosphere. The night desk associates and specific staff members, such as A.V. and Nadia, were highlighted for their excellent service and cheerful demeanor. Despite a few negative comments about the front desk associates and slow service from a waitress, overall, the staff is described as amazing, efficient and professional. The supportive and kind nature of the staff leaves a lasting impression, contributing significantly to a positive guest experience.
Guests of Salem Waterfront Hotel & Suites have had varying experiences with the hotel's Wi-Fi service. While some guests noted that the Wi-Fi was fast enough for catching up on shows, others described it as slow, spotty, or even unusable at times. There were also mentions of issues with Wi-Fi not working or being hit and miss. Additionally, the absence of Wi-Fi ports or plug-ins for charging electronics was highlighted as a drawback. Overall, although there are positive remarks regarding the speed of the Wi-Fi for some activities, connectivity inconsistencies and a lack of charging amenities seem to present challenges for staying fully connected.
The pool at the Salem Waterfront Hotel & Suites has received mixed feedback from guests. On the positive side, many found the pool very nice with warm and inviting water. The pool area is frequently noted for being clean and enjoyable with some guests appreciating its size and describing the pool space as awesome and comfortable. Families, in particular, found it great for kids and a welcome distraction on rainy days, adding to the overall experience.
However, there were some issues noted as well. Several guests mentioned instances where the pool was closed for maintenance, which was disappointing for those looking forward to using it. Some found the pool area looking tired and worn with dirty filters and occasionally disgusting conditions, such as cloudy water and wads of hair. The pool size also drew mixed reactions with some finding it large and others considering it too small.
In summary, while the pool can enhance the hotel stay with its warmth and cleanliness, maintenance issues and size perception affect some guests' experience.
Guests at the Salem Waterfront Hotel & Suites frequently highlight the convenience and ease of parking at the hotel. Many appreciate that parking is free of charge and mention there are plenty of parking spaces available, both onsite and nearby. The availability of parking permits and valet services, including options for electric vehicles, adds to the convenience for visitors. Despite a few mentions of parking challenges, the majority of reviews suggest that the parking situation is solid with sufficient and ample options making it an effortless experience for guests. The strategic location of the hotel further enhances the parking convenience, allowing guests to leave their cars and explore the area with ease.
The Salem Waterfront Hotel & Suites is a great choice for families traveling with children. Reviews consistently highlight the hotel's kid-friendly atmosphere and the enjoyment families experience during their stay. Many guests emphasize that the kids especially loved the pool, which seems to be a standout feature. Described as both kid-friendly and family-friendly, the hotel effectively caters to those traveling with children. The overall sentiment suggests that families have a positive experience, making it a solid option for those planning a family trip.
Salem Waterfront Hotel & Suites offers a four-star experience that stands out in Salem. Guests highlight the hotel's great location and describe their stays as very nice with clean and comfy accommodations. The comfortable beds and spacious rooms contribute to the overall satisfaction. The hotel is noted for its excellent amenities, including a luxury spa, which together affirm its four-star rating. Guests consistently refer to it as a beautiful and great hotel, making it a top choice for those visiting the area.
Salem Waterfront Hotel & Suites offers a range of facilities that cater to business travelers. Guests appreciated the desks provided in the rooms, which help create a productive working environment. The business center was noted to be well-equipped, enhancing the hotel's appeal for those visiting on business. While some guests highlighted the helpfulness of staff members like Johnathan, who assisted with various requests, the hotel's Wi-Fi service received mixed reviews, being described as both good and slow by different guests.
There were some suggestions for improvement, including a call for more working spaces. Some reviews mentioned that the value of the stay did not align with the high price for the area and there were comments about a lack of specific hospitality features for business-class rooms. Despite these critiques, the general consensus indicated that the hotel is good for business travelers.
The indoor pool at the Salem Waterfront Hotel & Suites receives mixed reviews. Guests frequently praised the pool, noting that it was well-heated and maintained a good temperature, which added to their enjoyment. Positive feedback also highlighted the pool's decent size, making it a favorable spot for a swim. However, some reviews indicated concerns, mentioning that the pool area appeared worn and tired with a few citing cleanliness issues. Despite these remarks, the overall sentiment about the swimming experience remained favorable.
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Location
Breakfast
Several guests praised the restaurant, the Regatta Pub, noting that both the breakfast and other meals they served were excellent. Notably, the lobster omelette received special commendations. The option to have breakfast delivered to the room was appreciated, adding convenience to the stay.
However, there were some drawbacks. Many felt that breakfast should be included in the room rate and some found the limited breakfast choices and basic quality underwhelming. Service speed was a frequent issue with guests mentioning long waits for their meals. The restaurant was occasionally closed, limiting breakfast options further. Staffing seemed to be a repeated concern with understaffed breakfast services impacting the overall experience.
Despite these issues, the friendly staff and the overall quality of food contributed positively to many guests’ stays.
Dinner
Despite the occasional mixed review on food quality and service, the restaurant's overall ambiance and the role of its fantastic bartenders stand out. Some guests have expressed a desire for more menu choices and additional vegetarian options. While the restaurant was closed for remodeling at one point, many have still shared pleasant dining experiences and applauded the amiable staff and good service.
In summary, the Regatta Pub at the Salem Waterfront Hotel & Suites is celebrated for its tasty food, welcoming atmosphere and convenient dining options, making it a noteworthy dining spot within the hotel.
Rooms
Beds
Most guests feel that the beds are so comfortable that they don't want to get up. Both beds and pillows received praise for their comfort level. Phrases like extremely comfortable and delightfully comfy were common, emphasizing a positive sleeping experience.
However, some guests noted inconsistencies. A few found the beds too soft, while others felt they were too firm. There were mentions of beds being smaller than expected with some describing them as narrower than standard sizes. Comfort was not universal with some guests reporting uncomfortable experiences and pillows being hard.
Despite these mixed remarks, the overall sentiment leans toward a positive experience with comfortable accommodations that ensure a restful night’s sleep. The hotel's approach to bedding appears to be a significant factor that adds to the comfort and satisfaction of its visitors.
Cleanliness
Staff
Wi-Fi
Pool
However, there were some issues noted as well. Several guests mentioned instances where the pool was closed for maintenance, which was disappointing for those looking forward to using it. Some found the pool area looking tired and worn with dirty filters and occasionally disgusting conditions, such as cloudy water and wads of hair. The pool size also drew mixed reactions with some finding it large and others considering it too small.
In summary, while the pool can enhance the hotel stay with its warmth and cleanliness, maintenance issues and size perception affect some guests' experience.
Parking
Family
4 Star
Business
There were some suggestions for improvement, including a call for more working spaces. Some reviews mentioned that the value of the stay did not align with the high price for the area and there were comments about a lack of specific hospitality features for business-class rooms. Despite these critiques, the general consensus indicated that the hotel is good for business travelers.
Indoor Pool
Yes, Salem Waterfront Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Salem Waterfront Hotel & Suites.
No, Salem Waterfront Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at Salem Waterfront Hotel & Suites.
No, Salem Waterfront Hotel & Suites doesn't have a gym.
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