Kijal4.38852800,
103.45592400,
Km28, Jalan Kemaman-dungun Kemaman Darul Iman Kijal,(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsResorts World Kijal is lauded for its exceptional beachside location, offering guests serene and beautiful coastal views, particularly from sea-facing rooms. Its private, clean beach and the large swimming pool for adults and children enhance the relaxing atmosphere, making it ideal for both leisure and business travelers.
The breakfast experience at the resort has mixed reviews with some guests enjoying the diverse Malaysian buffet while others suggest improvements in variety and quality. The dinner experience, especially at the beach bistro, receives praise for well-prepared dishes, though some diners feel the menu options are limited and overpriced.
The rooms are generally spacious, clean and comfortable, featuring large beds and stunning sea views. However, there are occasional maintenance and cleanliness issues. Despite this, the friendly and helpful staff contribute positively to the overall experience, providing quick check-in and efficient service.
Cleanliness across the resort, particularly in common areas like the beach and pool, is well-maintained. Some guests do report isolated issues with room cleanliness and maintenance.
The Wi-Fi service receives mixed feedback with some guests finding it reliable while others encounter connectivity issues. The pool facilities are a standout, widely appreciated for their size, cleanliness and family-friendly design.
Guests enjoy the resort's ample parking facilities, though some suggest better lighting and maintenance in certain areas. The beds are typically described as comfortable and large, though there are varied opinions on mattress firmness and pillow quality.
While the resort delivers many services expected of a five-star establishment, there is consensus that certain areas, particularly facilities, could benefit from updates to fully meet five-star standards. Overall with improvements in dining variety, room maintenance and some modernizations, Resorts World Kijal could enhance its appeal even further. Show more
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Categories
Beachfront Resort
Located in Kijal, this resort offers a range of amenities, including a private beach, swimming pool, and multiple dining options. It's suitable for both families and couples looking for a relaxing beach vacation.
Resort with Swimming Pool
This resort has a vast and spacious pool area with family-friendly features. It offers additional amenities such as a jacuzzi and spa, enhancing the relaxation experience.
Outdoor Pool
Resort with Free Wi-Fi
This resort provides complimentary Wi-Fi. As a large resort, it likely offers reliable internet access across its premises along with a range of other services.
Resort with Parking
As a resort, it offers extensive parking areas for guests. Parking is readily available to accommodate a large number of vehicles.
Accessible Resort
This resort is listed as having accessible facilities.
Resort with Gym
This resort offers gym facilities for guests to use.
Resort with Outdoor Pool
This resort offers a large outdoor pool and various recreational activities, suitable for families and leisure travelers.
Luxury Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Business Resort
Resort with Tennis Courts
5-Star Resort
Room Types
Deluxe Double or Twin RoomAir-conditioned room with a TV and minibar. En suite bathroom has a bathtub.
Premier Double or Twin RoomSpacious air-conditioned room overlooks the South China Sea. Comes with a TV and minibar. En suite bathroom has a bathtub.
2D1N Beachside Ramadhan Room Package - Premier Room This twin/double room features a cable TV, electric kettle and minibar.
Entitlements:
· 1 night stay in Premier Room
· Sahur / Buffet Breakfast for two persons at Restaurant Kampung
· Ramadhan Buffet Dinner for two persons at Restaurant Kampung
3D2N Spa Rejuvenate Package - Premier RoomThis twin/double room has a flat-screen TV, electric kettle and minibar.
Entitlements:
· 2 nights stay in Premier Room
· Daily breakfast for two persons at Restaurant Kampung
· One-time One-hour body massage for two persons
2D1N Romantic Seaview Package - Premier RoomThis twin/double room features a view, satellite TV and minibar.
Entitlements:
· 1 Night stay in Premier Room
· Buffet breakfast for two persons at Restaurant Kampung
· Candle light dinner for two persons at Oasis Beach Bistro
· Romantic room décor
2D1N Adventure Package - Premier Room This twin/double room has a cable TV, electric kettle and minibar.
Entitlements:
· 1 night stay in Premier Room
· Buffet breakfast for two persons at Restaurant Kampung
· 30 minutes of ATV Experience for two persons
3D2N Baby Turtle Release Package - Premier RoomThis twin/double room features a electric kettle, minibar and flat-screen TV.
Entitlements:
· 2 nights stay in Premier Room
· Daily buffet breakfast for two persons at Restaurant Kampung
· One-time release of baby turtles for two persons on Saturday
· (applicable for check in every Friday only)
Soak up the Sun & Sea – Premier RoomThis unit offers:
- 1 Night stay in Premier Room.
- Buffet breakfast at Restaurant Kampung for two persons.
- RM100Nett F&B credit – one time use at Restaurant Kampung, Hainan Express or Oasis Beach Bistro.
Fireflies Room Package – Premier RoomThe twin/double room provides a minibar, a safe deposit box, as well as a private bathroom featuring a bath and a shower.
This room offers the following package:
- A trip across the mangrove river for fireflies watching from 8pm – 10pm for 2 adults + 2 children includes safety jacket, fireflies information and travel insurance.
- A ride back from the hotel to Cherating for firefly watching.
Premier ExecutiveThe spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.
Deluxe SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area and a safe deposit box. The unit has 1 bed.
Premier SuiteThe hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a coffee machine and a seating area. The unit has 1 bed.
The Suite Life : Room with Breakfast Package - Premier Suite (Buffet Breakfast for 2 Adults + 2 Children)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a minibar, a coffee machine, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
The Suite Life : Room with Breakfast Package - Deluxe Suite (Buffet Breakfast for 2 Adults)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a minibar, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Kijal Golf Escape Room Package - Premier Room (18-Holes Golf for 2 Persons)The spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This twin/double room has a safe deposit box, an electric kettle and a flat-screen TV with cable channels.
Guest Reviews
8.1
Very Good
Location
Resorts World Kijal boasts an exceptional location that consistently garners high praise from its guests. Situated right by a beautiful, clean and sandy beach, the hotel offers a serene and peaceful environment perfect for those seeking a relaxing getaway. The proximity to many nearby eateries, convenience stores and local restaurants adds to its appeal, providing guests with ample dining options.
The scenic views, particularly from rooms facing the sea, are often highlighted with guests enjoying breathtaking sunrises, the soothing sound of beach waves at night and a captivating monsoon sea breeze. The resort features a private beach that many reviewers appreciate for its privacy and cleanliness.
The location proves especially convenient for visitors attending meetings at Petronas East Coast or for those working nearby, making it a strategic choice for both leisure and business travelers. Additional amenities, such as a large swimming pool for both adults and children, enhance the overall experience, allowing guests to unwind and enjoy their stay.
Though some reviews mention the hotel being a bit far from town and the main road, the overall sentiment remains positive due to the excellent beachside ambiance and the array of facilities offered. Whether it’s the scenic views, the easy access to the beach or the peaceful environment perfect for a retreat, Resorts World Kijal’s location stands out as a key highlight in guest experiences.
Breakfast
Resorts World Kijal offers a mixed breakfast experience that appears to have room for improvement but also some strong points. Many reviewers appreciated the Malaysian style buffet breakfast, noting that it was diverse and delicious with specific mentions of tasty nasi berlauk and Teh Tarik. The attentive service from well-staffed breakfast crews also received positive comments, enhancing the overall dining experience.
However, a significant number of guests felt that the breakfast options were limited and repetitive, not meeting their expectations for a 4-star resort. There were frequent mentions of the need for more variety and better food quality. Complaints included the breakfast being overcrowded, causing slow service and long queues, as well as specific suggestions to open more food stations during peak hours.
Some guests also noted that breakfast was often not included in the room rate, which was a disappointment for them, especially given the price paid for the stay. Additionally, there were comments about the high cost of breakfast for children and the general feeling that the breakfast could provide better value for the money.
Overall, while some guests thoroughly enjoyed the breakfast, citing it as superb and very good, others felt that the offerings could be significantly enhanced to align better with the resort's star rating and pricing.
Dinner
Resorts World Kijal offers a scenic dining experience, particularly at the beach bistro, which many guests find outstanding. The beach restaurant is a popular choice for dinner and features a menu that has received positive reviews with dishes well-prepared by a commendable chef. The OBB restaurant also impresses with its delicious offerings.
However, the dining options at the resort come with several drawbacks. Many guests feel that the food is overpriced with limited menu options that do not quite meet expectations. The lack of a buffet dinner and the need to look outside for varied dining choices are notable points of dissatisfaction. The Oasis Cafe's menu is particularly highlighted as being too limited. The overall sentiment suggests that while some specific restaurants like the beach bistro and OBB stand out, the resort's dining experience could benefit from more variety and better value for money.
Rooms
Resorts World Kijal offers an enjoyable stay with spacious, clean and comfortable rooms that many guests appreciate. Most rooms face the sea, providing superb and breathtaking views of the beach and morning sunrise. The large beds and nice bathrooms, often featuring bathtubs with sea views, contribute to a comfortable experience. Check-in and check-out processes are quick and efficient and many rooms are well-maintained with helpful and friendly staff enhancing the overall experience.
However, some aspects need improvement. A few rooms suffer from maintenance issues such as malfunctioning air conditioning, deteriorating fixtures and windows that do not open properly. Cleanliness standards are inconsistent with some rooms having dust, bad odors and occasional cleanliness lapses, including damp smells, hair in the bathroom and the presence of ants or cockroaches.
Despite these challenges, the overall ambience and comfort of the rooms, coupled with the beautiful views and spacious layouts, make Resorts World Kijal a pleasant option for many travelers. Nonetheless, addressing the maintenance and cleanliness issues could significantly elevate the guest experience.
Beds
At Resorts World Kijal, guests have had varied experiences with the beds. On the positive side, many have praised the beds for being comfortable and large with terms like very comfortable, big and super comfy frequently mentioned. The twin beds are noted to be large super singles, providing ample space for relaxation. There are several commendations on the spaciousness and the comfort level, making them a highlight for some guests.
However, not all feedback has been favorable. Some guests found the beds either too hard or too soft, leading to discomfort and neck pain. There were specific mentions of the beds being wobbly and the pillows being thin and old, contributing to an unsatisfactory sleep experience for certain visitors. Moreover, a few reviews highlighted that the bedding could use an upgrade to enhance overall comfort.
While the bed sizes generally received positive remarks for being big and spacious, mixed experiences regarding mattress firmness and pillow quality indicate that there might be room for improvement to ensure a consistently restful stay.
Cleanliness
Resorts World Kijal largely receives positive feedback regarding its cleanliness, particularly highlighting its clean rooms and overall clean area. Many guests appreciated the cleanliness of the beach and the swimming pool, noting that these areas were regularly maintained and free of rubbish. The floors in the hotel are well maintained and polished and daily housekeeping keeps the hotel and its surroundings in good shape. The resort is described as very clean and comfortable with specific mentions of clean bed sheets and well-kept room facilities. The hotel itself is noted for being clean and beautiful, benefitting from friendly and helpful staff.
However, some areas do require improvement. There are isolated complaints about rooms being dusty and not clean enough, issues with carpets needing more frequent cleaning and certain fixtures and fittings appearing dated. Instances of specific cleanliness issues, like clogged bathtubs and smelly rooms, were also mentioned. The gym’s hygiene standards and general maintenance of the hotel could use some attention, indicating that a more consistent cleaning schedule might be beneficial. Overall, while cleanliness is a strong point for Resorts World Kijal, there are areas where thorough and regular maintenance would further improve guest satisfaction.
Staff
Resorts World Kijal receives consistent praise for its friendly and helpful staff with many reviewers highlighting their courteous and professional demeanor. Guests found the check-in process smooth, quick and easy and appreciated the promptness and efficiency in maintenance services. The concierge and bellboys received positive mentions for their assistance and amiable service. Housekeeping and the front desk also garnered favorable reviews for their responsiveness and good service.
However, some mixed feedback was noted, particularly regarding interactions at the reception. While many guests found the staff polite and welcoming, a few mentioned unfriendly and argumentative behavior. The pool and breakfast staff were at times perceived as slow and unaccommodating.
Despite these occasional lapses, the overall impression of the staff's hospitality remains positive with numerous reviewers commending their dedication and affability. The hotel appears to be staffed well enough to handle guests' needs and maintain a pleasant atmosphere throughout the resort.
Wi-Fi
Guests at Resorts World Kijal had mixed experiences with the hotel’s Wi-Fi. Many found the Wi-Fi to be fast, reliable and secure, meeting their connectivity needs effectively. Some reviews highlighted that the Wi-Fi was well-functioning and included with their stay. However, other guests mentioned issues with the Wi-Fi being slow and difficult to connect to, indicating variability in service quality. Despite these occasional drawbacks, several guests appreciated the availability of Wi-Fi during their stay.
Pool
Resorts World Kijal's pool facilities receive high praise from guests, particularly for their size and cleanliness. The pool area features a large swimming pool as a highlight, catering to both children and adults with separate sections designed for safety and enjoyment. Many families appreciate the kid-friendly environment, where children can play and swim safely. The proximity to the beach adds to the overall appeal, providing guests with convenient access to both the pool and seaside activities.
The pool area also includes additional amenities such as a jacuzzi and spa, enhancing the relaxation experience. Despite a few mentions of incorrect pool depth signage and occasional cleanliness issues, the pool is generally well-maintained. The vast and spacious design of the pool area allows for comfortable swimming even during busy periods, making it a favorite spot among visitors.
Overall, the pool at Resorts World Kijal stands out for its size, cleanliness and family-friendly features, contributing significantly to an enjoyable stay.
Beach
Resorts World Kijal is well-regarded for its beach, drawing guests back repeatedly to enjoy the natural beauty and serene environment. The beachfront location provides easy access to a long, sandy and peaceful stretch of coast. Guests consistently praise the cleanliness of the beach, highlighting its private and secluded nature.
The resort’s amenities complement the picturesque beach with a nearby cafe offering a relaxing spot to unwind with the gentle, whispering sounds of the sea in the background. Beautiful sunsets and breathtaking views from beach-facing rooms enhance the experience, making it a picture-perfect spot for morning sunrises as well.
Facilities like the large swimming pool near the beach add to the allure, often described as clean and safe for children, creating a fun and happening atmosphere. Despite occasional mentions of strong winds and rare instances of the beach being dirty, the overall impression remains positive with most guests expressing their enjoyment of the beach facilities and the breathtaking scenery.
For those seeking tranquility and natural beauty, the private and clean beach at Resorts World Kijal offers a compelling reason to visit with stunning views and a peaceful environment that ensure a memorable stay.
Parking
At Resorts World Kijal, guests generally appreciate the ample parking space and find it easy and convenient to access. The availability of parking close to the hotel and even right in front of the lobby is a noted positive aspect. Many guests feel secure with the safe parking provided and are pleased with the large parking area with the bonus of free parking for hotel guests. However, some reviews mention that certain parking spots can appear old and slightly creepy and a few guests found the parking area to be too dark and far from the lobby. Despite these issues, the overall sentiment leans towards satisfaction with the parking facilities provided by the hotel.
5 Star
Resorts World Kijal offers a range of services that justify its reputation, but it falls short of meeting the full expectations of a five-star hotel. The staff certainly deliver a five-star experience, recognized for their exceptional service. However, the facilities are in need of enhancement and updates. Though the hotel reflects its rating through certain aspects, it has seen better days and could benefit from renovations to restore its former glory. Guests suggest that with some improvements, the resort could truly live up to a luxurious, five-star standard.
Accessible
Resorts World Kijal generally receives positive feedback on its accessibility, illustrating that it is easy to find and reach. The hotel is noted for being very accessible overall with a car park that is conveniently accessible for guests. Despite these benefits, some areas of the hotel still require improvements, particularly in ensuring that accessible areas are more friendly for disabled guests. Additionally, the guest parking is acknowledged to be somewhat distant, which might pose a challenge for those with mobility issues. Overall, while the resort is easily navigable and conveniently located, further enhancements could optimize the experience for disabled visitors.
Outdoor Pool
Resorts World Kijal's outdoor pool has received a lot of positive feedback from guests. Described multiple times as big and even huge, it offers ample space for various activities and enjoyment. Children particularly love the pool and it's mentioned to be clean and well-maintained with regular cleaning ensuring good water quality. The premises also feature jacuzzi options, adding to the overall relaxation. With several mentions highlighting its pleasant and relaxing atmosphere, the pool area is a standout feature at the resort.
Luxury
Resorts World Kijal offers a mix of elements that reflect its luxurious aspirations, most notably highlighted in their great rooms designed for luxury holidays. Guests appreciated the clean and well-maintained environment of this luxurious resort hotel, making it a suitable choice for a high-end getaway. The nice bistro stands out for providing exquisite luxury dinners, adding a distinct touch to the overall stay. The hotel front also receives positive mentions for its appealing aesthetics. However, some feedback points to the furniture looking old and a discrepancy noted in the hotel's luxury rating accuracy. Despite these minor setbacks, many still perceive the hotel to reflect a high rating, hinting at its potential to provide a memorable and opulent experience.
Beachfront
Resorts World Kijal boasts a prime beachfront location, offering guests immediate access to a beautiful, private beach. With the beach situated right in front of the hotel, visitors can enjoy breathtaking sea views from their rooms and savor the convenience of being merely steps away from the sandy shores. The scenery near the beach is truly magnificent, contributing to the overall appeal of the beachfront. Whether it's relaxing in a beachside jacuzzi or simply soaking in the wonderful beach views, the hotel ensures an excellent beach experience with maintained privacy and easy accessibility.
Yes, Resorts World Kijal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Resorts World Kijal.
No, Resorts World Kijal doesn't allow dogs.
Yes, parking facilities are available at Resorts World Kijal.