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Summary of reviewsQuality Inn & Suites Los Angeles Airport - LAX is highly regarded by guests for its strategic location near Los Angeles International Airport, offering a convenient base for both leisure and business travelers. The hotel not only provides easy access to the airport but also to local attractions such as SoFi Stadium and Universal Studios, making it an excellent choice for visitors. Dining options, convenience stores, and transportation hubs in the vicinity further enhance its value, complemented by a relaxed atmosphere and nearby free parking, which are particularly beneficial for early flights.
Guests express satisfaction with the breakfast offerings, describing them as plentiful and varied, with popular items like waffles, eggs, and coffee creating a favorable start to their day. The breakfast experience is enriched by the attentive and friendly staff, making it a highlight of guests' stays.
The rooms are praised for their cleanliness, spaciousness, and comfort, offering amenities such as refrigerators, microwaves, and large beds. The minimal noise from planes despite the proximity to the airport ensures a peaceful environment. Additionally, ongoing renovations are noted as a positive step toward modernizing some of the older facilities, although a few inconsistencies in maintenance have been mentioned.
Cleanliness throughout the hotel is generally well-regarded, with the guest rooms and bathrooms maintained to a high standard. The attentiveness of the staff complements the cleanliness, providing an overall pleasant experience.
The staff at Quality Inn & Suites are acclaimed for their exceptional service, characterized by friendliness and professionalism. They contribute positively to the guest experience, ensuring smooth check-ins and providing assistance when needed. The dining and breakfast teams also receive commendations for their hospitality.
While the wifi service receives mixed feedback, many guests appreciate its availability and strength. The parking facilities are convenient and secure, adding value to the central location. There are occasional challenges with space and fees, yet these concerns are minor compared to the overall accessibility.
Travelers often highlight the comfort of the beds, ensuring a restful stay with soft sheets and pillows contributing to a quiet environment. The hotel's budget-friendly, three-star accommodations provide excellent value for money, offering affordable rates and satisfactory service, particularly appealing to cost-conscious visitors despite the ongoing renovations. Overall, the Quality Inn & Suites Los Angeles Airport - LAX is recognized for its convenient location, comfortable accommodations, and commendable service, making it a favorable choice for travelers prioritizing accessibility and affordability. Show more
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Categories
Hotel with Parking
This hotel offers parking for its guests. As a Quality Inn, it provides a standard level of service and essential amenities suitable for travelers seeking convenience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Room, 1 King Bed, Non SmokingMicrowave, small fridge, and coffee and tea-making facilities are provided in this room. Cable TV is available.
Deluxe Room, 2 Queen Beds, Top Floor, Non SmokingMicrowave, small fridge, and coffee and tea-making facilities are provided in this room. Cable TV is available.
Suite, 1 King Bed with Sofa Bed, Non SmokingThis air conditioned room offers a cable TV, a microwave, a refrigerator, and hairdryer.
Standard Room, 2 Queen Beds, Non SmokingThe spacious twin/double room provides a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit offers 2 beds.
Deluxe Room, 1 King Bed, Accessible Tub, Non SmokingThis double room features a seating area, microwave and cable TV and accessible tub.
Standard Room, 1 King Bed, Accessible Tub, Non SmokingThe spacious air-conditioned double room features a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
Family Room, 3 Queen Beds, Accessible Tub, Non SmokingThe family room provides a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit offers 3 beds.
Guest Reviews
7.0
Good
Location
The Quality Inn & Suites Los Angeles Airport - LAX is widely appreciated for its convenient location, especially for travelers seeking proximity to Los Angeles International Airport. Guests frequently highlight the hotel's central and accessible positioning, noting its ease of access from various points in Los Angeles. The hotel is well-situated for visits to local attractions, including the SoFi Stadium and Universal Studios, making it a favorable choice for both leisure and business travelers. Its vicinity to assorted dining options, convenience stores, and transportation hubs adds to the overall value for money. The area is described as not overly crowded, allowing for a more relaxed atmosphere, which complements the nearby free parking. Many find the location advantageous for early flights, with taxi services easily available. Overall, the Quality Inn & Suites offers a strategically placed base for anyone needing quick access to the airport and surrounding attractions, combined with comfortable accommodations and good customer service.
Breakfast
Nestled conveniently near Los Angeles International Airport, Quality Inn & Suites offers travelers a breakfast experience that consistently receives positive remarks from its guests. The morning spread is described as very good to excellent, boasting a satisfying variety of options, both hot and cold, that cater to traditional American breakfast tastes. Waffles, bread, eggs, coffee, and juices are among the popular items that guests appreciate, with the breakfast often considered a highlight of their stay. The attentiveness and friendliness of the staff, particularly those managing breakfast, enhance the experience. Despite a few mentions of limited selection, the breakfast is generally perceived as plentiful and suitable for the price, providing guests with a welcome start to their day. This breakfast offering, alongside clean and quiet accommodations, makes the Quality Inn & Suites a commendable choice for those seeking a comfortable and convenient stay near LAX.
Rooms
Quality Inn & Suites Los Angeles Airport - LAX offers a mixed experience for guests seeking accommodation near the airport. On the positive side, many guests praise the rooms for their cleanliness and spaciousness. The rooms are generally described as comfortable, with well-equipped facilities that include refrigerators, microwaves, coffee makers, and large beds with plenty of pillows. The friendly and helpful staff also contribute positively to the overall experience.
Guests appreciated the quiet environment despite the proximity to the airport, noting that noise from planes is minimal. The hotel is easily accessible and offers a good level of comfort for the price, especially with ongoing renovations that have resulted in some nicely updated rooms.
However, there are significant concerns that potential guests should be aware of. Certain rooms are described as outdated, with a noticeable stale or cigarette smell, and the facilities appear to be in varying states of aging and deterioration. Issues such as broken air conditioning, malfunctioning showers, and poorly maintained bathrooms with mold have been mentioned. Some guests have reported cleanliness issues, including stained carpets, unpleasant smells, and even encounters with pests.
In summary, while the hotel provides clean, comfortable, and spacious rooms with modern conveniences for reasonable prices, there are inconsistencies in maintenance and some outdated features that travelers might encounter. The ongoing renovations offer a hint of positive change for the future.
Beds
Travelers visiting Quality Inn & Suites Los Angeles Airport - LAX can expect a restful stay, thanks to the consistently positive remarks about the beds. Guests frequently highlight the overall comfort of the beds, describing them as a perfect spot for resting after a long flight or busy day exploring Los Angeles. The rooms, featuring spacious and comfortable beds, contribute to a surprisingly quiet environment, ensuring a peaceful night's sleep. The bedding, including soft sheets and pillows, also receives praise, enhancing the overall sleep experience. Despite occasional mentions of hard or slouching mattresses, the majority of reviews reinforce the notion of clean and back-friendly beds, solidifying their reputation as a reliable choice for comfort-seeking travelers in the bustling airport vicinity.
Cleanliness
Quality Inn & Suites Los Angeles Airport - LAX generally receives positive feedback for its cleanliness, particularly regarding guest rooms and bathrooms. Many visitors describe the accommodations as exceptionally clean, with everything appearing well-maintained upon arrival. Guests frequently highlight the cleanliness of the rooms as a significant factor in their enjoyable stay, noting that both comfort and tidiness were evident throughout their visit. The hotel's breakfast is often praised not only for its suitability to the price but also for being served in a clean dining area. Additionally, the friendly and helpful staff contribute to the overall pleasant experience and complement the high standards of cleanliness.
However, some reviews indicate occasional lapses in cleanliness, such as lingering smells, unclean carpets, and outdated facilities requiring renovation. There are mentions of bathrooms not being spotless and instances of neglected areas, which suggest inconsistency in maintaining the standard throughout the property. While some guests report issues like leftover food smells and dirty sheets, these remarks are less frequent than the positive evaluations. Overall, despite some concerns about room upkeep, Quality Inn & Suites Los Angeles Airport - LAX is mostly recognized for providing a clean and comfortable environment.
Staff
At Quality Inn & Suites Los Angeles Airport - LAX, the staff consistently receives praise for their exceptional service and hospitality. Guests frequently highlight the friendliness and helpful nature of the team, with special mentions of Maria, Kelvin, Sonia, Yvette, Chonda, and Jose at the front desk for their kind and accommodating presence. The hotel staff is noted for their bilingual abilities and professionalism, ensuring a seamless check-in experience and providing attentive assistance throughout guests’ stays.
With a focus on customer service, the team is recognized for being incredibly responsive to inquiries, making visitors feel welcome upon arrival and departure. The dining room and breakfast staff also receive commendations for their kindness and helpfulness, enhancing the overall experience at the hotel. Alongside the welcoming atmosphere created by the staff, guests appreciate the clean and well-maintained property, further contributing to a comfortable and pleasant stay. Despite a few isolated comments on less favorable interactions, the overwhelming sentiment is that the staff is notably friendly, attentive, and efficient.
Wi-Fi
Among the various aspects of guest experiences at Quality Inn & Suites Los Angeles Airport - LAX, the wifi has received mixed feedback. On the positive side, several guests noted that the wifi connection in the hotel worked well, with the internet being described as great and strong. Free wifi is available throughout the hotel, which is a convenience appreciated by many visitors. However, there are mentions of the wifi not working in some areas and issues with connectivity, suggesting that there may be inconsistencies in the service. Despite these issues, the lobby is maintained cleanly, which could provide a pleasant environment for those accessing the internet there.
Parking
The parking situation at Quality Inn & Suites Los Angeles Airport - LAX is a mixed bag with plenty of positive qualities. Guests often appreciate the convenience and availability of parking on-site, which can be both spacious and secure. It's possible to leave your car parked at the hotel while exploring nearby attractions, making it a good value for those looking to stay centrally. Free parking does exist, although not consistently, with some reviews mentioning the pleasant surprise of a parking fee waiver under certain conditions. While there is a fee for parking, many find it justified given the central location and the added security measures, such as cameras, which contribute to peace of mind. Occasional challenges include limited or compact spaces and undisclosed costs, though these issues appear to be overshadowed by the overall convenience and accessibility of the parking arrangements.
3 Star
Located near Los Angeles Airport, Quality Inn & Suites offers budget-friendly accommodations that deliver excellent value for money. Though situated in a less desirable area of Inglewood, the hotel is well connected with local amenities, making it convenient for travelers seeking affordability and access. Despite being in the midst of renovations, guests appreciate the very inexpensive rates paired with nice service and well-maintained facilities. The hotel provides a good stay for a few days, especially for those needing a cost-effective option during their travels. While some aspects reflect a 2-star mid-range categorization, many find the price point and services rendered to be satisfactory, making it a worthy choice for budget-conscious visitors.
Yes, Quality Inn & Suites Los Angeles Airport - LAX has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Los Angeles Airport - LAX.
No, Quality Inn & Suites Los Angeles Airport - LAX doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Los Angeles Airport - LAX.
No, Quality Inn & Suites Los Angeles Airport - LAX doesn't have a gym.