Al Khuzama Resort
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Summary of reviewsAl Khuzama Resort in Taif is highly recommended for its prime location and family-friendly atmosphere. Situated in the heart of the city, it provides guests with easy access to a variety of services, restaurants and attractions. The surrounding area boasts luxurious dining options and tranquil spots perfect for relaxation. The resort is consistently praised for its spacious accommodations, making it ideal for family trips and short staycations.
The rooms at Al Khuzama Resort are generously sized and come equipped with private pools, balconies and clean environments. While the resort excels in providing ample space for large families or groups, there are areas needing improvement, such as modernizing furniture and enhancing room cleanliness. Essential amenities like irons and microwaves can be lacking and some guests have noted issues with outdated fixtures and inconsistent housekeeping.
Cleanliness receives mixed feedback with some guests commending the clean apartments and well-maintained facilities, while others report issues with dust, unclean bathrooms and general neglect in some areas. The resort management is working on improving cleaning standards, but further consistency is needed.
The resort staff garners high praise for their dedication, professionalism and friendliness. Notable employees such as Mahmoud and Wael are highlighted for their exceptional service and hospitable attitudes. Despite isolated critiques about service delays, the staff's cooperative spirit and courteous behavior significantly enhance the guest experience.
The pool facilities offer a variety of options, including heated indoor pools and entertaining water features for children. However, concerns about pool cleanliness and safety issues like broken tiles have been raised. Improvements in maintenance and better water temperature regulation are needed to improve the pool experience further.
The parking facilities at Al Khuzama Resort are generally well-received with dedicated and shaded spots for each unit enhancing convenience and security. However, occasional crowding and occupied spots have been noted, which can cause inconvenience.
For families, the resort offers a safe and enjoyable environment with various child-friendly amenities, such as a dedicated children's pool and spacious outdoor areas for play. The setting is ideal for family gatherings, vacations and staycations with designated BBQ areas and a calm atmosphere contributing to the positive experience.
On the downside, the resort's dinner services are underwhelming with non-operational in-house dining facilities leading guests to seek meals elsewhere. The absence of essential kitchen utensils and the lack of Wi-Fi and weak mobile network coverage pose additional inconveniences.
In summary, Al Khuzama Resort excels in providing a comfortable and convenient stay in an excellent location, particularly for families. Improvements in dining services, room amenities, cleanliness standards and internet connectivity would further enhance the overall guest experience.
Categories
The rooms at Al Khuzama Resort are generously sized and come equipped with private pools, balconies and clean environments. While the resort excels in providing ample space for large families or groups, there are areas needing improvement, such as modernizing furniture and enhancing room cleanliness. Essential amenities like irons and microwaves can be lacking and some guests have noted issues with outdated fixtures and inconsistent housekeeping.
Cleanliness receives mixed feedback with some guests commending the clean apartments and well-maintained facilities, while others report issues with dust, unclean bathrooms and general neglect in some areas. The resort management is working on improving cleaning standards, but further consistency is needed.
The resort staff garners high praise for their dedication, professionalism and friendliness. Notable employees such as Mahmoud and Wael are highlighted for their exceptional service and hospitable attitudes. Despite isolated critiques about service delays, the staff's cooperative spirit and courteous behavior significantly enhance the guest experience.
The pool facilities offer a variety of options, including heated indoor pools and entertaining water features for children. However, concerns about pool cleanliness and safety issues like broken tiles have been raised. Improvements in maintenance and better water temperature regulation are needed to improve the pool experience further.
The parking facilities at Al Khuzama Resort are generally well-received with dedicated and shaded spots for each unit enhancing convenience and security. However, occasional crowding and occupied spots have been noted, which can cause inconvenience.
For families, the resort offers a safe and enjoyable environment with various child-friendly amenities, such as a dedicated children's pool and spacious outdoor areas for play. The setting is ideal for family gatherings, vacations and staycations with designated BBQ areas and a calm atmosphere contributing to the positive experience.
On the downside, the resort's dinner services are underwhelming with non-operational in-house dining facilities leading guests to seek meals elsewhere. The absence of essential kitchen utensils and the lack of Wi-Fi and weak mobile network coverage pose additional inconveniences.
In summary, Al Khuzama Resort excels in providing a comfortable and convenient stay in an excellent location, particularly for families. Improvements in dining services, room amenities, cleanliness standards and internet connectivity would further enhance the overall guest experience.
Resort with Outdoor Pool
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Resort with Private Pool Rooms
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Family Friendly Resort
Resort with Swimming Pool
Private Pool Outdoor Pool
Accessible Resort
About Al Khuzama Resort
License: 10009157
Guest Reviews
Location
The resort itself is commended for its spacious accommodations and family-friendly environment. The location is described as strategic and safe, making it ideal for families with children. The quiet and clean environment further enhances its appeal, offering a serene retreat while still being close to all the action.
Many reviews highlight its vicinity to luxurious dining options and coffee shops, suggesting that food enthusiasts will be particularly pleased. Additionally, the area surrounding the resort features beautiful gardens and tranquil spots, perfect for relaxation.
Overall, the resort's excellent location, combined with its pleasant facilities, ensures that guests have a comfortable and convenient stay, whether they are visiting for leisure or a family getaway.
Dinner
Guests highlighted several issues concerning cleanliness and the availability of services. The coffee shop was reported as dirty and the closed restaurant resulted in limited staff and no services at the available dining offerings. Further complicating the stay, the lack of essential kitchen utensils and cooking facilities in the resort's apartments was a recurrent problem. Guests noted that there were no cooking corners in the apartments and an absence of basic items like napkins and prayer rugs added to the inconvenience. Many apartments lacked a view of the resort's facilities unless they had a balcony.
Overall, while the easy access to nearby luxurious dining options provides some relief, the in-house dining and kitchen services at Al Khuzama Resort leave much to be desired.
Rooms
Despite these positive aspects, there are several areas that need improvement. The furniture and fixtures are reported to be outdated with some issues such as broken glass tables and burnt-out bathroom lights. Room cleanliness has been inconsistent with some guests noting dust, bad odors and the presence of mosquitoes. Essential amenities like irons, microwaves, washing machines and cribs are lacking in some rooms, causing inconvenience for guests. Additionally, the comfort of the beds received mixed reviews and there were complaints about the lack of air conditioning in some apartments.
While the rooms are spacious and ideal for big groups, the resort would benefit from updating its furniture, improving room cleanliness and providing better amenities to enhance the guest experience. Overall, Al Khuzama Resort is a good option for those needing ample space and basic comfort but may fall short for those seeking modern facilities and comprehensive room service.
Beds
Extra beds, especially those for children, were often mentioned as insufficient and unsuitable. The provided bedding and bed sheets also faced criticism for their poor quality with reports of dirty sheets and towels. Overall, the consensus among many guests is that the resort's beds require significant improvements to meet comfort standards.
Cleanliness
However, there are also significant concerns about the cleanliness of certain aspects of the resort. Some guests have reported issues with unclean bathrooms, old and dirty furniture and general neglect in cleaning standards, especially for the public and private pools. There are mentions of dusty and dirty conditions in some apartments with complaints about unwashed pillows and sheets. Other areas needing improvement include the kitchen and outdoor seating areas, which some guests found unclean and littered.
Efforts by the management to sanitize and clean the accommodations before guest arrivals have been acknowledged, but there are instances where cleaning services were slow or had to be requested by guests. Despite some excellent individual experiences related to cleanliness and upkeep, the inconsistency in maintaining high standards signifies room for improvement.
Overall, while the resort offers a comfortable and beautiful stay in many respects, attention to consistent cleanliness across all facilities would significantly enhance the guest experience.
Staff
Many guests note the outstanding courtesy exhibited by the receptionists and the high moral character of the employees, who go above and beyond to meet guest requests promptly. The consistent smiles and warm greetings from the staff add to a pleasant and accommodating stay. Specific mentions of employees like Wael, whose noble manners and calm handling of situations impress visitors, further underscore the high quality of service at the resort.
Despite a few isolated critiques about service delays and entrance cleanliness, the overarching sentiment is one of appreciation for the staff's efforts, friendliness and supportive interactions. The staff's excellent behavior, cooperative spirit and professional conduct significantly contribute to the positive guest experiences at Al Khuzama Resort, making it a recommended destination for families and individuals alike.
Wi-Fi
Pool
However, several guests pointed out issues with pool cleanliness, noting that the public pool often requires more regular maintenance and has been found dirty on multiple occasions. The water in some of the pools, including the children’s pool, is described as very cold, which detracted from the experience. Safety concerns were also raised with mentions of broken tiles and lack of slip-proof mats at the pool exits, posing a potential danger to children.
Despite these concerns, the resort seems to provide a generally enjoyable experience for families, particularly with the dedicated children's pool and entertaining water slides. The outdoor pool area is acknowledged as beautiful and there are spacious warm pools, making it an appealing option for both kids and adults.
In summary, while Al Khuzama Resort excels in terms of pool variety and children's entertainment, improvements in pool cleanliness and water temperature regulation could significantly enhance the guest experience.
Parking
The spacious and organized parking lots are especially noted, often praised for being safe and shaded. Many find the allocation of parking spots to individual units well thought out, preventing confusion and ensuring that guests have a reserved place for their vehicles.
However, there are issues highlighted by some guests who experienced difficulties with the parking arrangements. The availability of parking spaces can be unreliable with mentions of crowded lots and parking spots being frequently occupied. This has led to some reporting a lack of privacy and inconvenience due to the proximity of cars.
Despite these occasional drawbacks, the resort continues to maintain a reputation for its well-organized and accessible parking amenities, contributing positively to the overall guest experience.
Family
The resort features a variety of attractions that are ideal for children, including a dedicated children's pool, abundant outdoor space for play and a well-maintained central garden. Water games and other recreational activities provide endless entertainment, ensuring that kids remain engaged and happy throughout their stay.
The setting is both safe and relaxing, perfect for a short staycation or extended holiday. Family-specific facilities include designated BBQ areas, making it easy for guests to gather and enjoy quality time together. The overall atmosphere is calm and beautiful, contributing to a satisfying family experience.
In addition to the excellent child-friendly amenities, the location of the resort is deemed convenient, being close to essential services. Cleanliness and the attentiveness of the staff further enhance the appeal with many families likely to return for future visits.
Overall, Al Khuzama Resort stands out as a great value for money option, seamlessly blending relaxation, recreation and family-oriented fun.
Accessible
However, the resort does face some challenges in terms of accessibility, particularly for those with disabilities or senior citizens. The absence of elevators to higher floors and workers' rooms makes it difficult for those who require easy access. Additionally, one noted issue is the cleanliness of the existing elevator, which detracts from the overall accessibility. The lack of nearby supplies could also pose an inconvenience for some guests.
In summary, while Al Khuzama Resort offers a comfortable and affordable stay with helpful staff and child-friendly amenities, it could improve its accessibility features to better cater to all guests.
Private Pool
Indoor pools are particularly noted for their excellent heating, size and overall impressive design. Guests who stayed in chalets with indoor pools found them to be amazing and accurately described in promotional materials. Additionally, the indoor pool areas are spacious, warm and secure, making them ideal for families.
The private pools also come equipped with filters and heaters to maintain cleanliness and temperature, ensuring a pleasant swimming experience. Furthermore, the resort provides shaded parking close to the pool locations, which adds an extra layer of convenience for guests. Despite a few mentions of older and slightly damaged pool floors, the general consensus remains highly positive regarding the private pool facilities at Al Khuzama Resort.
Outdoor Pool
However, the pool has some drawbacks, particularly concerning its cleanliness and temperature. Several guests pointed out that the public pool often lacks proper heating, rendering it too cold for comfort, especially for children. There were also mentions of the pool not being cleaned consistently and some visitors found it overcrowded during peak times. The pool’s operational hours are somewhat limited, generally opening after noon despite posted times indicating earlier availability.
Despite these issues, the children's pool remains a bright spot, frequently mentioned as clean and enjoyable. The outdoor environment, when well kept, provides a pleasant backdrop for relaxation. Enhancements like slip-proof mats at the pool exits and better maintenance of outdoor seating could further elevate the overall experience.
Yes, Al Khuzama Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Al Khuzama Resort.
No, Al Khuzama Resort doesn't allow dogs.
No, parking facilities aren't available at Al Khuzama Resort.
No, Al Khuzama Resort doesn't have a gym.
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