Ella6.81166800,
81.07279600,
09th Mile Post, Rakkithkanda Road, Kurugama(Show on Map)
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Summary of reviewsMoi Ella by DBI is celebrated for its exceptional location nestled amidst lush mountains, offering guests a tranquil escape with breathtaking views from an infinity pool that perfectly complements the natural beauty. The serene and peaceful atmosphere makes it a perfect sanctuary for relaxation, though its remote location may be a challenge for those frequently wanting to visit the town center.
The hotel staff are consistently praised for their exceptional service, creating a warm and welcoming environment. Their friendly and helpful demeanor significantly enhances the guest experience, with special mention of individuals like Jerry and Romesh for their attentiveness.
Dining at Moi Ella by DBI emphasizes Sri Lankan cuisine, which is generally enjoyed by guests for its quality and variety, especially when paired with the service rendered by cooperative staff. Breakfast provides a mixed experience with commendations for the diversity of local offerings, although there are occasional concerns about pricing and service speed.
Room accommodations come with varied feedback. Many guests appreciate the spacious, clean rooms with stunning mountain views, particularly from top-floor rooms. However, some areas show signs of aging and inconsistency in quality, with certain rooms needing updates and better soundproofing. Despite these drawbacks, the spectacular vistas often make up for these minor issues.
Cleanliness is generally well-regarded, although there is a noted need for improvements in some areas due to building age. The infinity pool stands out as a hotel highlight, consistently drawing positive attention for its stunning views and serene atmosphere, though occasionally limited by the availability of sun loungers.
Wi-Fi service can be unreliable at times, with issues of connectivity and frequent disconnections, though these are often seen as minor inconveniences.
The beds are widely appreciated for their comfort, though improving the quality and cleanliness of bed linens would enhance the guest experience further. Overall, Moi Ella by DBI offers a delightful retreat for those seeking stunning natural beauty, exceptional staff hospitality, and a peaceful atmosphere amidst the mountains. Show more
Read review summaries for all categories
Categories
Romantic Hotel
This hotel offers comfortable accommodations and a convenient location. The serene atmosphere and friendly service create a pleasant and romantic stay. The tranquil environment enhances the intimate experience.
Hotel with Swimming Pool
The hotel has an infinity swimming pool, a sun terrace, and a lush garden. It is located in a beautiful place with stunning views of nature and mountains. The amenities, including the infinity pool, are nice, and the food is delicious.
Outdoor Pool
Business Hotel
While specific business amenities are not detailed, its presence as a hotel in Ella suggests it may offer essential services suitable for business travelers.
Hotel with Parking
Moi Ella by DBI offers parking. The hotel's location and parking make it accessible for guests.
EV charging stations
4-Star Hotel
Hotel MOI Ella by DBI offers stunning views of nature and mountains, with an infinity pool and delicious food. It's perfect for nature lovers seeking a peaceful getaway, featuring comfortable rooms and excellent service.
Hotel with Outdoor Pool
This hotel features an infinity pool that offers stunning views of nature and mountains. The pool is highlighted as a nice amenity for guests seeking a peaceful getaway.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Small Hotel
Room Types
Standard RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Family Room with with Village Tea ExperienceThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Family Studio with Kitchenette & Jacuzzi with Village Tea ExperienceThis suite features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite's kitchenette, which features a tea and coffee maker, is available for cooking and storing food. This suite has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
Duplex Studio with Kitchenette & Jacuzzi with Village Tea ExperienceThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a tea and coffee maker, is available for cooking and storing food. Featuring a balcony, this suite also offers air conditioning, a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Balcony Room with Village Tea ExperienceThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Deluxe Triple Room with Village Tea ExperienceThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.
Guest Reviews
Location
Nestled in the midst of lush mountains, Moi Ella by DBI offers a serene escape with breathtaking views that captivate guests. This hotel is a true hidden gem, perched above the clouds and providing a tranquil retreat away from the hustle and bustle of everyday life. Surrounded by a beautiful green landscape, the location is both stunning and peaceful, promising a perfect sanctuary for those looking to unwind and soak in the awe-inspiring scenery.
The spectacular vistas can be enjoyed from various vantage points, including an infinity pool that perfectly complements the natural beauty around it. Despite being somewhat remote and a bit far from the town center of Ella—about a 30-minute drive—the tranquility and seclusion make it an ideal spot for relaxation. However, this distance might pose a challenge for those looking to explore the town frequently without a car.
Staff at the hotel are noted for their willingness to assist in arranging transportation, ensuring guests can venture into town when desired. Though the infrastructure is described as dated and some facilities are in need of attention, the exceptional location and stunning views may very well make up for these shortcomings for those prioritizing nature and quietude. Ideal for travelers who appreciate picturesque landscapes and a peaceful atmosphere, Moi Ella offers an escape from the crowded tourist destinations while providing a serene mountain retreat.
Breakfast
Breakfast at Moi Ella by DBI presents a mixed experience, with many guests appreciating its variety and taste, particularly highlighting the rich Sri Lankan dishes and the flavorful indulgence of local delights. The buffet format allows guests to manage their portions and explore an assortment of options, including meats, eggs, fresh fruits, and vegetables. Many guests praise the breakfast for being satisfying and lovely, often noting the pleasure of fresh juices and freshly squeezed beverages, such as papaya jam, alongside coffee by the poolside.
The atmosphere typically features a flexible service between 8 AM and 10 AM, allowing a relaxed start to the day. Some guests particularly enjoy the breakfast setting by the swimming pool, adding a delightful touch to their morning.
However, the experience is not universally celebrated. A segment of guests feels the quality of some breakfast items does not justify the cost, with some describing it as overpriced and lacking in value. Reports also highlight occasional service delays and issues with availability, suggesting inconsistency in execution.
Overall, while Moi Ella by DBI's breakfast offering impresses with its use of local ingredients and diverse selection, varied perspectives reveal room for improvement, particularly concerning the price-value alignment and service efficiency.
Dinner
'Moi Ella by DBI' offers a dining experience that has garnered a range of reviews from its guests. The highlights focus predominantly on the quality of Sri Lankan cuisine, which many guests found to be excellent, varied, and delicious. Others appreciated the diversity of the menu and praised the cooperative staff who contributed positively to the dining experience.
Many guests enjoyed the meals so much that they chose to have all their meals at the hotel, commenting specifically on the detail and presentation of the first-class food, as well as the possibility of enjoying meals on the lovely terrace. Some reviews highlight the reasonable pricing of meals, especially given their quality and unlimited nature.
However, not all feedback was glowing. Some guests felt the restaurant lacked atmosphere and noted that certain improvements could enhance the overall dining experience. A few reviews mentioned the food being disappointing, with complaints about high prices not meeting expectations and slow service.
Despite these mixed reviews, the prevailing sentiment leans towards positive experiences, especially for those keen on sampling well-prepared, traditional Sri Lankan meals during their stay at Moi Ella by DBI.
Rooms
Moi Ella by DBI offers guests a mixed experience when it comes to room accommodations. Guests frequently praise the cleanliness and comfort of the rooms, highlighting their spaciousness and the breathtaking views of the mountains or pool from certain rooms. The top-floor rooms, in particular, are noted for their incredible views, making them an ideal choice for those looking to enjoy the picturesque surroundings, especially at sunrise.
However, the property shows signs of aging, with some rooms appearing dated and ordinary. A few guests have expressed disappointment with the condition of specific rooms, noting issues like lack of curtains in the shower or poor design that fails to utilize space effectively. Ground floor rooms tend to be smaller and can be noisy, particularly those situated near communal areas like the bar or stairs.
While the family rooms, duplex rooms, and deluxe rooms offer generous space with features like kitchenettes, large bathrooms, and even jacuzzis, some guests found them less maintained or aging. This inconsistency in room quality is something potential visitors might consider.
On a positive note, the reception staff is consistently praised for their kindness, and the restaurant provides commendable service with impressive presentation and taste of food. Despite some drawbacks regarding room design and maintenance, many guests find value in the spacious, clean, and comfortable accommodations, alongside remarkable views that enhance their stay at Moi Ella by DBI.
Beds
The beds at Moi Ella by DBI are generally praised for their comfort, with many guests describing them as very comfortable and highlighting the nice bedding. The rooms are noted for their spaciousness and appealing design. However, some reviews mention issues with the bed linens, including reports of stained and thin sheets. While the comfort of the beds is a strong point, attention to the quality and cleanliness of the bed linens could enhance the overall guest experience.
Cleanliness
Moi Ella by DBI presents a mixed picture when it comes to cleanliness, with reviews revealing a variety of experiences from past guests. The general consensus highlights commendable efforts in maintaining cleanliness throughout the hotel, particularly with rooms often described as very clean and consistently meeting expectations. Guests noted the property's clean and well-maintained premises, with rooms that were free from marks on bedding and equipped with ample amenities. The commitment of the staff to ensure guests' comfort shines through as they are frequently praised for their welcoming and accommodating nature, enhancing the overall experience despite the shortcomings.
However, the hotel does harbor some drawbacks, notably in the older aspects of the building requiring cosmetic repairs. Instances of mold and dirty reservoirs indicate a need for improved cleanliness in certain areas. The outdated styling of the property and the visuals of the rooms not matching advertised images have left some guests disappointed. Bathrooms were occasionally found lacking in cleanliness, and noise disturbances due to thin walls were mentioned. While the hospitality is highly appreciated, aspects of the building’s wear and tear, along with occasional lapses in room cleaning standards, suggest the need for ongoing attention to detail. Nonetheless, the property's beautiful garden area and friendly atmosphere remain positive attributes that add charm to the experience at Moi Ella by DBI.
Staff
At Moi Ella by DBI, the staff consistently earns high praise for their exceptional service and hospitality, elevating the guests' experience to unforgettable heights. Visitors repeatedly highlight the super friendly and helpful nature of the team, setting a warm and welcoming atmosphere that aligns with the renowned Sri Lankan hospitality. Whether at the reception or the restaurant, staff members are commended for their courteous and attentive demeanor, eager to assist with all guest needs and inquiries.
Special mentions often go to individuals, such as Jerry and Romesh, who go above and beyond to ensure a memorable stay, adapting to requests with a smile and fostering a genuine connection with guests. Likewise, the reception team is noted for its helpful advice in exploring the local area, transforming their role into that of a concierge. Visitors appreciate that attentive staff members seem to effortlessly rectify any issues that arise, thereby enhancing the overall experience.
Despite the hotel showing signs of aging, the professionalism and dedication of the staff stand out, creating a pleasant and inviting atmosphere. Guests express their gratitude for the amazing service received, highlighting that the accommodating and friendly nature of the team makes a significant difference in their overall enjoyment. The pervasive sense of kindness and care demonstrated by the team truly embodies the spirit of generous hospitality, enriching every moment spent at the hotel.
Wi-Fi
At Moi Ella by DBI, Wi-Fi service is available throughout the hotel, offering connectivity to guests during their stay. While there are mentions of reliable WiFi, several reviews note issues and challenges. Some guests have experienced poor connection quality, with interruptions occurring frequently. The Wi-Fi is described as going out every 20 minutes, and signal loss is reported every 1-2 minutes. Additionally, there is feedback regarding the inconvenience of changing Wi-Fi passwords daily, as well as concerns about the absence of a free hotspot. Despite these setbacks, some comments imply that Wi-Fi issues were relatively minor and did not detract significantly from the overall experience.
Pool
Moi Ella by DBI offers a captivating experience for guests, centered around its stunning infinity pool. The pool not only provides a breathtaking view of the surrounding mountains and valleys but also serves as the undisputed highlight of the hotel. Overlooking the forest and offering views of incredible sunrises, the infinity pool creates a magical and serene atmosphere.
Guests consistently describe the pool as amazing and superb, with its large, refreshing expanse providing a relaxing escape. The view from the infinity pool, whether facing the jungle or the vast mountains, is often praised as extraordinary and jaw-dropping. The pool area itself is noted to be fantastic, blending seamlessly into the idyllic natural backdrop, enhancing the ambiance of the whole experience.
While the pool is a significant reason many choose Moi Ella, a few minor issues, such as a limited number of sun loungers and occasional cleanliness concerns, have been noted. However, the overall allure and well-maintained nature of the pool consistently draw positive attention, making it the defining feature of the hotel.
Yes, Moi Ella by DBI has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Moi Ella by DBI.
No, Moi Ella by DBI doesn't allow dogs.
Yes, parking facilities are available at Moi Ella by DBI.